"Escalation Prediction using Feature Engineering: Addressing Support Ticket ..."

Lloyd Montgomery (2020)

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DOI: —

access: open

type: Informal or Other Publication

metadata version: 2020-10-20

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  - electronic edition @ arxiv.org (open access)
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  dblp key:
  - journals/corr/abs-2010-06390
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  - https://dblp.org/rec/journals/corr/abs-2010-06390
Lloyd Montgomery:
Escalation Prediction using Feature Engineering: Addressing Support Ticket Escalations within IBM's Ecosystem. CoRR abs/2010.06390 (2020)

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