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Publication search results
found 22 matches
- 2017
- Kenju Akai
, Keiko Aoki, Kenta Onoshiro:
An Economic Lab Experiment for the Best Offer and Approval in Face-to-Face Service Interaction Situation. ICServ 2017: 64-74 - Pornprom Ateetanan, Sasiporn Usanavasin, Kunio Shirahada
, Thepchai Supnithi:
From Service Design to Enterprise Architecture: The Alignment of Service Blueprint and Business Architecture with Business Process Model and Notation. ICServ 2017: 202-214 - Robert Andrei Buchmann, Ana-Maria Ghiran
:
Serviceology-as-a-Service: a Knowledge-Centric Interpretation. ICServ 2017: 190-201 - Julie A. Edell:
Consumers' Responses to Service Failures and Recoveries. ICServ 2017: 38-45 - Nesat Efendioglu, Robert Woitsch
:
A Modelling Method for Digital Service Design and Intellectual Property Management Towards Industry 4.0: CAxMan Case. ICServ 2017: 153-163 - Ryo Fukushima, Koji Tachioka, Tatsunori Hara
, Jun Ota
, Yuki Tsuzaka, Narito Arimitsu:
An Analysis of the Cognitive Processes Related to "Service Awareness" of Cabin Attendants. ICServ 2017: 91-100 - Katja Gutsche, Jennifer A. Griffith:
Automating Motivation: A Workplace Analysis of Service Technicians and the Motivational Impact of Automated Assistance. ICServ 2017: 101-108 - Ahson Javaid, Sabrina Kurjakovic, Hisashi Masuda
, Youji Kohda:
Enabling Digital Transformation in SMEs by Combining Enterprise Ontologies and Service Blueprinting. ICServ 2017: 224-233 - Atsunobu Kimura, Koki Kusano, Ryo Ymamashita, Yurika Katagiri:
Stiction-Free Learning Method for Service Design Beginner. ICServ 2017: 109-120 - Takeshi Kurata, Ryosuke Ichikari
, Ching-Tzun Chang
, Masakatsu Kourogi, Masaki Onishi, Takashi Okuma
:
Lab-Forming Fields and Field-Forming Labs. ICServ 2017: 144-149 - Hisashi Masuda
, Dejan Krizaj, Hideyuki Sakamoto, Kotaro Nakamura:
Approaches for Sustaining Cultural Resources by Adapting Diversified Context of Customers in Tourism: Comparison Between Japanese and Slovenian Cases. ICServ 2017: 55-63 - Benedikt Pittl, Dominik Bork
:
Modeling Digital Enterprise Ecosystems with ArchiMate: A Mobility Provision Case Study. ICServ 2017: 178-189 - Mirjana Radonjic-Simic
, Frank Wolff, Dennis Pfisterer:
Analyzing an Ecosystem for Complex Consumer Services. ICServ 2017: 46-52 - Abdul Rahman Abdel Razek
, Christian van Husen, Saed Imran:
Introduction to a Service Prototyping Tool Box. ICServ 2017: 135-143 - Kazutoshi Sakaguchi
, Nobuyuki Kobayashi, Aki Nakamoto, Seiko Shirasaka:
A Proposal of a Visualization Method for Service Ideas Using Paper Card Based-Fieldwork. ICServ 2017: 121-134 - Wolfgang Seiringer:
Analysing and Computing the Risk of Customer Integration for a Service Provider. ICServ 2017: 3-14 - Alexander V. Smirnov, Nikolay Shilov
, Andreas Oroszi, Mario Sinko, Thorsten Krebs:
Application-Driven Product-Service System Configuration: Customer-Centered Strategy. ICServ 2017: 26-37 - Takashi Tanizaki, Takeshi Shimmura, Nobutada Fujii
:
Shift Scheduling to Improve Customer Satisfaction, Employee Satisfaction and Management Satisfaction in Service Workplace Where Employees and Robots Collaborate. ICServ 2017: 15-25 - Satoko Tsuru, Maki Kariyazaki:
Development of a Three-Stage Public Observation Service System Model with Logics for Observation/Assessment. ICServ 2017: 75-87 - Michael Walch, Dimitris Karagiannis:
Service-Driven Enrichment for KbR in the OMiLAB Environment. ICServ 2017: 164-177 - I-Ling Yen, Farokh B. Bastani, San-Yih Hwang, Wei Zhu, Guang Zhou:
From Software Services to IoT Services: The Modeling Perspective. ICServ 2017: 215-223 - Yoshinori Hara, Dimitris Karagiannis:
Serviceology for Services - 5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedings. Lecture Notes in Computer Science 10371, Springer 2017, ISBN 978-3-319-61239-3 [contents]
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