export record
dblp key:
conf/conversations/FelixR21 share record
persistent URL:
Beatriz Félix , Jorge Ribeiro : Understanding People's Expectations When Designing a Chatbot for Cancer Patients. CONVERSATIONS 2021 : 39-54 export record
dblp key:
conf/conversations/Hobert21 share record
persistent URL:
Sebastian Hobert : Individualized Learning Patterns Require Individualized Conversations - Data-Driven Insights from the Field on How Chatbots Instruct Students in Solving Exercises. CONVERSATIONS 2021 : 55-69 export record
dblp key:
conf/conversations/KamoenML21 share record
persistent URL:
Naomi Kamoen , Tessa McCartan , Christine Liebrecht : Conversational Agent Voting Advice Applications: A Comparison Between a Structured, Semi-structured, and Non-structured Chatbot Design for Communicating with Voters About Political Issues. CONVERSATIONS 2021 : 160-175 export record
dblp key:
conf/conversations/KoebelLMTC21 share record
persistent URL:
Kathrin Koebel , Martin Lacayo , Madhumitha Murali , Ioannis Tarnanas , Arzu Çöltekin : Expert Insights for Designing Conversational User Interfaces as Virtual Assistants and Companions for Older Adults with Cognitive Impairments. CONVERSATIONS 2021 : 23-38 export record
dblp key:
conf/conversations/LoboRPD21 share record
persistent URL:
Inês Lobo , Diogo Rato , Rui Prada , Frank Dignum : Socially Aware Interactions: From Dialogue Trees to Natural Language Dialogue Systems. CONVERSATIONS 2021 : 124-140 export record
dblp key:
conf/conversations/MooshammerE21 share record
persistent URL:
Sandra Mooshammer , Katrin Etzrodt : Social Research with Gender-Neutral Voices in Chatbots - The Generation and Evaluation of Artificial Gender-Neutral Voices with Praat and Google WaveNet. CONVERSATIONS 2021 : 176-191 export record
dblp key:
conf/conversations/Pawlik21 share record
persistent URL:
V. Phoebe Pawlik : Design Matters! How Visual Gendered Anthropomorphic Design Cues Moderate the Determinants of the Behavioral Intention Towards Using Chatbots. CONVERSATIONS 2021 : 192-208 export record
dblp key:
conf/conversations/TauleFF21 share record
persistent URL:
Tina Taule , Asbjørn Følstad , Knut Inge Fostervold : How Can a Chatbot Support Human Resource Management? Exploring the Operational Interplay. CONVERSATIONS 2021 : 73-89 export record
dblp key:
conf/conversations/YildizBD21 share record
persistent URL:
Eren Yildiz , Suna Bensch , Frank Dignum : Incorporating Social Practices in Dialogue Systems. CONVERSATIONS 2021 : 108-123 share record
persistent URL:
Asbjørn Følstad , Theo B. Araujo , Symeon Papadopoulos , Effie L.-C. Law , Ewa Luger , Morten Goodwin , Petter Bae Brandtzaeg : Chatbot Research and Design - 4th International Workshop, CONVERSATIONS 2020, Virtual Event, November 23-24, 2020, Revised Selected Papers. Lecture Notes in Computer Science 12604, Springer 2021 , ISBN 978-3-030-68287-3 [contents] 2020 export record
dblp key:
conf/conversations/CataniaSCG20 share record
persistent URL:
Fabio Catania , Micol Spitale , Giulia Cosentino , Franca Garzotto : Conversational Agents to Promote Children's Verbal Communication Skills. CONVERSATIONS 2020 : 158-172 export record
dblp key:
conf/conversations/CiccoSP20 share record
persistent URL:
Roberta De Cicco , Susana Cristina Lima da Costa e Silva , Riccardo Palumbo : Should a Chatbot Disclose Itself? Implications for an Online Conversational Retailer. CONVERSATIONS 2020 : 3-15 export record
dblp key:
conf/conversations/CroesA20 share record
persistent URL:
Emmelyn A. J. Croes , Marjolijn L. Antheunis : 36 Questions to Loving a Chatbot: Are People Willing to Self-disclose to a Chatbot? CONVERSATIONS 2020 : 81-95 export record
dblp key:
conf/conversations/CrovariPGC20 share record
persistent URL:
Pietro Crovari , Sara Pidò , Franca Garzotto , Stefano Ceri : Show, Don't Tell. Reflections on the Design of Multi-modal Conversational Interfaces. CONVERSATIONS 2020 : 64-77 export record
dblp key:
conf/conversations/Etzrodt20 share record
persistent URL:
Katrin Etzrodt : The Ontological Classification of Conversational Agents - An Adaptation of Piaget's Equilibration Theory. CONVERSATIONS 2020 : 48-63 export record
dblp key:
conf/conversations/GootHD20 share record
persistent URL:
Margot J. van der Goot , Laura Hafkamp , Zoë Dankfort : Customer Service Chatbots: A Qualitative Interview Study into the Communication Journey of Customers. CONVERSATIONS 2020 : 190-204 export record
dblp key:
conf/conversations/HohnB20 share record
persistent URL:
Sviatlana Höhn , Kerstin Bongard-Blanchy : Heuristic Evaluation of COVID-19 Chatbots. CONVERSATIONS 2020 : 131-144 export record
dblp key:
conf/conversations/JanssenCB20 share record
persistent URL:
Antje Henriette Annette Janssen , Davinia Rodríguez Cardona , Michael H. Breitner : More than FAQ! Chatbot Taxonomy for Business-to-Business Customer Services. CONVERSATIONS 2020 : 175-189 export record
dblp key:
conf/conversations/KlopfensteinL20 share record
persistent URL:
Lorenz Cuno Klopfenstein , Matteo Di Lorenzi : Go to Chapter X to Explore Interactive Narrative on Smart Assistants. CONVERSATIONS 2020 : 145-157 export record
dblp key:
conf/conversations/KvaleFHSF20 share record
persistent URL:
Knut Kvale , Eleonora Freddi , Stig Hodnebrog , Olav Alexander Sell , Asbjørn Følstad : Understanding the User Experience of Customer Service Chatbots: What Can We Learn from Customer Satisfaction Surveys? CONVERSATIONS 2020 : 205-218 export record
dblp key:
conf/conversations/LiebrechtSH20 share record
persistent URL:
Christine Liebrecht , Lena Sander , Charlotte van Hooijdonk : Too Informal? How a Chatbot's Communication Style Affects Brand Attitude and Quality of Interaction. CONVERSATIONS 2020 : 16-31 export record
dblp key:
conf/conversations/LowMR20 share record
persistent URL:
Christian Löw , Lukas Moshuber , Albert Rafetseder : Grätzelbot: Social Companion Technology for Community Building among University Freshmen. CONVERSATIONS 2020 : 114-128 export record
dblp key:
conf/conversations/RuaneFV20 share record
persistent URL:
Elayne Ruane , Sinead Farrell , Anthony Ventresque : User Perception of Text-Based Chatbot Personality. CONVERSATIONS 2020 : 32-47 export record
dblp key:
conf/conversations/WezelCA20 share record
persistent URL:
Marloes M. C. van Wezel , Emmelyn A. J. Croes , Marjolijn L. Antheunis : "I'm Here for You": Can Social Chatbots Truly Support Their Users? A Literature Review. CONVERSATIONS 2020 : 96-113 share record
persistent URL:
Asbjørn Følstad , Theo B. Araujo , Symeon Papadopoulos , Effie Lai-Chong Law , Ole-Christoffer Granmo , Ewa Luger , Petter Bae Brandtzæg : Chatbot Research and Design - Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected Papers. Lecture Notes in Computer Science 11970, Springer 2020 , ISBN 978-3-030-39539-1 [contents] 2019 export record
dblp key:
conf/conversations/BaezDC19 share record
persistent URL:
Marcos Báez , Florian Daniel , Fabio Casati : Conversational Web Interaction: Proposal of a Dialog-Based Natural Language Interaction Paradigm for the Web. CONVERSATIONS 2019 : 94-110 export record
dblp key:
conf/conversations/CataniaBG19 share record
persistent URL:
Fabio Catania , Eleonora Beccaluva , Franca Garzotto : The Conversational Agent "Emoty" Perceived by People with Neurodevelopmental Disorders: Is It a Human or a Machine? CONVERSATIONS 2019 : 65-78 export record
dblp key:
conf/conversations/FeineGMM19 share record
persistent URL:
Jasper Feine , Ulrich Gnewuch , Stefan Morana , Alexander Maedche : Gender Bias in Chatbot Design. CONVERSATIONS 2019 : 79-93 export record
dblp key:
conf/conversations/FolstadT19 share record
persistent URL:
Asbjørn Følstad , Cameron Taylor : Conversational Repair in Chatbots for Customer Service: The Effect of Expressing Uncertainty and Suggesting Alternatives. CONVERSATIONS 2019 : 201-214 export record
dblp key:
conf/conversations/GootP19 share record
persistent URL:
Margot J. van der Goot , Tyler Pilgrim : Exploring Age Differences in Motivations for and Acceptance of Chatbot Communication in a Customer Service Context. CONVERSATIONS 2019 : 173-186