Stop the war!
Остановите войну!
for scientists:
default search action
"Understanding the User Experience of Customer Service Chatbots: What Can ..."
Knut Kvale et al. (2020)
- Knut Kvale, Eleonora Freddi, Stig Hodnebrog, Olav Alexander Sell, Asbjørn Følstad:
Understanding the User Experience of Customer Service Chatbots: What Can We Learn from Customer Satisfaction Surveys? CONVERSATIONS 2020: 205-218
manage site settings
To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.