- 2024
- Asbjørn Følstad
, Theo B. Araujo
, Symeon Papadopoulos
, Effie L.-C. Law
, Ewa Luger
, Morten Goodwin
, Sebastian Hobert
, Petter Bae Brandtzaeg
:
Chatbot Research and Design - 7th International Workshop, CONVERSATIONS 2023, Oslo, Norway, November 22-23, 2023, Revised Selected Papers. Lecture Notes in Computer Science 14524, Springer 2024, ISBN 978-3-031-54974-8 [contents] - 2023
- Anouck Braggaar
, Jasmin Verhagen
, Gabriëlla Martijn
, Christine Liebrecht
:
Conversational Repair Strategies to Cope with Errors and Breakdowns in Customer Service Chatbot Conversations. CONVERSATIONS 2023: 23-41 - Roberta De Cicco
:
Exploring the Dark Corners of Human-Chatbot Interactions: A Literature Review on Conversational Agent Abuse. CONVERSATIONS 2023: 185-203 - Arturo Cocchi, Tibor Bosse, Michelle van Pinxteren:
Should Conversational Agents Care About Our Gender Identity? CONVERSATIONS 2023: 149-163 - Samuel Rhys Cox
, Wei Tsang Ooi
:
Conversational Interactions with NPCs in LLM-Driven Gaming: Guidelines from a Content Analysis of Player Feedback. CONVERSATIONS 2023: 167-184 - Leon Hanschmann
, Ulrich Gnewuch
, Alexander Maedche
:
Saleshat: A LLM-Based Social Robot for Human-Like Sales Conversations. CONVERSATIONS 2023: 61-76 - Sviatlana Höhn
, Bettina Migge
, Doris Dippold
, Britta Schneider
, Sjouke Mauw
:
Language Ideology Bias in Conversational Technology. CONVERSATIONS 2023: 133-148 - Jacob Penney
, João Felipe Pimentel
, Igor Steinmacher
, Marco Aurélio Gerosa
:
Anticipating User Needs: Insights from Design Fiction on Conversational Agents for Computational Thinking. CONVERSATIONS 2023: 204-219 - Verena Traubinger
, Sebastian Heil
, Julián Grigera
, Alejandra Garrido
, Martin Gaedke
:
In Search of Dark Patterns in Chatbots. CONVERSATIONS 2023: 117-132 - Boxuan Wang
, Mariët Theune
, Sumit Srivastava
:
Examining Lexical Alignment in Human-Agent Conversations with GPT-3.5 and GPT-4 Models. CONVERSATIONS 2023: 94-114 - Jan de Wit
:
Leveraging Large Language Models as Simulated Users for Initial, Low-Cost Evaluations of Designed Conversations. CONVERSATIONS 2023: 77-93 - Nina van Zanten, Roel Boumans:
Voting Assistant Chatbot for Increasing Voter Turnout at Local Elections: An Exploratory Study. CONVERSATIONS 2023: 3-22 - Rafael del-Hoyo-Alonso
, Vega Rodrigalvarez-Chamarro
, Jorge Vea-Murguía, Iñigo Zubizarreta, Julián Moyano-Collado:
Aragón Open Data Assistant, Lesson Learned of an Intelligent Assistant for Open Data Access. CONVERSATIONS 2023: 42-57 - Asbjørn Følstad
, Theo B. Araujo
, Symeon Papadopoulos
, Effie L.-C. Law
, Ewa Luger
, Morten Goodwin
, Petter Bae Brandtzaeg
:
Chatbot Research and Design - 6th International Workshop, CONVERSATIONS 2022, Amsterdam, The Netherlands, November 22-23, 2022, Revised Selected Papers. Lecture Notes in Computer Science 13815, Springer 2023, ISBN 978-3-031-25580-9 [contents] - 2022
- Nadia Abbas, Asbjørn Følstad
, Cato Alexander Bjørkli
:
Chatbots as Part of Digital Government Service Provision - A User Perspective. CONVERSATIONS 2022: 66-82 - Giulio Antonio Abbo
, Pietro Crovari
, Franca Garzotto
:
Enhancing Conversational Troubleshooting with Multi-modality: Design and Implementation. CONVERSATIONS 2022: 103-117 - Max Angenius, Maliheh Ghajargar
:
Interactive Journaling with AI: Probing into Words and Language as Interaction Design Materials. CONVERSATIONS 2022: 150-170 - Chloe Chira
, Evangelos Mathioudis
, Christina Michailidou
, Pantelis Agathangelou
, Georgia Christodoulou
, Ioannis Katakis
, Efstratios Kontopoulos
, Konstantinos Avgerinakis
:
An Affective Multi-modal Conversational Agent for Non Intrusive Data Collection from Patients with Brain Diseases. CONVERSATIONS 2022: 134-149 - Tanja Henkel
, Annemiek J. Linn
, Margot J. van der Goot
:
Understanding the Intention to Use Mental Health Chatbots Among LGBTQIA+ Individuals: Testing and Extending the UTAUT. CONVERSATIONS 2022: 83-100 - Charlotte van Hooijdonk
, Gabriëlla Martijn
, Christine Liebrecht
:
A Framework and Content Analysis of Social Cues in the Introductions of Customer Service Chatbots. CONVERSATIONS 2022: 118-133 - Lotte Leeuwis, Linwei He
:
Hi, I'm Cecil(y) the Smoking Cessation Chatbot: The Effectiveness of Motivational Interviewing and Confrontational Counseling Chatbots and the Moderating Role of the Need for Autonomy and Self-efficacy. CONVERSATIONS 2022: 3-17 - Christine Liebrecht
, Naomi Kamoen
, Celine Aerts:
Voice Your Opinion! Young Voters' Usage and Perceptions of a Text-Based, Voice-Based and Text-Voice Combined Conversational Agent Voting Advice Application (CAVAA). CONVERSATIONS 2022: 34-49 - Tom Niederer
, Daniel Schloss
, Noemi Christensen
:
Designing Context-Aware Chatbots for Product Configuration. CONVERSATIONS 2022: 190-210 - Oda Elise Nordberg
, Frode Guribye
:
Interacting with the News Through Voice User Interfaces. CONVERSATIONS 2022: 18-33 - Susana C. Silva
, Roberta De Cicco, Maria Levi, Maik Hammerschmidt
:
Value Creation in Gamified Chatbot Interactions and Its Impact on Brand Engagement. CONVERSATIONS 2022: 50-65 - Gina E. M. Stolwijk, Florian A. Kunneman
:
Increasing the Coverage of Clarification Responses for a Cooking Assistant. CONVERSATIONS 2022: 171-189 - Asbjørn Følstad
, Theo B. Araujo
, Symeon Papadopoulos
, Effie L.-C. Law
, Ewa Luger
, Morten Goodwin
, Petter Bae Brandtzaeg
:
Chatbot Research and Design - 5th International Workshop, CONVERSATIONS 2021, Virtual Event, November 23-24, 2021, Revised Selected Papers. Lecture Notes in Computer Science 13171, Springer 2022, ISBN 978-3-030-94889-4 [contents] - 2021
- Luiz Philipe Serrano Alves, Igor Scaliante Wiese, Ana Paula Chaves, Igor Steinmacher:
How to Find My Task? Chatbot to Assist Newcomers in Choosing Tasks in OSS Projects. CONVERSATIONS 2021: 90-107 - Ana Paula Chaves, Marco Aurélio Gerosa:
The Impact of Chatbot Linguistic Register on User Perceptions: A Replication Study. CONVERSATIONS 2021: 143-159 - Roberta De Cicco
, Serena Iacobucci
, Antonio Aquino
, Francesca Romana Alparone
, Riccardo Palumbo
:
Understanding Users' Acceptance of Chatbots: An Extended TAM Approach. CONVERSATIONS 2021: 3-22