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"A Hierarchical Markov Model to Understand the Behaviour of Agents in ..."
Diogo R. Ferreira, Fernando Szimanski, Célia Ghedini Ralha (2012)
- Diogo R. Ferreira, Fernando Szimanski, Célia Ghedini Ralha:
A Hierarchical Markov Model to Understand the Behaviour of Agents in Business Processes. Business Process Management Workshops 2012: 150-161
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