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"I Hear You: Does Quality Improve with Customer Voice?"

Uttara Ananthakrishnan, Davide Proserpio, Siddhartha Sharma (2023)

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DOI: 10.1287/MKSC.2023.1437

access: closed

type: Journal Article

metadata version: 2024-04-01

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  - https://dblp.org/rec/journals/mktsci/AnanthakrishnanPS23
Uttara Ananthakrishnan, Davide Proserpio, Siddhartha Sharma:
I Hear You: Does Quality Improve with Customer Voice? Mark. Sci. 42(6): 1143-1161 (2023)

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