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Business Process Management Journal, Volume 10
Volume 10, Number 1, 2004
- Thomas H. Davenport, Jeanne Harris, Susan Cantrell:

Enterprise systems and ongoing process change. 16-26 - Henry M. Kim

, Rajani Ramkaran:
Best practices in e-business process management: Extending a re-engineering framework. 27-43 - Niklas Aldin, Per-Olof Brehmer, Anders Johansson:

Business development with electronic commerce: refinement and repositioning. 44-62 - Alea M. Fairchild, Pieter M. A. Ribbers, A. O. Nooteboom:

A success factor model for electronic markets: Defining outcomes based on stakeholder context and business process. 63-79 - Martin Grieger:

An empirical study of business processes across Internet-based electronic marketplaces: A supply-chain-management perspective. 80-100 - Wolfgang Kersten, Kirsten A. Schroeder, André Schulte-Bisping:

Internet-supported sourcing of complex material. 101-114 - Emilda Sindhu, Alex Lee, Shaik Mohamed Salim:

COVES: an e-business case study in the engineering domain. 115-125
Volume 10, Number 2, 2004
- Ahmed Salman

:
Elusive challenges of e-change management in developing countries. 140-157 - Andrej Kovacic:

Business renovation: business rules (still) the missing link. 158-170 - Kwasi Amoako-Gyampah:

ERP implementation factors: A comparison of managerial and end-user perspectives. 171-183 - Atieno A. Ndede-Amadi:

What strategic alignment, process redesign, enterprise resource planning, and e-commerce have in common: enterprise-wide computing. 184-199 - Lars Hvam

, Martin Malis, Benjamin Loer Hansen, Jesper Riis:
Reengineering of the quotation process: application of knowledge based systems. 200-213 - In Lee:

Evaluating business process-integrated information technology investment. 214-233 - Charalambos Spathis

, Sylvia Constantinides:
Enterprise resource planning systems' impact on accounting processes. 234-247
Volume 10, Number 3, 2004
- Ashok Ranchhod:

The changing nature of cyber-marketing strategies. 262-276 - Elizabeth M. Daniel

, John A. Hoxmeier, Andrew D. White, A. Smart:
A framework for the sustainability of e-marketplaces. 277-289 - Joachim Berlak

, Volker Weber:
How to configure cyber chains via competence networks. 291-299 - Marijn Janssen

:
Insights from the introduction of a supply chain co-ordinator. 300-310 - Cynthia P. Ruppel:

An information systems perspective of supply chain tool compatibility: the roles of technology fit and relationships. 311-324 - Mirza B. Murtaza, Vipul Gupta, Richard C. Carroll:

E-marketplaces and the future of supply chain management: opportunities and challenges. 325-335 - Herbert Kotzab

, Andreas Otto
:
General process-oriented management principles to manage supply chains: theoretical identification and discussion. 336-349
Volume 10, Number 4, 2004
- E. M. Shehab, M. W. Sharp, L. Supramaniam, Trevor A. Spedding:

Enterprise resource planning: An integrative review. 359-386 - Michaela A. Balzarova, Christopher J. Bamber

, Sharon McCambridge, John M. Sharp:
Key success factors in implementation of process-based management: A UK housing association experience. 387-399 - Lee Revere

:
Re-engineering proves effective for reducing courier costs. 400-414 - Mohsen Attaran, Sharmin Attaran:

The rebirth of re-engineering: X-engineering. 415-429 - Togar M. Simatupang

, Indah Victoria Sandroto
, S. B. Hari Lubis:
A coordination analysis of the creative design process. 430-444 - George Valiris, Michalis Glykas

:
Business analysis metrics for business process redesign. 445-480 - Kokin Lam, R. S. M. Lau:

A simulation approach to restructuring call centers. 481-494
Volume 10, Number 5, 2004
- Andy Neely, Yasar Jarrar:

Extracting value from data - the performance planning value chain. 506-509 - Ian Robson:

From process measurement to performance improvement. 510-521 - Chris Morgan:

Structure, speed and salience: performance measurement in the supply chain. 522-536 - Jacob K. Eskildsen, Anders H. Westlund, Kai Kristensen:

Measuring employee assets - The Nordic Employee Index. 537-550 - Bernard Marr, Giovanni Schiuma, Andy Neely:

Intellectual capital - defining key performance indicators for organizational knowledge assets. 551-569 - H'ng Gaik Chin, Muhamad Zameri Mat Saman:

Proposed analysis of performance measurement for a production system. 570-583 - Drew Stapleton, Sanghamitra Pati, Erik Beach, Poomipak Julmanichoti:

Activity-based costing for logistics and marketing. 584-597
Volume 10, Number 6, 2004
- Jan Jonker, Stanislav Karapetrovic:

Systems thinking for the integration of management systems. 608-615 - Sid Ghosh, Heston Surjadjaja, Jiju Antony:

Optimisation of the determinants of e-service operations. 616-635 - Andrew Greasley:

A redesign of a road traffic accident reporting system using business process simulation. 635-644 - Chotchai Charoenngam, Stephen O. Ogunlana, Ning-Fu Kang, Prasanta Kumar Dey

:
Re-engineering construction communication in distance management framework. 645-672 - Maqsood Sandhu, Angappa Gunasekaran:

Business process development in project-based industry: A case study. 673-690 - Eduardo Munive

, Frank W. Dewhurst, Matthew C. Pritchard, Kevin D. Barber:
Modelling the strategy management process: An initial BPM approach. 691-711 - Abdulla Kalian, Alastair Watson, Emeka Agbasi, Chimay J. Anumba, Alistair Gibb:

Modelling the building cladding attainment processes. 712-723

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