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@inproceedings{DBLP:conf/icegov/Adhikari11,
  author       = {Ganesh Prasad Adhikari},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {National {ID} project of Nepal: future challenges},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {379--380},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072151},
  doi          = {10.1145/2072069.2072151},
  timestamp    = {Fri, 08 Sep 2023 14:38:40 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Adhikari11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AgbabiakaA11,
  author       = {Olusegun Agbabiaka and
                  Gbenga Adebusuyi},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Delivering eGovernment services through the eTrade distribution network},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {67--72},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072081},
  doi          = {10.1145/2072069.2072081},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/AgbabiakaA11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AlathurIG11,
  author       = {Sreejith Alathur and
                  P. Vigneswara Ilavarasan and
                  M. P. Gupta},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Citizen empowerment and participation in e-democracy: Indian context},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {11--19},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072072},
  doi          = {10.1145/2072069.2072072},
  timestamp    = {Tue, 24 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AlathurIG11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ArfeenK11,
  author       = {M. Irfanullah Arfeen and
                  Nawar Khan},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Future of e-governance in Pakistan: case study of e-governance projects
                  in Balochistan},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {381--382},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072152},
  doi          = {10.1145/2072069.2072152},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/ArfeenK11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AriunboldT11,
  author       = {Temuujin Ariunbold and
                  Ganbat Tsend},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Survey of comparison of the Mongolian governmental organization's
                  website},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {375--376},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072149},
  doi          = {10.1145/2072069.2072149},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AriunboldT11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ArteagaC11,
  author       = {Sor Arteaga and
                  J. Ignacio Criado},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Public promotion and social use of the Spanish eID card},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {385--386},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072154},
  doi          = {10.1145/2072069.2072154},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ArteagaC11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AtoevD11,
  author       = {Asomudin Atoev and
                  Richard Duncombe},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {e-citizen capability development},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {234--243},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072108},
  doi          = {10.1145/2072069.2072108},
  timestamp    = {Sat, 24 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AtoevD11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AwotwiOJ11,
  author       = {Johanna Ekua Awotwi and
                  Adegboyega K. Ojo and
                  Tomasz Janowski},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Mobile governance for development: strategies for migrant head porters
                  in Ghana},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {175--184},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072099},
  doi          = {10.1145/2072069.2072099},
  timestamp    = {Sat, 24 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AwotwiOJ11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BasanyaO11,
  author       = {Rilwan O. Basanya and
                  Adegboyega K. Ojo},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Mining service integration opportunities towards joined-up government},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {269--272},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072115},
  doi          = {10.1145/2072069.2072115},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BasanyaO11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BershadskayaCT11,
  author       = {Lyudmila Bershadskaya and
                  Andrei V. Chugunov and
                  Dmitry Trutnev},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {{IT} awareness of senior level civil servants and its influence on
                  the results of e-gov projects in Russia},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {244--248},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072109},
  doi          = {10.1145/2072069.2072109},
  timestamp    = {Sun, 02 Jun 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/BershadskayaCT11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BharosaJHWWT11,
  author       = {Nitesh Bharosa and
                  Marijn Janssen and
                  Joris Hulstijn and
                  Remco van Wijk and
                  Niels de Winne and
                  Yao{-}Hua Tan},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Towards a lean-government using new IT-architectures for compliance
                  monitoring},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {147--156},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072095},
  doi          = {10.1145/2072069.2072095},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/BharosaJHWWT11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Borras11,
  author       = {John A. Borras},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {The transformational government framework},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {157--166},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072096},
  doi          = {10.1145/2072069.2072096},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Borras11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BurovPY11,
  author       = {Vasiliy Burov and
                  Evgeny Patarakin and
                  Boris Yarmakhov},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Lawmaking in democracy 2.0 paradigm: the shift for the new forms of
                  lawmaking},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {214--218},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072104},
  doi          = {10.1145/2072069.2072104},
  timestamp    = {Thu, 28 Nov 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BurovPY11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CastellanosM11,
  author       = {Juan Carlos Angarita Castellanos and
                  Fernando Rojas Morales},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Information quality assessment for compliance and governance},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {359--360},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072141},
  doi          = {10.1145/2072069.2072141},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/CastellanosM11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Cid11,
  author       = {Gabriel Puron Cid},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Extending structuration theory: a study of an IT-enabled budget reform
                  in the context of cross-boundary collaboration},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {115--124},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072089},
  doi          = {10.1145/2072069.2072089},
  timestamp    = {Wed, 14 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Cid11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Clermont11,
  author       = {Carl Sherson Clermont},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {{HGIP:} Haitian government integrated platform},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {373--374},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072148},
  doi          = {10.1145/2072069.2072148},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Clermont11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DasPP11,
  author       = {Rama Krushna Das and
                  Manas Ranjan Patra and
                  Susanta Kumar Panda},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Citizen participation in rural e-governance: a case study in the Indian
                  context},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {325--328},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072129},
  doi          = {10.1145/2072069.2072129},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DasPP11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Dec11,
  author       = {Agnieszka Dec},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Tele-ECG pilot project in Poland: partnership-driven tele-health initiative
                  calling for public policy alignment},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {345--348},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072134},
  doi          = {10.1145/2072069.2072134},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Dec11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Elbadawi11,
  author       = {Ibrahim Elbadawi},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Cloud computing for e-government in {UAE:} opportunities, challenges
                  and service models},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {387--388},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072155},
  doi          = {10.1145/2072069.2072155},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Elbadawi11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/FaniranO11,
  author       = {Sanjo O. Faniran and
                  Kayode M. Olaniyan},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Strengthening democratic practice in Nigeria: a case for e-voting},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {337--340},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072132},
  doi          = {10.1145/2072069.2072132},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/FaniranO11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/FerrariMM11,
  author       = {Valentina Ferrari and
                  Luca Mion and
                  Francesco Molinari},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Innovating {ICT} innovation: Trentino as a lab},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {329--332},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072130},
  doi          = {10.1145/2072069.2072130},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/FerrariMM11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Ferreira11,
  author       = {Adriana Sime{\~{a}}o Ferreira},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {The telework in the Brazilian labor justice},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {369--370},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072146},
  doi          = {10.1145/2072069.2072146},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Ferreira11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Galva11,
  author       = {Reyson Lizardo Galva},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {A tool for monitoring the public administration in Dominican Republic:
                  {SISMAP}},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {371--372},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072147},
  doi          = {10.1145/2072069.2072147},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Galva11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Gharawi11,
  author       = {Mohammed A. Gharawi},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {{SADAD} payment system: an exploration of the key success factors},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {383--384},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072153},
  doi          = {10.1145/2072069.2072153},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Gharawi11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GongJ11,
  author       = {Yiwei Gong and
                  Marijn Janssen},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Creating dynamic business processes using semantic web services and
                  business rules},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {249--258},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072111},
  doi          = {10.1145/2072069.2072111},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/GongJ11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/HallO11,
  author       = {Thad E. Hall and
                  Jennifer Owens},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {The digital divide and e-government services},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {37--44},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072076},
  doi          = {10.1145/2072069.2072076},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/HallO11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/HeibergLML11,
  author       = {Sven Heiberg and
                  Peeter Laud and
                  Sigur{\dh}r M{\'{a}}sson and
                  Claus Popp Larsen},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Secure mobile access to homecare patients' data},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {363--364},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072143},
  doi          = {10.1145/2072069.2072143},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/HeibergLML11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/HelbigDHC11,
  author       = {Natalie Helbig and
                  Sharon S. Dawes and
                  Jana Hrdinov{\'{a}} and
                  Meghan E. Cook},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Cultivating the next generation of international digital government
                  researchers: a community-building experiment},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {225--233},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072107},
  doi          = {10.1145/2072069.2072107},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/HelbigDHC11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/IsraelT11,
  author       = {Duraipandian Israel and
                  Rakesh Tiwari},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Empirical study of factors influencing acceptance of e-government
                  services in India},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {141--146},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072093},
  doi          = {10.1145/2072069.2072093},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/IsraelT11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/JainSKUK11,
  author       = {Vijay Jain and
                  Rajeev Srivastava and
                  Ranjan Kumar and
                  Rahul Upadhyay and
                  Kapil Kant Kamal},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Breaking barrier to technology: e-governance messaging middleware},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {273--276},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072116},
  doi          = {10.1145/2072069.2072116},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/JainSKUK11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Jansen11,
  author       = {Arild Jansen},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {e-government service development: a success story?},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {297--300},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072122},
  doi          = {10.1145/2072069.2072122},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Jansen11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/JoshiWT11,
  author       = {Somya Joshi and
                  Timo Wandh{\"{o}}fer and
                  Mark Thamm and
                  Brigitte Mathiak and
                  Catherine Van Eeckhaute},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Rethinking governance via social networking: the case of direct vs.
                  indirect stakeholder injection},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {277--280},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072117},
  doi          = {10.1145/2072069.2072117},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/JoshiWT11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KimU11,
  author       = {Young{-}Sik Kim and
                  Odgerel Ulziikhutag},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {e-government development and lessons learned in Mongolia},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {377--378},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072150},
  doi          = {10.1145/2072069.2072150},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KimU11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KirillovSL11,
  author       = {Zahhar Kirillov and
                  Ilya Shmorgun and
                  David R. Lamas},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Towards the design of Estonia's m-government services},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {61--66},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072080},
  doi          = {10.1145/2072069.2072080},
  timestamp    = {Sun, 12 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KirillovSL11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Kitsing11,
  author       = {Meelis Kitsing},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Online participation in Estonia: active voting, low engagement},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {20--26},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072073},
  doi          = {10.1145/2072069.2072073},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Kitsing11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Kitsing11a,
  author       = {Meelis Kitsing},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Network neutrality in Europe},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {313--316},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072126},
  doi          = {10.1145/2072069.2072126},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Kitsing11a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KoGS11,
  author       = {Andrea K{\"{o}} and
                  Andr{\'{a}}s G{\'{a}}bor and
                  Zolt{\'{a}}n Szab{\'{o}}},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Policy modeling in risk-driven environment},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {195--203},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072101},
  doi          = {10.1145/2072069.2072101},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KoGS11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LaanpereTS11,
  author       = {Mart Laanpere and
                  Katri Tammsaar and
                  Sonia C. Sousa},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {A case study on using social media for e-participation: design of
                  initiative mapper web service},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {289--292},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072120},
  doi          = {10.1145/2072069.2072120},
  timestamp    = {Wed, 08 Apr 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/LaanpereTS11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LiuL11,
  author       = {Shuhua (Monica) Liu and
                  Chongzhao Li},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {What shapes fieldworkers' knowledge sharing when government operation
                  goes mobile?},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {125--130},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072091},
  doi          = {10.1145/2072069.2072091},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LiuL11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LorenzKL11,
  author       = {Birgy Lorenz and
                  Kaido Kikkas and
                  Mart Laanpere},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Bottom-up development of e-safety policy for Estonian schools},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {309--312},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072125},
  doi          = {10.1145/2072069.2072125},
  timestamp    = {Fri, 27 Dec 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LorenzKL11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LuzuriagaC11,
  author       = {Juan M. Luzuriaga and
                  Alejandra Cechich},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Electronic notification of court documents: a case study},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {45--50},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072077},
  doi          = {10.1145/2072069.2072077},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LuzuriagaC11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MaheshwariJV11,
  author       = {Devender Maheshwari and
                  Marijn Janssen and
                  Anne Fleur van Veenstra},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {A multi-level framework for measuring and benchmarking public service
                  organizations: connecting stages-of-growth models and enterprise architecture},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {73--80},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072083},
  doi          = {10.1145/2072069.2072083},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/MaheshwariJV11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Maric11,
  author       = {Milan Maric},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {e-government: who is the initiator?},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {361--362},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072142},
  doi          = {10.1145/2072069.2072142},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Maric11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MarushkaA11,
  author       = {Dzmitry Marushka and
                  Maria Ablameyko},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {e-government in Belarus: case of integrated e-service online portal
                  implementation},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {365--366},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072144},
  doi          = {10.1145/2072069.2072144},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MarushkaA11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MatheusCN11,
  author       = {Ricardo Matheus and
                  Tamara Ilinsky Crantschaninov and
                  Marcelo Arno Nerling},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Interlegis program in Brazil: use of web 2.0, collaborative tools
                  and free software in legislative power},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {367--368},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072145},
  doi          = {10.1145/2072069.2072145},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MatheusCN11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Misra11,
  author       = {Harekrishna Misra},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Information kiosk based Indian e-governance service delivery: value
                  chain based measurement and acceptance modelling},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {51--60},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072079},
  doi          = {10.1145/2072069.2072079},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Misra11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MisuracaR11,
  author       = {Gianluca Misuraca and
                  Pierre Rossel},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Reflexivity, modelling and weak signals of transformational tracks
                  to support both micro- and macro-measuring of information society
                  services},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {81--90},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072084},
  doi          = {10.1145/2072069.2072084},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MisuracaR11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Molinari11,
  author       = {Francesco Molinari},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Living Labs as multi-stakeholder platforms for the egovernance of
                  innovation},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {131--140},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072092},
  doi          = {10.1145/2072069.2072092},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Molinari11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NamP11,
  author       = {Taewoo Nam and
                  Theresa A. Pardo},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Smart city as urban innovation: focusing on management, policy, and
                  context},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {185--194},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072100},
  doi          = {10.1145/2072069.2072100},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/NamP11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NamS11,
  author       = {Taewoo Nam and
                  Djoko Sigit Sayogo},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Who uses e-government?: examining the digital divide in e-government
                  use},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {27--36},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072075},
  doi          = {10.1145/2072069.2072075},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/NamS11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/OlaniyanF11,
  author       = {Kayode M. Olaniyan and
                  Sanjo O. Faniran},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Enhancing citizens' participation in governance through community
                  information centres in Nigeria},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {341--344},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072133},
  doi          = {10.1145/2072069.2072133},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/OlaniyanF11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PappelP11,
  author       = {Ingmar Pappel and
                  Ingrid Pappel},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Methodology for measuring the digital capability of local governments},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {357--358},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072140},
  doi          = {10.1145/2072069.2072140},
  timestamp    = {Mon, 03 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PappelP11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PappelPS11,
  author       = {Ingrid Pappel and
                  Ingmar Pappel and
                  Monika Saarmann},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Conception and activity directions for training and science centre
                  supporting development of Estonian e-state technologies},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {219--224},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072105},
  doi          = {10.1145/2072069.2072105},
  timestamp    = {Mon, 03 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PappelPS11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PatraTD11,
  author       = {Manas Ranjan Patra and
                  Ajaya Kumar Tripathy and
                  Rama Krushna Das},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Monitoring of service based e-governance systems},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {353--354},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072138},
  doi          = {10.1145/2072069.2072138},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/PatraTD11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PeeduL11,
  author       = {Geroli Peedu and
                  David R. Lamas},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Minu Viljandi: a case study on the effects of introducing web 2.0
                  features in e-government services on the overall user experience perception},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {305--308},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072124},
  doi          = {10.1145/2072069.2072124},
  timestamp    = {Sun, 12 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PeeduL11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PrandiniR11,
  author       = {Marco Prandini and
                  Marco Ramilli},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Security considerations about the adoption of web 2.0 technologies
                  in sensitive e-government processes},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {285--288},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072119},
  doi          = {10.1145/2072069.2072119},
  timestamp    = {Sun, 02 Jun 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/PrandiniR11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Pruulmann-VengerfeldtTK11,
  author       = {Pille Pruulmann{-}Vengerfeldt and
                  Ella Taylor{-}Smith and
                  Simone Kimpeler},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Youth participation through distributed discussion},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {293--296},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072121},
  doi          = {10.1145/2072069.2072121},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Pruulmann-VengerfeldtTK11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RajeshMR11,
  author       = {E. Koli Rajesh and
                  Manish R. Joshi and
                  Anil G. Rao},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Geospatial hotspot detection of forest loss hotspot using {NDVI} as
                  a response variable},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {321--324},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072128},
  doi          = {10.1145/2072069.2072128},
  timestamp    = {Wed, 19 May 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/RajeshMR11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Rana11,
  author       = {Vivek S. Rana},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {e-governance challenges for Nepal},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {333--336},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072131},
  doi          = {10.1145/2072069.2072131},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Rana11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RaoKRP11,
  author       = {Anil G. Rao and
                  Ashish Kumar and
                  Gauri Rane and
                  Sanjay P. Pawde},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {JalaSRI initiatives for biodiversity conservation and agriculture
                  development in Jalgaon district},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {317--320},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072127},
  doi          = {10.1145/2072069.2072127},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RaoKRP11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RojasRR11,
  author       = {P. Juan Manuel Rojas and
                  Carlos Julio Ruiz and
                  Carolina Farf{\'{a}}n Romero},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {e-participation and e-governance at web 2.0 in local governments of
                  Colombia},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {301--304},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072123},
  doi          = {10.1145/2072069.2072123},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/RojasRR11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SarantisCA11,
  author       = {Demetrios Sarantis and
                  Yannis Charalabidis and
                  Dimitris Askounis},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Towards a public sector interoperability ontology: conceptualization
                  of fundamental entities},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {259--264},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072112},
  doi          = {10.1145/2072069.2072112},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SarantisCA11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SayogoCN11,
  author       = {Djoko Sigit Sayogo and
                  J. Ignacio Criado and
                  Taewoo Nam},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {The institutional and social network perspectives of government 2.0
                  adoption},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {281--284},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072118},
  doi          = {10.1145/2072069.2072118},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SayogoCN11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SayogoP11,
  author       = {Djoko Sigit Sayogo and
                  Theresa A. Pardo},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Exploring the determinants of publication of scientific data in open
                  data initiative},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {97--106},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072087},
  doi          = {10.1145/2072069.2072087},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SayogoP11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SchollL11,
  author       = {Hans Jochen Scholl and
                  Luis F. Luna{-}Reyes},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Transparency and openness in government: a system dynamics perspective},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {107--114},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072088},
  doi          = {10.1145/2072069.2072088},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/SchollL11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ShahL11,
  author       = {Bimal Pratap Shah and
                  Nena Lim},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Using social media to increase e-government adoption in developing
                  countries},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {205--213},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072103},
  doi          = {10.1145/2072069.2072103},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ShahL11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SrivastavaS11,
  author       = {Arun Kumar Srivastava and
                  M. L. Singla},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Expanding e-governance in India: a need for more research},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {349--350},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072136},
  doi          = {10.1145/2072069.2072136},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SrivastavaS11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/UpadhyayI11,
  author       = {Abhishek Upadhyay and
                  P. Vigneswara Ilavarasan},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Social media, e-governance and developing countries: insights from
                  India},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {351--352},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072137},
  doi          = {10.1145/2072069.2072137},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/UpadhyayI11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/VolkamerSD11,
  author       = {Melanie Volkamer and
                  Oliver Spycher and
                  Eric Dubuis},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Measures to establish trust in internet voting},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {1--10},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072071},
  doi          = {10.1145/2072069.2072071},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/VolkamerSD11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/YangXF11,
  author       = {Wensheng Yang and
                  Yuanrong Xin and
                  Su Feng},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {A study on general e-government operation and maintenance model},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {265--268},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072114},
  doi          = {10.1145/2072069.2072114},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/YangXF11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ZhengJ11,
  author       = {Lei Zheng and
                  Yuanfu Jiang},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Assessing e-government readiness of local governments in China: developing
                  a bottom-up approach},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {91--96},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072085},
  doi          = {10.1145/2072069.2072085},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ZhengJ11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ZhengRLX11,
  author       = {Lei Zheng and
                  Yali Ren and
                  Xinping Liu and
                  Huina Xu},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {Studying the management mechanism of government microblogs in China:
                  a research plan},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {355--356},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072139},
  doi          = {10.1145/2072069.2072139},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ZhengRLX11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ZhengZ11,
  author       = {Tuo Zheng and
                  Lei Zheng},
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {e-government enterprise architecture research in China: a critical
                  assessment},
  booktitle    = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  pages        = {167--174},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2072069.2072097},
  doi          = {10.1145/2072069.2072097},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ZhengZ11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/icegov/2011,
  editor       = {Elsa Estevez and
                  Marijn Janssen},
  title        = {{ICEGOV} 2011, Proceedings of the 5th International Conference on
                  Theory and Practice of Electronic Governance, Tallinn, Estonia, September
                  26-28, 2011},
  publisher    = {{ACM}},
  year         = {2011},
  isbn         = {978-1-4503-0746-8},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/2011.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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