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Giselle Pinochet Sánchez

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2022
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Diego Baez Palencia, Juan Mariño Jiménez, Ernesto León-Castro, Reynier Israel Ramírez Molina, Giselle Pinochet Sánchez:
Ordered Weighted Average Operators in the SERVQUAL and SERVPERF Scales. FNC/MobiSPC/SEIT 2022: 456-460

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