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@article{DBLP:journals/ijstm/Battisti12, author = {Sandro Battisti}, title = {Social innovation: the process development of knowledge-intensive companies}, journal = {Int. J. Serv. Technol. Manag.}, volume = {18}, number = {3/4}, pages = {224--244}, year = {2012}, url = {https://doi.org/10.1504/IJSTM.2012.052860}, doi = {10.1504/IJSTM.2012.052860}, timestamp = {Thu, 30 Jul 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijstm/Battisti12.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijstm/DouHJ12, author = {Yongxiang Dou and Jiyuan He and Dongsu Jiu}, title = {A method for ontology construction derived from folksonomy}, journal = {Int. J. Serv. Technol. Manag.}, volume = {18}, number = {1/2}, pages = {88--101}, year = {2012}, url = {https://doi.org/10.1504/IJSTM.2012.049012}, doi = {10.1504/IJSTM.2012.049012}, timestamp = {Thu, 30 Jul 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijstm/DouHJ12.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijstm/FangW12, author = {Jiaming Fang and Chao Wen}, title = {Predicting potential respondents' decision to participate in web surveys}, journal = {Int. J. Serv. Technol. Manag.}, volume = {18}, number = {1/2}, pages = {16--32}, year = {2012}, url = {https://doi.org/10.1504/IJSTM.2012.049013}, doi = {10.1504/IJSTM.2012.049013}, timestamp = {Thu, 30 Jul 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijstm/FangW12.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijstm/GongJG12, author = {Limin Gong and Shisong Jiang and Mark Greeven}, title = {Does one size fit all? The governance mode and strategic position of cluster innovation platforms}, journal = {Int. J. Serv. Technol. Manag.}, volume = {18}, number = {3/4}, pages = {128--153}, year = {2012}, url = {https://doi.org/10.1504/IJSTM.2012.052856}, doi = {10.1504/IJSTM.2012.052856}, timestamp = {Thu, 30 Jul 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijstm/GongJG12.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijstm/LiH12, author = {Jing{-}Hua Li and Qiu Bo Huang}, title = {The front/back office configuration in new service development: case study of local commercial bank in China}, journal = {Int. J. Serv. Technol. Manag.}, volume = {18}, number = {3/4}, pages = {184--203}, year = {2012}, url = {https://doi.org/10.1504/IJSTM.2012.052858}, doi = {10.1504/IJSTM.2012.052858}, timestamp = {Thu, 30 Jul 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijstm/LiH12.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijstm/Lin12, author = {Lei Lin}, title = {An empirical study on the relationship between service innovation and firm performance based on revised {SPC} model: evidence from China's communication industry}, journal = {Int. J. Serv. Technol. Manag.}, volume = {18}, number = {3/4}, pages = {154--183}, year = {2012}, url = {https://doi.org/10.1504/IJSTM.2012.052857}, doi = {10.1504/IJSTM.2012.052857}, timestamp = {Thu, 30 Jul 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijstm/Lin12.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijstm/LinL12, author = {Chin{-}Huang Lin and Tse Lin}, title = {Service innovation and competitive advantage with the perspective of system dynamics - using China Mobile as an example}, journal = {Int. J. Serv. Technol. Manag.}, volume = {18}, number = {3/4}, pages = {245--265}, year = {2012}, url = {https://doi.org/10.1504/IJSTM.2012.052861}, doi = {10.1504/IJSTM.2012.052861}, timestamp = {Thu, 30 Jul 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijstm/LinL12.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijstm/LiuY12, author = {Xiao Liu and Jianmei Yang}, title = {Social buying metanetwork modelling and analysis}, journal = {Int. J. Serv. Technol. Manag.}, volume = {18}, number = {1/2}, pages = {46--60}, year = {2012}, url = {https://doi.org/10.1504/IJSTM.2012.049014}, doi = {10.1504/IJSTM.2012.049014}, timestamp = {Thu, 30 Jul 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijstm/LiuY12.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijstm/LouXY12, author = {Runping Lou and Shengjia Xue and Defeng Yang}, title = {Information systems, human capital, and enterprise value}, journal = {Int. J. Serv. Technol. Manag.}, volume = {18}, number = {1/2}, pages = {75--87}, year = {2012}, url = {https://doi.org/10.1504/IJSTM.2012.049015}, doi = {10.1504/IJSTM.2012.049015}, timestamp = {Thu, 30 Jul 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijstm/LouXY12.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijstm/StareMS12, author = {Metka Stare and Dim{\'{a}}ria Silva e Meirelles and Ana Maria Dos Santos}, title = {Tapping the innovation potential of knowledge intensive services in emerging economies}, journal = {Int. J. Serv. Technol. Manag.}, volume = {18}, number = {3/4}, pages = {204--223}, year = {2012}, url = {https://doi.org/10.1504/IJSTM.2012.052859}, doi = {10.1504/IJSTM.2012.052859}, timestamp = {Thu, 30 Jul 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijstm/StareMS12.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijstm/SuSY12, author = {Qian Su and Peiji Shao and Quanfu Ye}, title = {The analysis on the determinants of mobile {VIP} customer churn: a logistic regression approach}, journal = {Int. J. Serv. Technol. Manag.}, volume = {18}, number = {1/2}, pages = {61--74}, year = {2012}, url = {https://doi.org/10.1504/IJSTM.2012.049016}, doi = {10.1504/IJSTM.2012.049016}, timestamp = {Thu, 30 Jul 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijstm/SuSY12.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijstm/XingM12, author = {Huibin Xing and Azizan Marzuki}, title = {Community participation of cultural heritage tourism from innovation system perspective}, journal = {Int. J. Serv. Technol. Manag.}, volume = {18}, number = {3/4}, pages = {105--127}, year = {2012}, url = {https://doi.org/10.1504/IJSTM.2012.052855}, doi = {10.1504/IJSTM.2012.052855}, timestamp = {Thu, 30 Jul 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijstm/XingM12.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijstm/YaoLL12, author = {Lifen Yao and Ruyin Long and Qingchen Li}, title = {Empirical study on relationship between informatisation and development of tourism in China}, journal = {Int. J. Serv. Technol. Manag.}, volume = {18}, number = {1/2}, pages = {33--45}, year = {2012}, url = {https://doi.org/10.1504/IJSTM.2012.049017}, doi = {10.1504/IJSTM.2012.049017}, timestamp = {Thu, 30 Jul 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijstm/YaoLL12.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijstm/YeCL12, author = {Lili Ye and Zhihao Chen and Xueni Li}, title = {A study of impacts on online purchase behaviour: information richness and website interactivity perspectives}, journal = {Int. J. Serv. Technol. Manag.}, volume = {18}, number = {1/2}, pages = {3--15}, year = {2012}, url = {https://doi.org/10.1504/IJSTM.2012.049018}, doi = {10.1504/IJSTM.2012.049018}, timestamp = {Thu, 30 Jul 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijstm/YeCL12.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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