"Towards a holistic Approach for Service Management in the Technical ..."

Deniz Özcan (2014)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2024-10-14

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Deniz Özcan:
Towards a holistic Approach for Service Management in the Technical Customer Service Domain. GI-Jahrestagung 2014: 2323-2328

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