- Takeshi Shimmura, Toshihumi Takahashi, Syuichi Oura, Tomoyuki Asakawa, Toshiya Kaihara, Nobutada Fujii, Tomomi Nonaka:
Enhancing Kitchen Layout and Training to Improve Management and Employee Satisfaction at a Multiproduct Japanese Cuisine Restaurant. ICServ 2015: 139-145 - Md. Abul Kalam Siddike, Youji Kohda, Monirul Hoque:
An Evolving Service System in Microfinance: A Case Study in BRAC, Bangladesh. ICServ 2015: 169-179 - Yoshikazu Tomita, Kyoko Watanabe, Takashi Maeno:
Designing New Business Development Program Based on Systems Engineering Methodology with Participatory Systems Analysis in Small and Midsized Enterprise. ICServ 2015: 359-367 - Shusaku Tsumoto, Shoji Hirano, Toshihiko Kawamura:
Statistical Estimation of Software Quality in Hospital Information System. ICServ 2015: 341-350 - Nhung Tran Thi Tuyet, Yoshinori Hara:
Customer Experience in Traditional and Modern Retail Formats: A Case Study of Vietnam. ICServ 2015: 119-129 - Kanji Ueda, Takeshi Takenaka, Nariaki Nishino:
Service as Artifact: Reconsideration of Value Cocreation. ICServ 2015: 307-316 - Mitsunari Uozumi, Kouichi Yamada, Shuto Murai, Hajime Asama, Kaoru Takakusaki:
Productivity Improvement and Stress Reduction by Showing Information to a Surveillance Worker. ICServ 2015: 245-252 - Ryoko Wada:
A Consideration of the Pricing Structure of Aesthetic Services: An Example of Consumer Decision Making with Ambiguous Information. ICServ 2015: 351-355 - Yuki Wakisaka, Yuya Yamamoto, Jun Ota, Tatsunori Hara:
Design of Service Ecosystem Based on Interactive Design Support in the Case of Job-Hunting Support Services. ICServ 2015: 11-18 - Wen Wen, Xiaorui Qiao, Koshiro Yanai, Junki Nakagawa, Junko Yasuda, Atsushi Yamashita, Hajime Asama:
Skill Evaluation and Education Services for Bed-Care Nursing with Sliding Sheet with Regression Analysis. ICServ 2015: 253-259 - Philipp Westner, Sibylle Hermann:
VR|ServE: A Software Toolset for Service Engineering Using Virtual Reality. ICServ 2015: 237-244 - Adi Wolfson, Dorith Tavor:
How to Generate Sustainable Services? ICServ 2015: 71-78 - Naotada Yamamoto:
Structural Equation Modeling of Purchase Funnel. ICServ 2015: 221-228 - Yoshitaka Yuki, Seiichi Kawata, Hiroyuki Imanari, Takeo Suzuki, Norio Aburatani, Motomi Kohata, Takeru Kawai, Tomio Makino, Yukiyo Akisada, Motoya Tametani:
A New Service Class Scheme for Service Innovation in Japanese Automation Industry. ICServ 2015: 3-10