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BibTeX record conf/bpm/FerreiraSR12
@inproceedings{DBLP:conf/bpm/FerreiraSR12, author = {Diogo R. Ferreira and Fernando Szimanski and C{\'{e}}lia Ghedini Ralha}, editor = {Marcello La Rosa and Pnina Soffer}, title = {A Hierarchical Markov Model to Understand the Behaviour of Agents in Business Processes}, booktitle = {Business Process Management Workshops - {BPM} 2012 International Workshops, Tallinn, Estonia, September 3, 2012. Revised Papers}, series = {Lecture Notes in Business Information Processing}, volume = {132}, pages = {150--161}, publisher = {Springer}, year = {2012}, url = {https://doi.org/10.1007/978-3-642-36285-9\_16}, doi = {10.1007/978-3-642-36285-9\_16}, timestamp = {Sun, 02 Jun 2019 21:21:26 +0200}, biburl = {https://dblp.org/rec/conf/bpm/FerreiraSR12.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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