- Xian-Ying Xu, Shi-Yu Wu, Hao Jing:
Explore the differences between perceived service quality and customer satisfaction based on customer expectation of service attributes. Int. J. Serv. Technol. Manag. 23(3): 219-236 (2017) - Siam Yamsaengsung, Borworn Papasratorn:
Identifying preferred smart city services for a major city in a developing country: the case of Bangkok. Int. J. Serv. Technol. Manag. 23(5/6): 403-418 (2017) - Yongjin Yeom, Taeill Yoo:
Analysis of random noise generated by graphic processing units. Int. J. Serv. Technol. Manag. 23(1/2): 3-14 (2017)