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@article{DBLP:journals/jossr/Ahn09,
  author       = {Haeil Ahn},
  title        = {On the profit gains of competing reverse channels for remanufacturing
                  of refillable containers},
  journal      = {J. Serv. Sci. Res.},
  volume       = {1},
  number       = {2},
  pages        = {147--189},
  year         = {2009},
  url          = {https://doi.org/10.1007/s12927-009-0008-9},
  doi          = {10.1007/S12927-009-0008-9},
  timestamp    = {Fri, 15 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jossr/Ahn09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jossr/AhnKPR09,
  author       = {Chang{-}Kuk Ahn and
                  Cheong{-}woon Kang and
                  Jai{-}Hyoung Park and
                  Seong Taek Rim},
  title        = {An application of human performance technology: {A} case study at
                  {LG} {CNS}},
  journal      = {J. Serv. Sci. Res.},
  volume       = {1},
  number       = {2},
  pages        = {211--225},
  year         = {2009},
  url          = {https://doi.org/10.1007/s12927-009-0010-2},
  doi          = {10.1007/S12927-009-0010-2},
  timestamp    = {Fri, 15 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jossr/AhnKPR09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jossr/ChoiY09,
  author       = {WoongChul Choi and
                  DaeHun Yoo},
  title        = {Software assurance towards better {IT} service},
  journal      = {J. Serv. Sci. Res.},
  volume       = {1},
  number       = {1},
  pages        = {31--56},
  year         = {2009},
  url          = {https://doi.org/10.1007/s12927-009-0003-1},
  doi          = {10.1007/S12927-009-0003-1},
  timestamp    = {Fri, 15 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jossr/ChoiY09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jossr/JungCB09,
  author       = {Sam{-}Kwon Jung and
                  Hyung{-}ihn Choe and
                  Jeoung{-}Woo Byun},
  title        = {Internet marketing strategy of a wholesale tour agency in Korea: Case
                  of Hana Tour},
  journal      = {J. Serv. Sci. Res.},
  volume       = {1},
  number       = {1},
  pages        = {83--104},
  year         = {2009},
  url          = {https://doi.org/10.1007/s12927-009-0005-z},
  doi          = {10.1007/S12927-009-0005-Z},
  timestamp    = {Fri, 15 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jossr/JungCB09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jossr/Kim09,
  author       = {Hyunsoo Kim},
  title        = {Service science for service innovation},
  journal      = {J. Serv. Sci. Res.},
  volume       = {1},
  number       = {1},
  pages        = {1--7},
  year         = {2009},
  url          = {https://doi.org/10.1007/s12927-009-0001-3},
  doi          = {10.1007/S12927-009-0001-3},
  timestamp    = {Fri, 15 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jossr/Kim09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jossr/KimL09,
  author       = {Si{-}yeon Kim and
                  Youn{-}Tae Lee},
  title        = {Accelerating the growth of u-Healthcare in Korea: Conceptualizing
                  and classifying from service perspective},
  journal      = {J. Serv. Sci. Res.},
  volume       = {1},
  number       = {1},
  pages        = {57--81},
  year         = {2009},
  url          = {https://doi.org/10.1007/s12927-009-0004-0},
  doi          = {10.1007/S12927-009-0004-0},
  timestamp    = {Fri, 15 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jossr/KimL09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jossr/MinW09,
  author       = {Daihwan Min and
                  Lili Wan},
  title        = {Switching factors of mobile customers in Korea},
  journal      = {J. Serv. Sci. Res.},
  volume       = {1},
  number       = {1},
  pages        = {105--120},
  year         = {2009},
  url          = {https://doi.org/10.1007/s12927-009-0006-y},
  doi          = {10.1007/S12927-009-0006-Y},
  timestamp    = {Fri, 15 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jossr/MinW09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jossr/ParkP09,
  author       = {Kyoung{-}won Park and
                  Ju{-}Young Park},
  title        = {The role of shopping goals on customer loyalty},
  journal      = {J. Serv. Sci. Res.},
  volume       = {1},
  number       = {2},
  pages        = {191--210},
  year         = {2009},
  url          = {https://doi.org/10.1007/s12927-009-0009-8},
  doi          = {10.1007/S12927-009-0009-8},
  timestamp    = {Fri, 15 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jossr/ParkP09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jossr/RubalcabaM09,
  author       = {Luis Rubalcaba and
                  Gisela Di Meglio},
  title        = {Services in {EU} competition policy},
  journal      = {J. Serv. Sci. Res.},
  volume       = {1},
  number       = {2},
  pages        = {121--146},
  year         = {2009},
  url          = {https://doi.org/10.1007/s12927-009-0007-x},
  doi          = {10.1007/S12927-009-0007-X},
  timestamp    = {Fri, 15 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jossr/RubalcabaM09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jossr/ShinMWK09,
  author       = {Jae Hoon Shin and
                  Daihwan Min and
                  Lili Wan and
                  Jong Hee Kim},
  title        = {{IT} service 2.0: {A} case study of smart vending machines in Beijing},
  journal      = {J. Serv. Sci. Res.},
  volume       = {1},
  number       = {2},
  pages        = {227--243},
  year         = {2009},
  url          = {https://doi.org/10.1007/s12927-009-0011-1},
  doi          = {10.1007/S12927-009-0011-1},
  timestamp    = {Fri, 15 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jossr/ShinMWK09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jossr/YounP09,
  author       = {Jong{-}Woun Youn and
                  Kwangtae Park},
  title        = {University development models and efficiency analysis},
  journal      = {J. Serv. Sci. Res.},
  volume       = {1},
  number       = {1},
  pages        = {9--30},
  year         = {2009},
  url          = {https://doi.org/10.1007/s12927-009-0002-2},
  doi          = {10.1007/S12927-009-0002-2},
  timestamp    = {Fri, 15 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jossr/YounP09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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