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@article{DBLP:journals/cscw/AlbyZ09,
  author       = {Francesca Alby and
                  Cristina Zucchermaglio},
  title        = {Time, Narratives and Participation Frameworks in Software Troubleshooting},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {18},
  number       = {2-3},
  pages        = {129--146},
  year         = {2009},
  url          = {https://doi.org/10.1007/s10606-008-9090-7},
  doi          = {10.1007/S10606-008-9090-7},
  timestamp    = {Fri, 05 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/AlbyZ09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/cscw/ArminenP09,
  author       = {Ilkka Arminen and
                  Piia Poikus},
  title        = {Diagnostic Reasoning in the Use of Travel Management System},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {18},
  number       = {2-3},
  pages        = {251--276},
  year         = {2009},
  url          = {https://doi.org/10.1007/s10606-008-9086-3},
  doi          = {10.1007/S10606-008-9086-3},
  timestamp    = {Fri, 05 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/ArminenP09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/cscw/AvramBBSS09,
  author       = {Gabriela Avram and
                  Liam J. Bannon and
                  John Bowers and
                  Anne Sheehan and
                  Daniel K. Sullivan},
  title        = {Bridging, Patching and Keeping the Work Flowing: Defect Resolution
                  in Distributed Software Development},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {18},
  number       = {5-6},
  pages        = {477--507},
  year         = {2009},
  url          = {https://doi.org/10.1007/s10606-009-9099-6},
  doi          = {10.1007/S10606-009-9099-6},
  timestamp    = {Tue, 16 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/AvramBBSS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/cscw/BuscherOR09,
  author       = {Monika B{\"{u}}scher and
                  Jacki O'Neill and
                  John Rooksby},
  title        = {Designing for Diagnosing: Introduction to the Special Issue on Diagnostic
                  Work},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {18},
  number       = {2-3},
  pages        = {109--128},
  year         = {2009},
  url          = {https://doi.org/10.1007/s10606-009-9092-0},
  doi          = {10.1007/S10606-009-9092-0},
  timestamp    = {Fri, 05 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/BuscherOR09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/cscw/CabitzaSS09,
  author       = {Federico Cabitza and
                  Carla Simone and
                  Marcello Sarini},
  title        = {Leveraging Coordinative Conventions to Promote Collaboration Awareness},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {18},
  number       = {4},
  pages        = {301--330},
  year         = {2009},
  url          = {https://doi.org/10.1007/s10606-009-9093-z},
  doi          = {10.1007/S10606-009-9093-Z},
  timestamp    = {Fri, 05 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/CabitzaSS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/cscw/CastellaniGOR09,
  author       = {Stefania Castellani and
                  Antonietta Grasso and
                  Jacki O'Neill and
                  Fr{\'{e}}d{\'{e}}ric Roulland},
  title        = {Designing Technology as an Embedded Resource for Troubleshooting},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {18},
  number       = {2-3},
  pages        = {199--227},
  year         = {2009},
  url          = {https://doi.org/10.1007/s10606-008-9088-1},
  doi          = {10.1007/S10606-008-9088-1},
  timestamp    = {Fri, 05 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/CastellaniGOR09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/cscw/CohnSL09,
  author       = {Marisa Leavitt Cohn and
                  Susan Elliott Sim and
                  Charlotte P. Lee},
  title        = {What Counts as Software Process? Negotiating the Boundary of Software
                  Work Through Artifacts and Conversation},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {18},
  number       = {5-6},
  pages        = {401--443},
  year         = {2009},
  url          = {https://doi.org/10.1007/s10606-009-9100-4},
  doi          = {10.1007/S10606-009-9100-4},
  timestamp    = {Fri, 05 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/CohnSL09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/cscw/DittrichRS09,
  author       = {Yvonne Dittrich and
                  Dave W. Randall and
                  Janice Singer},
  title        = {Software Engineering as Cooperative Work},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {18},
  number       = {5-6},
  pages        = {393--399},
  year         = {2009},
  url          = {https://doi.org/10.1007/s10606-009-9106-y},
  doi          = {10.1007/S10606-009-9106-Y},
  timestamp    = {Mon, 31 May 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/DittrichRS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/cscw/HaynesPSH09,
  author       = {Steven R. Haynes and
                  Sandeep Purao and
                  Amie L. Skattebo},
  title        = {Scenario-Based Methods for Evaluating Collaborative Systems},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {18},
  number       = {4},
  pages        = {331--356},
  year         = {2009},
  url          = {https://doi.org/10.1007/s10606-009-9095-x},
  doi          = {10.1007/S10606-009-9095-X},
  timestamp    = {Fri, 05 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/HaynesPSH09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/cscw/HossjerE09,
  author       = {Amelie H{\"{o}}ssjer and
                  Kerstin Severinson Eklundh},
  title        = {Making Space for a New Medium: On the Use of Electronic Mail in a
                  Newspaper Newsroom},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {18},
  number       = {1},
  pages        = {1--46},
  year         = {2009},
  url          = {https://doi.org/10.1007/s10606-008-9082-7},
  doi          = {10.1007/S10606-008-9082-7},
  timestamp    = {Fri, 05 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/HossjerE09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/cscw/JohannessenE09,
  author       = {Liv Karen Johannessen and
                  Gunnar Ellingsen},
  title        = {Integration and Generification - Agile Software Development in the
                  Healthcare Market},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {18},
  number       = {5-6},
  pages        = {607--634},
  year         = {2009},
  url          = {https://doi.org/10.1007/s10606-009-9097-8},
  doi          = {10.1007/S10606-009-9097-8},
  timestamp    = {Wed, 16 Mar 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/cscw/JohannessenE09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/cscw/KaneL09,
  author       = {Bridget Kane and
                  Saturnino Luz},
  title        = {Achieving Diagnosis by Consensus},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {18},
  number       = {4},
  pages        = {357--392},
  year         = {2009},
  url          = {https://doi.org/10.1007/s10606-009-9094-y},
  doi          = {10.1007/S10606-009-9094-Y},
  timestamp    = {Fri, 05 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/KaneL09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/cscw/Menold09,
  author       = {Natalja Menold},
  title        = {How to Use Information Technology for Cooperative Work: Development
                  of Shared Technological Frames},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {18},
  number       = {1},
  pages        = {47--81},
  year         = {2009},
  url          = {https://doi.org/10.1007/s10606-008-9083-6},
  doi          = {10.1007/S10606-008-9083-6},
  timestamp    = {Sun, 06 Oct 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/Menold09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/cscw/Nevile09,
  author       = {Maurice Nevile},
  title        = {"You Are Well Clear of Friendlies": Diagnostic Error and Cooperative
                  Work in an Iraq War Friendly Fire Incident},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {18},
  number       = {2-3},
  pages        = {147--173},
  year         = {2009},
  url          = {https://doi.org/10.1007/s10606-008-9089-0},
  doi          = {10.1007/S10606-008-9089-0},
  timestamp    = {Fri, 05 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/Nevile09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/cscw/OmoronyiaFRW09,
  author       = {Inah Omoronyia and
                  John D. Ferguson and
                  Marc Roper and
                  Murray Wood},
  title        = {Using Developer Activity Data to Enhance Awareness during Collaborative
                  Software Development},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {18},
  number       = {5-6},
  pages        = {509--558},
  year         = {2009},
  url          = {https://doi.org/10.1007/s10606-009-9104-0},
  doi          = {10.1007/S10606-009-9104-0},
  timestamp    = {Fri, 05 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/OmoronyiaFRW09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/cscw/Paoletti09,
  author       = {Isabella Paoletti},
  title        = {Communication and Diagnostic Work in Medical Emergency Calls in Italy},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {18},
  number       = {2-3},
  pages        = {229--250},
  year         = {2009},
  url          = {https://doi.org/10.1007/s10606-009-9091-1},
  doi          = {10.1007/S10606-009-9091-1},
  timestamp    = {Fri, 05 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/Paoletti09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/cscw/PooleEJ09,
  author       = {Erika Shehan Poole and
                  W. Keith Edwards and
                  Lawrence Jarvis},
  title        = {The Home Network as a Socio-Technical System: Understanding the Challenges
                  of Remote Home Network Problem Diagnosis},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {18},
  number       = {2-3},
  pages        = {277--299},
  year         = {2009},
  url          = {https://doi.org/10.1007/s10606-008-9087-2},
  doi          = {10.1007/S10606-008-9087-2},
  timestamp    = {Fri, 05 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/PooleEJ09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/cscw/RooksbyRS09,
  author       = {John Rooksby and
                  Mark Rouncefield and
                  Ian Sommerville},
  title        = {Testing in the Wild: The Social and Organisational Dimensions of Real
                  World Practice},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {18},
  number       = {5-6},
  pages        = {559--580},
  year         = {2009},
  url          = {https://doi.org/10.1007/s10606-009-9098-7},
  doi          = {10.1007/S10606-009-9098-7},
  timestamp    = {Fri, 05 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/RooksbyRS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/cscw/SchuurmanB09,
  author       = {Nadine Schuurman and
                  Ellen Balka},
  title        = {alt.metadata.health: Ontological Context for Data Use and Integration},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {18},
  number       = {1},
  pages        = {83--108},
  year         = {2009},
  url          = {https://doi.org/10.1007/s10606-008-9084-5},
  doi          = {10.1007/S10606-008-9084-5},
  timestamp    = {Fri, 05 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/SchuurmanB09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/cscw/Segal09,
  author       = {Judith Segal},
  title        = {Software Development Cultures and Cooperation Problems: {A} Field
                  Study of the Early Stages of Development of Software for a Scientific
                  Community},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {18},
  number       = {5-6},
  pages        = {581--606},
  year         = {2009},
  url          = {https://doi.org/10.1007/s10606-009-9096-9},
  doi          = {10.1007/S10606-009-9096-9},
  timestamp    = {Sun, 22 Oct 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/Segal09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/cscw/SouzaR09,
  author       = {Cleidson R. B. de Souza and
                  David F. Redmiles},
  title        = {On The Roles of APIs in the Coordination of Collaborative Software
                  Development},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {18},
  number       = {5-6},
  pages        = {445--475},
  year         = {2009},
  url          = {https://doi.org/10.1007/s10606-009-9101-3},
  doi          = {10.1007/S10606-009-9101-3},
  timestamp    = {Fri, 05 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/SouzaR09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/cscw/Watts-PerottiW09,
  author       = {Jennifer Watts{-}Perotti and
                  David D. Woods},
  title        = {Cooperative Advocacy: An Approach for Integrating Diverse Perspectives
                  in Anomaly Response},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {18},
  number       = {2-3},
  pages        = {175--198},
  year         = {2009},
  url          = {https://doi.org/10.1007/s10606-008-9085-4},
  doi          = {10.1007/S10606-008-9085-4},
  timestamp    = {Fri, 05 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/Watts-PerottiW09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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