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Journal Articles
- 2024
[j6]Julian Frattini
, Lloyd Montgomery, Davide Fucci, Michael Unterkalmsteiner, Daniel Méndez, Jannik Fischbach:
Requirements quality research artifacts: Recovery, analysis, and management guideline. J. Syst. Softw. 216: 112120 (2024)- 2023
- [j5]Julian Frattini, Lloyd Montgomery, Jannik Fischbach, Daniel Méndez, Davide Fucci, Michael Unterkalmsteiner:
Requirements quality research: a harmonized theory, evaluation, and roadmap. Requir. Eng. 28(4): 507-520 (2023) - 2022
- [j4]Lloyd Montgomery, Davide Fucci, Abir Bouraffa, Lisa Scholz, Walid Maalej:
Empirical research on requirements quality: a systematic mapping study. Requir. Eng. 27(2): 183-209 (2022) - [j3]Lloyd Montgomery, Davide Fucci, Abir Bouraffa, Lisa Scholz, Walid Maalej:
Correction to: Empirical research on requirements quality: a systematic mapping study. Requir. Eng. 27(3): 401 (2022) - 2020
- [j2]Lloyd Montgomery, Daniela E. Damian, Tyson Bulmer, Shaikh Quader:
Author Correction: Customer support ticket escalation prediction using feature engineering. Requir. Eng. 25(3): 1 (2020) - 2018
- [j1]Lloyd Montgomery, Daniela E. Damian, Tyson Bulmer, Shaikh Quader:
Customer support ticket escalation prediction using feature engineering. Requir. Eng. 23(3): 333-355 (2018)
Conference and Workshop Papers
- 2023
- [c14]Julian Frattini, Lloyd Montgomery, Davide Fucci, Jannik Fischbach, Michael Unterkalmsteiner, Daniel Méndez:
Let's Stop Building at the Feet of Giants: Recovering unavailable Requirements Quality Artifacts. REFSQ Workshops 2023 - [c13]Lloyd Montgomery, Davide Fucci, Abir Bouraffa, Lisa Scholz, Walid Maalej:
Empirical research on requirements quality: a systematic mapping study. Software Engineering 2023: 91-92 - 2022
- [c12]Tim Puhlfürß, Lloyd Montgomery, Walid Maalej:
An Exploratory Study of Documentation Strategies for Product Features in Popular GitHub Projects. ICSME 2022: 379-383 - [c11]Lloyd Montgomery, Clara Marie Lüders, Walid Maalej:
An Alternative Issue Tracking Dataset of Public Jira Repositories. MSR 2022: 73-77 - [c10]Julian Frattini, Lloyd Montgomery, Jannik Fischbach, Michael Unterkalmsteiner, Daniel Méndez, Davide Fucci:
A Live Extensible Ontology of Quality Factors for Textual Requirements. RE 2022: 274-280 - [c9]Fabiano Dalpiaz, Davide Dell'Anna, Sylwia Kopczynska, Lloyd Montgomery:
Preface: 5th Workshopon Natural Language Processing for Requirements Engineering (NLP4RE). REFSQ Workshops 2022 - 2019
- [c8]Yen Dieu Pham, Lloyd Montgomery, Walid Maalej:
Renovating Requirements Engineering: First Thoughts to Shape Requirements Engineering as a Profession. RE Workshops 2019: 7-11 - [c7]Christoph Stanik, Lloyd Montgomery, Daniel Martens, Davide Fucci, Walid Maalej:
A Simple NLP-based Approach to Support Onboarding and Retention in Open Source Communities. SE/SWM 2019: 73-74 - 2018
- [c6]Christoph Stanik, Lloyd Montgomery, Daniel Martens, Davide Fucci, Walid Maalej:
A Simple NLP-Based Approach to Support Onboarding and Retention in Open Source Communities. ICSME 2018: 172-182 - [c5]Tyson Bulmer, Lloyd Montgomery, Daniela E. Damian:
Predicting developers' IDE commands with machine learning. MSR 2018: 82-85 - [c4]Colin M. Werner, Gabriel Tapuc, Lloyd Montgomery, Diksha Sharma, Sanja Dodos, Daniela E. Damian:
How Angry are Your Customers? Sentiment Analysis of Support Tickets that Escalate. AffectRE@RE 2018: 1-8 - [c3]Davide Fucci, Christoph Stanik, Lloyd Montgomery, Zijad Kurtanovic, Timo Johann, Walid Maalej:
Research on NLP for RE at the University of Hamburg: A Report. REFSQ Workshops 2018 - 2017
- [c2]Lloyd Montgomery, Daniela E. Damian:
What do Support Analysts Know About Their Customers? On the Study and Prediction of Support Ticket Escalations in Large Software Organizations. RE 2017: 362-371 - [c1]Lloyd Montgomery, Emma Reading, Daniela E. Damian:
ECrits - Visualizing Support Ticket Escalation Risk. RE 2017: 452-455
Editorship
- 2022
- [e1]Jannik Fischbach, Nelly Condori-Fernández, Jörg Dörr, Marcela Ruiz, Jan-Philipp Steghöfer, Liliana Pasquale, Andrea Zisman, Renata S. S. Guizzardi, Jennifer Horkoff, Anna Perini, Angelo Susi, Maya Daneva, Andrea Herrmann, Kurt Schneider, Patrick Mennig, Fabiano Dalpiaz, Davide Dell'Anna, Sylwia Kopczynska, Lloyd Montgomery, Andy G. Darby, Peter Sawyer:
Joint Proceedings of REFSQ-2022 Workshops, Doctoral Symposium, and Posters & Tools Track co-located with the 28th International Conference on Requirements Engineering: Foundation for Software Quality (REFSQ 2022), Aston, Birmingham, UK, March 21, 2022. CEUR Workshop Proceedings 3122, CEUR-WS.org 2022 [contents]
Data and Artifacts
- 2022
- [d3]Julian Frattini, Lloyd Montgomery, Jannik Fischbach, Michael Unterkalmsteiner, Daniel Méndez, Davide Fucci:
Requirements Quality Factor Ontology. Zenodo, 2022
- [d2]Julian Frattini, Lloyd Montgomery, Jannik Fischbach, Michael Unterkalmsteiner, Daniel Méndez, Davide Fucci:
Requirements Quality Factor Ontology. Zenodo, 2022 - [d1]Julian Frattini, Lloyd Montgomery, Jannik Fischbach, Michael Unterkalmsteiner, Daniel Méndez, Davide Fucci:
Requirements Quality Factor Ontology. Zenodo, 2022
Informal and Other Publications
- 2024
- [i17]Julian Frattini, Davide Fucci, Richard Torkar, Lloyd Montgomery, Michael Unterkalmsteiner, Jannik Fischbach, Daniel Méndez:
Applying Bayesian Data Analysis for Causal Inference about Requirements Quality: A Replicated Experiment. CoRR abs/2401.01154 (2024) - [i16]Lloyd Montgomery, Clara Marie Lüders, Walid Maalej:
Mining Issue Trackers: Concepts and Techniques. CoRR abs/2403.05716 (2024) - [i15]Julian Frattini, Lloyd Montgomery, Davide Fucci, Michael Unterkalmsteiner, Daniel Méndez, Jannik Fischbach:
Requirements Quality Research Artifacts: Recovery, Analysis, and Management Guideline. CoRR abs/2406.01055 (2024) - 2023
- [i14]Julian Frattini, Lloyd Montgomery, Davide Fucci, Jannik Fischbach, Michael Unterkalmsteiner, Daniel Méndez:
Let's Stop Building at the Feet of Giants: Recovering unavailable Requirements Quality Artifacts. CoRR abs/2304.04670 (2023) - [i13]Julian Frattini, Lloyd Montgomery, Jannik Fischbach, Daniel Méndez, Davide Fucci, Michael Unterkalmsteiner:
Requirements Quality Research: a harmonized Theory, Evaluation, and Roadmap. CoRR abs/2309.10355 (2023) - 2022
- [i12]Lloyd Montgomery, Clara Marie Lüders, Walid Maalej:
An Alternative Issue Tracking Dataset of Public Jira Repositories. CoRR abs/2201.08368 (2022) - [i11]Julian Frattini, Lloyd Montgomery, Jannik Fischbach, Michael Unterkalmsteiner, Daniel Méndez, Davide Fucci:
A Live Extensible Ontology of Quality Factors for Textual Requirements. CoRR abs/2206.05959 (2022) - [i10]Tim Puhlfürß, Lloyd Montgomery, Walid Maalej:
An Exploratory Study of Documentation Strategies for Product Features in Popular GitHub Projects. CoRR abs/2208.01317 (2022) - 2020
- [i9]Tyson Bulmer, Lloyd Montgomery, Daniela E. Damian:
Predicting Developers' IDE Commands with Machine Learning. CoRR abs/2010.05036 (2020) - [i8]Lloyd Montgomery, Daniela E. Damian, Tyson Bulmer, Shaikh Quader:
Customer Support Ticket Escalation Prediction using Feature Engineering. CoRR abs/2010.06145 (2020) - [i7]Lloyd Montgomery:
Escalation Prediction using Feature Engineering: Addressing Support Ticket Escalations within IBM's Ecosystem. CoRR abs/2010.06390 (2020) - [i6]Colin M. Werner, Lloyd Montgomery, Sanja Dodos, Gabriel Tapuc, Diksha Sharma, Daniela E. Damian:
How angry are your customers? Sentiment analysis of support tickets that escalate. CoRR abs/2010.13684 (2020) - [i5]Yen Dieu Pham, Lloyd Montgomery, Walid Maalej:
Renovating Requirements Engineering: First Thoughts to Shape Requirements Engineering as a Profession. CoRR abs/2010.14212 (2020) - 2019
- [i4]Lloyd Montgomery, Guy Evans, Francis Harrison, Daniela E. Damian:
Towards a Live Anonymous Question Queue To Address Student Apprehension. CoRR abs/1901.01061 (2019) - [i3]Lloyd Montgomery, Daniela E. Damian:
What do Support Analysts Know about Their Customers? On the Study and Prediction of Support Ticket Escalations in Large Software Organizations. CoRR abs/1901.01092 (2019) - [i2]Lloyd Montgomery, Emma Reading, Daniela E. Damian:
ECrits - Visualizing Support Ticket Escalation Risk. CoRR abs/1901.01344 (2019) - 2018
- [i1]Christoph Stanik, Lloyd Montgomery, Daniel Martens, Davide Fucci, Walid Maalej:
A Simple NLP-based Approach to Support Onboarding and Retention in Open-Source Communities. CoRR abs/1806.02592 (2018)
Coauthor Index
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