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"ITIL frameworks to ITD Company for improving capabilities in service ..."

Phuc V. Nguyen (2011)

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DOI: —

access: open

type: Informal or Other Publication

metadata version: 2018-08-13

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  - electronic edition @ arxiv.org (open access)
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  dblp key:
  - journals/corr/abs-1112-4017
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  persistent URL:
  - https://dblp.org/rec/journals/corr/abs-1112-4017
Phuc V. Nguyen:
ITIL frameworks to ITD Company for improving capabilities in service management. CoRR abs/1112.4017 (2011)

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