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"Customer Satisfaction in Virtual Environments: A Study of Online Investing."

Sridhar Balasubramanian, Prabhudev Konana, Nirup M. Menon (2003)

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DOI: 10.1287/MNSC.49.7.871.16385

access: closed

type: Journal Article

metadata version: 2020-06-30

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  - journals/mansci/BalasubramanianKM03
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  - https://dblp.org/rec/journals/mansci/BalasubramanianKM03
Sridhar Balasubramanian, Prabhudev Konana, Nirup M. Menon:
Customer Satisfaction in Virtual Environments: A Study of Online Investing. Manag. Sci. 49(7): 871-889 (2003)

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