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@incollection{DBLP:books/sp/96/Almond96,
  author       = {Howard Almond},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {{MTW} Schiffswerft: Shipbuilder Cuts Paperwork and Delays},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {155--158},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_20},
  doi          = {10.1007/978-1-4471-3052-9\_20},
  timestamp    = {Wed, 03 Jun 2020 16:04:22 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/Almond96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/Burke96,
  author       = {Colleen A. Burke},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {Arthur Andersen {\&} Co: Virtual Visioning},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {63--69},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_7},
  doi          = {10.1007/978-1-4471-3052-9\_7},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/Burke96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/ColeJ96,
  author       = {Paul Cole and
                  Eunice C. Johnson},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {Lotus Development: Team Room - {A} Collaborative Workspace for Cross-Functional
                  Teams},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {23--38},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_3},
  doi          = {10.1007/978-1-4471-3052-9\_3},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/ColeJ96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/Darr96,
  author       = {Eric D. Darr},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {Australian Bureau of Statistics: Universal Adoption},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {70--79},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_8},
  doi          = {10.1007/978-1-4471-3052-9\_8},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/Darr96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/Dent96,
  author       = {Robert Dent},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {Macmillan Distribution: Going for {ISO} 9000},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {138--143},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_17},
  doi          = {10.1007/978-1-4471-3052-9\_17},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/Dent96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/FloresBVK96,
  author       = {Gloria Flores and
                  Javier Bitar and
                  Lafred Vieira and
                  Mitch Kirschner},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {Cemex: Shifting Attitudes Between Staff and Customers},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {80--88},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_9},
  doi          = {10.1007/978-1-4471-3052-9\_9},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/FloresBVK96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/Fujimori96,
  author       = {Hiroshi Fujimori},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {Sony Computer Entertainment Inc.: Linking Up PlayStation Partners},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {177--182},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_24},
  doi          = {10.1007/978-1-4471-3052-9\_24},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/Fujimori96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/GalpinB96,
  author       = {Fenella Galpin and
                  David William Birchall},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {Henley College of Management: Developing a Global Business School},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {101--108},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_12},
  doi          = {10.1007/978-1-4471-3052-9\_12},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/GalpinB96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/HarleyC96,
  author       = {Tom Harley and
                  Sharon Cotter},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {Vision Associates Inc.: Notes Everywhere},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {183--187},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_25},
  doi          = {10.1007/978-1-4471-3052-9\_25},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/HarleyC96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/Holtham96,
  author       = {Clive Holtham},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {Thomas Miller {\&} Co: From Information to Imagination},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {144--151},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_18},
  doi          = {10.1007/978-1-4471-3052-9\_18},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/Holtham96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/Isherwood96,
  author       = {Dene Isherwood},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {Intel Corporation {(UK)} Ltd: 10 Critical Success Factors for Notes
                  Adoption},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {113--119},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_14},
  doi          = {10.1007/978-1-4471-3052-9\_14},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/Isherwood96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/Ives96,
  author       = {Stephen Ives},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {{IDV} {(UK)} Limited: Sales Force Management},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {109--112},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_13},
  doi          = {10.1007/978-1-4471-3052-9\_13},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/Ives96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/Marshak96,
  author       = {Ronni Marshak},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {Young {\&} Rubicam: Improving Productivity with Workflow},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {188--197},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_26},
  doi          = {10.1007/978-1-4471-3052-9\_26},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/Marshak96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/Mullen96,
  author       = {Jackie Mullen},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {PrimeGest SpA: Group Memory Transforms Italian Fund Management Company},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {171--176},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_23},
  doi          = {10.1007/978-1-4471-3052-9\_23},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/Mullen96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/Opper96,
  author       = {Susanna Opper},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {Lloyd's Register Quality Assurance: Quality Management Begins at Home},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {131--137},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_16},
  doi          = {10.1007/978-1-4471-3052-9\_16},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/Opper96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/Phillips96,
  author       = {Robert W. Phillips},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {AmBank: Managing Client Relationships},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {46--54},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_5},
  doi          = {10.1007/978-1-4471-3052-9\_5},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/Phillips96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/Phillips96a,
  author       = {Shala Phillips},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {Mission Energy Corporation: Global Project Management Over Value-Added
                  Network},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {152--154},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_19},
  doi          = {10.1007/978-1-4471-3052-9\_19},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/Phillips96a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/Ploeger96,
  author       = {Eelco Ploeger},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {Ambouw {BV:} Stalled Pilot at Dutch Wholesaler},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {55--62},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_6},
  doi          = {10.1007/978-1-4471-3052-9\_6},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/Ploeger96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/Ploeger96a,
  author       = {Eelco Ploeger},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {Cleer University: Distance Learning Institute Resistant to Notes},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {89--94},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_10},
  doi          = {10.1007/978-1-4471-3052-9\_10},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/Ploeger96a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/Stonehouse96,
  author       = {Beverley Stonehouse},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {Pfizer: From Sales Automation to Business Automation},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {159--163},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_21},
  doi          = {10.1007/978-1-4471-3052-9\_21},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/Stonehouse96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/Thomas96,
  author       = {Ceri Thomas},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {{KLM:} Business Excellence System},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {120--130},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_15},
  doi          = {10.1007/978-1-4471-3052-9\_15},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/Thomas96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/Turrell96,
  author       = {Mark Turrell},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {{ABB} Asea Brown Boveri: Supporting the Multi-cultural Multinational},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {39--45},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_4},
  doi          = {10.1007/978-1-4471-3052-9\_4},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/Turrell96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/Uttam96,
  author       = {Bahar Uttam},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {Ports Association of West Africa: Award-Winning Management Information
                  System},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {164--170},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_22},
  doi          = {10.1007/978-1-4471-3052-9\_22},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/Uttam96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/Whitehead96,
  author       = {Roger Whitehead},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {Lotus Notes - An Introduction},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {1--10},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_1},
  doi          = {10.1007/978-1-4471-3052-9\_1},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/Whitehead96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/Whitehead96a,
  author       = {Roger Whitehead},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {Making Use of the Case Studies},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {11--22},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_2},
  doi          = {10.1007/978-1-4471-3052-9\_2},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/Whitehead96a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@incollection{DBLP:books/sp/96/Wijn96,
  author       = {Walter Wijn},
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {{GM} Europe: World's Largest User of Notes},
  booktitle    = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  pages        = {95--100},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9\_11},
  doi          = {10.1007/978-1-4471-3052-9\_11},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/Wijn96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@book{DBLP:books/sp/96/LW1996,
  editor       = {Peter Lloyd and
                  Roger Whitehead},
  title        = {Transforming Organisations Through Groupware - Lotus Notes in Action},
  publisher    = {Springer},
  year         = {1996},
  url          = {https://doi.org/10.1007/978-1-4471-3052-9},
  doi          = {10.1007/978-1-4471-3052-9},
  isbn         = {978-3-540-19961-8},
  timestamp    = {Wed, 03 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/sp/96/LW1996.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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