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SRII Global Conference 2014: San Jose, CA, USA
- 2014 Annual SRII Global Conference, San Jose, CA, USA, April 23-25, 2014. IEEE Computer Society 2014, ISBN 978-1-4799-5193-2
IT Service Management/Big Data
- Gabriel Alatorre, Aameek Singh, NagaPramod Mandagere, Eric Butler, Sandeep Gopisetty, Yang Song:
Intelligent Information Lifecycle Management in Virtualized Storage Environments. 9-18 - Victor F. Cavalcante, Silvia Bianchi, Alan Braz, Franklin Amorin, Nelson Nauata:
Investigating Business Needs Fluctuations on IT Delivery Operations. 19-26 - Ana Lelescu, Bryan Langston, Eric Louie, Isaac K. Cheng, Jacques J. Labrie, John Colino, Laura Anderson, Linda Kato, Ying Chen:
The Strategic IP Insight Platform (SIIP): A Foundation for Discovery. 27-34 - Falko Koetter, Monika Kochanowski, Maximilien Kintz, Thomas Renner, Philipp Sigloch:
Model-Driven Data Warehousing for Service-Based Business Process Monitoring. 35-38
IT Service Management
- Daniel B. Greenia, Mu Qiao, Rama Akkiraju:
A Win Prediction Model for IT Outsourcing Bids. 39-42 - Nikhil R. Zope, K. Anand, Doji Samson Lokku:
Reviewing Service Quality for IT Services Offerings: Observations in the Light of Service Quality Models & Determinants. 43-49 - Joseph Kramer:
Defining Value When Managing IT Investments. 50-54 - Rama Akkiraju, Mark Smith, Daniel B. Greenia, Shun Jiang, Taiga Nakamura, Debdoot Mukherjee, Shyam Pusapaty:
On Pricing Complex IT Service Solutions. 55-64
Service Science & Innovation
- Vikram Jamwal, Hema S. Meda:
Variability Management in Information Intensive Services. 65-81 - Guang-Jie Ren, Yuichi Nakamura, Heiko Ludwig:
Service Value Modeling: A Systematic Method to Unveil the Business Value of Industry Solutions. 82-89 - Michiharu Kudo:
Operational Work Pattern Discovery Based on Human Behavior Analysis. 90-97 - Cor Verdouw, Adrie J. M. Beulens, Sjaak Wolfert:
Towards Software Mass Customization for Business Collaboration. 106-115
Service Science & Innovation/Education Innovation
- Julia Meik, Christian Brock, Markus Blut:
Complaining Customers as Innovation Contributors: Stimulating Service Innovation through Multichannel Complaint Management. 125-132 - Lucas Calmbach, Freimut Bodendorf:
The Impact of Personality Traits on the Individual Preference of E-Learning Tools. 139-143 - Jan Hofmann:
Deployment of a Learning Innovation Based on Micro Knowledge Sharing. 144-146
IT for Health Care
- Hideaki Takagi, Kazuo Misue, Yuta Kanai:
Queuing Network Model and Visualization for the Patient Flow in the Obstetric Unit of the University of Tsukuba Hospital. 147-156 - Chii-Wann Lin, Chiung-Ju Pan, Ketan Paranjape, Chun Yu, Ping Feng:
Taipei Citizen Telecare Service System for Hypertension Management in Elders. 157-180 - Shusaku Tsumoto, Shoji Hirano, Haruko Iwata:
Towards Data-Oriented Schedule Management in Hospital. 181-190
Big Data
- Wolfgang Gentzsch, Damien Lecarpentier, Peter Wittenburg:
Big Data in Science and the EUDAT Project. 191-194 - Sunil Kumar Vuppala, H. S. Kiran Kumar:
Service Applications - Exploiting the Internet of Things. 195-202 - Kiran Kate, Andy Prapanca, Jayant Kalagnanam:
InfoSuggest: A System for Automated Information Gathering: With a Real-World Case Study. 203-212 - Hyung-Il Ahn, W. Scott Spangler:
Sales Prediction with Social Media Analysis. 213-222 - Pavlina Davcheva:
Identifying Sports Talents by Social Media Mining as a Marketing Instrument. 223-227
Agriculture
- Kiyoshi Honda, Akihiro Yui, Amor V. M. Ines, Rassarin Chinnachodteeranun, Apichon Witayangkurn
, Yuka Matsubara, Hirotomo Nagai, Jun Miyamoto:
FieldTouch: An Innovative Agriculture Decision Support Service Based on Multi-scale Sensor Platform. 228-229 - Takaharu Kameoka, Atsushi Hashimoto:
Optical Sensing for Plant Toward Science-Based Smart Farming with Wireless Sensor Network. 230-231 - Jan Willem Kruize, Sjaak Wolfert, Daan Goense, Huub Scholten, Adrie J. M. Beulens, Timon Veenstra:
Integrating ICT Applications for Farm Business Collaboration Processes Using FI Space. 232-240 - Asanee Kawtrakul, Vasuthep Khunthong, Mukda Suktarachan, Udomsak Lertsuchatavanich, Anan Puusittikul, Sasin Tiendee, Suchada Ujjin:
Development of an Information Integration and Knowledge Fusion Platform for Spatial and Time Based Advisory Services: Precision Farming as a Case Study. 241-248 - Masayuki Hirafuji:
A Strategy to Create Agricultural Big Data. 249-250 - Seishi Ninomiya, Yumiko Mori, Toshiyuki Takasaki, Takaharu Kameoka, Atsuko Tanaka, Kyosuke Yamamoto, Kazuhiro Nishioka, Tran Than Thi Ngan Hoa, Akane Takezaki, Ryoichi Ikeda:
Youth-Mediated Knowledge Transfer and Data Acquisition Service for Agricultural Decision Support: A Trial for Illiterate Farmers in Vietnam. 251-253 - Tawa Khampachua, Nawaporn Wisitpongphan:
Benefit Realization Framework for Enabling Service Innovation: Thailand's Dairy Industry Case Study. 254-260 - Asanee Kawtrakul, Mongkol Raksapatcharawong, Hutchatai Chanlekha, Vasuthep Khunthong, Mukda Suktarachan, Attaya Pinchongskuldit, Anan Puusittikul, Suchada Ujjin:
Development of a Rice Watch System for Strategic Planning in Rice Markets and Services. 261-265 - Sjaak Wolfert, Daan Goense, Claus Aage Grøn Sørensen:
A Future Internet Collaboration Platform for Safe and Healthy Food from Farm to Fork. 266-273
Smart Cities
- Takaomi Hayashi, Kazuyoshi Hidaka, Shigeharu Teshima:
Carsharing and IT Enabled Services. 274-280 - Ermin Wei, Saeed R. Bagheri, Sirisha Rangavajhala, Eric Shen:
A Comprehensive Risk Management System on Building Energy Retrofit. 281-289 - Julien Ostermann
, Thomas Renner, Falko Koetter, Sebastian Hudert:
Leveraging Electric Cross-Company Car Fleets through Cloud Service Chains: The Shared E-Fleet Architecture. 290-297 - Anand Kumar, Nikhil R. Zope, Doji Samson Lokku:
An Approach for Services Design by Understanding Value Requirements, Identifying Value Carriers, Developing Value Proposition, and Subsequently Realizing Value. 298-304 - Jay Lee
, Hung-An Kao:
Dominant Innovation Design for Smart Products-Service Systems (PSS): Strategies and Case Studies. 305-310
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