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@article{DBLP:journals/ijss/AldholayARIM18,
  author       = {Adnan H. Aldholay and
                  Zaini Abdullah and
                  Thurasamy Ramayah and
                  Osama Isaac and
                  Ahmed Mohammed Mutahar},
  title        = {Online learning usage and performance among students within public
                  universities in Yemen},
  journal      = {Int. J. Serv. Stand.},
  volume       = {12},
  number       = {2},
  pages        = {163--179},
  year         = {2018},
  url          = {https://doi.org/10.1504/IJSS.2018.10012964},
  doi          = {10.1504/IJSS.2018.10012964},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/AldholayARIM18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijss/AzhariF18,
  author       = {Abdullah Azhari and
                  Xiaowen Fang},
  title        = {Social media applications framework: a lexical analysis of users online
                  reviews},
  journal      = {Int. J. Serv. Stand.},
  volume       = {12},
  number       = {2},
  pages        = {140--162},
  year         = {2018},
  url          = {https://doi.org/10.1504/IJSS.2018.10012985},
  doi          = {10.1504/IJSS.2018.10012985},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/AzhariF18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijss/Baghdadi18,
  author       = {Youcef Baghdadi},
  title        = {Enterprise interactions: conceptualisation, ontology, and standard
                  architectures and services},
  journal      = {Int. J. Serv. Stand.},
  volume       = {12},
  number       = {2},
  pages        = {104--125},
  year         = {2018},
  url          = {https://doi.org/10.1504/IJSS.2018.10012981},
  doi          = {10.1504/IJSS.2018.10012981},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/Baghdadi18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijss/ChamassHMMK18,
  author       = {Sajida Chamass and
                  Hussein Hazimeh and
                  Jawad Makki and
                  Elena Mugellini and
                  Omar Abou Khaled},
  title        = {Lexicon-based sentiment analysis approach for ranking event entities},
  journal      = {Int. J. Serv. Stand.},
  volume       = {12},
  number       = {2},
  pages        = {126--139},
  year         = {2018},
  url          = {https://doi.org/10.1504/IJSS.2018.10012982},
  doi          = {10.1504/IJSS.2018.10012982},
  timestamp    = {Thu, 23 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/ChamassHMMK18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijss/ChedrawiO18,
  author       = {Charbel Chedrawi and
                  Souheir Osta},
  title        = {{ICT} {AND} {CSR} in the Lebanese banking sector, towards a regain
                  of stakeholders' trust: the case of Bank Audi},
  journal      = {Int. J. Serv. Stand.},
  volume       = {12},
  number       = {2},
  pages        = {205--219},
  year         = {2018},
  url          = {https://doi.org/10.1504/IJSS.2018.10012984},
  doi          = {10.1504/IJSS.2018.10012984},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/ChedrawiO18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijss/DabbousN18,
  author       = {Amal Dabbous and
                  Abdallah Nassereddine},
  title        = {The impact of {ICT} on financial inclusion: evidence from Arab countries},
  journal      = {Int. J. Serv. Stand.},
  volume       = {12},
  number       = {3/4},
  pages        = {309--331},
  year         = {2018},
  url          = {https://doi.org/10.1504/IJSS.2018.100204},
  doi          = {10.1504/IJSS.2018.100204},
  timestamp    = {Mon, 26 Oct 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijss/DabbousN18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijss/HarunPP18,
  author       = {Ahasan Harun and
                  Gayle Prybutok and
                  Victor R. Prybutok},
  title        = {Exploring the service recovery landscape through the lens of a systemigram},
  journal      = {Int. J. Serv. Stand.},
  volume       = {12},
  number       = {3/4},
  pages        = {347--373},
  year         = {2018},
  url          = {https://doi.org/10.1504/IJSS.2018.100205},
  doi          = {10.1504/IJSS.2018.100205},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/HarunPP18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijss/HewTLZ18,
  author       = {Khe Foon Hew and
                  Ying Tang and
                  Chung Kwan Lo and
                  Yanzhen Zhu},
  title        = {Examining a WeChat-supported 5E-flipped classroom pedagogical approach},
  journal      = {Int. J. Serv. Stand.},
  volume       = {12},
  number       = {3/4},
  pages        = {224--242},
  year         = {2018},
  url          = {https://doi.org/10.1504/IJSS.2018.100217},
  doi          = {10.1504/IJSS.2018.100217},
  timestamp    = {Sun, 04 Aug 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/HewTLZ18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijss/LeeQ18,
  author       = {Li{-}Yueh Lee and
                  Alfiyatul Qomariyah},
  title        = {Managing expatriate knowledge sharing process: the roles of source
                  and recipient contexts},
  journal      = {Int. J. Serv. Stand.},
  volume       = {12},
  number       = {3/4},
  pages        = {332--346},
  year         = {2018},
  url          = {https://doi.org/10.1504/IJSS.2018.100203},
  doi          = {10.1504/IJSS.2018.100203},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/LeeQ18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijss/LiWY18,
  author       = {Kam Cheong Li and
                  Billy Tak{-}Ming Wong and
                  Carmen Jiawen Ye},
  title        = {Implementing learning analytics in higher education: the case of Asia},
  journal      = {Int. J. Serv. Stand.},
  volume       = {12},
  number       = {3/4},
  pages        = {293--308},
  year         = {2018},
  url          = {https://doi.org/10.1504/IJSS.2018.100215},
  doi          = {10.1504/IJSS.2018.100215},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/LiWY18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijss/MutaharDRIA18,
  author       = {Ahmed Mohammed Mutahar and
                  Mohd Daud Norzaidi and
                  Thurasamy Ramayah and
                  Osama Isaac and
                  Adnan H. Aldholay},
  title        = {The effect of awareness and perceived risk on the technology acceptance
                  model {(TAM):} mobile banking in Yemen},
  journal      = {Int. J. Serv. Stand.},
  volume       = {12},
  number       = {2},
  pages        = {180--204},
  year         = {2018},
  url          = {https://doi.org/10.1504/IJSS.2018.10012980},
  doi          = {10.1504/IJSS.2018.10012980},
  timestamp    = {Wed, 25 Aug 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/MutaharDRIA18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijss/NgLN18,
  author       = {Kenneth Shiu Pong Ng and
                  Ivan Ka Wai Lai and
                  Steven Kwan Keung Ng},
  title        = {Using wine appreciation apps for students to study wines},
  journal      = {Int. J. Serv. Stand.},
  volume       = {12},
  number       = {3/4},
  pages        = {243--260},
  year         = {2018},
  url          = {https://doi.org/10.1504/IJSS.2018.100222},
  doi          = {10.1504/IJSS.2018.100222},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/NgLN18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijss/Sembiring18,
  author       = {Maximus Gorky Sembiring},
  title        = {Technological, institutional and situational influences on student
                  persistence},
  journal      = {Int. J. Serv. Stand.},
  volume       = {12},
  number       = {3/4},
  pages        = {261--274},
  year         = {2018},
  url          = {https://doi.org/10.1504/IJSS.2018.100216},
  doi          = {10.1504/IJSS.2018.100216},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/Sembiring18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijss/WengXW18,
  author       = {Xiaojing Weng and
                  Haoran Xie and
                  Gary Ka Wai Wong},
  title        = {Guiding principles of visual-based programming for children's language
                  learning},
  journal      = {Int. J. Serv. Stand.},
  volume       = {12},
  number       = {3/4},
  pages        = {275--292},
  year         = {2018},
  url          = {https://doi.org/10.1504/IJSS.2018.100223},
  doi          = {10.1504/IJSS.2018.100223},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/WengXW18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijss/CeballosHLP17,
  author       = {Ruben Ceballos and
                  Wanrong Hou and
                  Edward Levitas and
                  Sherrell Mitchell Price},
  title        = {The product, the mind and the heart of crowdfunding: the effect of
                  signals on technology projects},
  journal      = {Int. J. Serv. Stand.},
  volume       = {12},
  number       = {1},
  pages        = {79--99},
  year         = {2017},
  url          = {https://doi.org/10.1504/IJSS.2017.10009319},
  doi          = {10.1504/IJSS.2017.10009319},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/CeballosHLP17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijss/GoldsteinW17,
  author       = {Gerry Goldstein and
                  June Wei},
  title        = {Development of an electronic homebuilding standardised method},
  journal      = {Int. J. Serv. Stand.},
  volume       = {12},
  number       = {1},
  pages        = {31--46},
  year         = {2017},
  url          = {https://doi.org/10.1504/IJSS.2017.10009356},
  doi          = {10.1504/IJSS.2017.10009356},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/GoldsteinW17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijss/LinL17,
  author       = {Jang{-}Shee Barry Lin and
                  Chunhui Liu},
  title        = {R{\&}D intensity and firm valuation: effect of director and manager
                  incentives},
  journal      = {Int. J. Serv. Stand.},
  volume       = {12},
  number       = {1},
  pages        = {64--78},
  year         = {2017},
  url          = {https://doi.org/10.1504/IJSS.2017.10009286},
  doi          = {10.1504/IJSS.2017.10009286},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/LinL17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijss/MigdadiO17,
  author       = {Yazan Khalid Abed{-}Allah Migdadi and
                  Ola Maher Al. Omary},
  title        = {The impact of banks adoption of multi-channels mix on the internet
                  banking service encounter quality: the case of Arab Middle East region},
  journal      = {Int. J. Serv. Stand.},
  volume       = {12},
  number       = {1},
  pages        = {47--63},
  year         = {2017},
  url          = {https://doi.org/10.1504/IJSS.2017.10009316},
  doi          = {10.1504/IJSS.2017.10009316},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/MigdadiO17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijss/ShenTS17,
  author       = {Yih{-}Jiun Shen and
                  Siu{-}Man Ting and
                  Hwei{-}Jiun Shen},
  title        = {Enhancing multicultural counselling competencies and services},
  journal      = {Int. J. Serv. Stand.},
  volume       = {12},
  number       = {1},
  pages        = {1--30},
  year         = {2017},
  url          = {https://doi.org/10.1504/IJSS.2017.10009283},
  doi          = {10.1504/IJSS.2017.10009283},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/ShenTS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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