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"Unattended reception a business opportunity?"

Vesa Kamarainen, Mikko Punakivi (2004)

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DOI: 10.1504/IJSTM.2004.004059

access: closed

type: Journal Article

metadata version: 2020-07-30

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Vesa Kamarainen, Mikko Punakivi:
Unattended reception a business opportunity? Int. J. Serv. Technol. Manag. 5(2): 206-220 (2004)

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