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@inproceedings{DBLP:conf/egov/Azenha23,
  author       = {Ana Luisa De Moraes Azenha},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Varieties of crowdsourcing legislation practices (short paper)},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper13.pdf},
  timestamp    = {Fri, 08 Sep 2023 14:38:18 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Azenha23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BartzaPT23,
  author       = {Efsevia Bartza and
                  Rafail Promikyridis and
                  Efthimios Tambouris},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {On the use of Chatbots and Knowledge Graphs for Public Service information
                  provision based on Life Events: The case of Travelling Abroad (short
                  paper)},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper2.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BartzaPT23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BernardiniCPVTV23,
  author       = {Fl{\'{a}}via Bernardini and
                  Catherine Fortes Thedim Costa and
                  Shaiana Pereira and
                  Victor Antunes Vieira and
                  Daniela Trevisan and
                  Jos{\'{e}} Viterbo},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Verifying Open Data Portals Completeness in Compliance to a Grounding
                  Framework},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {246--261},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_16},
  doi          = {10.1007/978-3-031-41138-0\_16},
  timestamp    = {Thu, 07 Dec 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BernardiniCPVTV23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BrimosKKT23,
  author       = {Petros Brimos and
                  Areti Karamanou and
                  Evangelos Kalampokis and
                  Konstantinos A. Tarabanis},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Traffic Flow Prediction with Swiss Open Data: {A} Deep Learning Approach},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {313--328},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_20},
  doi          = {10.1007/978-3-031-41138-0\_20},
  timestamp    = {Thu, 31 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BrimosKKT23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ChenGBW23,
  author       = {Tzuhao Chen and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  G. Brian Burke and
                  Derek Werthmuller},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Enabling Effective Emergency Message Writing through Technology: {A}
                  Participatory Design Approach (short paper)},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper22.pdf},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ChenGBW23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CostaAB23,
  author       = {Jo{\~{a}}o Pedro Costa and
                  R{\'{e}}gis Albuquerque and
                  Fl{\'{a}}via Cristina Bernardini},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Assessing Forgetfulness in Data Stream Learning - The Case of Hoeffding
                  AnyTime Tree Algorithm},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {144--159},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_10},
  doi          = {10.1007/978-3-031-41138-0\_10},
  timestamp    = {Thu, 14 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CostaAB23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CrusoeC23,
  author       = {Jonathan Crusoe and
                  Antoine Clarinval},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Classification of Open Government Data Solutions' Help: {A} Novel
                  Taxonomy and Cluster Analysis},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {230--245},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_15},
  doi          = {10.1007/978-3-031-41138-0\_15},
  timestamp    = {Thu, 31 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CrusoeC23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DanneelsI23,
  author       = {Lieselot Danneels and
                  Sarah Van Impe},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Measuring digital transformation at the local level: assessing the
                  current state of Flemish municipalities},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper23.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/DanneelsI23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DistorDN23,
  author       = {Charmaine Distor and
                  Soumaya I. Ben Dhaou and
                  Morten Meyerhoff Nielsen},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Metaverse vs. metacurse: The role of governments and public sector
                  use cases (short paper)},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper8.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/DistorDN23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/EdelmannLT23,
  author       = {Noella Edelmann and
                  Georgia Livieri and
                  Efthimios Tambouris},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Ethics challenges in public service co-creation},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper1.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/EdelmannLT23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Fioravanti23,
  author       = {Chiara Fioravanti},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Designing visual diagrams to explain how to access public online services
                  to vulnerable audiences: insights from a field experience in Italy
                  (short paper)},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper20.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Fioravanti23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FolstadLB23,
  author       = {Asbj{\o}rn F{\o}lstad and
                  Anna Gr{\o}ndahl Larsen and
                  Nina Bjerkreim{-}Hanssen},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {The Human Likeness of Government Chatbots - An Empirical Study from
                  Norwegian Municipalities},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {111--127},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_8},
  doi          = {10.1007/978-3-031-41138-0\_8},
  timestamp    = {Thu, 31 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FolstadLB23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Francey23,
  author       = {Aliz{\'{e}}e Francey},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Drivers of Dissatisfaction with an Open Government Data Portal: {A}
                  Critical Incident Technique Approach},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {279--294},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_18},
  doi          = {10.1007/978-3-031-41138-0\_18},
  timestamp    = {Thu, 31 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Francey23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GharaieJ23,
  author       = {Amirhossein Gharaie and
                  Bj{\"{o}}rn Johansson},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {A Framework for Exploring and Explaining the Ecosystem of Energy Efficiency
                  and Flexibility},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper10.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/GharaieJ23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GiarelisKKS23,
  author       = {Nikolaos Giarelis and
                  Nikos I. Karacapilidis and
                  Georgios Kournetas and
                  Ilias Siachos},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Investigating Trust in the incorporation of {NLP} applications in
                  Digital Democracy Platforms},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper11.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/GiarelisKKS23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HeintzCBD23,
  author       = {Fredrik Heintz and
                  Csaba Cs{\'{a}}ki and
                  Fl{\'{a}}via Bernardini and
                  Roel Dobbe},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Trustworthy {AI} Governance (panel)},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper25.pdf},
  timestamp    = {Thu, 31 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HeintzCBD23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Iacobaeus23,
  author       = {Helena Iacobaeus},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {The Digital Cage Dilemma - How Street-Level Bureaucrats at Public
                  Libraries are a Key for Digital Inclusion},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {64--79},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_5},
  doi          = {10.1007/978-3-031-41138-0\_5},
  timestamp    = {Thu, 31 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Iacobaeus23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JohannessenB23,
  author       = {Marius Rohde Johannessen and
                  Lasse Berntzen},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Smart City - smart data? Towards a holistic system of insight for
                  data analytics in smart cities (short paper)},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper21.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/JohannessenB23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JorgensenLMTTA23,
  author       = {Susanna Hammelev J{\"{o}}rgensen and
                  Tomas Lindroth and
                  Johan Magnusson and
                  Malin Tinjan and
                  Jacob Torell and
                  Robert {\AA}hl{\'{e}}n},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {The Vicious Cycle of Magical Thinking: - How {IT} Governance Counteracts
                  Digital Transformation},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {381--396},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_24},
  doi          = {10.1007/978-3-031-41138-0\_24},
  timestamp    = {Thu, 14 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/JorgensenLMTTA23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JuLF23,
  author       = {Jingrui Ju and
                  Luning Liu and
                  Yuqiang Feng},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Governance Mechanism of Public-Private Partnerships for Promoting
                  Smart City Performance: {A} Multi-case Study in China},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {345--361},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_22},
  doi          = {10.1007/978-3-031-41138-0\_22},
  timestamp    = {Tue, 07 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/JuLF23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KaramanouMT23,
  author       = {Areti Karamanou and
                  Evdokia Mangou and
                  Konstantinos A. Tarabanis},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {An Ecosystem for Deploying Artificial Intelligence in Public Administration},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {192--207},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_13},
  doi          = {10.1007/978-3-031-41138-0\_13},
  timestamp    = {Thu, 14 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KaramanouMT23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Kong0B23,
  author       = {Ini Kong and
                  Marijn Janssen and
                  Nitesh Bharosa},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Analyzing Dependencies among Challenges for Quantum-safe Transition},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper5.pdf},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Kong0B23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KuhnB23,
  author       = {Peter Kuhn and
                  Dian Balta},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Sustainability in Food: AI-based interactions, based on data fusion
                  for consumer protection by the government (poster)},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper31.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KuhnB23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KuhnMBGM23,
  author       = {Peter Kuhn and
                  Giulia Maragno and
                  Dian Balta and
                  Luca Gastaldi and
                  Florian Matthes},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Government as a Platform in Practice: Commonalities and Differences
                  Across Three European Countries},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {34--47},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_3},
  doi          = {10.1007/978-3-031-41138-0\_3},
  timestamp    = {Thu, 31 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KuhnMBGM23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LindgrenS23,
  author       = {Ida Lindgren and
                  Hendrik Scholta},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Untangling the Relationship Between Public Service Automation and
                  No-Stop Government},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {83--94},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_6},
  doi          = {10.1007/978-3-031-41138-0\_6},
  timestamp    = {Thu, 31 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LindgrenS23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LoukisSRMAA23,
  author       = {Euripides N. Loukis and
                  Stuti Saxena and
                  Nina Rizun and
                  Maria Ioanna Maratsi and
                  Mohsan Ali and
                  Charalampos Alexopoulos},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {ChatGPT Application vis-a-vis Open Government Data {(OGD):} Capabilities,
                  Public Values, Issues and a Research Agenda},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {95--110},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_7},
  doi          = {10.1007/978-3-031-41138-0\_7},
  timestamp    = {Thu, 31 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LoukisSRMAA23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LuckeF23,
  author       = {J{\"{o}}rn von Lucke and
                  Fotios Fitsilis},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Using Artificial Intelligence in Parliament - The Hellenic Case},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {174--191},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_12},
  doi          = {10.1007/978-3-031-41138-0\_12},
  timestamp    = {Thu, 14 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LuckeF23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MagnussonGIN23,
  author       = {Johan Magnusson and
                  Andrea Gajic and
                  Leman Isik and
                  Christina Nilsson},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Exploring Digital Innovation Paths in Healthcare: The Case of a Large
                  Swedish Healthcare Organization},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {446--461},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_28},
  doi          = {10.1007/978-3-031-41138-0\_28},
  timestamp    = {Thu, 14 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MagnussonGIN23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MagnussonPTP23,
  author       = {Johan Magnusson and
                  Per Persson and
                  Jacob Torell and
                  Ingo Paas},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Buridan's Ass: Encapsulation as a Possible Solution to the Prioritization
                  Dilemma of Digital Transformation},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper18.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MagnussonPTP23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MaratsiCA23,
  author       = {Maria Ioanna Maratsi and
                  Yannis Charalabidis and
                  Charalampos Alexopoulos},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {A Categorization of Cross-Domain Semantic Interoperability Challenges
                  for Open (Government) Data (short paper)},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper16.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MaratsiCA23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MuredduMM23,
  author       = {Francesco Mureddu and
                  Felipe Taylor Murta and
                  Gianluca Carlo Misuraca},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {GovTech Platform - Foresight study and policy recommendations (poster)},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper30.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MuredduMM23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MuredduP23,
  author       = {Francesco Mureddu and
                  Alessandro Paciaroni},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {{TEMA} - Trusted Extremely Precise Mapping and Prediction for Emergency
                  Management (poster)},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper29.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MuredduP23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/NaousSM23,
  author       = {Dana Naous and
                  Stefan Stepanovic and
                  Tobias Mettler},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {The New Normal in the Post-pandemic Workplace? {A} Meta-Analysis on
                  the Use Cases and Implementation Challenges of Internet-of-Things
                  Technology in Office Settings},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper7.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/NaousSM23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/NikiforovaBDT23,
  author       = {Anastasija Nikiforova and
                  Nitesh Bharosa and
                  Dirk Draheim and
                  Kuldar Taveter},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {PPPS'2023 - Proactive and Personalised Public Services: Searching
                  for Meaningful Human Control in Algorithmic Government (workshop)},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper27.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/NikiforovaBDT23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/NikiforovaRCAM23,
  author       = {Anastasija Nikiforova and
                  Nina Rizun and
                  Magdalena Ciesielska and
                  Charalampos Alexopoulos and
                  Andrea Miletic},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Towards High-Value Datasets Determination for Data-Driven Development:
                  {A} Systematic Literature Review},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {211--229},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_14},
  doi          = {10.1007/978-3-031-41138-0\_14},
  timestamp    = {Thu, 31 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/NikiforovaRCAM23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Oleksiyuk23,
  author       = {Tetyana Oleksiyuk},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Troms{\o} Convention provisions as the legal guarantees for accessing
                  official digital information (short paper)},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper3.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Oleksiyuk23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PartanenRHM23,
  author       = {Emma Partanen and
                  Pasi Raatikainen and
                  Pasi Hellsten and
                  Jussi Myll{\"{a}}rniemi},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {The Maturity of Knowledge-Based Management in Finnish Central-Government
                  Organizations: The Need for Managing the Knowledge-Based Management},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {397--413},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_25},
  doi          = {10.1007/978-3-031-41138-0\_25},
  timestamp    = {Thu, 14 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PartanenRHM23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PaukenHW23,
  author       = {Cedric Pauken and
                  Matthias Hartmann and
                  Maria A. Wimmer},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Open Government Data Strategies in South Korea and Japan: {A} Comparative
                  Case Analysis},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper15.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PaukenHW23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PereiraKTDLP23,
  author       = {Gabriela Viale Pereira and
                  Lukas Daniel Klausner and
                  Lucy Temple and
                  Thomas Delissen and
                  Thomas J. Lampoltshammer and
                  Torsten Priebe},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {"This (Smart) Town Ain't Big Enough": Smart Small Towns and Digital
                  Twins for Sustainable Urban and Regional Development (short paper)},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper4.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PereiraKTDLP23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PerkoniggKG23,
  author       = {Michelle Perkonigg and
                  Foaad Khosmood and
                  Christian G{\"{u}}tl},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Automatic Bill Recommendation for Statehouse Journalists},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {128--143},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_9},
  doi          = {10.1007/978-3-031-41138-0\_9},
  timestamp    = {Thu, 14 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PerkoniggKG23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PersegonaSCFFBP23,
  author       = {Marcelo Persegona and
                  Bet{\^{a}}nia Santos and
                  Matheus M. Cruz and
                  Neyson Pinheiro Freire and
                  Bruno Galv{\~{a}}o Ferola and
                  Fl{\'{a}}via Bernardini and
                  J{\'{u}}lia Marcolino Persegona},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Digital Services Promoting Compliance, Integrity and Anti-Corruption
                  the Case of Brazilian Cofen and Regional Nursing Councils System's
                  Integrity Program (poster)},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper28.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PersegonaSCFFBP23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RizkTSH23,
  author       = {Aya Rizk and
                  Daniel Toll and
                  Leif Sundberg and
                  Marcus Heidlund},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {The Evolution of Government Strategies from {IT} to Digitalization:
                  {A} Comparative Study of Two Time Periods in Swedish Local Governments},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {431--445},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_27},
  doi          = {10.1007/978-3-031-41138-0\_27},
  timestamp    = {Thu, 31 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RizkTSH23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RochaCS23,
  author       = {Cinara Maria Carneiro Rocha and
                  Jo{\~{a}}o {\'{A}}lvaro Carvalho and
                  Antonio Henrique Graciano Suxberger},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {16 Years of E-Justice in Brazil: {A} literature review},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper24.pdf},
  timestamp    = {Fri, 11 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RochaCS23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RosselloCS23,
  author       = {Nicol{\'{a}}s Bono Rossello and
                  Annick Castiaux and
                  Anthony Simonofski},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Modelling e-participation implementation: {A} network-based approach
                  for online and offline participation},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper6.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RosselloCS23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RuasDJ23,
  author       = {In{\^{e}}s Campos Ruas and
                  Soumaya I. Ben Dhaou and
                  Zoran Jordanoski},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Blockchain and the {GDPR} - the shift needed to move forward (short
                  paper)},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper14.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RuasDJ23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RukanovaUTARL23,
  author       = {Boriana Rukanova and
                  Jolien Ubacht and
                  Yao Hua Tan and
                  Wirawan Agahari and
                  Elmer Rietveld and
                  Jelmer Lennartz},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {The Anatomy of Circular Economy Monitoring through the Lens of Border
                  Crossing and Levels of Control (poster)},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper32.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RukanovaUTARL23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RydenHV23,
  author       = {Hanne H{\"{o}}glund Ryd{\'{e}}n and
                  Sara Hofmann and
                  Guri Verne},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {The Self-serving Citizen as a Co-producer in the Digital Public Service
                  Delivery},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {48--63},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_4},
  doi          = {10.1007/978-3-031-41138-0\_4},
  timestamp    = {Thu, 14 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RydenHV23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Santos23,
  author       = {Larissa Galdino de Magalh{\~{a}}es Santos},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Dynamic Capabilities and Digital Transformation in Public Sector:
                  Evidence from Brazilian Case Study},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {365--380},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_23},
  doi          = {10.1007/978-3-031-41138-0\_23},
  timestamp    = {Thu, 31 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Santos23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SchmitzSPW23,
  author       = {Andreas Schmitz and
                  Maria Siapera and
                  Andriana Prentza and
                  Maria A. Wimmer},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Harmonization in eProcurement: Design of a Holistic Solution Model
                  for Pre-award Procedures},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {18--33},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_2},
  doi          = {10.1007/978-3-031-41138-0\_2},
  timestamp    = {Thu, 31 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SchmitzSPW23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SerdultHKSW23,
  author       = {Uwe Serd{\"{u}}lt and
                  Gabriel Hofmann and
                  M{\'{a}}t{\'{e}} Kov{\'{a}}cs and
                  Konatsu Sugimoto and
                  Yuuka Watanabe},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {E-Participation Maturity Model Development based on the Cases of Germany,
                  Japan and Switzerland},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper19.pdf},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SerdultHKSW23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SvahnLMB23,
  author       = {Mattias Svahn and
                  Aron Larsson and
                  Elo{\'{e}}sa Macedo and
                  Jorge Bandeira},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Construct Hunting in GovTech Research: An Exploratory Data Analysis},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {3--17},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_1},
  doi          = {10.1007/978-3-031-41138-0\_1},
  timestamp    = {Thu, 14 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SvahnLMB23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TambourisKEKCCT23,
  author       = {Efthimios Tambouris and
                  Mariza Konidi and
                  Noella Edelmann and
                  Evangelos Kalampokis and
                  Joep Crompvoets and
                  Anita Cioffi and
                  Konstantinos A. Tarabanis},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Integrated Public Service Co-Creation and Provision: Guidelines and
                  Lessons Learnt (workshop)},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper26.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/TambourisKEKCCT23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ThweP23,
  author       = {May Myat Thwe and
                  Kyung Ryul Park},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {A Systematic Literature Review on the Adoption of Edge Computing for
                  Sustainable Development},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {329--344},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_21},
  doi          = {10.1007/978-3-031-41138-0\_21},
  timestamp    = {Thu, 14 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ThweP23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TinjanAJM23,
  author       = {Malin Tinjan and
                  Robert {\AA}hl{\'{e}}n and
                  Susanna Hammelev J{\"{o}}rgensen and
                  Johan Magnusson},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Affording and Constraining Digital Transformation: - The Enactment
                  of Structural Change in Three Swedish Government Agencies},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {414--430},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_26},
  doi          = {10.1007/978-3-031-41138-0\_26},
  timestamp    = {Thu, 14 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/TinjanAJM23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TollBL23,
  author       = {Daniel Toll and
                  Maria Booth and
                  Ida Lindgren},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Robot Colleagues in Swedish Municipalities: How {RPA} Affects the
                  Work Situation of Employees},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {160--173},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_11},
  doi          = {10.1007/978-3-031-41138-0\_11},
  timestamp    = {Thu, 31 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/TollBL23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/UbachtSRLRT23,
  author       = {Jolien Ubacht and
                  Jonathan Schmid and
                  Elmer Rietveld and
                  Jelmer Lennartz and
                  Boriana Rukanova and
                  Yao{-}Hua Tan},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Data Sharing Arrangements for Monitoring in the {EU} Circular Economy:
                  The Case of {CBAM} and Steel Import for the {EU} Automotive Sector},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper17.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/UbachtSRLRT23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/WentzelKJSPS23,
  author       = {Bianca Wentzel and
                  Fabian Kirstein and
                  Torben Jastrow and
                  Raphael Sturm and
                  Michael Peters and
                  Sonja Schimmler},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {An Extensive Methodology and Framework for Quality Assessment of {DCAT-AP}
                  Datasets},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {262--278},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_17},
  doi          = {10.1007/978-3-031-41138-0\_17},
  timestamp    = {Thu, 14 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/WentzelKJSPS23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Westover-Munoz23,
  author       = {Angie Westover{-}Mu{\~{n}}oz},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Designing an Integrated Data Exchange {(IDE)} system in context: {A}
                  case study of Santiago, Chile},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper12.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Westover-Munoz23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ZhaiG23,
  author       = {Yue Zhai and
                  Ping Gao},
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {A Socio-Technical Analysis of E-Government- the Case of Shenzhen in
                  China},
  booktitle    = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449/paper9.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ZhaiG23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ZhilinJ23,
  author       = {Sergei Zhilin and
                  Marijn Janssen},
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Design Principles for Developing Open Source Urbanism},
  booktitle    = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  pages        = {297--312},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0\_19},
  doi          = {10.1007/978-3-031-41138-0\_19},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ZhilinJ23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2022w,
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3399},
  urn          = {urn:nbn:de:0074-3399-7},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2022w.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2023,
  editor       = {Ida Lindgren and
                  Csaba Cs{\'{a}}ki and
                  Evangelos Kalampokis and
                  Marijn Janssen and
                  Gabriela Viale Pereira and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Electronic Government - 22nd {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2023, Budapest, Hungary, September 5-7, 2023, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {14130},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-41138-0},
  doi          = {10.1007/978-3-031-41138-0},
  isbn         = {978-3-031-41137-3},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2023.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2023w,
  editor       = {Jolien Ubacht and
                  Csaba Cs{\'{a}}ki and
                  Lieselot Danneels and
                  Noella Edelmann and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lingren and
                  Anna{-}Sophie Novak and
                  Panos Panagiotopoulos and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Iryna Susha and
                  Gerhard Schwabe and
                  Shefali Virkar and
                  Efthimios Tambouris and
                  Anneke Zuiderwijk},
  title        = {Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2023 co-located with the International
                  Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University
                  of Budapest, September 4-7, 2023},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3449},
  publisher    = {CEUR-WS.org},
  year         = {2023},
  url          = {https://ceur-ws.org/Vol-3449},
  urn          = {urn:nbn:de:0074-3449-8},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2023w.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AdabaNF22,
  author       = {Godfried B. Adaba and
                  Leah Nwainyekule and
                  Francis B. Frimpong},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {e-Government development: Benchmarking Ghana and Tanzania},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper18.pdf},
  timestamp    = {Fri, 08 Sep 2023 14:38:17 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AdabaNF22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AfzalP22,
  author       = {Muhammad Afzal and
                  Panagiotis Panagiotopoulos},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Coping with the Opportunities and Challenges of Smart Policing: {A}
                  Research Model},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {469--478},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_30},
  doi          = {10.1007/978-3-031-15086-9\_30},
  timestamp    = {Fri, 08 Sep 2023 14:38:17 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AfzalP22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AhlinC22,
  author       = {Karin Ahlin and
                  Jonathan Crusoe},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Why Should You Believe in Open Data? - {A} Document Study Examining
                  Persuasion Rhetoric of {OGD} Benefits},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {274--287},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_18},
  doi          = {10.1007/978-3-031-15086-9\_18},
  timestamp    = {Sat, 10 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AhlinC22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AlbinaliLP22,
  author       = {Ali Albinali and
                  Russell Lock and
                  Iain Phillips},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {A SoA for Open Government Data: {A} Case Study of {COVID} Impacts
                  on SMEs},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper8.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AlbinaliLP22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Azambuja22,
  author       = {Luiza Schuch de Azambuja},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {Identifying factors that influence the transition towards a smarter
                  sustainable city: Preliminary findings of the case study of Porto
                  Alegre, Brazil (poster)},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper28.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Azambuja22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BolivarP22,
  author       = {Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Manuel Prados Prados},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Open Technologies for Public Tendering. Blockchain Technology Impact
                  on Transparency and Efficiency of Public Procurement Processes},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {196--211},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_13},
  doi          = {10.1007/978-3-031-15086-9\_13},
  timestamp    = {Thu, 22 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BolivarP22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BuyannemekhGG22,
  author       = {Battulga Buyannemekh and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Mila Gasc{\'{o}}{-}Hern{\'{a}}ndez},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {Determinants of Collaboration in the Development of Smart Cities:
                  The Perspective of Public Libraries (short paper)},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper13.pdf},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BuyannemekhGG22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ChokkiAFVC22,
  author       = {Abiola Paterne Chokki and
                  Rabeb Abida and
                  Beno{\^{\i}}t Fr{\'{e}}nay and
                  Beno{\^{\i}}t Vanderose and
                  Anthony Cleve},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {{ODSAG:} Enhancing Open Data Discoverability and Understanding through
                  Semantic Annotation (short paper)},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper11.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ChokkiAFVC22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ChokkiSCFV22,
  author       = {Abiola Paterne Chokki and
                  Anthony Simonofski and
                  Antoine Clarinval and
                  Beno{\^{\i}}t Fr{\'{e}}nay and
                  Beno{\^{\i}}t Vanderose},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Fostering Interaction Between Open Government Data Stakeholders: An
                  Exchange Platform for Citizens, Developers and Publishers},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {228--243},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_15},
  doi          = {10.1007/978-3-031-15086-9\_15},
  timestamp    = {Thu, 22 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ChokkiSCFV22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CorradiniL0PP22,
  author       = {Flavio Corradini and
                  Caterina Luciani and
                  Andrea Morichetta and
                  Marco Piangerelli and
                  Andrea Polini},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {Label-independent feature engineering-based clustering in Public Administration
                  Event Logs (short paper)},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper22.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CorradiniL0PP22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CorreaIGPSF22,
  author       = {Wivian A. dos R. Correa and
                  Gabriela Yukari Iwama and
                  Mar{\'{\i}}lia Miranda Forte Gomes and
                  Glauco Vitor Pedrosa and
                  Wander C. M. Pereira da Silva and
                  Rejane M. da C. Figueiredo},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Evaluating the Impact of Trust in Government on Satisfaction with
                  Public Services},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {3--14},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_1},
  doi          = {10.1007/978-3-031-15086-9\_1},
  timestamp    = {Fri, 02 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CorreaIGPSF22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Crusoe22,
  author       = {Jonathan Crusoe},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {How May an {OGD} Solution Help You? - An Information Behaviour Perspective},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {181--195},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_12},
  doi          = {10.1007/978-3-031-15086-9\_12},
  timestamp    = {Sat, 10 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Crusoe22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CruzSPFBB22,
  author       = {Matheus M. Cruz and
                  Bet{\^{a}}nia Santos and
                  Marcelo Persegona and
                  Neyson Freire and
                  Fl{\'{a}}via Bernardini and
                  Raissa Barcellos},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {Nursing Observatory: a platform the fight against Covid-19 (poster)},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper29.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CruzSPFBB22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CsakiHGV22,
  author       = {Csaba Cs{\'{a}}ki and
                  P{\'{e}}ter Homoki and
                  Gy{\"{o}}rgy G{\"{o}}r{\"{o}}g and
                  P{\'{a}}l Vad{\'{a}}sz},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {{NLP} in the Legal Profession: How about Small Languages (short paper)},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper19.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CsakiHGV22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DammeMVCBB22,
  author       = {Sander Van Damme and
                  Peter Mechant and
                  Eveline Vlassenroot and
                  Mathias Van Compernolle and
                  Raf Buyle and
                  Dorien Bauwens},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Towards a Research Agenda for Personal Data Spaces: Synthesis of a
                  Community Driven Process},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {563--577},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_36},
  doi          = {10.1007/978-3-031-15086-9\_36},
  timestamp    = {Mon, 24 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/DammeMVCBB22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/EdelmannTTK22,
  author       = {Noella Edelmann and
                  Lucy Temple and
                  Efthimios Tambouris and
                  Evangelos Kalampokis},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {The Implementation of Co-creation Principles and Sustainable Outcomes
                  (poster)},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper25.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/EdelmannTTK22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/EiblTSDAS22,
  author       = {Gregor Eibl and
                  Lucy Temple and
                  Rachelle Sellung and
                  Stefan Dedovic and
                  Art Alishani and
                  Carsten Schmidt},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Towards a Transdisciplinary Evaluation Framework for Mobile Cross-Border
                  Government Services},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {543--562},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_35},
  doi          = {10.1007/978-3-031-15086-9\_35},
  timestamp    = {Wed, 26 Jun 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/EiblTSDAS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/EngvallF22,
  author       = {Tove Sofia Engvall and
                  Leif Skiftenes Flak},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {Affordances of e-reporting on a supranational level: the case of Reportnet},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper10.pdf},
  timestamp    = {Thu, 28 Dec 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/EngvallF22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/EuripidesK22,
  author       = {Loukis Euripides and
                  Niki Kyriakou},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Leveraging Government Data Using Unsupervised and Supervised Machine
                  Learning for Firms' Investment Policy-Making in Economic Crises},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {432--448},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_28},
  doi          = {10.1007/978-3-031-15086-9\_28},
  timestamp    = {Fri, 02 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/EuripidesK22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FrostB22,
  author       = {Diana Frost and
                  Sally Bashford{-}Squires},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {Value co-creation in the delivery of public services: formulating
                  a strategy for low- and middle- income countries (short paper)},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper21.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FrostB22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GotzW22,
  author       = {Flemming G{\"{o}}tz and
                  Maria A. Wimmer},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Challenges and Potentials of the Use of Convertibles in Emergency
                  Management},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {106--122},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_8},
  doi          = {10.1007/978-3-031-15086-9\_8},
  timestamp    = {Sat, 10 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/GotzW22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GouscosMT22,
  author       = {Dimitris Gouscos and
                  Alexandros Melidis and
                  Efthimios Tambouris},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {ECCOdata: {A} proposal of an Empirical Co-created Canvas for Opening
                  up Data of Public Interest (short paper)},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper20.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/GouscosMT22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HasselbladZ22,
  author       = {Annika Hasselblad and
                  Sheila Zimic},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {Measuring for Whom? Investigating the Swedish Case of Open Comparisons
                  (short paper)},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper7.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HasselbladZ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JamiesonWP22,
  author       = {David Jamieson and
                  Rob Wilson and
                  Victoria Pagan},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Letting Your Data Imagination Run Away with You. Promises and Perspectives
                  of a Public Sector Data Analytics Implementation},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {419--431},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_27},
  doi          = {10.1007/978-3-031-15086-9\_27},
  timestamp    = {Sat, 10 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/JamiesonWP22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Juell-SkielseGH22,
  author       = {Gustaf Juell{-}Skielse and
                  Evrim Oya G{\"{u}}ner and
                  Shengnan Han},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Adoption of Robotic Process Automation in the Public Sector: {A} Survey
                  Study in Sweden},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {336--352},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_22},
  doi          = {10.1007/978-3-031-15086-9\_22},
  timestamp    = {Sat, 10 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Juell-SkielseGH22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KalampokisKTT22,
  author       = {Evangelos Kalampokis and
                  Nikos I. Karacapilidis and
                  Dimitris Tsakalidis and
                  Konstantinos A. Tarabanis},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Artificial Intelligence and Blockchain Technologies in the Public
                  Sector: {A} Research Projects Perspective},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {323--335},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_21},
  doi          = {10.1007/978-3-031-15086-9\_21},
  timestamp    = {Sat, 10 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KalampokisKTT22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KarlssonJS22,
  author       = {Martin Karlsson and
                  Marius Rohde Johannessen and
                  Mette S{\o}nderskov},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {A survey of young people's sentiment towards local democratic innovations
                  (short paper)},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper6.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KarlssonJS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KrausslBPRT22,
  author       = {Zs{\'{o}}fia Kr{\"{a}}ussl and
                  Ziv Baida and
                  Suzanne Post and
                  Boriana Rukanova and
                  Yao{-}Hua Tan},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {Digital Infrastructures for Monitoring Circular Economy Investments
                  by Financial Institutions and Government: {A} Research Agenda},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper4.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KrausslBPRT22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KuhnBM22,
  author       = {Peter Kuhn and
                  Dian Balta and
                  Florian Matthes},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {Closing the GaaP: Lessons Learned from a Web-based Analysis Tool for
                  Practitioners},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper9.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KuhnBM22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LatzVW22,
  author       = {Christopher Latz and
                  Veronika Vasileva and
                  Maria A. Wimmer},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Supporting Smart Mobility in Smart Cities Through Autonomous Driving
                  Buses: {A} Comparative Analysis},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {479--496},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_31},
  doi          = {10.1007/978-3-031-15086-9\_31},
  timestamp    = {Sat, 10 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LatzVW22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LiberaMBMV22,
  author       = {Caio Libera and
                  Leandro Miranda and
                  Fl{\'{a}}via Bernardini and
                  Saulo Martiello Mastelini and
                  Jos{\'{e}} Viterbo},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {'Right to Be Forgotten': Analyzing the Impact of Forgetting Data Using
                  {K-NN} Algorithm in Data Stream Learning},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {530--542},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_34},
  doi          = {10.1007/978-3-031-15086-9\_34},
  timestamp    = {Thu, 22 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LiberaMBMV22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LimaBNVP22,
  author       = {Tiago Lima and
                  Kellyton Brito and
                  Andr{\'{e}} C. A. Nascimento and
                  George Valen{\c{c}}a and
                  F{\'{a}}bio Pedrosa},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {Using Natural Language Processing to Improve Transparency by Enhancing
                  the Understanding of Legal Decisions},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper16.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LimaBNVP22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LindgrenJST22,
  author       = {Ida Lindgren and
                  Bj{\"{o}}rn Johansson and
                  Fredrik S{\"{o}}derstr{\"{o}}m and
                  Daniel Toll},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Why is it Difficult to Implement Robotic Process Automation? - Empirical
                  Cases from Swedish Municipalities},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {353--368},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_23},
  doi          = {10.1007/978-3-031-15086-9\_23},
  timestamp    = {Thu, 22 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LindgrenJST22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LuckeFE22,
  author       = {J{\"{o}}rn von Lucke and
                  Fotios Fitsilis and
                  Jan Etscheid},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {Using Artificial Intelligence for Legislation - Thinking About and
                  Selecting Realistic Topics},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper3.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LuckeFE22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LundellGKL22,
  author       = {Bj{\"{o}}rn Lundell and
                  Jonas Gamalielsson and
                  Andrew Katz and
                  Mathias Lindroth},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Use of Commercial SaaS Solutions in Swedish Public Sector Organisations
                  under Unknown Contract Terms},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {73--92},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_6},
  doi          = {10.1007/978-3-031-15086-9\_6},
  timestamp    = {Mon, 24 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LundellGKL22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MaierhoferS22,
  author       = {Sophie Maierhofer and
                  Simon Schimpe},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Design Principles for {EU} Cross-Border Services},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {93--105},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_7},
  doi          = {10.1007/978-3-031-15086-9\_7},
  timestamp    = {Fri, 02 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MaierhoferS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MakporC22,
  author       = {Mercy Makpor and
                  Joana Carvalho},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {Gender Mainstreaming in Digital Government Research (short paper)},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper23.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MakporC22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MamrotNRKK22,
  author       = {Szymon Mamrot and
                  Filip Nowak and
                  Katarzyna Rzyszczak and
                  Lukasz Kaczmarek and
                  Jacek Krzywy},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Applying Central Data Catalogues to Implement and Maintain Digital
                  Public Services. {A} Case Study on Catalogues of Public Administration
                  in Poland},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {31--46},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_3},
  doi          = {10.1007/978-3-031-15086-9\_3},
  timestamp    = {Sat, 10 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MamrotNRKK22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MatveievaNG22,
  author       = {Olga Matveieva and
                  Vasil Navumau and
                  Mariana S. Gustafsson},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Adoption of Public e-services versus Civic Tech Services: On the Issue
                  of Trust and Citizen Participation in Ukraine and Belarus},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {15--30},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_2},
  doi          = {10.1007/978-3-031-15086-9\_2},
  timestamp    = {Sat, 10 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MatveievaNG22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MengisteAJKKK22,
  author       = {Shegaw Anagaw Mengiste and
                  Konstantinos Antypas and
                  Marius Rohde Johannessen and
                  J{\"{o}}rn Klein and
                  Gholamhossein Kazemi and
                  Jens Kassb{\o}ll},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {Research Landscape and Research Priorities in eHealth in four African
                  Countries - {A} survey},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper12.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MengisteAJKKK22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MullerRD22,
  author       = {Arthur M{\"{u}}ller and
                  Jasmin Riedl and
                  Wiebke Drews},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Real-Time Stance Detection and Issue Analysis of the 2021 German Federal
                  Election Campaign on Twitter},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {125--146},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_9},
  doi          = {10.1007/978-3-031-15086-9\_9},
  timestamp    = {Sat, 10 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MullerRD22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MunozAB22,
  author       = {Cristina Alcaide{-}Mu{\~{n}}oz and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {Strategic Alignment of Open Government Initiatives for achieving SDGs
                  in Andalusia},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper14.pdf},
  timestamp    = {Fri, 25 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MunozAB22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MuratajS22,
  author       = {Irisa Murataj and
                  Maximilian Schulte},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {No-Stop Government: Expected Benefits and Concerns of German Young
                  Adults},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {47--59},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_4},
  doi          = {10.1007/978-3-031-15086-9\_4},
  timestamp    = {Sat, 10 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MuratajS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MuredduB22,
  author       = {Francesco Mureddu and
                  Roberto Di Bernardo},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {{SPOTTED} - Satellite Open Data for Smart City Services Development
                  (extended abstract)},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper30.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MuredduB22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Nikiforova22,
  author       = {Anastasija Nikiforova},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {Gen {Z} open data hackathon - civic innovation with digital natives:
                  to hack or not to hack? (poster)},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper27.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Nikiforova22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/NouwsJD22,
  author       = {Sem Nouws and
                  Marijn Janssen and
                  Roel Dobbe},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Dismantling Digital Cages: Examining Design Practices for Public Algorithmic
                  Systems},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {307--322},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_20},
  doi          = {10.1007/978-3-031-15086-9\_20},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/NouwsJD22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PaivaVB22,
  author       = {Magaywer Moreira de Paiva and
                  Jos{\'{e}} Viterbo and
                  Fl{\'{a}}via Bernardini},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Assessing the Suitability of Social Media Data for Identifying Crisis
                  Events in Smart Cities: An Exploratory Study on Flood Situations},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {147--162},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_10},
  doi          = {10.1007/978-3-031-15086-9\_10},
  timestamp    = {Thu, 22 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PaivaVB22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PetersSV22,
  author       = {Rob Peters and
                  Koen Smit and
                  Johan Versendaal},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {Validation Challenges for Legal Digital Twins in Dutch Climate Governance
                  (short paper)},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper2.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PetersSV22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PietersonME22,
  author       = {Willem Pieterson and
                  Christian {\O}stergaard Madsen and
                  Wolfgang Ebbers},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Omni-Channel Overtures Defining the Concept and Its Applicability
                  in Public Sector Channel Management},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {60--72},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_5},
  doi          = {10.1007/978-3-031-15086-9\_5},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PietersonME22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PintoBBV22,
  author       = {Higor dos Santos Pinto and
                  Raissa Barcellos and
                  Fl{\'{a}}via Bernardini and
                  Jos{\'{e}} Viterbo},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {A Methodology for Aligning Categories from Open Government Data Portals
                  to a Comprehensive Set of Categories},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {258--273},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_17},
  doi          = {10.1007/978-3-031-15086-9\_17},
  timestamp    = {Fri, 02 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PintoBBV22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PiswangerS22,
  author       = {Carl{-}Markus Piswanger and
                  Olga Suchow},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {The European Research Project {DE3A} and the Austrian Pilot (short
                  paper)},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper24.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PiswangerS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RanerupS22,
  author       = {Agneta Ranerup and
                  Lupita Svensson},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Discretion, Automated Decision-Making and Public Values: Background
                  and Test of an Approach for Unpacking Human and Technological Agency},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {291--306},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_19},
  doi          = {10.1007/978-3-031-15086-9\_19},
  timestamp    = {Sat, 10 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RanerupS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ReyesM22,
  author       = {Mar{\'{\i}}a Elena L{\'{o}}pez Reyes and
                  Rikke Magnussen},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {The Use of Open Government Data to Create Social Value},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {244--257},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_16},
  doi          = {10.1007/978-3-031-15086-9\_16},
  timestamp    = {Thu, 22 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ReyesM22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RochaC22,
  author       = {Cinara Rocha and
                  Jo{\~{a}}o Carvalho},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {Artificial Intelligence in the Judiciary: Uses and Threats (short
                  paper)},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper17.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RochaC22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RombergE22,
  author       = {Julia Romberg and
                  Tobias Escher},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Automated Topic Categorisation of Citizens' Contributions: Reducing
                  Manual Labelling Efforts Through Active Learning},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {369--385},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_24},
  doi          = {10.1007/978-3-031-15086-9\_24},
  timestamp    = {Thu, 05 Jan 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/RombergE22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SampaioABV22,
  author       = {Igor Garcia Ballhausen Sampaio and
                  Eduardo de O. Andrade and
                  Fl{\'{a}}via Bernardini and
                  Jos{\'{e}} Viterbo},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Assessing the Quality of Covid-19 Open Data Portals},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {212--227},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_14},
  doi          = {10.1007/978-3-031-15086-9\_14},
  timestamp    = {Thu, 22 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SampaioABV22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SantuberRM22,
  author       = {Joaquin Santuber and
                  Reem Abou Refaie and
                  Christoph Meinel},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {Interrogating e-Justice: Lessons from Digitalizing Courts in Chile},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper5.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SantuberRM22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ScanoniFAB22,
  author       = {Arthur Scanoni and
                  Rog{\'{e}}rio L. C. Silva Filho and
                  Paulo J. L. Adeodato and
                  Kellyton Brito},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {Using data mining over open data for a longitudinal assessment of
                  municipal public education in Brazil},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper15.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ScanoniFAB22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SchoegjeVP22,
  author       = {Thomas Schoegje and
                  Arjen P. de Vries and
                  Toine Pieters},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Adapting a Faceted Search Task Model for the Development of a Domain-Specific
                  Council Information Search Engine},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {402--418},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_26},
  doi          = {10.1007/978-3-031-15086-9\_26},
  timestamp    = {Mon, 24 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SchoegjeVP22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Skaarup22,
  author       = {S{\o}ren Skaarup},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Taking Stock of the Situation - The Situational Context of Bureaucratic
                  Encounters},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {386--401},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_25},
  doi          = {10.1007/978-3-031-15086-9\_25},
  timestamp    = {Fri, 02 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Skaarup22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SteinfeldL22,
  author       = {Nili Steinfeld and
                  Azi Lev{-}On},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {User Engagement with MPs Posts: Examining the characteristics of popular
                  posts by parliamentarians},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper1.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SteinfeldL22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SushaSF22,
  author       = {Iryna Susha and
                  Jakob Schiele and
                  Koen Frenken},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Business-to-Government Data Sharing for Public Interests in the European
                  Union: Results of a Public Consultation},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {515--529},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_33},
  doi          = {10.1007/978-3-031-15086-9\_33},
  timestamp    = {Fri, 02 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SushaSF22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TavaresJF22,
  author       = {Ana Paula dos Santos Tavares and
                  Luiz Antonio Joia and
                  Marcelo Fornazin},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Health Fake News in the Covid-19 Pandemic in Brazil},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {163--177},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_11},
  doi          = {10.1007/978-3-031-15086-9\_11},
  timestamp    = {Sat, 10 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/TavaresJF22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TemplePA22,
  author       = {Lucy Temple and
                  Gabriela Viale Pereira and
                  Luiza Schuch de Azambuja},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Marius Rohde Johannessen and
                  Robert Krimmer and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Euripidis N. Loukis and
                  Ulf Melin and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Gerhard Schwabe and
                  Efthimios Tambouris and
                  Jolien Ubacht},
  title        = {Building Smart City Governance Competencies: The {CAP4CITY} training
                  modules (poster)},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid
                  Event, Link{\"{o}}ping University, Link{\"{o}}ping, Sweden,
                  September 6-8, 2022},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3399},
  publisher    = {CEUR-WS.org},
  year         = {2022},
  url          = {https://ceur-ws.org/Vol-3399/paper26.pdf},
  timestamp    = {Fri, 04 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/TemplePA22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/WaspiBSWH22,
  author       = {Flurina W{\"{a}}spi and
                  Alperen Bektas and
                  Amir Sahi and
                  Anja C. W{\"{u}}st and
                  Stephan Haller},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {On the Way to Smarter Cities: What Goals and Values Swiss Municipalities
                  Prioritize},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {451--468},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_29},
  doi          = {10.1007/978-3-031-15086-9\_29},
  timestamp    = {Sat, 10 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/WaspiBSWH22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/WeertsNBC22,
  author       = {Sophie Weerts and
                  Dana Naous and
                  Ma{\'{e}}va El Bouchikhi and
                  Christine Clavien},
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {{AI} Systems for Occupational Safety and Health: From Ethical Concerns
                  to Limited Legal Solutions},
  booktitle    = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  pages        = {499--514},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9\_32},
  doi          = {10.1007/978-3-031-15086-9\_32},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/WeertsNBC22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2022,
  editor       = {Marijn Janssen and
                  Csaba Cs{\'{a}}ki and
                  Ida Lindgren and
                  Euripides N. Loukis and
                  Ulf Melin and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Efthimios Tambouris},
  title        = {Electronic Government - 21st {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2022, Link{\"{o}}ping, Sweden, September 6-8, 2022, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13391},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-031-15086-9},
  doi          = {10.1007/978-3-031-15086-9},
  isbn         = {978-3-031-15085-2},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2022.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AlAwadhi21,
  author       = {Suha AlAwadhi},
  editor       = {Hans Jochen Scholl and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {Trust Factors Affecting the Adoption of E-Government for Civic Engagement},
  booktitle    = {Electronic Government - 20th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2021, Granada, Spain, September 7-9, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12850},
  pages        = {229--244},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-84789-0\_17},
  doi          = {10.1007/978-3-030-84789-0\_17},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AlAwadhi21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AraujoSC21,
  author       = {Wagner Araujo and
                  Delfina Soares and
                  Jo{\~{a}}o {\'{A}}lvaro Carvalho},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {International Rankings in {E-GOV} Strategy Formulation: Appraisal
                  of Their Use and Relevance},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {163--175},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper17.pdf},
  timestamp    = {Fri, 08 Sep 2023 14:38:16 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AraujoSC21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AraujoSCC21,
  author       = {Wagner Araujo and
                  Delfina Soares and
                  Jo{\~{a}}o {\'{A}}lvaro Carvalho and
                  Joana Carvalho},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {A Prescriptive Framework for the Formulation of {E-GOV} Strategies
                  Taking into Account International Rankings},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {297--300},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper30.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/AraujoSCC21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BenedettiGRTV21,
  author       = {Michele Benedetti and
                  Marco Gaeta and
                  Claudio Russo and
                  Luca Tangi and
                  Irene Vanini},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {Making Sense of Open Data Policies: a Self-Evaluation Tool for Public
                  Administrations},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {281--287},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper27.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BenedettiGRTV21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BolivarRL21,
  author       = {Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Fabiana Roberto and
                  Rosa Lombardi},
  editor       = {Hans Jochen Scholl and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {Policy Recommendations for Promoting Touristic Attractivity from Local
                  Government Perspective in Innovative Environments},
  booktitle    = {Electronic Government - 20th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2021, Granada, Spain, September 7-9, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12850},
  pages        = {193--204},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-84789-0\_14},
  doi          = {10.1007/978-3-030-84789-0\_14},
  timestamp    = {Mon, 20 Sep 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BolivarRL21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BrousBW21,
  author       = {Paul Brous and
                  Monica den Boer and
                  Pascal Wolf},
  editor       = {Hans Jochen Scholl and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {Towards a Framework for the Adaptation of the Internet of Things in
                  International Border Control Organizations},
  booktitle    = {Electronic Government - 20th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2021, Granada, Spain, September 7-9, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12850},
  pages        = {315--327},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-84789-0\_23},
  doi          = {10.1007/978-3-030-84789-0\_23},
  timestamp    = {Thu, 16 Sep 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BrousBW21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BundinM21,
  author       = {Mikhail Bundin and
                  Aleksei Martynov},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {New Prospects for the Use of Cloud Computing by Control and Supervisory
                  Bodies in Russia},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {317--319},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper34.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BundinM21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CorradiniLMPP21,
  author       = {Flavio Corradini and
                  Caterina Luciani and
                  Andrea Morichetta and
                  Marco Piangerelli and
                  Andrea Polini},
  editor       = {Hans Jochen Scholl and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {TLV-diss\({}_{\mbox{{\(\gamma\)} }}\): {A} Dissimilarity Measure for
                  Public Administration Process Logs},
  booktitle    = {Electronic Government - 20th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2021, Granada, Spain, September 7-9, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12850},
  pages        = {301--314},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-84789-0\_22},
  doi          = {10.1007/978-3-030-84789-0\_22},
  timestamp    = {Thu, 23 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CorradiniLMPP21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CriadoJA21,
  author       = {J. Ignacio Criado and
                  Carlos Jim{\'{e}}nez{-}Cid and
                  Laura Alcaide{-}Mu{\~{n}}oz},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {To Adopt or Not Adopt an Open Government Data Portal. Structural Motivations
                  in Local Governments},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {103--111},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper11.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/CriadoJA21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DaikouTKT21,
  author       = {Alexandra Daikou and
                  Ioanna Tamouridou and
                  Evangelos Kalampokis and
                  Konstantinos A. Tarabanis},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {Adoption of Automation Technologies in Public Organizations: The Perception
                  of Healthcare Professionals in Greece},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {129--139},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper14.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/DaikouTKT21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Danneels21,
  author       = {Lieselot Danneels},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {Managing the Paradoxical Tension between Digital and {IT}},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {57--64},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper6.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Danneels21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DomalisKTG21,
  author       = {George Domalis and
                  Nikos I. Karacapilidis and
                  Dimitris Tsakalidis and
                  Anastasios Giannaros},
  editor       = {Hans Jochen Scholl and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {A Trustable and Interoperable Decentralized Solution for Citizen-Centric
                  and Cross-Border eGovernance: {A} Conceptual Approach},
  booktitle    = {Electronic Government - 20th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2021, Granada, Spain, September 7-9, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12850},
  pages        = {259--270},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-84789-0\_19},
  doi          = {10.1007/978-3-030-84789-0\_19},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/DomalisKTG21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Embacher-Kohle21,
  author       = {Gerhard Embacher{-}K{\"{o}}hle},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {Workshop: Co-Creation in Public Sector Innovation},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {295--296},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper29.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Embacher-Kohle21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Engvall21,
  author       = {Tove Sofia Engvall},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {Exploring the Impact of Digital Global Governance through Affordance
                  Theory: the Case of Climate Reporting},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {219--230},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper22.pdf},
  timestamp    = {Thu, 28 Dec 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Engvall21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FilatovaVB21,
  author       = {Olga Filatova and
                  Daniil Volkovskii and
                  Radomir V. Bolgov},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {Online Deliberation on Social Media: Dialogue or Discussion?},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {19--26},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper2.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/FilatovaVB21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FreireND21,
  author       = {Marlon Freire and
                  S{\'{e}}rgio Nunes and
                  David Duenas{-}Cid},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {Analyzing Preconditions to Introduce Internet Voting in Portugal:
                  Insights from the Estonian Model},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {37--45},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper4.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/FreireND21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GebkaC21,
  author       = {Elisabeth Gebka and
                  Annick Castiaux},
  editor       = {Hans Jochen Scholl and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {A Typology of Municipalities' Roles and Expected User's Roles in Open
                  Government Data Release and Reuse},
  booktitle    = {Electronic Government - 20th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2021, Granada, Spain, September 7-9, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12850},
  pages        = {137--152},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-84789-0\_10},
  doi          = {10.1007/978-3-030-84789-0\_10},
  timestamp    = {Thu, 16 Sep 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/GebkaC21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GeciC21,
  author       = {Mentor Geci and
                  Csaba Cs{\'{a}}ki},
  editor       = {Hans Jochen Scholl and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {The Potential of {BOLD} in National Budget Planning: Opportunities
                  and Challenges for Kosovo},
  booktitle    = {Electronic Government - 20th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2021, Granada, Spain, September 7-9, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12850},
  pages        = {178--189},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-84789-0\_13},
  doi          = {10.1007/978-3-030-84789-0\_13},
  timestamp    = {Mon, 20 Sep 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/GeciC21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HalsbenningKN021,
  author       = {Sebastian Halsbenning and
                  Michael Koddebusch and
                  Marco Niemann and
                  J{\"{o}}rg Becker},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {How to Foster e-Competence in the Public Sector? {A} Mixed-Method
                  Study Using the Case of {BPM}},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {141--151},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper15.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/HalsbenningKN021.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Hasselblad21,
  author       = {Annika Hasselblad},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {Inscribing and De-scribing Values into Welfare Technology: the Development
                  of an Analytical Framework},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {209--217},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper21.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Hasselblad21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HeidlundS21,
  author       = {Marcus Heidlund and
                  Leif Sundberg},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {How is Digitalization Legitimised in Government Welfare Policies?
                  An Objectives-Oriented Approach},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {199--207},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper20.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/HeidlundS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HellstenL21,
  author       = {Pasi Hellsten and
                  Kristiina Lumme},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {Identifying Measurable Targets for a City's Social and Welfare Sector
                  Management},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {271--279},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper26.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/HellstenL21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HoekstraVC21,
  author       = {Marissa Hoekstra and
                  Anne Fleur van Veenstra and
                  Cass Chideock},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {A Typology for Applications of Public Sector {AI}},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {121--128},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper13.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/HoekstraVC21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HofmanMLRT21,
  author       = {Wout Hofman and
                  Jonathan Migeotte and
                  Mathieu L. M. Labare and
                  Boriana Rukanova and
                  Yao{-}Hua Tan},
  editor       = {Hans Jochen Scholl and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {Using Business Data in Customs Risk Management: Data Quality and Data
                  Value Perspective},
  booktitle    = {Electronic Government - 20th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2021, Granada, Spain, September 7-9, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12850},
  pages        = {271--287},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-84789-0\_20},
  doi          = {10.1007/978-3-030-84789-0\_20},
  timestamp    = {Fri, 03 Sep 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HofmanMLRT21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HofmannMLV21,
  author       = {Sara Hofmann and
                  Christian {\O}stergaard Madsen and
                  Ida Lindgren and
                  Guri Verne},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {A Citizen-Centered Analysis of What Public Services are Suitable for
                  Digital Communication Channels},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {75--82},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper8.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/HofmannMLV21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JohannessenE21,
  author       = {Marius Rohde Johannessen and
                  Eiri Elvestad},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {Participation in a New Media Landscape - a Literature Review of Participation
                  Tools},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {27--35},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper3.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/JohannessenE21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KalampokisKT21,
  author       = {Evangelos Kalampokis and
                  Areti Karamanou and
                  Konstantinos A. Tarabanis},
  editor       = {Hans Jochen Scholl and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {Applying Explainable Artificial Intelligence Techniques on Linked
                  Open Government Data},
  booktitle    = {Electronic Government - 20th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2021, Granada, Spain, September 7-9, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12850},
  pages        = {247--258},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-84789-0\_18},
  doi          = {10.1007/978-3-030-84789-0\_18},
  timestamp    = {Thu, 16 Sep 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KalampokisKT21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KeramidisC21,
  author       = {Panagiotis Keramidis and
                  Yannis Charalabidis},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {Decisive Factors for Success or Failure of e-Democracy Initiatives
                  in the Information Era},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {11--18},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper1.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/KeramidisC21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KirsteinBBS21,
  author       = {Fabian Kirstein and
                  Dario Bacher and
                  Vincent Bohlen and
                  Sonja Schimmler},
  editor       = {Hans Jochen Scholl and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {Ronda: Real-Time Data Provision, Processing and Publication for Open
                  Data},
  booktitle    = {Electronic Government - 20th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2021, Granada, Spain, September 7-9, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12850},
  pages        = {165--177},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-84789-0\_12},
  doi          = {10.1007/978-3-030-84789-0\_12},
  timestamp    = {Sat, 08 Jun 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KirsteinBBS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Klischewski21,
  author       = {Ralf Klischewski},
  editor       = {Hans Jochen Scholl and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {Data Science or Process Science? How to Promote the Next Digital Transformation
                  in the Public Sector},
  booktitle    = {Electronic Government - 20th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2021, Granada, Spain, September 7-9, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12850},
  pages        = {3--15},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-84789-0\_1},
  doi          = {10.1007/978-3-030-84789-0\_1},
  timestamp    = {Fri, 03 Sep 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Klischewski21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KuhnBB21,
  author       = {Peter Kuhn and
                  Matthias Buchinger and
                  Dian Balta},
  editor       = {Hans Jochen Scholl and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {How to Redesign Government Processes for Proactive Public Services?},
  booktitle    = {Electronic Government - 20th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2021, Granada, Spain, September 7-9, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12850},
  pages        = {29--40},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-84789-0\_3},
  doi          = {10.1007/978-3-030-84789-0\_3},
  timestamp    = {Thu, 16 Sep 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KuhnBB21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KuhnBB21a,
  author       = {Peter Kuhn and
                  Matthias Buchinger and
                  Dian Balta},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {Barriers of Government as a Platform in Practice},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {307--309},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper32.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/KuhnBB21a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LavadoCCF21,
  author       = {Jos{\'{e}} L. Lavado and
                  Iv{\'{a}}n Cantador and
                  Mar{\'{\i}}a E. Cort{\'{e}}s{-}Cediel and
                  Miriam Fern{\'{a}}ndez},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {Automatic Intent-based Classification of Citizen-to-Government Tweets},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {47--55},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper5.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/LavadoCCF21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LouzeiroCRCMS21,
  author       = {Matheus Lustosa de Souza Louzeiro and
                  Renato Jos{\'{e}} da Silva Cam{\~{o}}es and
                  Vanessa Coelho Ribeiro and
                  Edna Dias Canedo and
                  F{\'{a}}bio L{\'{u}}cio Lopes de Mendon{\c{c}}a and
                  Rafael Tim{\'{o}}teo de Sousa Jr.},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {General Data Protection Law: Observations and Analysis of the Compliance
                  Level of Organizations},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {325--329},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper36.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/LouzeiroCRCMS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LundellGKL21,
  author       = {Bj{\"{o}}rn Lundell and
                  Jonas Gamalielsson and
                  Andrew Katz and
                  Mathias Lindroth},
  editor       = {Hans Jochen Scholl and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {Perceived and Actual Lock-in Effects Amongst Swedish Public Sector
                  Organisations When Using a SaaS Solution},
  booktitle    = {Electronic Government - 20th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2021, Granada, Spain, September 7-9, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12850},
  pages        = {59--72},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-84789-0\_5},
  doi          = {10.1007/978-3-030-84789-0\_5},
  timestamp    = {Sat, 08 Jun 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LundellGKL21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LupoC21,
  author       = {Giampiero Lupo and
                  Davide Carnevali},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {Lawyers and Smart Technologies: Experiences of Apps' Development in
                  a Justice Environment},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {177--189},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper18.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/LupoC21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MaragnoTGB21,
  author       = {Giulia Maragno and
                  Luca Tangi and
                  Luca Gastaldi and
                  Michele Benedetti},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {A Snapshot of {AI} Solutions in the Public Sector},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {303--306},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper31.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/MaragnoTGB21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Melro21,
  author       = {Ana Melro},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {The Impact(s) of European Integration on Portuguese Local Governance
                  Models. Porto and Sever do Vouga Municipalities Cases},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {257--269},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper25.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Melro21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MichelottoJ21,
  author       = {Flavia Michelotto and
                  Luiz Antonio Joia},
  editor       = {Hans Jochen Scholl and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {The Social Representation of Smart Cities: {A} View from Brazil},
  booktitle    = {Electronic Government - 20th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2021, Granada, Spain, September 7-9, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12850},
  pages        = {217--228},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-84789-0\_16},
  doi          = {10.1007/978-3-030-84789-0\_16},
  timestamp    = {Thu, 16 Sep 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MichelottoJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MuredduB21,
  author       = {Francesco Mureddu and
                  Roberto Di Bernardo},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {{DECIDO:} eviDEnce and Cloud for more InformeD and effective pOlicies},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {321--324},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper35.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/MuredduB21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MuredduC21,
  author       = {Francesco Mureddu and
                  Nathan Da Silva Carvalho},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {{ACROSS:} Towards User Journeys for the Delivery of Cross-border Services
                  Ensuring Data Sovereignty},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {311--315},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper33.pdf},
  timestamp    = {Wed, 22 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/MuredduC21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/NeuroniMW21,
  author       = {Alessia C. Neuroni and
                  Michael D. Marti and
                  Anja C. W{\"{u}}st},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {"Ready to innovate?" Exploring the Innovation Capabilities of Public
                  Agencies},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {65--74},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper7.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/NeuroniMW21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PietilaMVV21,
  author       = {Iikka Pietil{\"{a}} and
                  Niina Meril{\"{a}}inen and
                  Jari Varsaluoma and
                  Kaisa V{\"{a}}{\"{a}}n{\"{a}}nen},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {Citizen-Centric Socio-Cognitive Model for Societal Participation},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {331--336},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper37.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/PietilaMVV21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RamosLSA21,
  author       = {Luis Felipe M. Ramos and
                  Mariana Lameiras and
                  Delfina Soares and
                  Lu{\'{\i}}s A. Amaral},
  editor       = {Hans Jochen Scholl and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {The Importance of {ICT} in Local Governments: Results from a Survey
                  on the Characterization of the {ICT} Function in Portugal},
  booktitle    = {Electronic Government - 20th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2021, Granada, Spain, September 7-9, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12850},
  pages        = {73--85},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-84789-0\_6},
  doi          = {10.1007/978-3-030-84789-0\_6},
  timestamp    = {Thu, 16 Sep 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RamosLSA21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Robinson21,
  author       = {Nicholas Robinson},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {Towards Human-Centered Society: Self-service Structures for Distributed
                  Equality Diversity and Inclusion {EDI} Governance},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {247--255},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper24.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Robinson21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RukanovaTHHU21,
  author       = {Boriana Rukanova and
                  Yao{-}Hua Tan and
                  Robin Hamerlinck and
                  Frank Heijmann and
                  Jolien Ubacht},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {Digital Infrastructures for Governance of Circular Economy: {A} Research
                  Agenda},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {191--198},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper19.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/RukanovaTHHU21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RukanovaTUMHBPC21,
  author       = {Boriana Rukanova and
                  Yao{-}Hua Tan and
                  Jolien Ubacht and
                  Marcel Molenhuis and
                  Frank Heijmann and
                  Han Bosch and
                  Zisis Palaskas and
                  Hao Chen and
                  Toni M{\"{a}}nnist{\"{o}} and
                  Ade Ratnasari},
  editor       = {Hans Jochen Scholl and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {eCommerce Platforms Evaluation Framework for Government},
  booktitle    = {Electronic Government - 20th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2021, Granada, Spain, September 7-9, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12850},
  pages        = {103--116},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-84789-0\_8},
  doi          = {10.1007/978-3-030-84789-0\_8},
  timestamp    = {Wed, 07 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/RukanovaTUMHBPC21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SchollH21,
  author       = {Hans Jochen Scholl and
                  Eric E. Holdeman},
  editor       = {Hans Jochen Scholl and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {Practitioners' Perceptions of Fitness to Task of a Leading Disaster
                  Response Management Tool},
  booktitle    = {Electronic Government - 20th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2021, Granada, Spain, September 7-9, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12850},
  pages        = {117--133},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-84789-0\_9},
  doi          = {10.1007/978-3-030-84789-0\_9},
  timestamp    = {Thu, 16 Sep 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SchollH21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SilvaC21,
  author       = {Douglas Silva and
                  S{\'{e}}rgio T. Carvalho},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {Data Science Methods and Techniques for Goods and Services Trading
                  Taxation: a Systematic Mapping Study},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {231--243},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper23.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/SilvaC21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Skaarup21,
  author       = {S{\o}ren Skaarup},
  editor       = {Hans Jochen Scholl and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {Beyond Substantive Goals - {A} Framework for Understanding Citizens
                  Need and Goals in Bureaucratic Encounters},
  booktitle    = {Electronic Government - 20th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2021, Granada, Spain, September 7-9, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12850},
  pages        = {86--102},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-84789-0\_7},
  doi          = {10.1007/978-3-030-84789-0\_7},
  timestamp    = {Fri, 03 Sep 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Skaarup21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/StasoKCJ21,
  author       = {Davide Di Staso and
                  Fernando Kleiman and
                  Joep Crompvoets and
                  Marijn Janssen},
  editor       = {Hans Jochen Scholl and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {A Digital Game to Learn About Open Data},
  booktitle    = {Electronic Government - 20th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2021, Granada, Spain, September 7-9, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12850},
  pages        = {153--164},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-84789-0\_11},
  doi          = {10.1007/978-3-030-84789-0\_11},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/StasoKCJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SvardZ21,
  author       = {Proscovia Sv{\"{a}}rd and
                  Sheila Zimic},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {Information Management and E-services Development: The Follow-up Process
                  of Residential Care Homes for Children and Young People in Two Swedish
                  Municipalities},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {91--102},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper10.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/SvardZ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TambourisGMFCOT21,
  author       = {Efthimios Tambouris and
                  Alexandros Gerontas and
                  A. Paula Rodriguez M{\"{u}}ller and
                  Cesar Casiano Flores and
                  Anita Cioffi and
                  Natalia Oprea and
                  Konstantinos A. Tarabanis},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {Conceptual Models for Integrated Public Service Co-Creation and Provision},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {291--293},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper28.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/TambourisGMFCOT21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TambourisT21,
  author       = {Efthimios Tambouris and
                  Konstantinos A. Tarabanis},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {Integrated Public Service Co-Creation: Objectives, Methods and Pilots
                  of inGov project},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {83--90},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper9.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/TambourisT21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TangiGBN21,
  author       = {Luca Tangi and
                  Marco Gaeta and
                  Michele Benedetti and
                  Giuliano Noci},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {Exploring {ICT} Expenditures and Their Relationship with e-Maturity.
                  The Case of Italian Local Governments},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {153--161},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper16.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/TangiGBN21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TavaresJF21,
  author       = {Ana Paula dos Santos Tavares and
                  Luiz Antonio Joia and
                  Marcelo Fornazin},
  editor       = {Hans Jochen Scholl and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {Digital Transformation Initiatives in Public Administration During
                  the Covid-19 Pandemic in Brazil: Unveiling Challenges and Opportunities},
  booktitle    = {Electronic Government - 20th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2021, Granada, Spain, September 7-9, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12850},
  pages        = {16--28},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-84789-0\_2},
  doi          = {10.1007/978-3-030-84789-0\_2},
  timestamp    = {Thu, 16 Sep 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/TavaresJF21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TollLM21,
  author       = {Daniel Toll and
                  Ida Lindgren and
                  Ulf Melin},
  editor       = {Hans Jochen Scholl and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {Process Automation as Enabler of Prioritized Values in Local Government
                  - {A} Stakeholder Analysis},
  booktitle    = {Electronic Government - 20th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2021, Granada, Spain, September 7-9, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12850},
  pages        = {288--300},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-84789-0\_21},
  doi          = {10.1007/978-3-030-84789-0\_21},
  timestamp    = {Thu, 16 Sep 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/TollLM21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/UrbanekS21,
  author       = {Sebastian Urbanek and
                  Sonja Schimmler},
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {A Translation Service for Open Data Portals},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  pages        = {113--119},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049/Paper12.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/UrbanekS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/WoutersJC21,
  author       = {Stijn Wouters and
                  Marijn Janssen and
                  Joep Crompvoets},
  editor       = {Hans Jochen Scholl and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {Understanding Actor Roles in Inter-organizational Digital Public Services},
  booktitle    = {Electronic Government - 20th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2021, Granada, Spain, September 7-9, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12850},
  pages        = {43--58},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-84789-0\_4},
  doi          = {10.1007/978-3-030-84789-0\_4},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/WoutersJC21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/YerdenGGB21,
  author       = {Xiaoyi Yerden and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Mila Gasc{\'{o}}{-}Hern{\'{a}}ndez and
                  G. Brian Burke},
  editor       = {Hans Jochen Scholl and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {Understanding the Factors that Affect Smart City and Community Initiatives:
                  Lessons from Local Governments in the United States},
  booktitle    = {Electronic Government - 20th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2021, Granada, Spain, September 7-9, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12850},
  pages        = {205--216},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-84789-0\_15},
  doi          = {10.1007/978-3-030-84789-0\_15},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/YerdenGGB21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2020w,
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-2797},
  urn          = {urn:nbn:de:0074-2797-7},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2020w.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2021,
  editor       = {Hans Jochen Scholl and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Marijn Janssen and
                  Evangelos Kalampokis and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  title        = {Electronic Government - 20th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2021, Granada, Spain, September 7-9, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12850},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-84789-0},
  doi          = {10.1007/978-3-030-84789-0},
  isbn         = {978-3-030-84788-3},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2021.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2021w,
  editor       = {Shefali Virkar and
                  Noella Edelmann and
                  Marijn Janssen and
                  Thomas J. Lampoltshammer and
                  Ida Lindgren and
                  Laura Alcaide{-}Mu{\~{n}}oz and
                  Peter Parycek and
                  Gabriela Viale Pereira and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Gerhard Schwabe and
                  Efthimios Tambouris},
  title        = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects of the International Conference EGOV-CeDEM-ePart 2021,
                  University of Granada, Spain (Hybrid) 7 - 9 September 2021},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {3049},
  publisher    = {CEUR-WS.org},
  year         = {2021},
  url          = {https://ceur-ws.org/Vol-3049},
  urn          = {urn:nbn:de:0074-3049-5},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2021w.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Afzal020,
  author       = {Muhammad Afzal and
                  Panos Panagiotopoulos},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Smart Policing: {A} Critical Review of the Literature},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {59--70},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_5},
  doi          = {10.1007/978-3-030-57599-1\_5},
  timestamp    = {Fri, 08 Sep 2023 14:38:15 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Afzal020.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BarcellosBV20,
  author       = {Raissa Barcellos and
                  Fl{\'{a}}via Bernardini and
                  Jos{\'{e}} Viterbo},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {A Methodology for Retrieving Datasets from Open Government Data Portals
                  Using Information Retrieval and Question and Answering Techniques},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {239--249},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_18},
  doi          = {10.1007/978-3-030-57599-1\_18},
  timestamp    = {Tue, 25 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BarcellosBV20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BenedettiRTV20,
  author       = {Michele Benedetti and
                  Claudio Russo and
                  Luca Tangi and
                  Irene Vanini},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Where Does the Value of Open Data Lie? {A} Framework to Assess Open
                  Data Impacts},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {375--378},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper40.pdf},
  timestamp    = {Fri, 08 Sep 2023 14:38:16 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BenedettiRTV20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BharosaJ20,
  author       = {Nitesh Bharosa and
                  Marijn Janssen},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Digicampus - Preliminary Lessons from a Quadruple Helix Ecosystem
                  for Public Service Innovation},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {195--204},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper19.pdf},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BharosaJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BolivarAA20,
  author       = {Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Cristina Alcaide{-}Mu{\~{n}}oz and
                  Laura Alcaide{-}Mu{\~{n}}oz},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Identifying Strategic Planning Patterns of Smart Initiatives. An Empirical
                  Research in Spanish Smart Cities},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {374--386},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_28},
  doi          = {10.1007/978-3-030-57599-1\_28},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BolivarAA20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BolivarAA20a,
  author       = {Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Cinthia L. Villamayor Arellano and
                  Laura Alcaide{-}Mu{\~{n}}oz},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Demographical Attributes Explaining Different Stages of {OG} Development
                  in Spanish Local Governments},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {387--399},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_29},
  doi          = {10.1007/978-3-030-57599-1\_29},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BolivarAA20a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ChantillonSTKCS20,
  author       = {Maxim Chantillon and
                  Anthony Simonofski and
                  Thomas Tombal and
                  Rink Kruk and
                  Joep Crompvoets and
                  Monique Snoeck},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Analysing e-Government through the Multi-Level Governance Lens - An
                  Exploratory Study in Belgium},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {175--184},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper17.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/ChantillonSTKCS20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ChugunovKP20,
  author       = {Andrei V. Chugunov and
                  Yury Kabanov and
                  Georgy Panfilov},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Regional E-Participation Portals Evaluation: Preliminary Results from
                  Russia},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {71--78},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper6.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/ChugunovKP20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CrusoeGA20,
  author       = {Jonathan Crusoe and
                  Elisabeth Gebka and
                  Karin Ahlin},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Open Government Data from the Perspective of Information Needs - {A}
                  Tentative Conceptual Model},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {250--261},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_19},
  doi          = {10.1007/978-3-030-57599-1\_19},
  timestamp    = {Wed, 07 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CrusoeGA20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CrusoeSC20,
  author       = {Jonathan Crusoe and
                  Anthony Simonofski and
                  Antoine Clarinval},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Towards a Framework for Open Data Publishers: {A} Comparison Study
                  Between Sweden and Belgium},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {262--274},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_20},
  doi          = {10.1007/978-3-030-57599-1\_20},
  timestamp    = {Wed, 07 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CrusoeSC20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CrusoeZM20,
  author       = {Jonathan Crusoe and
                  Anneke Zuiderwijk and
                  Ulf Melin},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Open Government Data Systems: Learning from a Public Utility Perspective},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {275--289},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_21},
  doi          = {10.1007/978-3-030-57599-1\_21},
  timestamp    = {Wed, 07 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CrusoeZM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DanneelsV20,
  author       = {Lieselot Danneels and
                  Stijn Viaene},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Exploring Open IT-based Co-creation in Government: {A} Revelatory
                  Case Study},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {135--144},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper13.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/DanneelsV20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DiranV20,
  author       = {Devin Diran and
                  Anne Fleur van Veenstra},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Towards Data-Driven Policymaking for the Urban Heat Transition in
                  The Netherlands: Barriers to the Collection and Use of Data},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {361--373},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_27},
  doi          = {10.1007/978-3-030-57599-1\_27},
  timestamp    = {Tue, 25 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/DiranV20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/EngelenburgRHUT20,
  author       = {S{\'{e}}linde van Engelenburg and
                  Boriana Rukanova and
                  Wout Hofman and
                  Jolien Ubacht and
                  Yao{-}Hua Tan and
                  Marijn Janssen},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Aligning Stakeholder Interests, Governance Requirements and Blockchain
                  Design in Business and Government Information Sharing},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {197--209},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_15},
  doi          = {10.1007/978-3-030-57599-1\_15},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/EngelenburgRHUT20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FilatovaB20,
  author       = {Olga Filatova and
                  Radomir V. Bolgov},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Digital Government Communications in Russian Public Sphere: {A} Trend
                  Study},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {99--106},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper9.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/FilatovaB20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FlakH20,
  author       = {Leif Skiftenes Flak and
                  Sara Hofmann},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {The Impact of Smart City Initiatives on Human Rights},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {165--174},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper16.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/FlakH20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FrostM20,
  author       = {Diana Frost and
                  Mufti Mahmud},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Strengthening Health Systems in Low-Income Countries: {A} Stakeholder
                  Engagement Framework},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {215--222},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper21.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/FrostM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GaoJ20,
  author       = {Yingying Gao and
                  Marijn Janssen},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Generating Value from Government Data Using {AI:} An Exploratory Study},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {319--331},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_24},
  doi          = {10.1007/978-3-030-57599-1\_24},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/GaoJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Garcia-GarciaG20,
  author       = {Luz Maria Garcia{-}Garcia and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Understanding the Role of Intermediaries in Digital Government: The
                  Case of Immigration Services},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {205--214},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper20.pdf},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Garcia-GarciaG20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GebkaCA20,
  author       = {Elisabeth Gebka and
                  Jonathan Crusoe and
                  Karin Ahlin},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Open Data Reuse and Information Needs Satisfaction: {A} Method to
                  Bridge the Gap},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {41--50},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper3.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/GebkaCA20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Goldkuhl20,
  author       = {G{\"{o}}ran Goldkuhl},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Between Overexploitation and Underexploitation of Digital Opportunities
                  - {A} Case Study with Focus on Affordances and Constraints},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {3--14},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_1},
  doi          = {10.1007/978-3-030-57599-1\_1},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Goldkuhl20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HasselbladS20,
  author       = {Annika Hasselblad and
                  Leif Sundberg},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {When Worlds Collide: Comparing the Logic of the Industrial and Welfare
                  Societies},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {317--326},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper31.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/HasselbladS20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HofmannMD20,
  author       = {Sara Hofmann and
                  Christian {\O}stergaard Madsen and
                  Bettina Distel},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Developing an Analytical Framework for Analyzing and Comparing National
                  E-Government Strategies},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {15--28},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_2},
  doi          = {10.1007/978-3-030-57599-1\_2},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/HofmannMD20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HolgerssonE20,
  author       = {Jesper Holgersson and
                  Max Ellgren},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Reducing Digital Exclusion of Seniors - Exploring the Lasting Effects
                  of Collaborative Training Sessions},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {117--124},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper11.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/HolgerssonE20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JohannessenB20,
  author       = {Marius Rohde Johannessen and
                  Lasse Berntzen},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Stealth Democracy? Searching for a Democratic Middle-Ground},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {339--346},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper33.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/JohannessenB20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KawashitaBS20,
  author       = {Ilka Kawashita and
                  Ana Alice Baptista and
                  Delfina Soares},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {An Assessment of Open Government Data Benchmark Instruments},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {29--40},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper2.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/KawashitaBS20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Khisro20,
  author       = {Jwan Khisro},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Utilizing an Investment Instrument for Digital Transformation: {A}
                  Case Study of a Large Swedish Municipality},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {71--81},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_6},
  doi          = {10.1007/978-3-030-57599-1\_6},
  timestamp    = {Tue, 25 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Khisro20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KizitoM20,
  author       = {Michael Kizito and
                  Johan Magnusson},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Ambidextrous Policy: Cross-Country Comparison of Policies for the
                  Digitalization of Healthcare},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {297--306},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper29.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/KizitoM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KuhnB20,
  author       = {Peter Kuhn and
                  Dian Balta},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Service Quality Through Government Proactivity: The Concept of Non-interaction},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {82--95},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_7},
  doi          = {10.1007/978-3-030-57599-1\_7},
  timestamp    = {Sat, 05 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KuhnB20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KulanovicCW20,
  author       = {Aneta Kulanovic and
                  Fredrik Carlsson and
                  Elin Wihlborg},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Local Leadership for Public Digital Transformation Towards Smart Cities
                  Reflections from Leaders},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {145--154},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper14.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/KulanovicCW20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LinakerR20,
  author       = {Johan Lin{\aa}ker and
                  Per Runeson},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Collaboration in Open Government Data Ecosystems: Open Cross-sector
                  Sharing and Co-development of Data and Software},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {290--303},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_22},
  doi          = {10.1007/978-3-030-57599-1\_22},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LinakerR20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Lindgren20,
  author       = {Ida Lindgren},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Exploring the Use of Robotic Process Automation in Local Government},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {249--258},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper24.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Lindgren20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LiutkeviciusPBP20,
  author       = {Markko Liutkevicius and
                  Karl Ivory Pappel and
                  Sidra Azmat Butt and
                  Ingrid Pappel},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Automatization of Cross-Border Customs Declaration: Potential and
                  Challenges - {A} Case Study of the Estonian Customs Authority},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {96--109},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_8},
  doi          = {10.1007/978-3-030-57599-1\_8},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LiutkeviciusPBP20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LoenenDZTA20,
  author       = {Bastiaan van Loenen and
                  Frederika Welle Donker and
                  Anneke Zuiderwijk and
                  Drazen Tutic and
                  Charalampos Alexopoulos},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Towards an Open Data Research Ecosystem in Croatia},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {59--70},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper5.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/LoenenDZTA20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LoenenMD20,
  author       = {Bastiaan van Loenen and
                  Ali Mansourian and
                  Frederika Welle Donker},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {{SPIDER:} open SPatial data Infrastructure eDucation nEtwoRk},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {355--358},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper36.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/LoenenMD20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LoukisKM20,
  author       = {Euripidis N. Loukis and
                  Niki Kyriakou and
                  Manolis Maragoudakis},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Using Government Data and Machine Learning for Predicting Firms' Vulnerability
                  to Economic Crisis},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {345--358},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_26},
  doi          = {10.1007/978-3-030-57599-1\_26},
  timestamp    = {Tue, 25 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LoukisKM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Lucke20,
  author       = {J{\"{o}}rn von Lucke},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Borderlines for Smart Police Work},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {351--352},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper35.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Lucke20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LukasU20,
  author       = {Martin Luk{\'{a}}s and
                  Milos Ulman},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Lost in Translation: Enterprise Architecture in e-Government Projects},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {279--288},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper27.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/LukasU20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LundellGK20,
  author       = {Bj{\"{o}}rn Lundell and
                  Jonas Gamalielsson and
                  Andrew Katz},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Addressing Lock-in Effects in the Public Sector: How Can Organisations
                  Deploy a SaaS Solution While Maintaining Control of Their Digital
                  Assets?},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {289--296},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper28.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/LundellGK20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LuthfiRMJT20,
  author       = {Ahmad Luthfi and
                  Boriana Rukanova and
                  Marcel Molenhuis and
                  Marijn Janssen and
                  Yao{-}Hua Tan},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Bayesian-belief Networks for Supporting Decision-making of the Opening
                  Data by the Customs},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {51--58},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper4.pdf},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LuthfiRMJT20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MadsenPH20,
  author       = {Christian {\O}. Madsen and
                  Willem Pieterson and
                  Sara Hofmann},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {The Relationship Between Outbound and Inbound Communication in Government-to-Citizen
                  Interaction},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {107--116},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper10.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/MadsenPH20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MagnussonKM20,
  author       = {Johan Magnusson and
                  Jwan Khisro and
                  Ulf Melin},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {A Pathology of Public Sector {IT} Governance: How {IT} Governance
                  Configuration Counteracts Ambidexterity},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {29--41},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_3},
  doi          = {10.1007/978-3-030-57599-1\_3},
  timestamp    = {Tue, 25 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MagnussonKM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MecatiCVT20,
  author       = {Mariachiara Mecati and
                  Flavio Emanuele Cannav{\`{o}} and
                  Antonio Vetr{\`{o}} and
                  Marco Torchiano},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Identifying Risks in Datasets for Automated Decision-Making},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {332--344},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_25},
  doi          = {10.1007/978-3-030-57599-1\_25},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MecatiCVT20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MeinersK20,
  author       = {Fritz Meiners and
                  Fabian Kirstein},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {{ENDA:} Insights into Building a Chatbot for Open Government Data},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {371--374},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper39.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/MeinersK20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MisuracaV20,
  author       = {Gianluca Misuraca and
                  Gianluigi Viscusi},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {AI-Enabled Innovation in the Public Sector: {A} Framework for Digital
                  Governance and Resilience},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {110--120},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_9},
  doi          = {10.1007/978-3-030-57599-1\_9},
  timestamp    = {Wed, 07 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MisuracaV20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Murphy20,
  author       = {Maria Murphy},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Crisis Volunteerism and Digital Transformation},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {89--98},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper8.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Murphy20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/NagbolM20,
  author       = {Per R{\aa}dberg Nagb{\o}l and
                  Oliver M{\"{u}}ller},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {{X-RAI:} {A} Framework for the Transparent, Responsible, and Accurate
                  Use of Machine Learning in the Public Sector},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {259--268},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper25.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/NagbolM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/NielsenML20,
  author       = {Mille Edith Nielsen and
                  Christian {\O}stergaard Madsen and
                  Mircea Filip Lungu},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Technical Debt Management: {A} Systematic Literature Review and Research
                  Agenda for Digital Government},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {121--137},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_10},
  doi          = {10.1007/978-3-030-57599-1\_10},
  timestamp    = {Tue, 25 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/NielsenML20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/NoordtMM20,
  author       = {Colin van Noordt and
                  Rony Medaglia and
                  Gianluca Misuraca},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Stimulating the Uptake of {AI} in Public Administrations: Overview
                  and Comparison of {AI} Strategies of European Member States},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {269--278},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper26.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/NoordtMM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/OsimoMPCMO20,
  author       = {David Osimo and
                  Francesco Mureddu and
                  Vassilios Peristeras and
                  Anita Cioffi and
                  Cristina Moise and
                  Charlotte van Ooijen},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Data Strategies, Policies and Agenda},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {11--28},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper1.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/OsimoMPCMO20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PastorePS20,
  author       = {Matteo Pastore and
                  Maria Angela Pellegrino and
                  Vittorio Scarano},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Detecting and Generalizing Quasi-Identifiers by Affecting Singletons},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {327--335},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper32.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/PastorePS20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PietersonW20,
  author       = {Willem Pieterson and
                  Cindy Weng},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Measure What Matters: {A} Dual Outcome Service Quality Model for Government
                  Service Delivery},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {138--150},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_11},
  doi          = {10.1007/978-3-030-57599-1\_11},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PietersonW20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RaatikainenP20,
  author       = {Pasi Raatikainen and
                  Samuli Pekkola},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Who is the Target User of a Patient Record System?},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {223--234},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper22.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/RaatikainenP20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RoseHS20,
  author       = {Jeremy Rose and
                  Jesper Holgersson and
                  Eva S{\"{o}}derstr{\"{o}}m},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Digital Inclusion Competences for Senior Citizens: The Survival Basics},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {151--163},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_12},
  doi          = {10.1007/978-3-030-57599-1\_12},
  timestamp    = {Tue, 25 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RoseHS20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RukanovaEDTM20,
  author       = {Boriana Rukanova and
                  Anneke Zuiderwijk{-}van Eijk and
                  Moorchana Das and
                  Yao{-}Hua Tan and
                  Toni M{\"{a}}nnist{\"{o}}},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Collective Data Analytics Capability Building Processes: a Governance
                  Model},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {307--316},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper30.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/RukanovaEDTM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Sanchez-OrtizSE20,
  author       = {Aurora S{\'{a}}nchez{-}Ortiz and
                  Mauricio Solar and
                  Elsa Estevez and
                  Gabriela Viale Pereira},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Identification of Competencies and Teaching Models for the Governance
                  of Smart Sustainable Cities in the South American Context},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {400--411},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_30},
  doi          = {10.1007/978-3-030-57599-1\_30},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Sanchez-OrtizSE20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ScholtaHD020,
  author       = {Hendrik Scholta and
                  Sebastian Halsbenning and
                  Bettina Distel and
                  J{\"{o}}rg Becker},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Walking a Mile in Their Shoes - {A} Citizen Journey to Explore Public
                  Service Delivery from the Citizen Perspective},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {164--178},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_13},
  doi          = {10.1007/978-3-030-57599-1\_13},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/ScholtaHD020.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Skaarup20,
  author       = {S{\o}ren Skaarup},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {The Role of Domain-Skills in Bureaucratic Service Encounters},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {179--196},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_14},
  doi          = {10.1007/978-3-030-57599-1\_14},
  timestamp    = {Tue, 25 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Skaarup20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SnisBO20,
  author       = {Ulrika Lundh Snis and
                  Ir{\'{e}}ne Bernhard and
                  Anna Karin Olsson},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Stakeholder Involvement in City Transformation: Towards a Smart Old
                  Town},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {347--350},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper34.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/SnisBO20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Sundberg20,
  author       = {Leif Sundberg},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Diffusion of E-services: Data from Seven Swedish Municipalities},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {185--194},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper18.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Sundberg20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SushaFAR20,
  author       = {Iryna Susha and
                  Maartje Flipsen and
                  Wirawan Agahari and
                  Mark de Reuver},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Towards Generic Business Models of Intermediaries in Data Collaboratives:
                  From Gatekeeping to Data Control},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {304--315},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_23},
  doi          = {10.1007/978-3-030-57599-1\_23},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/SushaFAR20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TanM20,
  author       = {Evrim Tan and
                  A. Paula Rodriguez M{\"{u}}ller},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {The Use of Blockchain Technology in Digital Coproduction: The Case
                  of Barcelona},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {125--134},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper12.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/TanM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TangiJBN20,
  author       = {Luca Tangi and
                  Marijn Janssen and
                  Michele Benedetti and
                  Giuliano Noci},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Barriers and Drivers of Digital Transformation in Public Organizations:
                  Results from a Survey in the Netherlands},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {42--56},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_4},
  doi          = {10.1007/978-3-030-57599-1\_4},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/TangiJBN20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TollS20,
  author       = {Daniel Toll and
                  Fredrik S{\"{o}}derstr{\"{o}}m},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {What is this 'RPA' they are selling?},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {365--370},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper38.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/TollS20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/UllahA20,
  author       = {Inayat Ullah and
                  Wafa Akhoubzi},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {The e-Governance of Land Record and Social Dispute Resolution: An
                  Impact Evaluation of the Punjab Land Record Management Information
                  System {(PLRMIS)} in the Punjab Province Pakistan},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {235--248},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper23.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/UllahA20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/VeenstraBTMN20,
  author       = {Anne Fleur van Veenstra and
                  Gabriela Bodea and
                  Tjerk Timan and
                  Gianluca Misuraca and
                  Colin van Noordt},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Assessment of the Use of Artificial Intelligence to Support Public
                  Services: Methodology and Roadmap},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {359--361},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper37.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/VeenstraBTMN20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Westover-MunozL20,
  author       = {Angie Westover{-}Mu{\~{n}}oz and
                  David Landsbergen and
                  Amanda M. Girth},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Citizen Engagement in Technically Dynamic Environments},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {79--88},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper7.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Westover-MunozL20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/WimmerNF20,
  author       = {Maria A. Wimmer and
                  Alessia C. Neuroni and
                  Jan Thomas Frec{\`{e}}},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Approaches to Good Data Governance in Support of Public Sector Transformation
                  Through Once-Only},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {210--222},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_16},
  doi          = {10.1007/978-3-030-57599-1\_16},
  timestamp    = {Wed, 07 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/WimmerNF20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/WoutersJC20,
  author       = {Stijn Wouters and
                  Marijn Janssen and
                  Joep Crompvoets},
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Governance Challenges of Inter-organizational Digital Public Services
                  Provisioning: {A} Case Study on Digital Invoicing Services in Belgium},
  booktitle    = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  pages        = {223--235},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1\_17},
  doi          = {10.1007/978-3-030-57599-1\_17},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/WoutersJC20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/YerdenGGBF20,
  author       = {Xiaoyi Yerden and
                  Mila Gasc{\'{o}}{-}Hern{\'{a}}ndez and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  G. Brian Burke and
                  Miguel E. Figueroa},
  editor       = {Shefali Virkar and
                  Marijn Janssen and
                  Ida Lindgren and
                  Ulf Melin and
                  Francesco Mureddu and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Gerhard Schwabe and
                  Hans Jochen Scholl},
  title        = {Small Town vs. Big City: {A} Comparative Study on the Role of Public
                  Libraries in the Development of Smart Communities},
  booktitle    = {Proceedings of Ongoing Research, Practitioners, Posters, Workshops,
                  and Projects at EGOV-CeDEM-ePart 2020 co-located with the {IFIP} {WG}
                  8.5 International Conference EGOV-CeDEM-ePart 2020, Link{\"{o}}ping
                  University, Sweden (Online), 31 August-2 September 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2797},
  pages        = {155--164},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2797/paper15.pdf},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/YerdenGGBF20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2020,
  editor       = {Gabriela Viale Pereira and
                  Marijn Janssen and
                  Habin Lee and
                  Ida Lindgren and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Anneke Zuiderwijk},
  title        = {Electronic Government - 19th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2020, Link{\"{o}}ping, Sweden, August 31 - September 2,
                  2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12219},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-57599-1},
  doi          = {10.1007/978-3-030-57599-1},
  isbn         = {978-3-030-57598-4},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2020.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Alcaide-MunozB19,
  author       = {Laura Alcaide{-}Mu{\~{n}}oz and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Demographic Profile of Citizens' Interest, Evaluation and Opinions
                  of Local Government Apps in Smart Cities},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {313--325},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_24},
  doi          = {10.1007/978-3-030-27325-5\_24},
  timestamp    = {Fri, 08 Sep 2023 14:38:15 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Alcaide-MunozB19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BaltaKSKLK19,
  author       = {Dian Balta and
                  Peter Kuhn and
                  Mahdi Sellami and
                  Daniel Kulus and
                  Claudius Lieven and
                  Helmut Krcmar},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {How to Streamline {AI} Application in Government? {A} Case Study on
                  Citizen Participation in Germany},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {233--247},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_18},
  doi          = {10.1007/978-3-030-27325-5\_18},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BaltaKSKLK19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CharalabidisLAL19,
  author       = {Yannis Charalabidis and
                  Euripidis N. Loukis and
                  Charalampos Alexopoulos and
                  Zoi Lachana},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {The Three Generations of Electronic Government: From Service Provision
                  to Open Data and to Policy Analytics},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {3--17},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_1},
  doi          = {10.1007/978-3-030-27325-5\_1},
  timestamp    = {Sun, 25 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CharalabidisLAL19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Etscheid19,
  author       = {Jan Etscheid},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Artificial Intelligence in Public Administration - {A} Possible Framework
                  for Partial and Full Automation},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {248--261},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_19},
  doi          = {10.1007/978-3-030-27325-5\_19},
  timestamp    = {Mon, 19 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Etscheid19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/EvequozC19,
  author       = {Florian Ev{\'{e}}quoz and
                  Hugo Castanheiro},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Which Lobby Won the Vote? Visualizing Influence of Interest Groups
                  in Swiss Parliament},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {155--167},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_12},
  doi          = {10.1007/978-3-030-27325-5\_12},
  timestamp    = {Mon, 19 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/EvequozC19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FerrettiMPPRSS19,
  author       = {Giuseppe Ferretti and
                  Delfina Malandrino and
                  Maria Angela Pellegrino and
                  Andrea Petta and
                  Gianluigi Renzi and
                  Vittorio Scarano and
                  Luigi Serra},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Orchestrated Co-creation of High-Quality Open Data Within Large Groups},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {168--179},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_13},
  doi          = {10.1007/978-3-030-27325-5\_13},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FerrettiMPPRSS19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GustafssonW19,
  author       = {Mariana S. Gustafsson and
                  Elin Wihlborg},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {'It Is Always an Individual Assessment': {A} Case Study on Challenges
                  of Automation of Income Support Services},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {45--56},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_4},
  doi          = {10.1007/978-3-030-27325-5\_4},
  timestamp    = {Wed, 21 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/GustafssonW19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KabanovCN19,
  author       = {Yury Kabanov and
                  Andrei V. Chugunov and
                  Boris Nizomutdinov},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {E-Government Research Domain: Comparing the International and Russian
                  Research Agenda},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {18--30},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_2},
  doi          = {10.1007/978-3-030-27325-5\_2},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/KabanovCN19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KabanovV19,
  author       = {Yury Kabanov and
                  Lyudmila Vidiasova},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {{C2G} Online Trust, Perceived Government Responsiveness and User Experience
                  - {A} Pilot Survey in St. Petersburg, Russia},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {57--68},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_5},
  doi          = {10.1007/978-3-030-27325-5\_5},
  timestamp    = {Mon, 19 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KabanovV19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KalampokisKT19,
  author       = {Evangelos Kalampokis and
                  Areti Karamanou and
                  Konstantinos A. Tarabanis},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Towards Interoperable Open Statistical Data},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {180--191},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_14},
  doi          = {10.1007/978-3-030-27325-5\_14},
  timestamp    = {Wed, 21 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KalampokisKT19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KirsteinDDGSH19,
  author       = {Fabian Kirstein and
                  Benjamin Dittwald and
                  Simon Dutkowski and
                  Yury Glikman and
                  Sonja Schimmler and
                  Manfred Hauswirth},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Linked Data in the European Data Portal: {A} Comprehensive Platform
                  for Applying {DCAT-AP}},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {192--204},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_15},
  doi          = {10.1007/978-3-030-27325-5\_15},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KirsteinDDGSH19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LoukisMK19,
  author       = {Euripidis N. Loukis and
                  Manolis Maragoudakis and
                  Niki Kyriakou},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Economic Crisis Policy Analytics Based on Artificial Intelligence},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {262--275},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_20},
  doi          = {10.1007/978-3-030-27325-5\_20},
  timestamp    = {Mon, 19 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LoukisMK19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MacayaAMC19,
  author       = {Javiera Fernanda Medina Macaya and
                  Andr{\'{e}} Francisco Alves and
                  Fernando Meirelles and
                  Maria Alexandra Cunha},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Digital by Default: The Use of Service Channels by Citizens},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {326--337},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_25},
  doi          = {10.1007/978-3-030-27325-5\_25},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MacayaAMC19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MadsenHP19,
  author       = {Christian {\O}stergaard Madsen and
                  Sara Hofmann and
                  Willem Pieterson},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Channel Choice Complications - Exploring the Multiplex Nature of Citizens'
                  Channel Choices},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {139--151},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_11},
  doi          = {10.1007/978-3-030-27325-5\_11},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MadsenHP19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MullerS19,
  author       = {A. Paula Rodriguez M{\"{u}}ller and
                  Trui Steen},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Behind the Scenes of Coproduction of Smart Mobility: Evidence from
                  a Public Values' Perspective},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {338--352},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_26},
  doi          = {10.1007/978-3-030-27325-5\_26},
  timestamp    = {Wed, 21 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MullerS19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RoblesGL19,
  author       = {Gregorio Robles and
                  Jonas Gamalielsson and
                  Bj{\"{o}}rn Lundell},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Setting Up Government 3.0 Solutions Based on Open Source Software:
                  The Case of X-Road},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {69--81},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_6},
  doi          = {10.1007/978-3-030-27325-5\_6},
  timestamp    = {Mon, 28 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RoblesGL19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RonzhynWSPA19,
  author       = {Alexander Ronzhyn and
                  Maria A. Wimmer and
                  Vera Spitzer and
                  Gabriela Viale Pereira and
                  Charalampos Alexopoulos},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Using Disruptive Technologies in Government: Identification of Research
                  and Training Needs},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {276--287},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_21},
  doi          = {10.1007/978-3-030-27325-5\_21},
  timestamp    = {Wed, 21 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RonzhynWSPA19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RoutzouniDPG19,
  author       = {Athanasia Routzouni and
                  Athanasios P. Deligiannis and
                  Vassilios Peristeras and
                  Stefanos Gritzalis},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {An Intercountry Survey of Participatory Practices Used for Open Government
                  Partnership National Action Plan Development},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {82--93},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_7},
  doi          = {10.1007/978-3-030-27325-5\_7},
  timestamp    = {Wed, 21 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RoutzouniDPG19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RukanovaTSMRPCS19,
  author       = {Boriana Rukanova and
                  Yao{-}Hua Tan and
                  Micha Slegt and
                  Marcel Molenhuis and
                  Ben van Rijnsoever and
                  Krunoslav Plecko and
                  Bora Caglayan and
                  Gavin Shorten},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Value of Big Data Analytics for Customs Supervision in e-Commerce},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {288--300},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_22},
  doi          = {10.1007/978-3-030-27325-5\_22},
  timestamp    = {Mon, 19 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RukanovaTSMRPCS19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Scholl19,
  author       = {Hans Jochen Scholl},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Overwhelmed by Brute Force of Nature: First Response Management in
                  the Wake of a Catastrophic Incident},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {105--124},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_9},
  doi          = {10.1007/978-3-030-27325-5\_9},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Scholl19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SoderstromM19,
  author       = {Fredrik S{\"{o}}derstr{\"{o}}m and
                  Ulf Melin},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Creating Local Government Innovation - Lessons Learned from an Institutional
                  Theory Perspective},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {125--138},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_10},
  doi          = {10.1007/978-3-030-27325-5\_10},
  timestamp    = {Wed, 21 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SoderstromM19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/StepanovicMM19,
  author       = {Stefan Stepanovic and
                  Vadym Mozgovoy and
                  Tobias Mettler},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Designing Visualizations for Workplace Stress Management: Results
                  of a Pilot Study at a Swiss Municipality},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {94--104},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_8},
  doi          = {10.1007/978-3-030-27325-5\_8},
  timestamp    = {Wed, 21 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/StepanovicMM19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SuhBCNL19,
  author       = {Changwoo Suh and
                  Mohammed Bahja and
                  Youngseok Choi and
                  Truong Nguyen and
                  Habin Lee},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Optimising e-Government Data Centre Operations to Minimise Energy
                  Consumption: {A} Simulation-Based Analytical Approach},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {205--214},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_16},
  doi          = {10.1007/978-3-030-27325-5\_16},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SuhBCNL19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Sundberg19,
  author       = {Leif Sundberg},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {From Automatic Data Processing to Digitalization: What is Past is
                  Prologue},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {31--42},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_3},
  doi          = {10.1007/978-3-030-27325-5\_3},
  timestamp    = {Wed, 21 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Sundberg19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TollLMM19,
  author       = {Daniel Toll and
                  Ida Lindgren and
                  Ulf Melin and
                  Christian {\O}stergaard Madsen},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Artificial Intelligence in Swedish Policies: Values, Benefits, Considerations
                  and Risks},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {301--310},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_23},
  doi          = {10.1007/978-3-030-27325-5\_23},
  timestamp    = {Mon, 19 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/TollLMM19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TrutnevV19,
  author       = {Dmitrii Trutnev and
                  Lyudmila Vidiasova},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Factors Influencing Trust in Smart City Services},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {353--365},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_27},
  doi          = {10.1007/978-3-030-27325-5\_27},
  timestamp    = {Wed, 21 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/TrutnevV19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/VirkarPV19,
  author       = {Shefali Virkar and
                  Gabriela Viale Pereira and
                  Michela Vignoli},
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Investigating the Social, Political, Economic and Cultural Implications
                  of Data Trading},
  booktitle    = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  pages        = {215--229},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5\_17},
  doi          = {10.1007/978-3-030-27325-5\_17},
  timestamp    = {Mon, 26 Jun 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/VirkarPV19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2019,
  editor       = {Ida Lindgren and
                  Marijn Janssen and
                  Habin Lee and
                  Andrea Polini and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Electronic Government - 18th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11685},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-27325-5},
  doi          = {10.1007/978-3-030-27325-5},
  isbn         = {978-3-030-27324-8},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2019.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AcharyaRV18,
  author       = {Vijeth Acharya and
                  Arkalgud Ramaprasad and
                  Shraddha Vasudevan},
  editor       = {Peter Parycek and
                  Olivier Glassey and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Shefali Virkar},
  title        = {eLand Governance in India: Transcending Digitization},
  booktitle    = {Electronic Government - 17th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2018, Krems, Austria, September 3-5, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11020},
  pages        = {73--84},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-98690-6\_7},
  doi          = {10.1007/978-3-319-98690-6\_7},
  timestamp    = {Fri, 08 Sep 2023 14:38:15 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AcharyaRV18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AkkayaK18,
  author       = {Cigdem Akkaya and
                  Helmut Krcmar},
  editor       = {Peter Parycek and
                  Olivier Glassey and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Shefali Virkar},
  title        = {Towards the Implementation of the EU-Wide "Once-Only Principle": Perceptions
                  of Citizens in the DACH-Region},
  booktitle    = {Electronic Government - 17th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2018, Krems, Austria, September 3-5, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11020},
  pages        = {155--166},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-98690-6\_14},
  doi          = {10.1007/978-3-319-98690-6\_14},
  timestamp    = {Mon, 20 Aug 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AkkayaK18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BaltaK18,
  author       = {Dian Balta and
                  Helmut Krcmar},
  editor       = {Peter Parycek and
                  Olivier Glassey and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Shefali Virkar},
  title        = {Managing Standardization in eGovernment: {A} Coordination Theory based
                  Analysis Framework},
  booktitle    = {Electronic Government - 17th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2018, Krems, Austria, September 3-5, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11020},
  pages        = {60--72},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-98690-6\_6},
  doi          = {10.1007/978-3-319-98690-6\_6},
  timestamp    = {Mon, 20 Aug 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BaltaK18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Bolivar18,
  author       = {Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  editor       = {Peter Parycek and
                  Olivier Glassey and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Shefali Virkar},
  title        = {Fostering the Citizen Participation Models for Public Value Creation
                  in Cooperative Environment of Smart Cities},
  booktitle    = {Electronic Government - 17th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2018, Krems, Austria, September 3-5, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11020},
  pages        = {235--248},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-98690-6\_20},
  doi          = {10.1007/978-3-319-98690-6\_20},
  timestamp    = {Mon, 16 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Bolivar18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CarvalhoS18,
  author       = {Joana Carvalho and
                  Delfina Soares},
  editor       = {Peter Parycek and
                  Olivier Glassey and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Shefali Virkar},
  title        = {Who Is Measuring What and How in {EGOV} Domain?},
  booktitle    = {Electronic Government - 17th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2018, Krems, Austria, September 3-5, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11020},
  pages        = {120--131},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-98690-6\_11},
  doi          = {10.1007/978-3-319-98690-6\_11},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CarvalhoS18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ChristodoulouDD18,
  author       = {Paraskevi Christodoulou and
                  Stefan Decker and
                  Aikaterini{-}Vasiliki Douka and
                  Charalampia Komopoulou and
                  Vassilios Peristeras and
                  Sofia Sgagia and
                  Vaios Tsarapatsanis and
                  Dimosthenis Vardouniotis},
  editor       = {Peter Parycek and
                  Olivier Glassey and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Shefali Virkar},
  title        = {Data Makes the Public Sector Go Round},
  booktitle    = {Electronic Government - 17th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2018, Krems, Austria, September 3-5, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11020},
  pages        = {221--232},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-98690-6\_19},
  doi          = {10.1007/978-3-319-98690-6\_19},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/ChristodoulouDD18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CrusoeM18,
  author       = {Jonathan Crusoe and
                  Ulf Melin},
  editor       = {Peter Parycek and
                  Olivier Glassey and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Shefali Virkar},
  title        = {Investigating Open Government Data Barriers - {A} Literature Review
                  and Conceptualization},
  booktitle    = {Electronic Government - 17th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2018, Krems, Austria, September 3-5, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11020},
  pages        = {169--183},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-98690-6\_15},
  doi          = {10.1007/978-3-319-98690-6\_15},
  timestamp    = {Thu, 13 Sep 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CrusoeM18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Csaki18,
  author       = {Csaba Cs{\'{a}}ki},
  editor       = {Peter Parycek and
                  Olivier Glassey and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Shefali Virkar},
  title        = {Towards Open Data Quality Improvements Based on Root Cause Analysis
                  of Quality Issues},
  booktitle    = {Electronic Government - 17th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2018, Krems, Austria, September 3-5, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11020},
  pages        = {208--220},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-98690-6\_18},
  doi          = {10.1007/978-3-319-98690-6\_18},
  timestamp    = {Thu, 13 Sep 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Csaki18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FujimotoC18,
  author       = {M{\'{a}}rcia Myuki Takenaka Fujimoto and
                  Edna Dias Canedo},
  editor       = {Peter Parycek and
                  Olivier Glassey and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Shefali Virkar},
  title        = {Ontology Based Data Management - {A} Study in a Brazilian Federal
                  Agency},
  booktitle    = {Electronic Government - 17th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2018, Krems, Austria, September 3-5, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11020},
  pages        = {144--154},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-98690-6\_13},
  doi          = {10.1007/978-3-319-98690-6\_13},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FujimotoC18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KalvetKHT18,
  author       = {Tarmo Kalvet and
                  Henrik Karlz{\'{e}}n and
                  Amund Hunstad and
                  Marek Tiits},
  editor       = {Peter Parycek and
                  Olivier Glassey and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Shefali Virkar},
  title        = {Live Enrolment for Identity Documents in Europe},
  booktitle    = {Electronic Government - 17th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2018, Krems, Austria, September 3-5, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11020},
  pages        = {29--39},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-98690-6\_3},
  doi          = {10.1007/978-3-319-98690-6\_3},
  timestamp    = {Mon, 20 Aug 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KalvetKHT18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KlievinkJVE18,
  author       = {Bram Klievink and
                  Marijn Janssen and
                  Haiko Van Der Voort and
                  S{\'{e}}linde van Engelenburg},
  editor       = {Peter Parycek and
                  Olivier Glassey and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Shefali Virkar},
  title        = {Regulatory Compliance and Over-Compliant Information Sharing - Changes
                  in the {B2G} Landscape},
  booktitle    = {Electronic Government - 17th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2018, Krems, Austria, September 3-5, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11020},
  pages        = {249--260},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-98690-6\_21},
  doi          = {10.1007/978-3-319-98690-6\_21},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KlievinkJVE18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LeeLL18,
  author       = {Hong Joo Lee and
                  Minsik Lee and
                  Habin Lee},
  editor       = {Peter Parycek and
                  Olivier Glassey and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Shefali Virkar},
  title        = {Understanding Public Healthcare Service Quality from Social Media},
  booktitle    = {Electronic Government - 17th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2018, Krems, Austria, September 3-5, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11020},
  pages        = {40--47},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-98690-6\_4},
  doi          = {10.1007/978-3-319-98690-6\_4},
  timestamp    = {Wed, 14 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/LeeLL18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LimaBBV18,
  author       = {Pedro C. R. Lima and
                  Raissa Barcellos and
                  Fl{\'{a}}via Bernardini and
                  Jos{\'{e}} Viterbo},
  editor       = {Peter Parycek and
                  Olivier Glassey and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Shefali Virkar},
  title        = {Using Geocoding and Topic Extraction to Make Sense of Comments on
                  Social Network Pages of Local Government Agencies},
  booktitle    = {Electronic Government - 17th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2018, Krems, Austria, September 3-5, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11020},
  pages        = {263--274},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-98690-6\_22},
  doi          = {10.1007/978-3-319-98690-6\_22},
  timestamp    = {Wed, 14 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/LimaBBV18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MartinsFRV18,
  author       = {Jo{\~{a}}o Martins and
                  Bruno Fernandes and
                  Ibrahim Kholilul Rohman and
                  Linda Veiga},
  editor       = {Peter Parycek and
                  Olivier Glassey and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Shefali Virkar},
  title        = {The War on Corruption: The Role of Electronic Government},
  booktitle    = {Electronic Government - 17th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2018, Krems, Austria, September 3-5, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11020},
  pages        = {98--109},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-98690-6\_9},
  doi          = {10.1007/978-3-319-98690-6\_9},
  timestamp    = {Thu, 21 Feb 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/MartinsFRV18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/McBrideTKK18,
  author       = {Keegan McBride and
                  Maarja Toots and
                  Tarmo Kalvet and
                  Robert Krimmer},
  editor       = {Peter Parycek and
                  Olivier Glassey and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Shefali Virkar},
  title        = {Open Government Data Driven Co-creation: Moving Towards Citizen-Government
                  Collaboration},
  booktitle    = {Electronic Government - 17th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2018, Krems, Austria, September 3-5, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11020},
  pages        = {184--195},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-98690-6\_16},
  doi          = {10.1007/978-3-319-98690-6\_16},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/McBrideTKK18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MelinAL18,
  author       = {Ulf Melin and
                  Karin Axelsson and
                  Truls L{\"{o}}fstedt},
  editor       = {Peter Parycek and
                  Olivier Glassey and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Shefali Virkar},
  title        = {Understanding an Integrated Management System in a Government Agency
                  - Focusing Institutional Carriers},
  booktitle    = {Electronic Government - 17th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2018, Krems, Austria, September 3-5, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11020},
  pages        = {15--28},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-98690-6\_2},
  doi          = {10.1007/978-3-319-98690-6\_2},
  timestamp    = {Thu, 13 Sep 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MelinAL18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PurwantoZJ18,
  author       = {Arie Purwanto and
                  Anneke Zuiderwijk and
                  Marijn Janssen},
  editor       = {Peter Parycek and
                  Olivier Glassey and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Shefali Virkar},
  title        = {Group Development Stages in Open Government Data Engagement Initiatives:
                  {A} Comparative Case Studies Analysis},
  booktitle    = {Electronic Government - 17th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2018, Krems, Austria, September 3-5, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11020},
  pages        = {48--59},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-98690-6\_5},
  doi          = {10.1007/978-3-319-98690-6\_5},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PurwantoZJ18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RukanovaHHAT18,
  author       = {Boriana Rukanova and
                  Helle Zinner Henriksen and
                  Frank Heijmann and
                  Siti Arna Arifah Arman and
                  Yao{-}Hua Tan},
  editor       = {Peter Parycek and
                  Olivier Glassey and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Shefali Virkar},
  title        = {Public Funding in Collective Innovations for Public-Private Activities},
  booktitle    = {Electronic Government - 17th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2018, Krems, Austria, September 3-5, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11020},
  pages        = {132--143},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-98690-6\_12},
  doi          = {10.1007/978-3-319-98690-6\_12},
  timestamp    = {Mon, 20 Aug 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RukanovaHHAT18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SchmidthuberKH18,
  author       = {Lisa Schmidthuber and
                  Bernhard Krabina and
                  Dennis Hilgers},
  editor       = {Peter Parycek and
                  Olivier Glassey and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Shefali Virkar},
  title        = {Local Open Government: Empirical Evidence from Austrian Municipalities},
  booktitle    = {Electronic Government - 17th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2018, Krems, Austria, September 3-5, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11020},
  pages        = {110--119},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-98690-6\_10},
  doi          = {10.1007/978-3-319-98690-6\_10},
  timestamp    = {Sun, 02 Jun 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SchmidthuberKH18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SoderstromMLG18,
  author       = {Fredrik S{\"{o}}derstr{\"{o}}m and
                  Ulf Melin and
                  Ida Lindgren and
                  Zara Galzie},
  editor       = {Peter Parycek and
                  Olivier Glassey and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Shefali Virkar},
  title        = {Coordinating Public E-services - Investigating Mechanisms and Practices
                  in a Government Agency},
  booktitle    = {Electronic Government - 17th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2018, Krems, Austria, September 3-5, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11020},
  pages        = {85--97},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-98690-6\_8},
  doi          = {10.1007/978-3-319-98690-6\_8},
  timestamp    = {Thu, 13 Sep 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SoderstromMLG18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/VirkarP18,
  author       = {Shefali Virkar and
                  Gabriela Viale Pereira},
  editor       = {Peter Parycek and
                  Olivier Glassey and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Shefali Virkar},
  title        = {Exploring Open Data State-of-the-Art: {A} Review of the Social, Economic
                  and Political Impacts},
  booktitle    = {Electronic Government - 17th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2018, Krems, Austria, September 3-5, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11020},
  pages        = {196--207},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-98690-6\_17},
  doi          = {10.1007/978-3-319-98690-6\_17},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/VirkarP18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Yli-HuumoPRS18,
  author       = {Jesse Yli{-}Huumo and
                  Tero P{\"{a}}iv{\"{a}}rinta and
                  Juho Rinne and
                  Kari Smolander},
  editor       = {Peter Parycek and
                  Olivier Glassey and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Shefali Virkar},
  title        = {Suomi.fi - Towards Government 3.0 with a National Service Platform},
  booktitle    = {Electronic Government - 17th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2018, Krems, Austria, September 3-5, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11020},
  pages        = {3--14},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-98690-6\_1},
  doi          = {10.1007/978-3-319-98690-6\_1},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Yli-HuumoPRS18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2018,
  editor       = {Peter Parycek and
                  Olivier Glassey and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Shefali Virkar},
  title        = {Electronic Government - 17th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2018, Krems, Austria, September 3-5, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11020},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-98690-6},
  doi          = {10.1007/978-3-319-98690-6},
  isbn         = {978-3-319-98689-0},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2018.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AlexopoulosDC17,
  author       = {Charalampos Alexopoulos and
                  Vasiliki Diamantopoulou and
                  Yannis Charalabidis},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {Tracking the Evolution of {OGD} Portals: {A} Maturity Model},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {287--300},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_24},
  doi          = {10.1007/978-3-319-64677-0\_24},
  timestamp    = {Fri, 08 Sep 2023 14:38:15 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AlexopoulosDC17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AskedalFSS17,
  author       = {Kirsti Askedal and
                  Leif Skiftenes Flak and
                  Hans Solli{-}S{\ae}ther and
                  Detmar W. Straub},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {Organizational Learning to Leverage Benefits Realization Management;
                  Evidence from a Municipal eHealth Effort},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {142--153},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_12},
  doi          = {10.1007/978-3-319-64677-0\_12},
  timestamp    = {Sun, 12 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/AskedalFSS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BarbosaS17,
  author       = {Lu{\'{\i}}s Soares Barbosa and
                  Lu{\'{\i}}s Paulo Santos},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {Networks of Universities as a Tool for {GCIO} Education},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {117--127},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_10},
  doi          = {10.1007/978-3-319-64677-0\_10},
  timestamp    = {Fri, 02 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BarbosaS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BierensKB17,
  author       = {Raymond Bierens and
                  Bram Klievink and
                  Jan van den Berg},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {A Social Cyber Contract Theory Model for Understanding National Cyber
                  Strategies},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {166--176},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_14},
  doi          = {10.1007/978-3-319-64677-0\_14},
  timestamp    = {Tue, 29 Aug 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BierensKB17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CasapP17,
  author       = {Lucia Casap and
                  John S{\"{o}}ren Pettersson},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {The E-governance Development in Educational Sector of Republic of
                  Moldova},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {177--186},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_15},
  doi          = {10.1007/978-3-319-64677-0\_15},
  timestamp    = {Tue, 29 Aug 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CasapP17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ChenPC17,
  author       = {Yumei Chen and
                  Theresa A. Pardo and
                  Shanshan Chen},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {Exploring on the Role of Open Government Data in Emergency Management},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {303--313},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_25},
  doi          = {10.1007/978-3-319-64677-0\_25},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ChenPC17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Dhaou17,
  author       = {Soumaya I. Ben Dhaou},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {Towards a Repository of e-Government Capabilities},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {154--165},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_13},
  doi          = {10.1007/978-3-319-64677-0\_13},
  timestamp    = {Fri, 02 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Dhaou17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DistelB17,
  author       = {Bettina Distel and
                  J{\"{o}}rg Becker},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {All Citizens are the Same, Aren't They? - Developing an E-government
                  User Typology},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {336--347},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_28},
  doi          = {10.1007/978-3-319-64677-0\_28},
  timestamp    = {Sat, 24 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/DistelB17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/EngelenburgJKT17,
  author       = {S{\'{e}}linde van Engelenburg and
                  Marijn Janssen and
                  Bram Klievink and
                  Yao{-}Hua Tan},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {Comparing a Shipping Information Pipeline with a Thick Flow and a
                  Thin Flow},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {228--239},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_19},
  doi          = {10.1007/978-3-319-64677-0\_19},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/EngelenburgJKT17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FraefelHG17,
  author       = {Marianne Fraefel and
                  Stephan Haller and
                  Adrian Gschwend},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {Big Data in the Public Sector. Linking Cities to Sensors},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {276--286},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_23},
  doi          = {10.1007/978-3-319-64677-0\_23},
  timestamp    = {Thu, 21 Sep 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FraefelHG17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Glassey17,
  author       = {Olivier Glassey},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {Proactive Transparency and Open Data: {A} Tentative Analysis},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {314--323},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_26},
  doi          = {10.1007/978-3-319-64677-0\_26},
  timestamp    = {Tue, 29 Aug 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Glassey17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GuptaPB17,
  author       = {Anushri Gupta and
                  Panos Panagiotopoulos and
                  Frances Bowen},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {Towards a Capabilities Approach to Smart City Management},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {25--35},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_3},
  doi          = {10.1007/978-3-319-64677-0\_3},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/GuptaPB17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HolgerssonAM17,
  author       = {Jesper Holgersson and
                  Karin Axelsson and
                  Ulf Melin},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {External User Inclusion in Public e-Service Development: Exploring
                  the Current Practice in Sweden},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {60--70},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_6},
  doi          = {10.1007/978-3-319-64677-0\_6},
  timestamp    = {Tue, 29 Aug 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HolgerssonAM17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JohannessenBO17,
  author       = {Marius Rohde Johannessen and
                  Lasse Berntzen and
                  Ansgar {\O}deg{\aa}rd},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {A Review of the Norwegian Plain Language Policy},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {187--198},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_16},
  doi          = {10.1007/978-3-319-64677-0\_16},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/JohannessenBO17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JoiaS17,
  author       = {Luiz Antonio Joia and
                  Ricardo Paschoeto dos Santos},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {{ICT} and Financial Inclusion in the Brazilian Amazon},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {199--211},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_17},
  doi          = {10.1007/978-3-319-64677-0\_17},
  timestamp    = {Tue, 29 Aug 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/JoiaS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KabanovC17,
  author       = {Yury Kabanov and
                  Andrei V. Chugunov},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {Electronic "Pockets of Effectiveness": E-governance and Institutional
                  Change in St. Petersburg, Russia},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {386--398},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_32},
  doi          = {10.1007/978-3-319-64677-0\_32},
  timestamp    = {Fri, 27 Dec 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/KabanovC17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KlischewskiE17,
  author       = {Ralf Klischewski and
                  Yomn Elmistikawy},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {Designing Information Marketplaces for Disaster Management},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {3--12},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_1},
  doi          = {10.1007/978-3-319-64677-0\_1},
  timestamp    = {Tue, 29 Aug 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KlischewskiE17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LindgrenM17,
  author       = {Ida Lindgren and
                  Ulf Melin},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {Time to Refuel the Conceptual Discussion on Public e-Services - Revisiting
                  How e-Services Are Manifested in Practice},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {92--101},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_8},
  doi          = {10.1007/978-3-319-64677-0\_8},
  timestamp    = {Tue, 29 Aug 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LindgrenM17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Luna-ReyesSCPLG17,
  author       = {Luis F. Luna{-}Reyes and
                  Rodrigo Sandoval{-}Almaz{\'{a}}n and
                  Gabriel Puron Cid and
                  Sergio Picazo{-}Vela and
                  Dolores E. Luna and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {Understanding Public Value Creation in the Delivery of Electronic
                  Services},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {378--385},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_31},
  doi          = {10.1007/978-3-319-64677-0\_31},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Luna-ReyesSCPLG17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Manda17,
  author       = {More Ickson Manda},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {Towards "Smart Governance" Through a Multidisciplinary Approach to
                  E-government Integration, Interoperability and Information Sharing:
                  {A} Case of the {LMIP} Project in South Africa},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {36--44},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_4},
  doi          = {10.1007/978-3-319-64677-0\_4},
  timestamp    = {Tue, 29 Aug 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Manda17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MatheusJ17,
  author       = {Ricardo Matheus and
                  Marijn Janssen},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {An Evaluation Framework for Linked Open Statistical Data in Government},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {255--263},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_21},
  doi          = {10.1007/978-3-319-64677-0\_21},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MatheusJ17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MutimukweKG17,
  author       = {Chantal Mutimukwe and
                  Ella Kolkowska and
                  {\AA}ke Gr{\"{o}}nlund},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {Trusting and Adopting E-Government Services in Developing Countries?
                  Privacy Concerns and Practices in Rwanda},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {324--335},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_27},
  doi          = {10.1007/978-3-319-64677-0\_27},
  timestamp    = {Sat, 09 Apr 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MutimukweKG17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/NielsenG17,
  author       = {Morten Meyerhoff Nielsen and
                  Nato Goderdzishvili},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {Georgia on My Mind: {A} Study of the Role of Governance and Cooperation
                  in Online Service Delivery in the Caucasus},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {71--91},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_7},
  doi          = {10.1007/978-3-319-64677-0\_7},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/NielsenG17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/OlnesJ17,
  author       = {Svein {\O}lnes and
                  Arild Jansen},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {Blockchain Technology as s Support Infrastructure in e-Government},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {215--227},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_18},
  doi          = {10.1007/978-3-319-64677-0\_18},
  timestamp    = {Tue, 16 Aug 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/OlnesJ17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PietersonEM17,
  author       = {Willem Pieterson and
                  Wolfgang Ebbers and
                  Christian {\O}stergaard Madsen},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {New Channels, New Possibilities: {A} Typology and Classification of
                  Social Robots and Their Role in Multi-channel Public Service Delivery},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {47--59},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_5},
  doi          = {10.1007/978-3-319-64677-0\_5},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PietersonEM17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RamaprasadSS17,
  author       = {Arkalgud Ramaprasad and
                  Aurora S{\'{a}}nchez{-}Ortiz and
                  Thant Syn},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {A Unified Definition of a Smart City},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {13--24},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_2},
  doi          = {10.1007/978-3-319-64677-0\_2},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RamaprasadSS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RukanovaHT17,
  author       = {Boriana Rukanova and
                  Roel Huiden and
                  Yao{-}Hua Tan},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {Coordinated Border Management Through Digital Trade Infrastructures
                  and Trans-National Government Cooperation: The FloraHolland Case},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {240--252},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_20},
  doi          = {10.1007/978-3-319-64677-0\_20},
  timestamp    = {Tue, 29 Aug 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RukanovaHT17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SarantisS17,
  author       = {Demetrios Sarantis and
                  Delfina S{\'{a}} Soares},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {From a Literature Review to a Conceptual Framework for Health Sector
                  Websites' Assessment},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {128--141},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_11},
  doi          = {10.1007/978-3-319-64677-0\_11},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SarantisS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SchollMC17,
  author       = {Hans Jochen Scholl and
                  William Menten{-}Weil and
                  Timothy S. Carlson},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {Information Artifact Evaluation with TEDSrate},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {359--377},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_30},
  doi          = {10.1007/978-3-319-64677-0\_30},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SchollMC17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SolarMGY17,
  author       = {Mauricio Solar and
                  Sergio Murua and
                  Pedro Godoy and
                  Patricio Ya{\~{n}}ez},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {Correlation Between {ICT} Investment and Technological Maturity in
                  Public Agencies},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {411--420},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_34},
  doi          = {10.1007/978-3-319-64677-0\_34},
  timestamp    = {Wed, 25 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SolarMGY17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SundbergL17,
  author       = {Leif Sundberg and
                  Katarina Lindblad{-}Gidlund},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {Value-Based Decision Making: Decision Theory Meets e-Government},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {351--358},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_29},
  doi          = {10.1007/978-3-319-64677-0\_29},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SundbergL17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TootsMKKTPKT17,
  author       = {Maarja Toots and
                  Keegan McBride and
                  Tarmo Kalvet and
                  Robert Krimmer and
                  Efthimios Tambouris and
                  Eleni Panopoulou and
                  Evangelos Kalampokis and
                  Konstantinos A. Tarabanis},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {A Framework for Data-Driven Public Service Co-production},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {264--275},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_22},
  doi          = {10.1007/978-3-319-64677-0\_22},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/TootsMKKTPKT17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/VeigaR17,
  author       = {Linda Veiga and
                  Ibrahim Kholilul Rohman},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {e-Government and the Shadow Economy: Evidence from Across the Globe},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {105--116},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_9},
  doi          = {10.1007/978-3-319-64677-0\_9},
  timestamp    = {Thu, 26 Oct 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/VeigaR17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ZumbuschZF17,
  author       = {Kristina Zumbusch and
                  Philippe Zimmermann and
                  Emamdeen Fohim},
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {Outcome Evaluation of StartBiz - How a Governmental Online-Tool Can
                  Quantitatively Assess Its Benefits for {SME}},
  booktitle    = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  pages        = {399--410},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0\_33},
  doi          = {10.1007/978-3-319-64677-0\_33},
  timestamp    = {Thu, 21 Sep 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ZumbuschZF17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2017,
  editor       = {Marijn Janssen and
                  Karin Axelsson and
                  Olivier Glassey and
                  Bram Klievink and
                  Robert Krimmer and
                  Ida Lindgren and
                  Peter Parycek and
                  Hans Jochen Scholl and
                  Dmitrii Trutnev},
  title        = {Electronic Government - 16th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10428},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-64677-0},
  doi          = {10.1007/978-3-319-64677-0},
  isbn         = {978-3-319-64676-3},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2017.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AavikK16,
  author       = {Gerli Aavik and
                  Robert Krimmer},
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {Integrating Digital Migrants: Solutions for Cross-Border Identification
                  from E-Residency to eIDAS. {A} Case Study from Estonia},
  booktitle    = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  pages        = {151--163},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5\_12},
  doi          = {10.1007/978-3-319-44421-5\_12},
  timestamp    = {Fri, 08 Sep 2023 14:38:14 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AavikK16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AxelssonMG16,
  author       = {Karin Axelsson and
                  Ulf Melin and
                  Malin Granath},
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {In Search of {ICT} in Smart Cities - Policy Documents as Idea Carriers
                  in Urban Development},
  booktitle    = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  pages        = {215--227},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5\_17},
  doi          = {10.1007/978-3-319-44421-5\_17},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AxelssonMG16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BrousJV16,
  author       = {Paul Brous and
                  Marijn Janssen and
                  Riikka Vilminko{-}Heikkinen},
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {Coordinating Decision-Making in Data Management Activities: {A} Systematic
                  Review of Data Governance Principles},
  booktitle    = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  pages        = {115--125},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5\_9},
  doi          = {10.1007/978-3-319-44421-5\_9},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BrousJV16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CestnikK16,
  author       = {Bojan Cestnik and
                  Alenka Kern},
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {Cross-Context Linking Concepts Discovery in E-Government Literature},
  booktitle    = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  pages        = {19--30},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5\_2},
  doi          = {10.1007/978-3-319-44421-5\_2},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CestnikK16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/EckartzBO16,
  author       = {Silja Eckartz and
                  Tijs A. van den Broek and
                  Merel Ooms},
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {Open Data Innovation Capabilities: Towards a Framework of How to Innovate
                  with Open Data},
  booktitle    = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  pages        = {47--60},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5\_4},
  doi          = {10.1007/978-3-319-44421-5\_4},
  timestamp    = {Mon, 08 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/EckartzBO16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/EffingG16,
  author       = {Robin Effing and
                  Bert P. Groot},
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {Social Smart City: Introducing Digital and Social Strategies for Participatory
                  Governance in Smart Cities},
  booktitle    = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  pages        = {241--252},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5\_19},
  doi          = {10.1007/978-3-319-44421-5\_19},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/EffingG16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FornazinJ16,
  author       = {Marcelo Fornazin and
                  Luiz Antonio Joia},
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {Techno-Government Networks: Actor-Network Theory in Electronic Government
                  Research},
  booktitle    = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  pages        = {188--199},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5\_15},
  doi          = {10.1007/978-3-319-44421-5\_15},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FornazinJ16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HulstijnHZT16,
  author       = {Joris Hulstijn and
                  Wout Hofman and
                  Gerwin Zomer and
                  Yao{-}Hua Tan},
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {Towards Trusted Trade-Lanes},
  booktitle    = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  pages        = {299--311},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5\_24},
  doi          = {10.1007/978-3-319-44421-5\_24},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HulstijnHZT16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Ingrams16,
  author       = {Alex Ingrams},
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {An Analytic Framework for Open Government Policy Design Processes},
  booktitle    = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  pages        = {203--214},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5\_16},
  doi          = {10.1007/978-3-319-44421-5\_16},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Ingrams16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KalampokisTKT16,
  author       = {Evangelos Kalampokis and
                  Efthimios Tambouris and
                  Areti Karamanou and
                  Konstantinos A. Tarabanis},
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {Open Statistics: The Rise of a New Era for Open Data?},
  booktitle    = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  pages        = {31--43},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5\_3},
  doi          = {10.1007/978-3-319-44421-5\_3},
  timestamp    = {Mon, 03 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/KalampokisTKT16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Lemmetti16,
  author       = {Juha Lemmetti},
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {Construction of Enterprise Architecture in Discourses Within the Public
                  Sector},
  booktitle    = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  pages        = {287--298},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5\_23},
  doi          = {10.1007/978-3-319-44421-5\_23},
  timestamp    = {Thu, 15 Jun 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Lemmetti16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Lourenco16,
  author       = {Rui Pedro Louren{\c{c}}o},
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {Open Government Policies: Untangling the Differences and Similarities
                  Between the {US} and the {EU} Approach},
  booktitle    = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  pages        = {87--98},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5\_7},
  doi          = {10.1007/978-3-319-44421-5\_7},
  timestamp    = {Fri, 02 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Lourenco16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Maki-LohiluomaH16,
  author       = {Paula M{\"{a}}ki{-}Lohiluoma and
                  Pasi Hellsten and
                  Samuli Pekkola},
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {{IS} Acquisition Characteristics in the Public Sector},
  booktitle    = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  pages        = {164--175},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5\_13},
  doi          = {10.1007/978-3-319-44421-5\_13},
  timestamp    = {Sat, 21 Oct 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Maki-LohiluomaH16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MandaB16,
  author       = {More Ickson Manda and
                  Judy Backhouse},
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {Towards a "Smart Society" Through a Connected and Smart Citizenry
                  in South Africa: {A} Review of the National Broadband Strategy and
                  Policy},
  booktitle    = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  pages        = {228--240},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5\_18},
  doi          = {10.1007/978-3-319-44421-5\_18},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/MandaB16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MkudeW16,
  author       = {Catherine G. Mkude and
                  Maria A. Wimmer},
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {E-Government Challenges: Methods Supporting Qualitative and Quantitative
                  Analysis},
  booktitle    = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  pages        = {176--187},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5\_14},
  doi          = {10.1007/978-3-319-44421-5\_14},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MkudeW16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MondorfW16,
  author       = {Ansgar Mondorf and
                  Maria A. Wimmer},
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {Requirements for an Architecture Framework for Pan-European E-Government
                  Services},
  booktitle    = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  pages        = {135--150},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5\_11},
  doi          = {10.1007/978-3-319-44421-5\_11},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MondorfW16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Olnes16,
  author       = {Svein {\O}lnes},
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {Beyond Bitcoin Enabling Smart Government Using Blockchain Technology},
  booktitle    = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  pages        = {253--264},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5\_20},
  doi          = {10.1007/978-3-319-44421-5\_20},
  timestamp    = {Tue, 16 Aug 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Olnes16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Panagiotopoulos16,
  author       = {Panos Panagiotopoulos and
                  Dennis De Widt},
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {Digital Networks in Public Administration: The Case of {\#}Localgov},
  booktitle    = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  pages        = {277--286},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5\_22},
  doi          = {10.1007/978-3-319-44421-5\_22},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Panagiotopoulos16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ReggiD16,
  author       = {Luigi Reggi and
                  Sharon S. Dawes},
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {Open Government Data Ecosystems: Linking Transparency for Innovation
                  with Transparency for Participation and Accountability},
  booktitle    = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  pages        = {74--86},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5\_6},
  doi          = {10.1007/978-3-319-44421-5\_6},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ReggiD16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Sanchez-Nielsen16,
  author       = {Elena S{\'{a}}nchez{-}Nielsen and
                  Francisco Ch{\'{a}}vez{-}Guti{\'{e}}rrez},
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {Towards Effective and Efficient Open Government in Parliaments with
                  Situational Awareness-Based Information Services},
  booktitle    = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  pages        = {99--112},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5\_8},
  doi          = {10.1007/978-3-319-44421-5\_8},
  timestamp    = {Mon, 26 Jun 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Sanchez-Nielsen16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SayogoGC16,
  author       = {Djoko Sigit Sayogo and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Felippe Cronemberger},
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {Determinants of Clarity of Roles and Responsibilities in Interagency
                  Information Integration and Sharing {(IIS)}},
  booktitle    = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  pages        = {126--134},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5\_10},
  doi          = {10.1007/978-3-319-44421-5\_10},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SayogoGC16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Scholl16,
  author       = {Hans Jochen Scholl},
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {Making Sense of Indices and Impact Numbers: Establishing Leading {EGOV}
                  Scholars' "Signatures"},
  booktitle    = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  pages        = {3--18},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5\_1},
  doi          = {10.1007/978-3-319-44421-5\_1},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Scholl16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SteinbauerHA16,
  author       = {Matthias Steinbauer and
                  Markus Hiesmair and
                  Gabriele Anderst{-}Kotsis},
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {Making Computers Understand Coalition and Opposition in Parliamentary
                  Democracy},
  booktitle    = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  pages        = {265--276},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5\_21},
  doi          = {10.1007/978-3-319-44421-5\_21},
  timestamp    = {Wed, 14 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/SteinbauerHA16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SushaJJ16,
  author       = {Iryna Susha and
                  Paul Johannesson and
                  Gustaf Juell{-}Skielse},
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {Open Data Research in the Nordic Region: Towards a Scandinavian Approach?},
  booktitle    = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  pages        = {61--73},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5\_5},
  doi          = {10.1007/978-3-319-44421-5\_5},
  timestamp    = {Thu, 15 Jun 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SushaJJ16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2015eepm,
  editor       = {Dimitrios Askounis and
                  Sotirios Koussouris},
  title        = {Proceedings of the Workshop on Enabling Effective Policy Making 2015
                  - Coupling the Power of Data with the Wisdom of the Crowd co-located
                  with 14th {IFIP} Electronic Government and 7th Electronic Participation
                  Conference (eGOV 2015), Thessaloniki, Greece, August 31, 2015},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {1553},
  publisher    = {CEUR-WS.org},
  year         = {2016},
  url          = {https://ceur-ws.org/Vol-1553},
  urn          = {urn:nbn:de:0074-1553-4},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/2015eepm.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2016ifip,
  editor       = {Hans Jochen Scholl and
                  Olivier Glassey and
                  Marijn Janssen and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek and
                  Efthimios Tambouris and
                  Maria A. Wimmer and
                  Tomasz Janowski and
                  Delfina S{\'{a}} Soares},
  title        = {Electronic Government - 15th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2016, Guimar{\~{a}}es, Portugal, September 5-8, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9820},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-44421-5},
  doi          = {10.1007/978-3-319-44421-5},
  isbn         = {978-3-319-44420-8},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2016ifip.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AlanneHPS15,
  author       = {Aki Alanne and
                  Pasi Hellsten and
                  Samuli Pekkola and
                  Iiris Saarenp{\"{a}}{\"{a}}},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {Three Positives Make One Negative: Public Sector {IS} Procurement},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {321--333},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_24},
  doi          = {10.1007/978-3-319-22479-4\_24},
  timestamp    = {Sat, 21 Oct 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AlanneHPS15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Alcaide-MunozB15,
  author       = {Laura Alcaide{-}Mu{\~{n}}oz and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {Theoretical Support for Social Media Research. {A} Scientometric Analysis},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {59--75},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_5},
  doi          = {10.1007/978-3-319-22479-4\_5},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Alcaide-MunozB15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BaltaGWK15,
  author       = {Dian Balta and
                  Vanessa Greger and
                  Petra Wolf and
                  Helmut Krcmar},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {Why Realization Mismatches Expectations of e-Government Project Benefits?
                  Towards Benefit Realization Planning},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {233--245},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_18},
  doi          = {10.1007/978-3-319-22479-4\_18},
  timestamp    = {Tue, 20 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BaltaGWK15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BothosNMRTCSZGT15,
  author       = {Efthimios Bothos and
                  Niki Nikolakakou and
                  Gregoris Mentzas and
                  Marco Raberto and
                  Andrea Teglio and
                  Silvano Cincotti and
                  Franziska Sch{\"{u}}tze and
                  Hendrik Zimmermann and
                  Marko Grobelnik and
                  Anna Triantafillou},
  editor       = {Dimitrios Askounis and
                  Sotirios Koussouris},
  title        = {Orchestrating Global Systems Science and Information Technologies
                  for Policy Modelling - The {SYMPHONY} Approach},
  booktitle    = {Proceedings of the Workshop on Enabling Effective Policy Making 2015
                  - Coupling the Power of Data with the Wisdom of the Crowd co-located
                  with 14th {IFIP} Electronic Government and 7th Electronic Participation
                  Conference (eGOV 2015), Thessaloniki, Greece, August 31, 2015},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {1553},
  publisher    = {CEUR-WS.org},
  year         = {2015},
  url          = {https://ceur-ws.org/Vol-1553/paper2.pdf},
  timestamp    = {Fri, 10 Mar 2023 16:22:24 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BothosNMRTCSZGT15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BrooksP15,
  author       = {Laurence D. Brooks and
                  Alexander Persaud},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {Comparing Local e-Government Websites in Canada and the {UK}},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {291--304},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_22},
  doi          = {10.1007/978-3-319-22479-4\_22},
  timestamp    = {Mon, 11 Nov 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BrooksP15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BrousJ15,
  author       = {Paul Brous and
                  Marijn Janssen},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {Advancing e-Government Using the Internet of Things: {A} Systematic
                  Review of Benefits},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {156--169},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_12},
  doi          = {10.1007/978-3-319-22479-4\_12},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BrousJ15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CauterSC15,
  author       = {Lies Van Cauter and
                  Monique Snoeck and
                  Joep Crompvoets},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {Removing the Blinkers: What a Process View Learns About {G2G} Information
                  Systems in Flanders},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {209--221},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_16},
  doi          = {10.1007/978-3-319-22479-4\_16},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/CauterSC15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ChristianssonAM15,
  author       = {Marie{-}Therese Christiansson and
                  Karin Axelsson and
                  Ulf Melin},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {Inter-organizational Public e-Service Development: Emerging Lessons
                  from an Inside-Out Perspective},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {183--196},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_14},
  doi          = {10.1007/978-3-319-22479-4\_14},
  timestamp    = {Tue, 20 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ChristianssonAM15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Henriksen15,
  author       = {Helle Zinner Henriksen},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {Scrutinizing Open Government Data to Understand Patterns in eGovernment
                  Uptake},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {144--155},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_11},
  doi          = {10.1007/978-3-319-22479-4\_11},
  timestamp    = {Tue, 20 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Henriksen15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JanssenMZ15,
  author       = {Marijn Janssen and
                  Ricardo Matheus and
                  Anneke Zuiderwijk},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {Big and Open Linked Data {(BOLD)} to Create Smart Cities and Citizens:
                  Insights from Smart Energy and Mobility Cases},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {79--90},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_6},
  doi          = {10.1007/978-3-319-22479-4\_6},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/JanssenMZ15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KhatchatourovLL15,
  author       = {Armen Khatchatourov and
                  Maryline Laurent and
                  Claire Levallois{-}Barth},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {Privacy in Digital Identity Systems: Models, Assessment, and User
                  Adoption},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {273--290},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_21},
  doi          = {10.1007/978-3-319-22479-4\_21},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KhatchatourovLL15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Klareld15,
  author       = {Ann{-}Sofie Klareld},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {Proactivity Postponed? 'Capturing' Records Created in the Context
                  of E-government - {A} Literary Warrant Analysis of the Plans for a
                  National e-archive Service in Sweden},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {334--347},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_25},
  doi          = {10.1007/978-3-319-22479-4\_25},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Klareld15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Klievink15,
  author       = {Bram Klievink},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {Understanding Public-Private Collaboration Configurations for International
                  Information Infrastructures},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {170--180},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_13},
  doi          = {10.1007/978-3-319-22479-4\_13},
  timestamp    = {Tue, 20 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Klievink15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KokkinakosKMKPG15,
  author       = {Panagiotis Kokkinakos and
                  Sotirios Koussouris and
                  Ourania I. Markaki and
                  Costas D. Koutras and
                  John E. Psarras and
                  Yuri Glickman and
                  Martin L{\"{o}}he and
                  Habin Lee},
  editor       = {Dimitrios Askounis and
                  Sotirios Koussouris},
  title        = {Open Data Driven Policy Analysis and Impact Evaluation},
  booktitle    = {Proceedings of the Workshop on Enabling Effective Policy Making 2015
                  - Coupling the Power of Data with the Wisdom of the Crowd co-located
                  with 14th {IFIP} Electronic Government and 7th Electronic Participation
                  Conference (eGOV 2015), Thessaloniki, Greece, August 31, 2015},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {1553},
  publisher    = {CEUR-WS.org},
  year         = {2015},
  url          = {https://ceur-ws.org/Vol-1553/paper1.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/KokkinakosKMKPG15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LarssonTWK15,
  author       = {Aron Larsson and
                  Steve Taylor and
                  Timo Wandh{\"{o}}fer and
                  Vasilis Koulolias},
  editor       = {Dimitrios Askounis and
                  Sotirios Koussouris},
  title        = {Exploiting Online Data in the Policy Making Process},
  booktitle    = {Proceedings of the Workshop on Enabling Effective Policy Making 2015
                  - Coupling the Power of Data with the Wisdom of the Crowd co-located
                  with 14th {IFIP} Electronic Government and 7th Electronic Participation
                  Conference (eGOV 2015), Thessaloniki, Greece, August 31, 2015},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {1553},
  publisher    = {CEUR-WS.org},
  year         = {2015},
  url          = {https://ceur-ws.org/Vol-1553/paper3.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/LarssonTWK15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Lindblad-Gidlund15,
  author       = {Katarina Lindblad{-}Gidlund},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {Makers and Shapers or Users and Choosers Participatory Practices in
                  Digitalization of Public Sector},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {222--232},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_17},
  doi          = {10.1007/978-3-319-22479-4\_17},
  timestamp    = {Tue, 20 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Lindblad-Gidlund15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LoukisCA15,
  author       = {Euripidis N. Loukis and
                  Yannis Charalabidis and
                  Aggeliki Androutsopoulou},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {Evaluating a Passive Social Media Citizensourcing Innovation},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {305--320},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_23},
  doi          = {10.1007/978-3-319-22479-4\_23},
  timestamp    = {Tue, 20 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LoukisCA15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LourencoPI15,
  author       = {Rui Pedro Louren{\c{c}}o and
                  Suzanne Piotrowski and
                  Alex Ingrams},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {Public Accountability {ICT} Support: {A} Detailed Account of Public
                  Accountability Process and Tasks},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {105--117},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_8},
  doi          = {10.1007/978-3-319-22479-4\_8},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LourencoPI15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MadsenK15,
  author       = {Christian {\O}. Madsen and
                  Pernille Kr{\ae}mmergaard},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {Channel Choice: {A} Literature Review},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {3--18},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_1},
  doi          = {10.1007/978-3-319-22479-4\_1},
  timestamp    = {Tue, 20 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MadsenK15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MarkouPKMKA15,
  author       = {George Markou and
                  Eleni Palaiolouga and
                  Panagiotis Kokkinakos and
                  Ourania I. Markaki and
                  Sotirios Koussouris and
                  Dimitrios Askounis},
  editor       = {Dimitrios Askounis and
                  Sotirios Koussouris},
  title        = {Prosperity Indicators - {A} Landscape Analysis},
  booktitle    = {Proceedings of the Workshop on Enabling Effective Policy Making 2015
                  - Coupling the Power of Data with the Wisdom of the Crowd co-located
                  with 14th {IFIP} Electronic Government and 7th Electronic Participation
                  Conference (eGOV 2015), Thessaloniki, Greece, August 31, 2015},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {1553},
  publisher    = {CEUR-WS.org},
  year         = {2015},
  url          = {https://ceur-ws.org/Vol-1553/paper6.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/MarkouPKMKA15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MkudeW15,
  author       = {Catherine G. Mkude and
                  Maria A. Wimmer},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {E-government Systems Design and Implementation in Developed and Developing
                  Countries: Results from a Qualitative Analysis},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {44--58},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_4},
  doi          = {10.1007/978-3-319-22479-4\_4},
  timestamp    = {Tue, 20 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MkudeW15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/OlnesJ15,
  author       = {Svein {\O}lnes and
                  Arild Jansen},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {What Is This Thing Called e-Service? Interoperability Challenges in
                  e-Service Modelling},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {197--208},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_15},
  doi          = {10.1007/978-3-319-22479-4\_15},
  timestamp    = {Tue, 20 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/OlnesJ15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Panagiotopoulos15,
  author       = {Panos Panagiotopoulos and
                  Frances Bowen},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {Conceptualising the Digital Public in Government Crowdsourcing: Social
                  Media and the Imagined Audience},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {19--30},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_2},
  doi          = {10.1007/978-3-319-22479-4\_2},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Panagiotopoulos15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PfisterS15,
  author       = {Joachim Pfister and
                  Gerhard Schwabe},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {Electronic Data Safes as an Infrastructure for Transformational Government?
                  {A} Case Study},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {246--257},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_19},
  doi          = {10.1007/978-3-319-22479-4\_19},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PfisterS15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RamaprasadSS15,
  author       = {Arkalgud Ramaprasad and
                  Aurora S{\'{a}}nchez{-}Ortiz and
                  Thant Syn},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {An Ontology of eGovernment},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {258--269},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_20},
  doi          = {10.1007/978-3-319-22479-4\_20},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RamaprasadSS15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RamfosKKLMSMACK15,
  author       = {Antonis Ramfos and
                  Akrivi Kiousi and
                  Miltiadis Kokkonidis and
                  Christophe Leclercq and
                  David Mekkaoui and
                  Maxime Sattonnay and
                  Manolis Maragoudakis and
                  Aggeliki Androutsopoulou and
                  Yannis Charalabidis and
                  J{\"{o}}rn Kohlhammer and
                  Tobias Ruppert and
                  Hendrik L{\"{u}}cke{-}Tieke and
                  Nikos Dimakopoulos and
                  Leonidas Kallipolitis and
                  Pavel Nikodem and
                  Tomas Madlenak and
                  Francesco Mureddu and
                  Demetrios Pyrenis and
                  Matthew Protonotarios and
                  Charalampos Ipektsidis},
  editor       = {Dimitrios Askounis and
                  Sotirios Koussouris},
  title        = {The "EU Community" Project - Coupling the Power of Data with Community
                  Expertise},
  booktitle    = {Proceedings of the Workshop on Enabling Effective Policy Making 2015
                  - Coupling the Power of Data with the Wisdom of the Crowd co-located
                  with 14th {IFIP} Electronic Government and 7th Electronic Participation
                  Conference (eGOV 2015), Thessaloniki, Greece, August 31, 2015},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {1553},
  publisher    = {CEUR-WS.org},
  year         = {2015},
  url          = {https://ceur-ws.org/Vol-1553/paper5.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/RamfosKKLMSMACK15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SeoudK15,
  author       = {Mai Abu{-}El Seoud and
                  Ralf Klischewski},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {Mediating Citizen-Sourcing of Open Government Applications - {A} Design
                  Science Approach},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {118--129},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_9},
  doi          = {10.1007/978-3-319-22479-4\_9},
  timestamp    = {Tue, 20 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SeoudK15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SorrentinoMD15,
  author       = {Maddalena Sorrentino and
                  Marco de Marco and
                  Paolo Depaoli},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {Steering the Digital Agenda at Arm's Length. All Wobble, No Spin:
                  The Contextual Lens},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {31--43},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_3},
  doi          = {10.1007/978-3-319-22479-4\_3},
  timestamp    = {Tue, 20 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SorrentinoMD15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TambourisKT15,
  author       = {Efthimios Tambouris and
                  Evangelos Kalampokis and
                  Konstantinos A. Tarabanis},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {Processing Linked Open Data Cubes},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {130--143},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_10},
  doi          = {10.1007/978-3-319-22479-4\_10},
  timestamp    = {Mon, 03 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/TambourisKT15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Tserpes15,
  author       = {Konstantinos Tserpes},
  editor       = {Dimitrios Askounis and
                  Sotirios Koussouris},
  title        = {{CONSENSUS} Project: Identifying Publicly Acceptable Policy Implementations},
  booktitle    = {Proceedings of the Workshop on Enabling Effective Policy Making 2015
                  - Coupling the Power of Data with the Wisdom of the Crowd co-located
                  with 14th {IFIP} Electronic Government and 7th Electronic Participation
                  Conference (eGOV 2015), Thessaloniki, Greece, August 31, 2015},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {1553},
  publisher    = {CEUR-WS.org},
  year         = {2015},
  url          = {https://ceur-ws.org/Vol-1553/paper4.pdf},
  timestamp    = {Fri, 10 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Tserpes15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/WassrinLM15,
  author       = {Siri Wassrin and
                  Ida Lindgren and
                  Ulf Melin},
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {Open Innovation Contests for Improving Healthcare - An Explorative
                  Case Study Focusing on Challenges in a Testbed Initiative},
  booktitle    = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  pages        = {91--104},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4\_7},
  doi          = {10.1007/978-3-319-22479-4\_7},
  timestamp    = {Tue, 20 Aug 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/WassrinLM15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2015ifip,
  editor       = {Efthimios Tambouris and
                  Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Konstantinos A. Tarabanis and
                  Mila Gasc{\'{o}} and
                  Bram Klievink and
                  Ida Lindgren and
                  Peter Parycek},
  title        = {Electronic Government - 14th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2015, Thessaloniki, Greece, August 30 - September 2, 2015,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9248},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22479-4},
  doi          = {10.1007/978-3-319-22479-4},
  isbn         = {978-3-319-22478-7},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2015ifip.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AlamB14,
  author       = {Muhammad Shahanoor Alam and
                  Laurence D. Brooks},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {Identifying a Public Sector Information Systems {(PSIS)} for E-service:
                  {A} Case of Land Records E-service in Bangladesh},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {106--119},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_9},
  doi          = {10.1007/978-3-662-44426-9\_9},
  timestamp    = {Fri, 08 Sep 2023 14:38:14 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AlamB14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AlbanoR14,
  author       = {Cl{\'{a}}udio Son{\'{a}}glio Albano and
                  Nicolau Reinhard},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {Open Government Data: Facilitating and Motivating Factors for Coping
                  with Potential Barriers in the Brazilian Context},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {181--193},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_15},
  doi          = {10.1007/978-3-662-44426-9\_15},
  timestamp    = {Wed, 03 Oct 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AlbanoR14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AlexopoulosZCLJ14,
  author       = {Charalampos Alexopoulos and
                  Anneke Zuiderwijk and
                  Yannis Charalabidis and
                  Euripidis N. Loukis and
                  Marijn Janssen},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {Designing a Second Generation of Open Data Platforms: Integrating
                  Open Data and Social Media},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {230--241},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_19},
  doi          = {10.1007/978-3-662-44426-9\_19},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AlexopoulosZCLJ14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AraujoR14,
  author       = {Marcelo Henrique de Araujo and
                  Nicolau Reinhard},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {Categorization of Brazilian Internet Users and Its Impacts on the
                  Use of Electronic Government Services},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {242--252},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_20},
  doi          = {10.1007/978-3-662-44426-9\_20},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/AraujoR14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AxelssonM14,
  author       = {Karin Axelsson and
                  Ulf Melin},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {Contextual Factors Influencing Health Information Systems Implementation
                  in Public Sector - Investigating the Explanatory Power of Critical
                  Success Factors},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {59--71},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_5},
  doi          = {10.1007/978-3-662-44426-9\_5},
  timestamp    = {Wed, 03 Oct 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AxelssonM14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BoerPAG14,
  author       = {Yvon van den Boer and
                  Willem Pieterson and
                  Rex Arendsen and
                  Manon De Groot},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {Source and Channel Choices in Business-to-Government Service Interactions:
                  {A} Vignette Study},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {120--132},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_10},
  doi          = {10.1007/978-3-662-44426-9\_10},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BoerPAG14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CauterSC14,
  author       = {Lies Van Cauter and
                  Monique Snoeck and
                  Joep Crompvoets},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {{PA} Meets {IS} Research: Analysing Failure of Intergovernmental Information
                  Systems via {IS} Adoption and Success Models},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {72--83},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_6},
  doi          = {10.1007/978-3-662-44426-9\_6},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/CauterSC14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CogniniCPR14,
  author       = {Riccardo Cognini and
                  Flavio Corradini and
                  Andrea Polini and
                  Barbara Re},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {Modelling Process Intensive Scenarios for the Smart City},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {147--158},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_12},
  doi          = {10.1007/978-3-662-44426-9\_12},
  timestamp    = {Thu, 23 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CogniniCPR14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DepaoliSM14,
  author       = {Paolo Depaoli and
                  Maddalena Sorrentino and
                  Marco de Marco},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {Shared Services: Maverick or Originator?},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {159--170},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_13},
  doi          = {10.1007/978-3-662-44426-9\_13},
  timestamp    = {Wed, 03 Oct 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/DepaoliSM14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/EckartzHV14,
  author       = {Silja Mareike Eckartz and
                  Wout J. Hofman and
                  Anne Fleur van Veenstra},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {A Decision Model for Data Sharing},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {253--264},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_21},
  doi          = {10.1007/978-3-662-44426-9\_21},
  timestamp    = {Wed, 03 Oct 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/EckartzHV14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/EngersN14,
  author       = {Tom M. van Engers and
                  Sjir Nijssen},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {Connecting People: Semantic-Conceptual Modeling for Laws and Regulations},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {133--146},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_11},
  doi          = {10.1007/978-3-662-44426-9\_11},
  timestamp    = {Wed, 03 Oct 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/EngersN14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FitzgeraldA14,
  author       = {Ciara Fitzgerald and
                  Fr{\'{e}}d{\'{e}}ric Adam},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {Assessing Policy Making for {ICT} Innovation: {A} Decision Support
                  Research Agenda},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {171--180},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_14},
  doi          = {10.1007/978-3-662-44426-9\_14},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FitzgeraldA14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FuL14,
  author       = {Kai{-}Jo Fu and
                  Chung{-}Pin Lee},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {The Role of Trust in the Prioritization of Channel Choices},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {96--105},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_8},
  doi          = {10.1007/978-3-662-44426-9\_8},
  timestamp    = {Wed, 03 Oct 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FuL14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GarciaTN14,
  author       = {Pau Palop Garc{\'{\i}}a and
                  Basanta E. P. Thapa and
                  Bj{\"{o}}rn Niehaves},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {Bridging the Digital Divide at the Regional Level? The Effect of Regional
                  and National Policies on Broadband Access in Europe's Regions},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {218--229},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_18},
  doi          = {10.1007/978-3-662-44426-9\_18},
  timestamp    = {Sat, 24 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/GarciaTN14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GregerBWK14,
  author       = {Vanessa Greger and
                  Dian Balta and
                  Petra Wolf and
                  Helmut Krcmar},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {Analyzing Stakeholders in Complex E-Government Projects: Towards a
                  Stakeholder Interaction Model},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {194--205},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_16},
  doi          = {10.1007/978-3-662-44426-9\_16},
  timestamp    = {Mon, 21 Jan 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/GregerBWK14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Hellberg14,
  author       = {Ann{-}Sofie Hellberg},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {Policy, Process, People and Public Data},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {265--276},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_22},
  doi          = {10.1007/978-3-662-44426-9\_22},
  timestamp    = {Wed, 03 Oct 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Hellberg14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Juell-SkielseHJR14,
  author       = {Gustaf Juell{-}Skielse and
                  Anders Hjalmarsson and
                  Paul Johannesson and
                  Daniel Rudmark},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {Is the Public Motivated to Engage in Open Data Innovation?},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {277--288},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_23},
  doi          = {10.1007/978-3-662-44426-9\_23},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Juell-SkielseHJR14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KlievinkZJ14,
  author       = {Bram Klievink and
                  Anneke Zuiderwijk and
                  Marijn Janssen},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {Interconnecting Governments, Businesses and Citizens - {A} Comparison
                  of Two Digital Infrastructures},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {84--95},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_7},
  doi          = {10.1007/978-3-662-44426-9\_7},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KlievinkZJ14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LourencoS14,
  author       = {Rui Pedro Louren{\c{c}}o and
                  Leila Serra},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {An Online Transparency for Accountability Maturity Model},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {35--46},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_3},
  doi          = {10.1007/978-3-662-44426-9\_3},
  timestamp    = {Fri, 02 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/LourencoS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MadsenBP14,
  author       = {Christian {\O}. Madsen and
                  Jesper Bull Berger and
                  Mick Phythian},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {The Development in Leading e-Government Articles 2001-2010: Definitions,
                  Perspectives, Scope, Research Philosophies, Methods and Recommendations:
                  An Update of Heeks and Bailur},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {17--34},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_2},
  doi          = {10.1007/978-3-662-44426-9\_2},
  timestamp    = {Wed, 03 Oct 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MadsenBP14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MkudeW14,
  author       = {Catherine G. Mkude and
                  Maria A. Wimmer},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {Strategic Aspects for Successful E-government Systems Design: Insights
                  from a Survey in Germany},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {301--312},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_25},
  doi          = {10.1007/978-3-662-44426-9\_25},
  timestamp    = {Wed, 03 Oct 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MkudeW14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MoeS14,
  author       = {Carl Erik Moe and
                  Maung Kyaw Sein},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {Dialectics and Contradictions in Public Procurement of Information
                  Systems},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {289--300},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_24},
  doi          = {10.1007/978-3-662-44426-9\_24},
  timestamp    = {Wed, 03 Oct 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MoeS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Sandoval-AlmazanG14,
  author       = {Rodrigo Sandoval{-}Almaz{\'{a}}n and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {Towards an Evaluation Model for Open Government: {A} Preliminary Proposal},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {47--58},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_4},
  doi          = {10.1007/978-3-662-44426-9\_4},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Sandoval-AlmazanG14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Scholl14,
  author       = {Hans Jochen Scholl},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {The {EGOV} Research Community: An Update on Where We Stand},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {1--16},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_1},
  doi          = {10.1007/978-3-662-44426-9\_1},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Scholl14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SoaresJ14,
  author       = {Carla Danielle Monteiro Soares and
                  Luiz Antonio Joia},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {{LAN} House Implementation and Sustainability in Brazil: An Actor-Network
                  Theory Perspective},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {206--217},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_17},
  doi          = {10.1007/978-3-662-44426-9\_17},
  timestamp    = {Wed, 03 Oct 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SoaresJ14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Solli-SaetherF14,
  author       = {Hans Solli{-}S{\ae}ther and
                  Leif Skiftenes Flak},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {Proposing an Entrepreneurial Process for the Co-creation of {IT} Value},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {313--324},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_26},
  doi          = {10.1007/978-3-662-44426-9\_26},
  timestamp    = {Sun, 12 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Solli-SaetherF14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Yu14,
  author       = {Chien{-}Chih Yu},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {Developing Value-Centric Business Models for Mobile Government},
  booktitle    = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  pages        = {325--336},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9\_27},
  doi          = {10.1007/978-3-662-44426-9\_27},
  timestamp    = {Fri, 02 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Yu14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2014ifip,
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Frank Bannister},
  title        = {Electronic Government - 13th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2014, Dublin, Ireland, September 1-3, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8653},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-662-44426-9},
  doi          = {10.1007/978-3-662-44426-9},
  isbn         = {978-3-662-44425-2},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2014ifip.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Abu-Shanab13,
  author       = {Emad A. Abu{-}Shanab},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {The Relationship between Transparency and E-Government: An Empirical
                  Support},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {84--91},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17290},
  timestamp    = {Fri, 08 Sep 2023 14:38:13 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Abu-Shanab13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AraujoR13,
  author       = {Marcelo Henrique de Araujo and
                  Nicolau Reinhard},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Factors Influencing the Use of Electronic Government Services in Brazil},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {140--149},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17259},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AraujoR13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AraujoTHC13,
  author       = {Renata Mendes de Araujo and
                  Yehia Taher and
                  Willem{-}Jan van den Heuvel and
                  Claudia Cappelli},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Evolving Government-Citizen Ties in Public Service Design and Delivery},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {19--26},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17253},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AraujoTHC13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Axelsson13,
  author       = {Karin Axelsson},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Applying an Ethical Perspective on Stakeholder Participation in Public
                  E-Service Development},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {150--159},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17260},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Axelsson13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AxelssonML13,
  author       = {Karin Axelsson and
                  Ulf Melin and
                  Ida Lindgren},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Stakeholder Salience Changes in an e-Government Implementation Project},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {237--249},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_20},
  doi          = {10.1007/978-3-642-40358-3\_20},
  timestamp    = {Fri, 08 Sep 2023 14:38:13 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AxelssonML13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BershadskayaCT13,
  author       = {Lyudmila Bershadskaya and
                  Andrei V. Chugunov and
                  Dmitrii Trutnev},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Civil Servants' Educational Needs in the Field of E-Governance in
                  {CIS} Countries},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {132--139},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17258},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BershadskayaCT13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Bertot13,
  author       = {John Carlo Bertot},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Building Journal Excellence through Quality Reviews: How to Review
                  a Manuscript},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {274--275},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17283},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Bertot13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BikfalviRK13,
  author       = {Andrea Bikfalvi and
                  Josep Llu{\'{\i}}s de la Rosa and
                  Terence N. Keefe},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {E-Government Service Evaluation: {A} Multiple-item Scale for Assessing
                  Information Quality},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {54--61},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17286},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BikfalviRK13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Buettner13,
  author       = {Ricardo Buettner},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Social Inclusion in E-Participation and E-Government Solutions: {A}
                  Systematic Laboratory-experimental Approach Using Objective Psychophysiological
                  Measures},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {260--261},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17276},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Buettner13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BurkhardtNSSK13,
  author       = {Dirk Burkhardt and
                  Kawa Nazemi and
                  Peter Sonntagbauer and
                  Susanne Sonntagbauer and
                  J{\"{o}}rn Kohlhammer},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Interactive Visualizations in the Process of Policy Modelling},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {104--115},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17255},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BurkhardtNSSK13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CavalheiroJ13,
  author       = {Gabriel Marcuzzo do Canto Cavalheiro and
                  Luiz Antonio Joia},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Examining Sources of Resistance to the Implementation of a Patent
                  Management System in a Developing Country: Evidence from a Case Study
                  of the Brazilian Patent Office},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {262--273},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_22},
  doi          = {10.1007/978-3-642-40358-3\_22},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CavalheiroJ13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CestnikK13,
  author       = {Bojan Cestnik and
                  Alenka Kern},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Agile Sentiment Analysis for more Responsive Public Relations},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {168--175},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17262},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CestnikK13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CharalabidisKTAL13,
  author       = {Yannis Charalabidis and
                  Vangelis Karkaletsis and
                  Anna Triantafillou and
                  Aggeliki Androutsopoulou and
                  Euripidis N. Loukis},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Requirements and Architecture of a Passive Crowdsourcing Environment},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {208--217},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17268},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CharalabidisKTAL13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ChatfieldB13,
  author       = {Akemi Takeoka Chatfield and
                  Uuf Brajawidagda},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Political Will and Strategic Use of YouTube to Advancing Government
                  Transparency: An Analysis of Jakarta Government-Generated YouTube
                  Videos},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {26--37},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_3},
  doi          = {10.1007/978-3-642-40358-3\_3},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ChatfieldB13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CindioS13,
  author       = {Fiorella de Cindio and
                  Douglas Schuler},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Current Social Context and Implications for E-Participation (Panel)},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {266--267},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17279},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CindioS13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CogniniFPR13,
  author       = {Riccardo Cognini and
                  Damiano Falcioni and
                  Alberto Polzonetti and
                  Barbara Re},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {A Collaborative Approach to Public Administrations Inter-organizational
                  Business Processes Modelling},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {69--75},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17288},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CogniniFPR13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CsakiOA13,
  author       = {Csaba Cs{\'{a}}ki and
                  Paidi O'Raghallaigh and
                  Fr{\'{e}}d{\'{e}}ric Adam},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Institutional and Stakeholder Issues in Parliamentary Technology Assessment:
                  {A} Case Study},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {160--167},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17261},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CsakiOA13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CucurullAP13,
  author       = {Jordi Cucurull and
                  Albert {\'{A}}lvaro and
                  Jordi Puiggali},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {MyUniversity: E-Participation and Decision Making for Higher Education},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {218--225},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17269},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CucurullAP13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DeljooJW13,
  author       = {Ameneh Deljoo and
                  Marijn Janssen and
                  Maria A. Wimmer},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Workshop on Policy-making as a Research Field in Complex Systems in
                  Digital Sciences},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {270--271},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17281},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/DeljooJW13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FornazinJ13,
  author       = {Marcelo Fornazin and
                  Luiz Antonio Joia},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Participation in Discussion Spaces of Health Informatics in Brazil},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {123--134},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_11},
  doi          = {10.1007/978-3-642-40358-3\_11},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FornazinJ13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Gil-GarciaVL13,
  author       = {J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Leonardo F. Vivanco and
                  Luis F. Luna{-}Reyes},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Vertical Differentiation and De-differentiation in Electronic Government
                  Initiatives: Understanding the Puebla State Web Portal from a Niklas
                  Luhmann's Perspective},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {176--183},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17263},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Gil-GarciaVL13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GliddenR13,
  author       = {Julia Glidden and
                  Susie Ruston},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Puzzled by Policy: Providing New Hope for E-Participation at the {EU}
                  Level},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {226--233},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17270},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/GliddenR13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GotschG13,
  author       = {Katharina G{\"{o}}tsch and
                  Verena Grubm{\"{u}}ller},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Web 2.0 for Local Policy and Decision Making Support: Research {\&}Development
                  Results from the {ICT} Project UniteEurope},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {116--123},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17256},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/GotschG13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GregerWK13,
  author       = {Vanessa Greger and
                  Petra Wolf and
                  Helmut Krcmar},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Performance Management of {IT} in Public Administrations: {A} Literature
                  Review on Driving Forces, Barriers and Influencing Factors},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {163--174},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_14},
  doi          = {10.1007/978-3-642-40358-3\_14},
  timestamp    = {Mon, 21 Jan 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/GregerWK13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HaagBKB13,
  author       = {Steffi Haag and
                  Friedrich Born and
                  Stanislav Kreuzer and
                  Steffen Bernius},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Organizational Resistance to E-Invoicing - Results from an Empirical
                  Investigation among SMEs},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {286--297},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_24},
  doi          = {10.1007/978-3-642-40358-3\_24},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HaagBKB13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Hohls13,
  author       = {Stefan Hohls},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {How to Support (Political) Decisions? Presentation of a Micro-simulation
                  Model to Assess the Implications of EU-wide Tax Reforms},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {111--122},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_10},
  doi          = {10.1007/978-3-642-40358-3\_10},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Hohls13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JansenO13,
  author       = {Arild Jansen and
                  Svein {\O}lnes},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Benchmarking E-Government Quality - Whose Quality Are We Measuring},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {43--53},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17285},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/JansenO13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JanssenFS13,
  author       = {Marijn Janssen and
                  Leif Skiftenes Flak and
                  {\O}ystein S{\ae}b{\o}},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Government Architecture: Concepts, Use and Impact},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {135--147},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_12},
  doi          = {10.1007/978-3-642-40358-3\_12},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/JanssenFS13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JohnTE13,
  author       = {Klaus John and
                  Stefan Taber and
                  Andreas Ehringfeld},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Proxy Authenticator - Approach of a Signature-based Single Sign On
                  Solution for E-Government Services},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {262--263},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17277},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/JohnTE13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KalampokisTT13,
  author       = {Evangelos Kalampokis and
                  Efthimios Tambouris and
                  Konstantinos A. Tarabanis},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Linked Open Government Data Analytics},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {99--110},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_9},
  doi          = {10.1007/978-3-642-40358-3\_9},
  timestamp    = {Mon, 03 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/KalampokisTT13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KlievinkBT13,
  author       = {Bram Klievink and
                  Nitesh Bharosa and
                  Yao{-}Hua Tan},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Exploring Barriers and Stepping Stones for System Based Monitoring:
                  Insights from Global Supply Chains},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {35--42},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17275},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KlievinkBT13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KlievinkL13,
  author       = {Bram Klievink and
                  Inge Lucassen},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Facilitating Adoption of International Information Infrastructures:
                  {A} Living Labs Approach},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {250--261},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_21},
  doi          = {10.1007/978-3-642-40358-3\_21},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KlievinkL13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KokkinosKDVPKSVG13,
  author       = {Panagiotis C. Kokkinos and
                  Kostas Koumoutsos and
                  Nikolaos D. Doulamis and
                  Emmanouel A. Varvarigos and
                  Dimitris Petrantonakis and
                  Mania Kardara and
                  Emmanuel Sardis and
                  Antonis Vekris and
                  Stelios Gerontidis},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {{PERIKLIS} - Electronic Democracy in the 21st Century Using Mobile
                  and Social Network Technologies},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {242--249},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17272},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KokkinosKDVPKSVG13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KouloliasBZ13,
  author       = {Vasilis Koulolias and
                  Kheira Belkacem and
                  Vassiliki Zalavra},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Botswana Speaks Parliamentary Initiative: Paving the Way Towards Better
                  Constituency Services in Botswana},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {192--199},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17266},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KouloliasBZ13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KrnjicSKF13,
  author       = {Vesna Krnjic and
                  Klaus Stranacher and
                  Tobias Kellner and
                  Andreas Fitzek},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Modular Architecture for Adaptable Signature-Creation Tools - Requirements,
                  Architecture, Implementation and Usability},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {274--285},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_23},
  doi          = {10.1007/978-3-642-40358-3\_23},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KrnjicSKF13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LonnU13,
  author       = {Carl{-}Mikael L{\"{o}}nn and
                  Elin Uppstr{\"{o}}m},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Process Management Challenges in Swedish Public Sector: {A} Bottom
                  Up Initiative},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {212--223},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_18},
  doi          = {10.1007/978-3-642-40358-3\_18},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LonnU13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Lourenco13,
  author       = {Rui Pedro Louren{\c{c}}o},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Open Government Portals Assessment: {A} Transparency for Accountability
                  Perspective},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {62--74},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_6},
  doi          = {10.1007/978-3-642-40358-3\_6},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Lourenco13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MkudeW13,
  author       = {Catherine G. Mkude and
                  Maria A. Wimmer},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Strategic Framework for Designing E-Government in Developing Countries},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {148--162},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_13},
  doi          = {10.1007/978-3-642-40358-3\_13},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MkudeW13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MondorfWR13,
  author       = {Ansgar Mondorf and
                  Maria A. Wimmer and
                  Daniel Reiser},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {A Framework for Interoperability Testing in Pan-European Public Service
                  Provision},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {188--199},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_16},
  doi          = {10.1007/978-3-642-40358-3\_16},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MondorfWR13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/NavarraB13,
  author       = {Diego D. Navarra and
                  Carmine Bianchi},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Territorial Governance, E-Government and Sustainable Development Policy:
                  {A} System Dynamics Approach},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {14--25},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_2},
  doi          = {10.1007/978-3-642-40358-3\_2},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/NavarraB13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/NovaisAC13,
  author       = {Tharsis Novais and
                  Jo{\~{a}}o Porto de Albuquerque and
                  Gisele da Silva Craveiro},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {An Account of Research on Open Government Data {(2007-2012):} {A}
                  Systematic Literature Review},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {76--83},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17289},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/NovaisAC13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PalkaGJWK13,
  author       = {Wolfgang Palka and
                  Yigitel G{\"{u}}l{\"{u}}mser and
                  Marlen Jurisch and
                  Petra Wolf and
                  Helmut Krcmar},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Basic Approaches for the Evaluation of IT-Investments in E-Government:
                  {A} Literature Review},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {27--34},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17264},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PalkaGJWK13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PanagiotopoulosBB13,
  author       = {Panagiotis Panagiotopoulos and
                  Julie Barnett and
                  Laurence D. Brooks},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Social Media and Government Responsiveness: The Case of the {UK} Food
                  Standards Agency},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {310--321},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_26},
  doi          = {10.1007/978-3-642-40358-3\_26},
  timestamp    = {Sun, 12 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/PanagiotopoulosBB13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PattersonWGO13,
  author       = {Anthony Patterson and
                  Ying Wu and
                  Stefan Gray and
                  Barry O'Dwyer},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {A Web Based Systems Simulator for Climate Governance},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {234--241},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17271},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PattersonWGO13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PeinelR13,
  author       = {Gertraud Peinel and
                  Thomas Rose},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Business Processes and Standard Operating Procedures: Two Coins with
                  Similar Sides},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {224--236},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_19},
  doi          = {10.1007/978-3-642-40358-3\_19},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PeinelR13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Perez-EspesJW13,
  author       = {Cristina P{\'{e}}rez{-}Esp{\'{e}}s and
                  Jos{\'{e}} Mar{\'{\i}}a Moreno{-}Jim{\'{e}}nez and
                  Maria A. Wimmer},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Evaluating the Efficacy of E-Participation Experiences},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {250--257},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17273},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Perez-EspesJW13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PorwolOB13a,
  author       = {Lukasz Porwol and
                  Adegboyega K. Ojo and
                  John G. Breslin},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {A Semantic Model for E-Participation},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {258--259},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17274},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PorwolOB13a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RackersHB13,
  author       = {Michael R{\"{a}}ckers and
                  Sara Hofmann and
                  J{\"{o}}rg Becker},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {The Influence of Social Context and Targeted Communication on e-Government
                  Service Adoption},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {298--309},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_25},
  doi          = {10.1007/978-3-642-40358-3\_25},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RackersHB13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RuppertBK13,
  author       = {Tobias Ruppert and
                  J{\"{u}}rgen Bernard and
                  J{\"{o}}rn Kohlhammer},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Bridging Knowledge Gaps in Policy Analysis with Information Visualization},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {92--103},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17254},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RuppertBK13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Scholl13,
  author       = {Hans Jochen Scholl},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Electronic Government Research: Topical Directions and Preferences},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {1--13},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_1},
  doi          = {10.1007/978-3-642-40358-3\_1},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Scholl13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Scholl13a,
  author       = {Hans Jochen Scholl},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Workshop on E-Government Journals: Meet the Editors},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {272--273},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17282},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Scholl13a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SefyrinLOE13,
  author       = {Johanna Sefyrin and
                  Katarina Lindblad{-}Gidlund and
                  Karin Danielsson {\"{O}}berg and
                  Annelie Ekelin},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Representational Practices in Demands Driven Development of Public
                  Sector},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {200--211},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_17},
  doi          = {10.1007/978-3-642-40358-3\_17},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SefyrinLOE13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SelzamNR13,
  author       = {Thomas Selzam and
                  Alessia C. Neuroni and
                  Reinhard Riedl},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Coordinating Interdependent E-Government Solutions Illustrated on
                  the Electronic Change of Address in Switzerland},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {62--68},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17287},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SelzamNR13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SolarMD13,
  author       = {Mauricio Solar and
                  Luis Meijueiro and
                  Fernando Daniels},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {A Guide to Implement Open Data in Public Agencies},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {75--86},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_7},
  doi          = {10.1007/978-3-642-40358-3\_7},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SolarMD13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/StembertCMC13,
  author       = {Nathalie Stembert and
                  Peter Conradie and
                  Ingrid Mulder and
                  Sunil Choenni},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Participatory Data Gathering for Public Sector Reuse: Lessons Learned
                  from Traditional Initiatives},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {87--98},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_8},
  doi          = {10.1007/978-3-642-40358-3\_8},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/StembertCMC13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/VeenstraB13,
  author       = {Anne Fleur van Veenstra and
                  Tijs A. van den Broek},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Opening Moves - Drivers, Enablers and Barriers of Open Data in a Semi-public
                  Organization},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {50--61},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_5},
  doi          = {10.1007/978-3-642-40358-3\_5},
  timestamp    = {Fri, 02 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/VeenstraB13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Viebahn13,
  author       = {Christoph von Viebahn},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Change Management of Germany's Public IT-Project for Feedback Management
                  in Schools {(SEIS)}},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {264--265},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17278},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Viebahn13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/WandhoferATWS13,
  author       = {Timo Wandh{\"{o}}fer and
                  Beccy Allen and
                  Steve Taylor and
                  Paul Walland and
                  Sergej Sizov},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Online Forums vs. Social Networks: Two Case Studies to Support eGovernment
                  with Topic Opinion Analysis},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {322--334},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_27},
  doi          = {10.1007/978-3-642-40358-3\_27},
  timestamp    = {Wed, 28 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/WandhoferATWS13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/WeerakkodyMIE13,
  author       = {Vishanth Weerakkody and
                  Andreea Molnar and
                  Zahir Irani and
                  Ramzi El{-}Haddadeh},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Complementing E-Government Services through the Use of Video: The
                  LiveCity Project},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {124--131},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17257},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/WeerakkodyMIE13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Wijngaert13,
  author       = {Lidwien van de Wijngaert},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Using a Network Approach to Transform from a Municipality to Municipal
                  Community},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {184--191},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17265},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Wijngaert13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/WithaarRE13,
  author       = {Robin J. Withaar and
                  Gabriella F. Ribeiro and
                  Robin Effing},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {The Social Media Indicator 2: Towards a Software Tool for Measuring
                  the Influence of Social Media},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {200--207},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17267},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/WithaarRE13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Yu13,
  author       = {Chien{-}Chih Yu},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Value Proposition in Mobile Government},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {175--187},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_15},
  doi          = {10.1007/978-3-642-40358-3\_15},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Yu13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ZuiderwijkJ13,
  author       = {Anneke Zuiderwijk and
                  Marijn Janssen},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {A Coordination Theory Perspective to Improve the Use of Open Data
                  in Policy-Making},
  booktitle    = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  pages        = {38--49},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3\_4},
  doi          = {10.1007/978-3-642-40358-3\_4},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ZuiderwijkJ13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ZuiderwijkKJTCA13,
  author       = {Anneke Zuiderwijk and
                  Bram Klievink and
                  Marijn Janssen and
                  Yao{-}Hua Tan and
                  Yannis Charalabidis and
                  Evangelos Argyzoudis},
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Workshop on Open Information Infrastructures Enabling Innovations},
  booktitle    = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  pages        = {268--269},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17280},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ZuiderwijkKJTCA13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2013ifip,
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Electronic Government - 12th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8074},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40358-3},
  doi          = {10.1007/978-3-642-40358-3},
  isbn         = {978-3-642-40357-6},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2013ifip.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2013or,
  editor       = {Maria A. Wimmer and
                  Marijn Janssen and
                  Ann Macintosh and
                  Hans Jochen Scholl and
                  Efthimios Tambouris},
  title        = {Electronic Government and Electronic Participation: Joint Proceedings
                  of Ongoing Research of {IFIP} {EGOV} and {IFIP} ePart 2013, 16-19
                  September 2013, Koblenz, Germany},
  series       = {{LNI}},
  volume       = {{P-221}},
  publisher    = {{GI}},
  year         = {2013},
  url          = {https://dl.gi.de/handle/20.500.12116/17252},
  isbn         = {978-3-88579-615-2},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2013or.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AlAwadhiACGLMNPSW12,
  author       = {Suha AlAwadhi and
                  Armando Aldama{-}Nalda and
                  Hafedh Chourabi and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Sofia Leung and
                  Sehl Mellouli and
                  Taewoo Nam and
                  Theresa A. Pardo and
                  Hans Jochen Scholl and
                  Shawn T. Walker},
  editor       = {Hans Jochen Scholl and
                  Marijn Janssen and
                  Maria A. Wimmer and
                  Carl Erik Moe and
                  Leif Skiftenes Flak},
  title        = {Building Understanding of Smart City Initiatives},
  booktitle    = {Electronic Government - 11th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7443},
  pages        = {40--53},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-33489-4\_4},
  doi          = {10.1007/978-3-642-33489-4\_4},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/AlAwadhiACGLMNPSW12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AlruwaieEW12,
  author       = {Mubarak Alruwaie and
                  Ramzi El{-}Haddadeh and
                  Vishanth Weerakkody},
  editor       = {Hans Jochen Scholl and
                  Marijn Janssen and
                  Maria A. Wimmer and
                  Carl Erik Moe and
                  Leif Skiftenes Flak},
  title        = {A Framework for Evaluating Citizens' Expectations and Satisfaction
                  toward Continued Intention to Use E-Government Services},
  booktitle    = {Electronic Government - 11th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7443},
  pages        = {273--286},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-33489-4\_23},
  doi          = {10.1007/978-3-642-33489-4\_23},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AlruwaieEW12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AndradeJ12,
  author       = {Andr{\'{e}} Andrade and
                  Luiz Antonio Joia},
  editor       = {Hans Jochen Scholl and
                  Marijn Janssen and
                  Maria A. Wimmer and
                  Carl Erik Moe and
                  Leif Skiftenes Flak},
  title        = {Information Technology and the Efficiency of the Brazilian Judiciary
                  System},
  booktitle    = {Electronic Government - 11th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7443},
  pages        = {126--136},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-33489-4\_11},
  doi          = {10.1007/978-3-642-33489-4\_11},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AndradeJ12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AxelssonM12,
  author       = {Karin Axelsson and
                  Ulf Melin},
  editor       = {Hans Jochen Scholl and
                  Marijn Janssen and
                  Maria A. Wimmer and
                  Carl Erik Moe and
                  Leif Skiftenes Flak},
  title        = {Citizens' Attitudes towards Electronic Identification in a Public
                  E-Service Context - An Essential Perspective in the eID Development
                  Process},
  booktitle    = {Electronic Government - 11th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7443},
  pages        = {260--272},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-33489-4\_22},
  doi          = {10.1007/978-3-642-33489-4\_22},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AxelssonM12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BoerWPA12,
  author       = {Yvon van den Boer and
                  Lidwien van de Wijngaert and
                  Willem Pieterson and
                  Rex Arendsen},
  editor       = {Hans Jochen Scholl and
                  Marijn Janssen and
                  Maria A. Wimmer and
                  Carl Erik Moe and
                  Leif Skiftenes Flak},
  title        = {On the Interaction of Source and Channel Choice in the Government-to-Business
                  Context},
  booktitle    = {Electronic Government - 11th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7443},
  pages        = {27--39},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-33489-4\_3},
  doi          = {10.1007/978-3-642-33489-4\_3},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BoerWPA12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FalcioniPPR12,
  author       = {Damiano Falcioni and
                  Andrea Polini and
                  Alberto Polzonetti and
                  Barbara Re},
  editor       = {Hans Jochen Scholl and
                  Marijn Janssen and
                  Maria A. Wimmer and
                  Carl Erik Moe and
                  Leif Skiftenes Flak},
  title        = {Improving {PA} Business Processes through Modeling, Analysis, and
                  Reengineering},
  booktitle    = {Electronic Government - 11th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7443},
  pages        = {78--89},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-33489-4\_7},
  doi          = {10.1007/978-3-642-33489-4\_7},
  timestamp    = {Thu, 23 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FalcioniPPR12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HellangF12,
  author       = {{\O}yvind Hellang and
                  Leif Skiftenes Flak},
  editor       = {Hans Jochen Scholl and
                  Marijn Janssen and
                  Maria A. Wimmer and
                  Carl Erik Moe and
                  Leif Skiftenes Flak},
  title        = {Assessing Effects of eGovernment Initiatives Based on a Public Value
                  Framework},
  booktitle    = {Electronic Government - 11th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7443},
  pages        = {246--259},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-33489-4\_21},
  doi          = {10.1007/978-3-642-33489-4\_21},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HellangF12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Jansen12,
  author       = {Arild Jansen},
  editor       = {Hans Jochen Scholl and
                  Marijn Janssen and
                  Maria A. Wimmer and
                  Carl Erik Moe and
                  Leif Skiftenes Flak},
  title        = {The Understanding of ICTs in Public Sector and Its Impact on Governance},
  booktitle    = {Electronic Government - 11th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7443},
  pages        = {174--186},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-33489-4\_15},
  doi          = {10.1007/978-3-642-33489-4\_15},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Jansen12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Krogstie12,
  author       = {John Krogstie},
  editor       = {Hans Jochen Scholl and
                  Marijn Janssen and
                  Maria A. Wimmer and
                  Carl Erik Moe and
                  Leif Skiftenes Flak},
  title        = {Comparing Private and Public Sector on Information Systems Development
                  and Maintenance Efficiency},
  booktitle    = {Electronic Government - 11th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7443},
  pages        = {222--233},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-33489-4\_19},
  doi          = {10.1007/978-3-642-33489-4\_19},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Krogstie12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LemmettiP12,
  author       = {Juha Lemmetti and
                  Samuli Pekkola},
  editor       = {Hans Jochen Scholl and
                  Marijn Janssen and
                  Maria A. Wimmer and
                  Carl Erik Moe and
                  Leif Skiftenes Flak},
  title        = {Understanding Enterprise Architecture: Perceptions by the Finnish
                  Public Sector},
  booktitle    = {Electronic Government - 11th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7443},
  pages        = {162--173},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-33489-4\_14},
  doi          = {10.1007/978-3-642-33489-4\_14},
  timestamp    = {Sat, 21 Oct 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LemmettiP12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Lindblad-Gidlund12,
  author       = {Katarina Lindblad{-}Gidlund},
  editor       = {Hans Jochen Scholl and
                  Marijn Janssen and
                  Maria A. Wimmer and
                  Carl Erik Moe and
                  Leif Skiftenes Flak},
  title        = {'Demand Driven Development of Public e-Services' - Dominant, Hidden
                  and Contrasting Stories},
  booktitle    = {Electronic Government - 11th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7443},
  pages        = {66--77},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-33489-4\_6},
  doi          = {10.1007/978-3-642-33489-4\_6},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Lindblad-Gidlund12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MaarseJ12,
  author       = {Nicole Maarse and
                  Marijn Janssen},
  editor       = {Hans Jochen Scholl and
                  Marijn Janssen and
                  Maria A. Wimmer and
                  Carl Erik Moe and
                  Leif Skiftenes Flak},
  title        = {The Need to Adjust Lean to the Public Sector},
  booktitle    = {Electronic Government - 11th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7443},
  pages        = {54--65},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-33489-4\_5},
  doi          = {10.1007/978-3-642-33489-4\_5},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MaarseJ12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/NurdinSS12,
  author       = {Nurdin Nurdin and
                  Rosemary Stockdale and
                  Helana Scheepers},
  editor       = {Hans Jochen Scholl and
                  Marijn Janssen and
                  Maria A. Wimmer and
                  Carl Erik Moe and
                  Leif Skiftenes Flak},
  title        = {The Influence of External Institutional Pressures on Local E-Government
                  Adoption and Implementation: {A} Coercive Perspective within an Indonesian
                  Local E-Government Context},
  booktitle    = {Electronic Government - 11th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7443},
  pages        = {13--26},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-33489-4\_2},
  doi          = {10.1007/978-3-642-33489-4\_2},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/NurdinSS12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PanagiotopoulosBS12,
  author       = {Panagiotis Panagiotopoulos and
                  Alinaghi Ziaee Bigdeli and
                  Steven Sams},
  editor       = {Hans Jochen Scholl and
                  Marijn Janssen and
                  Maria A. Wimmer and
                  Carl Erik Moe and
                  Leif Skiftenes Flak},
  title        = {"5 Days in August" - How London Local Authorities Used Twitter during
                  the 2011 Riots},
  booktitle    = {Electronic Government - 11th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7443},
  pages        = {102--113},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-33489-4\_9},
  doi          = {10.1007/978-3-642-33489-4\_9},
  timestamp    = {Tue, 07 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PanagiotopoulosBS12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Saebo12,
  author       = {{\O}ystein S{\ae}b{\o}},
  editor       = {Hans Jochen Scholl and
                  Marijn Janssen and
                  Maria A. Wimmer and
                  Carl Erik Moe and
                  Leif Skiftenes Flak},
  title        = {E-government in Tanzania: Current Status and Future Challenges},
  booktitle    = {Electronic Government - 11th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7443},
  pages        = {198--209},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-33489-4\_17},
  doi          = {10.1007/978-3-642-33489-4\_17},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Saebo12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ScannellB12,
  author       = {Mark Scannell and
                  Frank Bannister},
  editor       = {Hans Jochen Scholl and
                  Marijn Janssen and
                  Maria A. Wimmer and
                  Carl Erik Moe and
                  Leif Skiftenes Flak},
  title        = {Shared Services in Irish Local Government},
  booktitle    = {Electronic Government - 11th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7443},
  pages        = {114--125},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-33489-4\_10},
  doi          = {10.1007/978-3-642-33489-4\_10},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ScannellB12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SolarCM12,
  author       = {Mauricio Solar and
                  Gast{\'{o}}n Concha and
                  Luis Meijueiro},
  editor       = {Hans Jochen Scholl and
                  Marijn Janssen and
                  Maria A. Wimmer and
                  Carl Erik Moe and
                  Leif Skiftenes Flak},
  title        = {A Model to Assess Open Government Data in Public Agencies},
  booktitle    = {Electronic Government - 11th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7443},
  pages        = {210--221},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-33489-4\_18},
  doi          = {10.1007/978-3-642-33489-4\_18},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SolarCM12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/StanimirovicJNV12,
  author       = {Dalibor Stanimirovic and
                  Tina Jukic and
                  Janja Nograsek and
                  Mirko Vintar},
  editor       = {Hans Jochen Scholl and
                  Marijn Janssen and
                  Maria A. Wimmer and
                  Carl Erik Moe and
                  Leif Skiftenes Flak},
  title        = {Analysis of the Methodologies for Evaluation of E-Government Policies},
  booktitle    = {Electronic Government - 11th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7443},
  pages        = {234--245},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-33489-4\_20},
  doi          = {10.1007/978-3-642-33489-4\_20},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/StanimirovicJNV12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/VeenstraJ12,
  author       = {Anne Fleur van Veenstra and
                  Marijn Janssen},
  editor       = {Hans Jochen Scholl and
                  Marijn Janssen and
                  Maria A. Wimmer and
                  Carl Erik Moe and
                  Leif Skiftenes Flak},
  title        = {Investigating Outcomes of T-Government Using a Public Value Management
                  Approach},
  booktitle    = {Electronic Government - 11th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7443},
  pages        = {187--197},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-33489-4\_16},
  doi          = {10.1007/978-3-642-33489-4\_16},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/VeenstraJ12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/VriesM12,
  author       = {Walter Timo de Vries and
                  Gianluca Miscione},
  editor       = {Hans Jochen Scholl and
                  Marijn Janssen and
                  Maria A. Wimmer and
                  Carl Erik Moe and
                  Leif Skiftenes Flak},
  title        = {The Tool That Has to Build Itself: The Case of Dutch Geo-Data},
  booktitle    = {Electronic Government - 11th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7443},
  pages        = {137--148},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-33489-4\_12},
  doi          = {10.1007/978-3-642-33489-4\_12},
  timestamp    = {Fri, 18 Feb 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/VriesM12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Wahid12,
  author       = {Fathul Wahid},
  editor       = {Hans Jochen Scholl and
                  Marijn Janssen and
                  Maria A. Wimmer and
                  Carl Erik Moe and
                  Leif Skiftenes Flak},
  title        = {The Current State of Research on eGovernment in Developing Countries:
                  {A} Literature Review},
  booktitle    = {Electronic Government - 11th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7443},
  pages        = {1--12},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-33489-4\_1},
  doi          = {10.1007/978-3-642-33489-4\_1},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Wahid12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ZuiderwijkJMCCJ12,
  author       = {Anneke Zuiderwijk and
                  Marijn Janssen and
                  Ronald Meijer and
                  Sunil Choenni and
                  Yannis Charalabidis and
                  Keith G. Jeffery},
  editor       = {Hans Jochen Scholl and
                  Marijn Janssen and
                  Maria A. Wimmer and
                  Carl Erik Moe and
                  Leif Skiftenes Flak},
  title        = {Issues and Guiding Principles for Opening Governmental Judicial Research
                  Data},
  booktitle    = {Electronic Government - 11th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7443},
  pages        = {90--101},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-33489-4\_8},
  doi          = {10.1007/978-3-642-33489-4\_8},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ZuiderwijkJMCCJ12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ZwattendorferTSR12,
  author       = {Bernd Zwattendorfer and
                  Arne Tauber and
                  Klaus Stranacher and
                  Peter Reichst{\"{a}}dter},
  editor       = {Hans Jochen Scholl and
                  Marijn Janssen and
                  Maria A. Wimmer and
                  Carl Erik Moe and
                  Leif Skiftenes Flak},
  title        = {Cross-Border Legal Identity Management},
  booktitle    = {Electronic Government - 11th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7443},
  pages        = {149--161},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-33489-4\_13},
  doi          = {10.1007/978-3-642-33489-4\_13},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ZwattendorferTSR12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2012ifip,
  editor       = {Hans Jochen Scholl and
                  Marijn Janssen and
                  Maria A. Wimmer and
                  Carl Erik Moe and
                  Leif Skiftenes Flak},
  title        = {Electronic Government - 11th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7443},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-33489-4},
  doi          = {10.1007/978-3-642-33489-4},
  isbn         = {978-3-642-33488-7},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2012ifip.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AkkayaOWK11,
  author       = {Cigdem Akkaya and
                  Manuela Obermeier and
                  Petra Wolf and
                  Helmut Krcmar},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Components of Trust Influencing eGovernment Adoption in Germany},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {88--99},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_8},
  doi          = {10.1007/978-3-642-22878-0\_8},
  timestamp    = {Fri, 08 Sep 2023 14:38:12 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AkkayaOWK11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Al-SobhiWE11,
  author       = {Faris Al{-}Sobhi and
                  Vishanth Weerakkody and
                  Ramzi El{-}Haddadeh},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {The Relative Importance of Intermediaries in eGovernment Adoption:
                  {A} Study of Saudi Arabia},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {62--74},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_6},
  doi          = {10.1007/978-3-642-22878-0\_6},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Al-SobhiWE11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ArduiniZDG11,
  author       = {Davide Arduini and
                  Antonello Zanfei and
                  Mario Denni and
                  Gerolamo Giungato},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {The eGovernment Services Delivery of the Italian Municipalities},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {144--158},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_13},
  doi          = {10.1007/978-3-642-22878-0\_13},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ArduiniZDG11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ArendsenHH11,
  author       = {Rex Arendsen and
                  Marc J. ter Hedde and
                  Hanneke Hermsen},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Exploring the Future of Public-Private eGovernment Service Delivery},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {441--452},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_37},
  doi          = {10.1007/978-3-642-22878-0\_37},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ArendsenHH11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ArendsenW11,
  author       = {Rex Arendsen and
                  Lidwien van de Wijngaert},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Government as a Launching Customer for eInvoicing},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {122--133},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_11},
  doi          = {10.1007/978-3-642-22878-0\_11},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ArendsenW11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AssarBI11,
  author       = {Sa{\"{\i}}d Assar and
                  Imed Boughzala and
                  Thierry Isckia},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {eGovernment Trends in the Web 2.0 Era and the Open Innovation Perspective:
                  An Exploratory Field Study},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {210--222},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_18},
  doi          = {10.1007/978-3-642-22878-0\_18},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AssarBI11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BeckerBABV11,
  author       = {Christoph Becker and
                  Jos{\'{e}} Barateiro and
                  Gon{\c{c}}alo Antunes and
                  Jos{\'{e}} Borbinha and
                  Ricardo Vieira},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {On the Relevance of Enterprise Architecture and {IT} Governance for
                  Digital Preservation},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {332--344},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_28},
  doi          = {10.1007/978-3-642-22878-0\_28},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BeckerBABV11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BeckerHR11,
  author       = {J{\"{o}}rg Becker and
                  Sara Hofmann and
                  Michael R{\"{a}}ckers},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Coverage of eGovernment Security Issues in Mass Media},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {296--307},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_25},
  doi          = {10.1007/978-3-642-22878-0\_25},
  timestamp    = {Sat, 24 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BeckerHR11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BharosaVHJWW11,
  author       = {Nitesh Bharosa and
                  Haiko Van Der Voort and
                  Joris Hulstijn and
                  Marijn Janssen and
                  Niels de Winne and
                  Remco van Wijk},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Impose with Leeway: Combining an Engineering and Learning Approach
                  in the Management of Public-Private Collaboration},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {392--403},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_33},
  doi          = {10.1007/978-3-642-22878-0\_33},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BharosaVHJWW11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BickingW11,
  author       = {Melanie Bicking and
                  Maria A. Wimmer},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {A Scenario-Based Approach towards Open Collaboration for Policy Modelling},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {223--234},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_19},
  doi          = {10.1007/978-3-642-22878-0\_19},
  timestamp    = {Mon, 09 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BickingW11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CandielloC11,
  author       = {Antonio Candiello and
                  Agostino Cortesi},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {KPI-Supported {PDCA} Model for Innovation Policy Management in Local
                  Government},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {320--331},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_27},
  doi          = {10.1007/978-3-642-22878-0\_27},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CandielloC11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DeS11,
  author       = {Rahul De' and
                  J. B. Singh},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Scarcity, Exit, Voice and Violence: The State Seen through eGovernment},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {273--284},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_23},
  doi          = {10.1007/978-3-642-22878-0\_23},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/DeS11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Gronlund11,
  author       = {{\AA}ke Gr{\"{o}}nlund},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Connecting eGovernment to Real Government - The Failure of the {UN}
                  eParticipation Index},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {26--37},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_3},
  doi          = {10.1007/978-3-642-22878-0\_3},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Gronlund11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HeniMKP11,
  author       = {Hamza Heni and
                  Sehl Mellouli and
                  Egide Karuranga and
                  Diane Poulin},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {A Conceptual Model for {G2G} Relationships},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {285--295},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_24},
  doi          = {10.1007/978-3-642-22878-0\_24},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HeniMKP11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HenriksenAM11,
  author       = {Helle Zinner Henriksen and
                  Kim Normann Andersen and
                  Rony Medaglia},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Public Sector {IS} Maturity Models: Legal Pluralism Invades Public
                  Schools},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {100--111},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_9},
  doi          = {10.1007/978-3-642-22878-0\_9},
  timestamp    = {Fri, 02 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/HenriksenAM11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HulstijnJH11,
  author       = {Joris Hulstijn and
                  Jan van der Jagt and
                  Pieter Heijboer},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Integrity of Electronic Patient Records},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {378--391},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_32},
  doi          = {10.1007/978-3-642-22878-0\_32},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HulstijnJH11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JansenT11,
  author       = {Arild Jansen and
                  Tommy Tranvik},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {The State of {IT} Governance: Patterns of Variation at the Central
                  Government Level in Norway},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {159--172},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_14},
  doi          = {10.1007/978-3-642-22878-0\_14},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/JansenT11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JiangDTO11,
  author       = {Jie Jiang and
                  Virginia Dignum and
                  Yao{-}Hua Tan and
                  Sietse Overbeek},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {A Context-Aware Inter-organizational Collaboration Model Applied to
                  International Trade},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {308--319},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_26},
  doi          = {10.1007/978-3-642-22878-0\_26},
  timestamp    = {Tue, 16 Jan 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/JiangDTO11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KalampokisTT11,
  author       = {Evangelos Kalampokis and
                  Efthimios Tambouris and
                  Konstantinos A. Tarabanis},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Open Government Data: {A} Stage Model},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {235--246},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_20},
  doi          = {10.1007/978-3-642-22878-0\_20},
  timestamp    = {Fri, 02 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/KalampokisTT11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LampathakiCOKAA11,
  author       = {Fenareti Lampathaki and
                  Yannis Charalabidis and
                  David Osimo and
                  Sotirios Koussouris and
                  Stefano Armenia and
                  Dimitris Askounis},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Paving the Way for Future Research in {ICT} for Governance and Policy
                  Modelling},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {50--61},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_5},
  doi          = {10.1007/978-3-642-22878-0\_5},
  timestamp    = {Sun, 12 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/LampathakiCOKAA11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Larsson11,
  author       = {Hannu Larsson},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Ambiguities in the Early Stages of Public Sector Enterprise Architecture
                  Implementation: Outlining Complexities of Interoperability},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {367--377},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_31},
  doi          = {10.1007/978-3-642-22878-0\_31},
  timestamp    = {Fri, 02 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Larsson11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MoeP11,
  author       = {Carl Erik Moe and
                  Tero P{\"{a}}iv{\"{a}}rinta},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Challenges in Information Systems Procurement in the Norwegian Public
                  Sector},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {404--417},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_34},
  doi          = {10.1007/978-3-642-22878-0\_34},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MoeP11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/NeuroniFR11,
  author       = {Alessia C. Neuroni and
                  Marianne Fraefel and
                  Reinhard Riedl},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Inter-organizational Cooperation in Swiss eGovernment},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {259--272},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_22},
  doi          = {10.1007/978-3-642-22878-0\_22},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/NeuroniFR11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/NiehavesP11,
  author       = {Bj{\"{o}}rn Niehaves and
                  Ralf Plattfaut},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Market, Network, Hierarchy: Emerging Mechanisms of Governance in Business
                  Process Management},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {185--197},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_16},
  doi          = {10.1007/978-3-642-22878-0\_16},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/NiehavesP11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/NograsekV11,
  author       = {Janja Nograsek and
                  Mirko Vintar},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Technology as the Key Driver of Organizational Transformation in the
                  eGovernment Period: Towards a New Formal Framework},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {453--464},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_38},
  doi          = {10.1007/978-3-642-22878-0\_38},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/NograsekV11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/OjoJE11,
  author       = {Adegboyega K. Ojo and
                  Tomasz Janowski and
                  Elsa Estevez},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Building Theoretical Foundations for Electronic Governance Benchmarking},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {13--25},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_2},
  doi          = {10.1007/978-3-642-22878-0\_2},
  timestamp    = {Sat, 24 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/OjoJE11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/OmarSS11,
  author       = {Khayri Omar and
                  Helana Scheepers and
                  Rosemary Stockdale},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {eGovernment Service Quality Assessed through the Public Value Lens},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {431--440},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_36},
  doi          = {10.1007/978-3-642-22878-0\_36},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/OmarSS11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PardoSC11,
  author       = {Theresa A. Pardo and
                  Djoko Sigit Sayogo and
                  Donna S. Canestraro},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Computing and Information Technology Challenges for 21st Century Financial
                  Market Regulators},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {198--209},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_17},
  doi          = {10.1007/978-3-642-22878-0\_17},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PardoSC11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RaguseoF11,
  author       = {Elisabetta Raguseo and
                  Enrico Ferro},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {eGovernment and Organizational Changes: Towards an Extended Governance
                  Model},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {418--430},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_35},
  doi          = {10.1007/978-3-642-22878-0\_35},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RaguseoF11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RanaWDW11,
  author       = {Nripendra P. Rana and
                  Michael D. Williams and
                  Yogesh Kumar Dwivedi and
                  Janet Williams},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Diversity and Diffusion of Theories, Models, and Theoretical Constructs
                  in eGovernment Research},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {1--12},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_1},
  doi          = {10.1007/978-3-642-22878-0\_1},
  timestamp    = {Fri, 02 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/RanaWDW11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RanerupE11,
  author       = {Agneta Ranerup and
                  Annelie Ekelin},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Enrolling Local Strategic Actors in Public Portal Development},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {247--258},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_21},
  doi          = {10.1007/978-3-642-22878-0\_21},
  timestamp    = {Fri, 02 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/RanerupE11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ReggiR11,
  author       = {Luigi Reggi and
                  Chiara Assunta Ricci},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Information Strategies for Open Government in Europe: {EU} Regions
                  Opening Up the Data on Structural Funds},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {173--184},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_15},
  doi          = {10.1007/978-3-642-22878-0\_15},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ReggiR11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SchollKC11,
  author       = {Hans Jochen Scholl and
                  Herbert Kubicek and
                  Ralf Cimander},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Interoperability, Enterprise Architectures, and {IT} Governance in
                  Government},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {345--354},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_29},
  doi          = {10.1007/978-3-642-22878-0\_29},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SchollKC11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/StamatiPM11,
  author       = {Teta Stamati and
                  Thanos Papadopoulos and
                  Drakoulis Martakos},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Transformational Government Citizens' Services Adoption: {A} Conceptual
                  Framework},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {134--143},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_12},
  doi          = {10.1007/978-3-642-22878-0\_12},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/StamatiPM11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/StyvenWES11,
  author       = {Maria Ek Styv{\'{e}}n and
                  {\AA}sa Wallstr{\"{o}}m and
                  Anne Engstr{\"{o}}m and
                  Esmail Salehi{-}Sangari},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {"IT's Complicated...": Influence of Perceived Sacrifice and Trust
                  on eService Adoption},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {112--121},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_10},
  doi          = {10.1007/978-3-642-22878-0\_10},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/StyvenWES11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SusantoG11,
  author       = {Tony Dwi Susanto and
                  Robert Goodwin},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {User Acceptance of SMS-Based eGovernment Services},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {75--87},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_7},
  doi          = {10.1007/978-3-642-22878-0\_7},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SusantoG11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/VeenstraR11,
  author       = {Anne Fleur van Veenstra and
                  Marco Ramilli},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Exploring Information Security Issues in Public Sector Inter-organizational
                  Collaboration},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {355--366},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_30},
  doi          = {10.1007/978-3-642-22878-0\_30},
  timestamp    = {Sun, 02 Jun 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/VeenstraR11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Wahid11,
  author       = {Fathul Wahid},
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Explaining History of eGovernment Implementation in Developing Countries:
                  An Analytical Framework},
  booktitle    = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  pages        = {38--49},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0\_4},
  doi          = {10.1007/978-3-642-22878-0\_4},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Wahid11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2011ifip,
  editor       = {Marijn Janssen and
                  Hans Jochen Scholl and
                  Maria A. Wimmer and
                  Yao{-}Hua Tan},
  title        = {Electronic Government - 10th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2011, Delft, The Netherlands, August 28 - September 2, 2011.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6846},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-22878-0},
  doi          = {10.1007/978-3-642-22878-0},
  isbn         = {978-3-642-22877-3},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2011ifip.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AmbriolaC10,
  author       = {Vincenzo Ambriola and
                  Giovanni A. Cignoni},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Software Reuse in Local Public Bodies: Lessons Learned in Tuscany},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {375--386},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_32},
  doi          = {10.1007/978-3-642-14799-9\_32},
  timestamp    = {Fri, 08 Sep 2023 14:38:12 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AmbriolaC10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AngelopoulosKKP10,
  author       = {Spyros Angelopoulos and
                  Fotis Kitsios and
                  Petros Kofakis and
                  Thanos Papadopoulos},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Emerging Barriers in E-Government Implementation},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {216--225},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_19},
  doi          = {10.1007/978-3-642-14799-9\_19},
  timestamp    = {Fri, 02 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/AngelopoulosKKP10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Barzilai-NahonS10,
  author       = {Karine Barzilai{-}Nahon and
                  Hans Jochen Scholl},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Siblings of a Different Kind: E-Government and E-Commerce},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {25--37},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_3},
  doi          = {10.1007/978-3-642-14799-9\_3},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Barzilai-NahonS10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Bertot10,
  author       = {John Carlo Bertot},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Community-Based E-Government: Libraries as E-Government Partners and
                  Providers},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {121--131},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_11},
  doi          = {10.1007/978-3-642-14799-9\_11},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Bertot10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BharosaJMB10,
  author       = {Nitesh Bharosa and
                  Marijn Janssen and
                  Sebastiaan A. Meijer and
                  Fritjof Brave},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Designing and Evaluating Dashboards for Multi-agency Crisis Preparation:
                  {A} Living Lab},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {180--191},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_16},
  doi          = {10.1007/978-3-642-14799-9\_16},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BharosaJMB10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CorradiniFPPR10,
  author       = {Flavio Corradini and
                  Damiano Falcioni and
                  Andrea Polini and
                  Alberto Polzonetti and
                  Barbara Re},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Designing Quality Business Processes for E-Government Digital Services},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {424--435},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_36},
  doi          = {10.1007/978-3-642-14799-9\_36},
  timestamp    = {Thu, 23 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CorradiniFPPR10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DawesH10,
  author       = {Sharon S. Dawes and
                  Natalie Helbig},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Information Strategies for Open Government: Challenges and Prospects
                  for Deriving Public Value from Government Transparency},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {50--60},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_5},
  doi          = {10.1007/978-3-642-14799-9\_5},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/DawesH10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DeS10,
  author       = {Rahul De' and
                  Sandeep Sarkar},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Rituals in E-Government Implementation: An Analysis of Failure},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {226--237},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_20},
  doi          = {10.1007/978-3-642-14799-9\_20},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/DeS10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DeursenD10,
  author       = {Alexander van Deursen and
                  Jan van Dijk},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Civil Servants' Internet Skills: Are They Ready for E-Government?},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {132--143},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_12},
  doi          = {10.1007/978-3-642-14799-9\_12},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/DeursenD10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ErmanT10,
  author       = {Nusa Erman and
                  Ljupco Todorovski},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Analyzing the Structure of the {EGOV} Conference Community},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {73--84},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_7},
  doi          = {10.1007/978-3-642-14799-9\_7},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ErmanT10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FerroCCL10a,
  author       = {Enrico Ferro and
                  Brunella Caroleo and
                  Marco Cantamessa and
                  Maurizio Leo},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {{ICT} Diffusion in an Aging Society: {A} Scenario Analysis},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {263--274},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_23},
  doi          = {10.1007/978-3-642-14799-9\_23},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FerroCCL10a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Gronlund10,
  author       = {{\AA}ke Gr{\"{o}}nlund},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Ten Years of E-Government: The 'End of History' and New Beginning},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {13--24},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_2},
  doi          = {10.1007/978-3-642-14799-9\_2},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Gronlund10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HofmanS10,
  author       = {Wout Hofman and
                  Mark van Staalduinen},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Dynamic Public Service Mediation},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {327--338},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_28},
  doi          = {10.1007/978-3-642-14799-9\_28},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HofmanS10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HolgerssonSKH10,
  author       = {Jesper Holgersson and
                  Eva S{\"{o}}derstr{\"{o}}m and
                  Fredrik Karlsson and
                  Karin Hedstr{\"{o}}m},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Towards a Roadmap for User Involvement in E-Government Service Development},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {251--262},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_22},
  doi          = {10.1007/978-3-642-14799-9\_22},
  timestamp    = {Thu, 23 Apr 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HolgerssonSKH10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HornnesJL10,
  author       = {Erik Hornnes and
                  Arild Jansen and
                  {\O}ivind Langeland},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {How to Develop an Open and Flexible Information Infrastructure for
                  the Public Sector?},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {301--314},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_26},
  doi          = {10.1007/978-3-642-14799-9\_26},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HornnesJL10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/IresonB10,
  author       = {Neil Ireson and
                  Gr{\'{e}}goire Burel},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Knowledge Sharing in E-Collaboration},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {351--362},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_30},
  doi          = {10.1007/978-3-642-14799-9\_30},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/IresonB10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/IslamG10a,
  author       = {M. Sirajul Islam and
                  {\AA}ke Gr{\"{o}}nlund},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Agriculture Market Information Services {(AMIS)} in the Least Developed
                  Countries (LDCs): Nature, Scopes, and Challenges},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {109--120},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_10},
  doi          = {10.1007/978-3-642-14799-9\_10},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/IslamG10a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JansenWP10,
  author       = {Jurjen Jansen and
                  Lidwien van de Wijngaert and
                  Willem Pieterson},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Channel Choice and Source Choice of Entrepreneurs in a Public Organizational
                  Context: The Dutch Case},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {144--155},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_13},
  doi          = {10.1007/978-3-642-14799-9\_13},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/JansenWP10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Janssen10,
  author       = {Marijn Janssen},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Measuring and Benchmarking the Back-end of E-Government: {A} Participative
                  Self-assessment Approach},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {156--167},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_14},
  doi          = {10.1007/978-3-642-14799-9\_14},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Janssen10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Juell-SkielseW10,
  author       = {Gustaf Juell{-}Skielse and
                  Petia Wohed},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Design of an Open Social E-Service for Assisted Living},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {289--300},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_25},
  doi          = {10.1007/978-3-642-14799-9\_25},
  timestamp    = {Fri, 02 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Juell-SkielseW10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JurischWK10,
  author       = {Marlen Jurisch and
                  Petra Wolf and
                  Helmut Krcmar},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Toward a Formal Approach to Process Bundling in Public Administrations},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {412--423},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_35},
  doi          = {10.1007/978-3-642-14799-9\_35},
  timestamp    = {Mon, 21 Jan 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/JurischWK10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Klischewski10,
  author       = {Ralf Klischewski},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Drift or Shift? Propositions for Changing Roles of Administrations
                  in E-Government},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {85--96},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_8},
  doi          = {10.1007/978-3-642-14799-9\_8},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Klischewski10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LampathakiCPOBWA10,
  author       = {Fenareti Lampathaki and
                  Yannis Charalabidis and
                  Spyros Passas and
                  David Osimo and
                  Melanie Bicking and
                  Maria A. Wimmer and
                  Dimitris Askounis},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Defining a Taxonomy for Research Areas on {ICT} for Governance and
                  Policy Modelling},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {61--72},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_6},
  doi          = {10.1007/978-3-642-14799-9\_6},
  timestamp    = {Mon, 09 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LampathakiCPOBWA10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MaaliCP10,
  author       = {Fadi Maali and
                  Richard Cyganiak and
                  Vassilios Peristeras},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Enabling Interoperability of Government Data Catalogues},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {339--350},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_29},
  doi          = {10.1007/978-3-642-14799-9\_29},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/MaaliCP10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MelinA10,
  author       = {Ulf Melin and
                  Karin Axelsson},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Inter-organizational Information Systems and Interaction in Public
                  vs. Private Sector - Comparing Two Cases},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {38--49},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_4},
  doi          = {10.1007/978-3-642-14799-9\_4},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MelinA10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MisuracaFC10,
  author       = {Gianluca Misuraca and
                  Enrico Ferro and
                  Brunella Caroleo},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Assessing Emerging ICT-Enabled Governance Models in European Cities:
                  Results from a Mapping Survey},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {168--179},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_15},
  doi          = {10.1007/978-3-642-14799-9\_15},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MisuracaFC10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Muresan10,
  author       = {Mihaela Muresan},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {E-Governance - {A} Challenge for the Regional Sustainable Development
                  in Romania},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {238--250},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_21},
  doi          = {10.1007/978-3-642-14799-9\_21},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Muresan10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/NiehavesP10,
  author       = {Bj{\"{o}}rn Niehaves and
                  Ralf Plattfaut},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {What Is the Issue with Internet Acceptance among Elderly Citizens?
                  Theory Development and Policy Recommendations for Inclusive E-Government},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {275--288},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_24},
  doi          = {10.1007/978-3-642-14799-9\_24},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/NiehavesP10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/NiehavesP10a,
  author       = {Bj{\"{o}}rn Niehaves and
                  Ralf Plattfaut},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {From Bureaucratic to Quasi-market Environments: On the Co-evolution
                  of Public Sector Business Process Management},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {387--399},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_33},
  doi          = {10.1007/978-3-642-14799-9\_33},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/NiehavesP10a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Olnes10,
  author       = {Svein {\O}lnes},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Interoperability in Public Sector: How Use of a Lightweight Approach
                  Can Reduce the Gap between Plans and Reality},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {315--326},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_27},
  doi          = {10.1007/978-3-642-14799-9\_27},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Olnes10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PopDPCC10,
  author       = {Florin Pop and
                  Ciprian Dobre and
                  Decebal Popescu and
                  Vlad Ciobanu and
                  Valentin Cristea},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Digital Certificate Management for Document Workflows in E-Government
                  Services},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {363--374},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_31},
  doi          = {10.1007/978-3-642-14799-9\_31},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PopDPCC10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SahaNS10,
  author       = {Parmita Saha and
                  Atanu K. Nath and
                  Esmail Salehi{-}Sangari},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Success of Government E-Service Delivery: Does Satisfaction Matter?},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {204--215},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_18},
  doi          = {10.1007/978-3-642-14799-9\_18},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SahaNS10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SharafiWK10,
  author       = {Armin Sharafi and
                  Petra Wolf and
                  Helmut Krcmar},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Process and Data-Oriented Approach for Bundling Corporate Reporting
                  Duties to Public Authorities - {A} Case Study on the Example of Waste
                  Management Reporting},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {400--411},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_34},
  doi          = {10.1007/978-3-642-14799-9\_34},
  timestamp    = {Mon, 21 Jan 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/SharafiWK10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SolarPV10,
  author       = {Mauricio Solar and
                  Daniel Pantoja and
                  Gonzalo Valdes},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Automatic Generation of Roadmap for E-Government Implementation},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {192--203},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_17},
  doi          = {10.1007/978-3-642-14799-9\_17},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SolarPV10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/VeenstraJT10,
  author       = {Anne Fleur van Veenstra and
                  Marijn Janssen and
                  Yao{-}Hua Tan},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Towards an Understanding of E-Government Induced Change - Drawing
                  on Organization and Structuration Theories},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {1--12},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_1},
  doi          = {10.1007/978-3-642-14799-9\_1},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/VeenstraJT10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Wiredu10,
  author       = {Gamel O. Wiredu},
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {An Institutional Perspective on the Challenges of Information Systems
                  Innovation in Public Organisations},
  booktitle    = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  pages        = {97--108},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9\_9},
  doi          = {10.1007/978-3-642-14799-9\_9},
  timestamp    = {Tue, 26 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Wiredu10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2010ifip,
  editor       = {Maria A. Wimmer and
                  Jean{-}Loup Chappelet and
                  Marijn Janssen and
                  Hans Jochen Scholl},
  title        = {Electronic Government, 9th {IFIP} {WG} 8.5 International Conference,
                  {EGOV} 2010, Lausanne, Switzerland, August 29 - September 2, 2010.
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {6228},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-14799-9},
  doi          = {10.1007/978-3-642-14799-9},
  isbn         = {978-3-642-14798-2},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2010ifip.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AlbanoDZ09,
  author       = {Gian Luigi Albano and
                  Federico Dini and
                  Roberto Zampino},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Bidding for Complex Projects: Evidence from Italian Government's Acquisitions
                  of {IT} Services},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {353--363},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_30},
  doi          = {10.1007/978-3-642-03516-6\_30},
  timestamp    = {Fri, 08 Sep 2023 14:38:12 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AlbanoDZ09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ArendsenH09,
  author       = {Rex Arendsen and
                  Marc J. ter Hedde},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {On the Origin of Intermediary E-Government Services},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {270--281},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_23},
  doi          = {10.1007/978-3-642-03516-6\_23},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ArendsenH09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BeckerBLN09,
  author       = {J{\"{o}}rg Becker and
                  Philipp Bergener and
                  Lukasz Lis and
                  Bj{\"{o}}rn Niehaves},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Explaining the Behavioral Intention towards {BI} Implementation in
                  Public Administrations - {A} Principal-Agent Theory Approach},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {399--411},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_34},
  doi          = {10.1007/978-3-642-03516-6\_34},
  timestamp    = {Sat, 24 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BeckerBLN09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BeckerBR09,
  author       = {J{\"{o}}rg Becker and
                  Philipp Bergener and
                  Michael R{\"{a}}ckers},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Process-Based Governance in Public Administrations Using Activity-Based
                  Costing},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {176--187},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_15},
  doi          = {10.1007/978-3-642-03516-6\_15},
  timestamp    = {Sat, 24 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BeckerBR09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BeckerNK09,
  author       = {J{\"{o}}rg Becker and
                  Bj{\"{o}}rn Niehaves and
                  Andreas Krause},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Shared Service Center vs. Shared Service Network: {A} Multiple Case
                  Study Analysis of Factors Impacting on Shared Service Configurations},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {115--126},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_10},
  doi          = {10.1007/978-3-642-03516-6\_10},
  timestamp    = {Sat, 24 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BeckerNK09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BekkersM09,
  author       = {Victor Bekkers and
                  Rebecca Moody},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Visual Culture and Electronic Government: Exploring a New Generation
                  of E-Government},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {257--269},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_22},
  doi          = {10.1007/978-3-642-03516-6\_22},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BekkersM09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BharosaZJG09,
  author       = {Nitesh Bharosa and
                  Bart van Zanten and
                  Marijn Janssen and
                  Martijn Groenleer},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Transforming Crisis Management: Field Studies on the Efforts to Migrate
                  from System-Centric to Network-Centric Operations},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {65--75},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_6},
  doi          = {10.1007/978-3-642-03516-6\_6},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BharosaZJG09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CharalabidisLA09,
  author       = {Yannis Charalabidis and
                  Fenareti Lampathaki and
                  Dimitris Askounis},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Metadata Sets for e-Government Resources: The Extended e-Government
                  Metadata Schema (eGMS+)},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {341--352},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_29},
  doi          = {10.1007/978-3-642-03516-6\_29},
  timestamp    = {Fri, 02 Jun 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CharalabidisLA09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/De09,
  author       = {Rahul De'},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Caste Structures and E-Governance in a Developing Country},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {40--53},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_4},
  doi          = {10.1007/978-3-642-03516-6\_4},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/De09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ErmanT09,
  author       = {Nusa Erman and
                  Ljupco Todorovski},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Mapping the E-Government Research with Social Network Analysis},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {13--25},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_2},
  doi          = {10.1007/978-3-642-03516-6\_2},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ErmanT09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FuruliO09,
  author       = {Karin Furuli and
                  Svein {\O}lnes},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Finding the Right Services for a Citizen Portal Lessons Learned from
                  the Norwegian Mypage Portal},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {282--292},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_24},
  doi          = {10.1007/978-3-642-03516-6\_24},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FuruliO09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HogrebeBN09,
  author       = {Frank Hogrebe and
                  Nadine Blinn and
                  Markus N{\"{u}}ttgens},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Survey of E-Government Portals in European Capitals and Large Cities:
                  {A} Benchmarking Study of G2B-Services},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {188--197},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_16},
  doi          = {10.1007/978-3-642-03516-6\_16},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HogrebeBN09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JansenL09,
  author       = {Arild Jansen and
                  Einar L{\o}vdal},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Can {ICT} Reform Public Agencies?},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {88--102},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_8},
  doi          = {10.1007/978-3-642-03516-6\_8},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/JansenL09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JansenVGAD09,
  author       = {Jurjen Jansen and
                  Sjoerd de Vries and
                  Thea van der Geest and
                  Rex Arendsen and
                  Jan van Dijk},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {The State of Client-Centered Public Service Delivery in the Netherlands},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {293--304},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_25},
  doi          = {10.1007/978-3-642-03516-6\_25},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/JansenVGAD09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LiuTH09,
  author       = {Jianwei Liu and
                  Yao{-}Hua Tan and
                  Joris Hulstijn},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {{IT} Enabled Risk Management for Taxation and Customs: The Case of
                  {AEO} Assessment in the Netherlands},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {376--387},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_32},
  doi          = {10.1007/978-3-642-03516-6\_32},
  timestamp    = {Mon, 23 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/LiuTH09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MagoutasM09,
  author       = {Babis Magoutas and
                  Gregoris Mentzas},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Refinement, Validation and Benchmarking of a Model for E-Government
                  Service Quality},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {139--150},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_12},
  doi          = {10.1007/978-3-642-03516-6\_12},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MagoutasM09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/NiehavesM09,
  author       = {Bj{\"{o}}rn Niehaves and
                  Robert Malsch},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Democratizing Process Innovation? On Citizen Involvement in Public
                  Sector {BPM}},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {245--256},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_21},
  doi          = {10.1007/978-3-642-03516-6\_21},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/NiehavesM09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/NielsenMA09,
  author       = {Jeppe Agger Nielsen and
                  Rony Medaglia and
                  Kim Normann Andersen},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Time to Give in: Firm Belief in Administrative Reform as a Driver
                  for Delivering Benefits from {IT}},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {103--114},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_9},
  doi          = {10.1007/978-3-642-03516-6\_9},
  timestamp    = {Fri, 02 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/NielsenMA09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PapadomichelakiM09,
  author       = {Xenia Papadomichelaki and
                  Gregoris Mentzas},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {A Multiple-Item Scale for Assessing E-Government Service Quality},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {163--175},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_14},
  doi          = {10.1007/978-3-642-03516-6\_14},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PapadomichelakiM09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PerssonG09,
  author       = {Anders Persson and
                  G{\"{o}}ran Goldkuhl},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Joined-Up E-Government - Needs and Options in Local Governments},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {76--87},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_7},
  doi          = {10.1007/978-3-642-03516-6\_7},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PerssonG09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PietersonT09,
  author       = {Willem Pieterson and
                  Marije Teerling},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Channel Integration in Governmental Service Delivery: The Effects
                  on Citizen Behavior and Perceptions},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {222--233},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_19},
  doi          = {10.1007/978-3-642-03516-6\_19},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PietersonT09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RukanovaWT09,
  author       = {Boriana Rukanova and
                  Rolf T. Wigand and
                  Yao{-}Hua Tan},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {From National to Supranational Government Inter-Organizational Systems:
                  An Extended Typology},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {317--327},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_27},
  doi          = {10.1007/978-3-642-03516-6\_27},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RukanovaWT09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SaitiP09,
  author       = {Anna Saiti and
                  Georgia Prokopiadou},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Impact of Information and Communication Technologies on School Administration:
                  Research on the Greek Schools of Secondary Education},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {305--316},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_26},
  doi          = {10.1007/978-3-642-03516-6\_26},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SaitiP09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Scholl09,
  author       = {Hans Jochen Scholl},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Profiling the {EG} Research Community and Its Core},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {1--12},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_1},
  doi          = {10.1007/978-3-642-03516-6\_1},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Scholl09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ShvaikoVZCFH09,
  author       = {Pavel Shvaiko and
                  Adolfo Villafiorita and
                  Alessandro Zorer and
                  Lourino Chemane and
                  Teot{\'{o}}nio Fumo and
                  Jussi Hinkkanen},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {eGIF4M: eGovernment Interoperability Framework for Mozambique},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {328--340},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_28},
  doi          = {10.1007/978-3-642-03516-6\_28},
  timestamp    = {Fri, 02 Jun 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ShvaikoVZCFH09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SolarAVIC09,
  author       = {Mauricio Solar and
                  Hern{\'{a}}n Astudillo and
                  Gonzalo Valdes and
                  Marcelo Iribarren and
                  Gast{\'{o}}n Concha},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Identifying Weaknesses for Chilean E-Government Implementation in
                  Public Agencies with Maturity Model},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {151--162},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_13},
  doi          = {10.1007/978-3-642-03516-6\_13},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SolarAVIC09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SorrentinoNA09,
  author       = {Maddalena Sorrentino and
                  Raffaella Naggi and
                  Pietro Luca Agostini},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {E-Government Implementation Evaluation: Opening the Black Box},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {127--138},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_11},
  doi          = {10.1007/978-3-642-03516-6\_11},
  timestamp    = {Fri, 02 Jun 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SorrentinoNA09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SorumMA09,
  author       = {Hanne S{\o}rum and
                  Rony Medaglia and
                  Kim Normann Andersen},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Assessment of Website Quality: Scandinavian Web Awards Right on Track?},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {198--209},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_17},
  doi          = {10.1007/978-3-642-03516-6\_17},
  timestamp    = {Fri, 02 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/SorumMA09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TauberR09,
  author       = {Arne Tauber and
                  Thomas R{\"{o}}ssler},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Professional Presentation in Austrian E-Government},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {388--398},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_33},
  doi          = {10.1007/978-3-642-03516-6\_33},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/TauberR09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/UddinH09,
  author       = {Mohammed Shahadat Uddin and
                  Liaquat Hossain},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Towards Coordination Preparedness of Soft-Target Organisation},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {54--64},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_5},
  doi          = {10.1007/978-3-642-03516-6\_5},
  timestamp    = {Fri, 02 Jun 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/UddinH09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/VeenstraZ09,
  author       = {Anne Fleur van Veenstra and
                  Arre Zuurmond},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Opening the Black Box: Exploring the Effect of Transformation on Online
                  Service Delivery in Local Governments},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {234--244},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_20},
  doi          = {10.1007/978-3-642-03516-6\_20},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/VeenstraZ09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/WangBM09,
  author       = {Long Wang and
                  Justus Bross and
                  Christoph Meinel},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Post Recommendation in Social Web Site},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {210--221},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_18},
  doi          = {10.1007/978-3-642-03516-6\_18},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/WangBM09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/WimmerB09,
  author       = {Maria A. Wimmer and
                  Melanie Bicking},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Qualitative Data Analysis of Issue Interrelations and Interdependencies
                  for E-Government Research Planning},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {26--39},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_3},
  doi          = {10.1007/978-3-642-03516-6\_3},
  timestamp    = {Mon, 09 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/WimmerB09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Yu09,
  author       = {Chien{-}Chih Yu},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Role-Based and Service-Oriented Security Management in the E-Government
                  Environment},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {364--375},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_31},
  doi          = {10.1007/978-3-642-03516-6\_31},
  timestamp    = {Fri, 02 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Yu09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2009,
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6},
  doi          = {10.1007/978-3-642-03516-6},
  isbn         = {978-3-642-03515-9},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2009.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AndersenM08,
  author       = {Kim Viborg Andersen and
                  Rony Medaglia},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {eGovernment Front-End Services: Administrative and Citizen Cost-Benefits},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {148--159},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_13},
  doi          = {10.1007/978-3-540-85204-9\_13},
  timestamp    = {Mon, 09 Sep 2019 15:35:36 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AndersenM08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ArendsenES08,
  author       = {Rex Arendsen and
                  Tom M. van Engers and
                  Wim Schurink},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Adoption of High Impact Governmental eServices: Seduce or Enforce?},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {73--84},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_7},
  doi          = {10.1007/978-3-540-85204-9\_7},
  timestamp    = {Thu, 15 Jun 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ArendsenES08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AskG08,
  author       = {Andreas Ask and
                  {\AA}ke Gr{\"{o}}nlund},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Implementation Challenges: Competing Structures When New Public Management
                  Meets eGovernment},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {25--36},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_3},
  doi          = {10.1007/978-3-540-85204-9\_3},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AskG08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AxelssonM08,
  author       = {Karin Axelsson and
                  Ulf Melin},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Citizen Participation and Involvement in eGovernment Projects: An
                  Emergent Framework},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {207--218},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_18},
  doi          = {10.1007/978-3-540-85204-9\_18},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AxelssonM08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BeckerBKPR08,
  author       = {J{\"{o}}rg Becker and
                  Philipp Bergener and
                  Stefan Kleist and
                  Daniel Pfeiffer and
                  Michael R{\"{a}}ckers},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Evaluation of {ICT} Investments in Public Administrations Based on
                  Business Process Models},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {124--135},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_11},
  doi          = {10.1007/978-3-540-85204-9\_11},
  timestamp    = {Sat, 24 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BeckerBKPR08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BeckerNBR08,
  author       = {J{\"{o}}rg Becker and
                  Bj{\"{o}}rn Niehaves and
                  Philipp Bergener and
                  Michael R{\"{a}}ckers},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Digital Divide in eGovernment: The eInclusion Gap Model},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {231--242},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_20},
  doi          = {10.1007/978-3-540-85204-9\_20},
  timestamp    = {Sat, 24 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BeckerNBR08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BednarFKKSU08,
  author       = {Peter Bedn{\'{a}}r and
                  Karol Furd{\'{\i}}k and
                  Maren Kleimann and
                  Ralf Klischewski and
                  Marek Skokan and
                  Stefan Ukena},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Semantic Integration of eGovernment Services in Schleswig-Holstein},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {315--327},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_27},
  doi          = {10.1007/978-3-540-85204-9\_27},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BednarFKKSU08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Castelnovo08,
  author       = {Walter Castelnovo},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {From Cooperation to Cooperability},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {352--363},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_30},
  doi          = {10.1007/978-3-540-85204-9\_30},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Castelnovo08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CestnikKM08,
  author       = {Bojan Cestnik and
                  Alenka Kern and
                  Helena Modrijan},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Semi-automatic Ontology Construction for Improving Comprehension of
                  Legal Documents},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {328--339},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_28},
  doi          = {10.1007/978-3-540-85204-9\_28},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CestnikKM08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CorradiniAPP08,
  author       = {Flavio Corradini and
                  Francesco De Angelis and
                  Andrea Polini and
                  Alberto Polzonetti},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Improving Trust in Composite eServices Via Run-Time Participants Testing},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {279--290},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_24},
  doi          = {10.1007/978-3-540-85204-9\_24},
  timestamp    = {Thu, 23 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CorradiniAPP08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CyrasL08,
  author       = {Vytautas Cyras and
                  Friedrich Lachmayer},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Transparent Complexity by Goals},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {255--266},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_22},
  doi          = {10.1007/978-3-540-85204-9\_22},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CyrasL08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DaisNAA08,
  author       = {Alexandros Dais and
                  Mara Nikolaidou and
                  Nancy Alexopoulou and
                  Dimosthenis Anagnostopoulos},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Introducing a Public Agency Networking Platform towards Supporting
                  Connected Governance},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {375--387},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_32},
  doi          = {10.1007/978-3-540-85204-9\_32},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/DaisNAA08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/De08,
  author       = {Rahul De'},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Control, De-politicization and the eState},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {61--72},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_6},
  doi          = {10.1007/978-3-540-85204-9\_6},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/De08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DeursenD08,
  author       = {Alexander van Deursen and
                  Jan van Dijk},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Using Online Public Services: {A} Measurement of Citizens' Operational,
                  Formal, Information and Strategic Skills},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {195--206},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_17},
  doi          = {10.1007/978-3-540-85204-9\_17},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/DeursenD08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FlakG08,
  author       = {Leif Skiftenes Flak and
                  {\AA}ke Gr{\"{o}}nlund},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Managing Benefits in the Public Sector. Surveying Expectations and
                  Outcomes in Norwegian Government Agencies},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {98--110},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_9},
  doi          = {10.1007/978-3-540-85204-9\_9},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FlakG08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HenriksenRT08,
  author       = {Helle Zinner Henriksen and
                  Boriana Rukanova and
                  Yao{-}Hua Tan},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Pacta Sunt Servanda but Where Is the Agreement? The Complicated Case
                  of eCustoms},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {13--24},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_2},
  doi          = {10.1007/978-3-540-85204-9\_2},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HenriksenRT08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HumesR08,
  author       = {Leila Lage Humes and
                  Nicolau Reinhard},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {The Influence of Power in the Development of an Information Infrastructure},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {37--48},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_4},
  doi          = {10.1007/978-3-540-85204-9\_4},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HumesR08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/IribarrenCVSVGV08,
  author       = {Marcelo Iribarren and
                  Gast{\'{o}}n Concha and
                  Gonzalo Valdes and
                  Mauricio Solar and
                  Mar{\'{\i}}a T. Villarroel and
                  Patricio Guti{\'{e}}rrez and
                  {\'{A}}lvaro V{\'{a}}squez},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Capability Maturity Framework for eGovernment: {A} Multi-dimensional
                  Model and Assessing Tool},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {136--147},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_12},
  doi          = {10.1007/978-3-540-85204-9\_12},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/IribarrenCVSVGV08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/IsomakiL08,
  author       = {Hannakaisa Isom{\"{a}}ki and
                  Katja Liimatainen},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Challenges of Government Enterprise Architecture Work - Stakeholders'
                  Views},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {364--374},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_31},
  doi          = {10.1007/978-3-540-85204-9\_31},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/IsomakiL08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KampitakiTT08,
  author       = {Dimitra G. Kampitaki and
                  Efthimios Tambouris and
                  Konstantinos A. Tarabanis},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {eElectioneering: Current Research Trends},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {184--194},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_16},
  doi          = {10.1007/978-3-540-85204-9\_16},
  timestamp    = {Mon, 03 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/KampitakiTT08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KangKK08,
  author       = {Dong{-}Seok Kang and
                  Hun Yeong Kwon and
                  Yoon{-}Seok Ko},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Case Study on the Effects of Administrative Informatization on the
                  Organizational Structure for the Central Government in Korea},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {49--60},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_5},
  doi          = {10.1007/978-3-540-85204-9\_5},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KangKK08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KlischewskiU08,
  author       = {Ralf Klischewski and
                  Stefan Ukena},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Test Strategies for Evaluation of Semantic eGovernment Applications},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {291--302},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_25},
  doi          = {10.1007/978-3-540-85204-9\_25},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KlischewskiU08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Lindblad-Gidlund08,
  author       = {Katarina Lindblad{-}Gidlund},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Driver or Passenger? An Analysis of Citizen-Driven eGovernment},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {267--278},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_23},
  doi          = {10.1007/978-3-540-85204-9\_23},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Lindblad-Gidlund08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LiuDRK08,
  author       = {Jianwei Liu and
                  Zs{\'{o}}fia Derzsi and
                  Marta Raus and
                  Alexander Kipp},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {eGovernment Project Evaluation: An Integrated Framework},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {85--97},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_8},
  doi          = {10.1007/978-3-540-85204-9\_8},
  timestamp    = {Mon, 23 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/LiuDRK08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PaivarintaD08,
  author       = {Tero P{\"{a}}iv{\"{a}}rinta and
                  Willy Dertz},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Pre-determinants of Implementing {IT} Benefits Management in Norwegian
                  Municipalities: Cultivate the Context},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {111--123},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_10},
  doi          = {10.1007/978-3-540-85204-9\_10},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PaivarintaD08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PietersonTE08,
  author       = {Willem Pieterson and
                  Marije Teerling and
                  Wolfgang Ebbers},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Channel Perceptions and Usage: Beyond Media Richness Factors},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {219--230},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_19},
  doi          = {10.1007/978-3-540-85204-9\_19},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PietersonTE08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SchrothS08,
  author       = {Christoph Schroth and
                  Beat F. Schmid},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {A Modular Reference Architecture Framework for Electronic Cross-Organizational
                  Interoperation},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {303--314},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_26},
  doi          = {10.1007/978-3-540-85204-9\_26},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SchrothS08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SorrentinoF08,
  author       = {Maddalena Sorrentino and
                  Enrico Ferro},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Does the Answer to eGovernment Lie in Intermunicipal Collaboration?
                  An Exploratory Italian Case Study},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {1--12},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_1},
  doi          = {10.1007/978-3-540-85204-9\_1},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SorrentinoF08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SourouniLMCA08,
  author       = {Aikaterini{-}Maria Sourouni and
                  Fenareti Lampathaki and
                  Spiros Mouzakitis and
                  Yannis Charalabidis and
                  Dimitris Askounis},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Paving the Way to eGovernment Transformation: Interoperability Registry
                  Infrastructure Development},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {340--351},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_29},
  doi          = {10.1007/978-3-540-85204-9\_29},
  timestamp    = {Mon, 26 Jun 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SourouniLMCA08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/VelsenGHD08,
  author       = {Lex van Velsen and
                  Thea van der Geest and
                  Marc J. ter Hedde and
                  Wijnand Derks},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Engineering User Requirements for e-Government Services: {A} Dutch
                  Case Study},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {243--254},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_21},
  doi          = {10.1007/978-3-540-85204-9\_21},
  timestamp    = {Fri, 02 Jun 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/VelsenGHD08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Vries08,
  author       = {Walter Timo de Vries},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Unity in Diversity: An Analysis of Inter-governmental Cooperation
                  in the Field of geoICT},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {172--183},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_15},
  doi          = {10.1007/978-3-540-85204-9\_15},
  timestamp    = {Fri, 18 Feb 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Vries08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Yu08,
  author       = {Chien{-}Chih Yu},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Building a Value-Centric e-Government Service Framework Based on a
                  Business Model Perspective},
  booktitle    = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  pages        = {160--171},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9\_14},
  doi          = {10.1007/978-3-540-85204-9\_14},
  timestamp    = {Fri, 02 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Yu08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2008,
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Enrico Ferro},
  title        = {Electronic Government, 7th International Conference, {EGOV} 2008,
                  Turin, Italy, August 31 - September 5, 2008. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5184},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-540-85204-9},
  doi          = {10.1007/978-3-540-85204-9},
  isbn         = {978-3-540-85203-2},
  timestamp    = {Mon, 09 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2008.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AntoniouKMPSSS07,
  author       = {Athanasios Antoniou and
                  C. Korakas and
                  Christos Manolopoulos and
                  Anastasia Panagiotaki and
                  Dimitris Sofotassios and
                  Paul G. Spirakis and
                  Yannis C. Stamatiou},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {A Trust-Centered Approach for Building E-Voting Systems},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {366--377},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_31},
  doi          = {10.1007/978-3-540-74444-3\_31},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AntoniouKMPSSS07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Attour-OueslatiDL07,
  author       = {Amel Attour{-}Oueslati and
                  Denis Dufresne and
                  Christian Longhi},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {The Development of the Local E-Administration: Empirical Evidences
                  from the French Case},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {412--423},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_35},
  doi          = {10.1007/978-3-540-74444-3\_35},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Attour-OueslatiDL07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AxelssonM07,
  author       = {Karin Axelsson and
                  Ulf Melin},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {Talking to, Not About, Citizens - Experiences of Focus Groups in Public
                  E-Service Development},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {179--190},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_16},
  doi          = {10.1007/978-3-540-74444-3\_16},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AxelssonM07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AxelssonV07,
  author       = {Karin Axelsson and
                  Stefan Ventura},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {Reaching Communication Quality in Public E-Forms - {A} Communicative
                  Perspective on E-Form Design},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {342--353},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_29},
  doi          = {10.1007/978-3-540-74444-3\_29},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AxelssonV07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BaidaLT07,
  author       = {Ziv Baida and
                  Jianwei Liu and
                  Yao{-}Hua Tan},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {Towards a Methodology for Designing E-Government Control Procedures},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {56--67},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_6},
  doi          = {10.1007/978-3-540-74444-3\_6},
  timestamp    = {Mon, 23 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BaidaLT07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BavecV07,
  author       = {Cene Bavec and
                  Mirko Vintar},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {What Matters in the Development of the E-Government in the EU?},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {424--435},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_36},
  doi          = {10.1007/978-3-540-74444-3\_36},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BavecV07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BeckerPR07,
  author       = {J{\"{o}}rg Becker and
                  Daniel Pfeiffer and
                  Michael R{\"{a}}ckers},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {Domain Specific Process Modelling in Public Administrations - The
                  PICTURE-Approach},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {68--79},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_7},
  doi          = {10.1007/978-3-540-74444-3\_7},
  timestamp    = {Thu, 22 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BeckerPR07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Boyd07,
  author       = {Ovid Pacific Boyd},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {What Are the Future Possibilities of eDemocracy? {A} Discussion Paper},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {401--411},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_34},
  doi          = {10.1007/978-3-540-74444-3\_34},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Boyd07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BurdonNCDDL07,
  author       = {Mark Burdon and
                  Juan Manuel Gonz{\'{a}}lez Nieto and
                  Sharon Christensen and
                  Ed Dawson and
                  William D. Duncan and
                  Bill Lane},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {Access Control in Federated Databases: How Legal Issues Shape Security},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {228--239},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_20},
  doi          = {10.1007/978-3-540-74444-3\_20},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BurdonNCDDL07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CorradiniSPAR07,
  author       = {Flavio Corradini and
                  Luis {\'{A}}lvarez Sabucedo and
                  Alberto Polzonetti and
                  Luis E. Anido{-}Rif{\'{o}}n and
                  Barbara Re},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {A Case Study of Semantic Solutions for Citizen-Centered Web Portals
                  in eGovernment: The Tecut Portal},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {204--215},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_18},
  doi          = {10.1007/978-3-540-74444-3\_18},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CorradiniSPAR07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CotterillK07,
  author       = {Sarah Cotterill and
                  Stephen King},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {Public Sector Partnerships to Deliver Local E-Government: {A} Social
                  Network Study},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {240--251},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_21},
  doi          = {10.1007/978-3-540-74444-3\_21},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CotterillK07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Deursen07,
  author       = {Alexander van Deursen},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {Where to Go in the Near Future: Diverging Perspectives on Online Public
                  Service Delivery},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {143--154},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_13},
  doi          = {10.1007/978-3-540-74444-3\_13},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Deursen07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DijkPDE07,
  author       = {Jan van Dijk and
                  Willem Pieterson and
                  Alexander van Deursen and
                  Wolfgang Ebbers},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {E-Services for Citizens: The Dutch Usage Case},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {155--166},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_14},
  doi          = {10.1007/978-3-540-74444-3\_14},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/DijkPDE07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/EllingLJ07,
  author       = {Sanne Elling and
                  Leo Lentz and
                  Menno de Jong},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {Website Evaluation Questionnaire: Development of a Research-Based
                  Tool for Evaluating Informational Websites},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {293--304},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_25},
  doi          = {10.1007/978-3-540-74444-3\_25},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/EllingLJ07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FerroGH07,
  author       = {Enrico Ferro and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Natalie Helbig},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {The Digital Divide Metaphor: Understanding Paths to {IT} Literacy},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {265--280},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_23},
  doi          = {10.1007/978-3-540-74444-3\_23},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FerroGH07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FlakSS07,
  author       = {Leif Skiftenes Flak and
                  Maung Kyaw Sein and
                  {\O}ystein S{\ae}b{\o}},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {Towards a Cumulative Tradition in E-Government Research: Going Beyond
                  the Gs and Cs},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {13--22},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_2},
  doi          = {10.1007/978-3-540-74444-3\_2},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FlakSS07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GermanakosCS07,
  author       = {Panagiotis Germanakos and
                  Eleni Christodoulou and
                  George Samaras},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {A European Perspective of E-Government Presence - Where Do We Stand?
                  The {EU-10} Case},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {436--447},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_37},
  doi          = {10.1007/978-3-540-74444-3\_37},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/GermanakosCS07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GronlundHA07,
  author       = {{\AA}ke Gr{\"{o}}nlund and
                  Mathias Hatakka and
                  Andreas Ask},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {Inclusion in the E-Service Society - Investigating Administrative
                  Literacy Requirements for Using E-Services},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {216--227},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_19},
  doi          = {10.1007/978-3-540-74444-3\_19},
  timestamp    = {Thu, 15 Jun 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/GronlundHA07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/IslamG07,
  author       = {M. Sirajul Islam and
                  {\AA}ke Gr{\"{o}}nlund},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {Agriculture Market Information E-Service in Bangladesh: {A} Stakeholder-Oriented
                  Case Analysis},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {167--178},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_15},
  doi          = {10.1007/978-3-540-74444-3\_15},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/IslamG07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KolsakerL07,
  author       = {Ailsa Kolsaker and
                  Liz Lee{-}Kelley},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {'Mind the Gap II': E-Government and E-Governance},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {35--43},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_4},
  doi          = {10.1007/978-3-540-74444-3\_4},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KolsakerL07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KortelandB07,
  author       = {Evelien Korteland and
                  Victor Bekkers},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {Diffusion of E-Government Innovations in the Dutch Public Sector:
                  The Case of Digital Community Policing},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {252--264},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_22},
  doi          = {10.1007/978-3-540-74444-3\_22},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KortelandB07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KoussourisCGTP07,
  author       = {Sotirios Koussouris and
                  Yannis Charalabidis and
                  George Gionis and
                  Tasos Tsitsanis and
                  John E. Psarras},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {Building a Local Administration Services Portal for Citizens and Businesses:
                  Service Composition, Architecture and Back-Office Interoperability
                  Issues},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {80--91},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_8},
  doi          = {10.1007/978-3-540-74444-3\_8},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KoussourisCGTP07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KunsteljJV07,
  author       = {Mateja Kunstelj and
                  Tina Jukic and
                  Mirko Vintar},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {Analysing the Demand Side of E-Government: What Can We Learn From
                  Slovenian Users?},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {305--317},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_26},
  doi          = {10.1007/978-3-540-74444-3\_26},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KunsteljJV07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LampathakiCSKA07,
  author       = {Fenareti Lampathaki and
                  Yannis Charalabidis and
                  Demetrios Sarantis and
                  Sotirios Koussouris and
                  Dimitris Askounis},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {E-Government Services Composition Using Multi-faceted Metadata Classification
                  Structures},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {116--126},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_11},
  doi          = {10.1007/978-3-540-74444-3\_11},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LampathakiCSKA07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MacielG07,
  author       = {Cristiano Maciel and
                  Ana Cristina Bicharra Garcia},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {Design and Metrics of a 'Democratic Citizenship Community' in Support
                  of Deliberative Decision-Making},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {388--400},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_33},
  doi          = {10.1007/978-3-540-74444-3\_33},
  timestamp    = {Thu, 23 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MacielG07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MagoutasHM07,
  author       = {Babis Magoutas and
                  Christos Halaris and
                  Gregoris Mentzas},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {An Ontology for the Multi-perspective Evaluation of Quality in E-Government
                  Services},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {318--329},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_27},
  doi          = {10.1007/978-3-540-74444-3\_27},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MagoutasHM07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MelinA07,
  author       = {Ulf Melin and
                  Karin Axelsson},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {Action in Action Research - Illustrations of What, Who, Why, Where,
                  and When from an E-Government Project},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {44--55},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_5},
  doi          = {10.1007/978-3-540-74444-3\_5},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MelinA07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MomotkoITTV07,
  author       = {Mariusz Momotko and
                  Wojciech Izdebski and
                  Efthimios Tambouris and
                  Konstantinos A. Tarabanis and
                  Mirko Vintar},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {An Architecture of Active Life Event Portals: Generic Workflow Approach},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {104--115},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_10},
  doi          = {10.1007/978-3-540-74444-3\_10},
  timestamp    = {Mon, 03 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/MomotkoITTV07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Moody07,
  author       = {Rebecca Moody},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {Assessing the Role of {GIS} in E-Government: {A} Tale of E-Participation
                  in Two Cities},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {354--365},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_30},
  doi          = {10.1007/978-3-540-74444-3\_30},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Moody07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Niehaves07,
  author       = {Bj{\"{o}}rn Niehaves},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {Innovation Processes in the Public Sector - New Vistas for an Interdisciplinary
                  Perspective on E-Government Research?},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {23--34},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_3},
  doi          = {10.1007/978-3-540-74444-3\_3},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Niehaves07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ProsserSF07,
  author       = {Alexander Prosser and
                  Karl Schiessl and
                  Martin Fleischhacker},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {E-Voting: Usability and Acceptance of Two-Stage Voting Procedures},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {378--387},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_32},
  doi          = {10.1007/978-3-540-74444-3\_32},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ProsserSF07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SchollFLPU07,
  author       = {Hans Jochen Scholl and
                  Raya Fidel and
                  Shuhua (Monica) Liu and
                  Michael Paulsmeyer and
                  Kristene Unsworth},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {E-Government Field Force Automation: Promises, Challenges, and Stakeholders},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {127--142},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_12},
  doi          = {10.1007/978-3-540-74444-3\_12},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SchollFLPU07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Sorrentino07,
  author       = {Maddalena Sorrentino},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {Interpreting E-Government: Implementation as the Moment of Truth},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {281--292},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_24},
  doi          = {10.1007/978-3-540-74444-3\_24},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Sorrentino07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TodorovskiKV07,
  author       = {Ljupco Todorovski and
                  Mateja Kunstelj and
                  Mirko Vintar},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {Reference Models for E-Services Integration Based on Life-Events},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {92--103},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_9},
  doi          = {10.1007/978-3-540-74444-3\_9},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/TodorovskiKV07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Waksberg-GuerriniA07,
  author       = {Ana Waksberg{-}Guerrini and
                  Eduard Aibar},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {Towards a Network Government? {A} Critical Analysis of Current Assessment
                  Methods for E-Government},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {330--341},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_28},
  doi          = {10.1007/978-3-540-74444-3\_28},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Waksberg-GuerriniA07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/WimmerCM07,
  author       = {Maria A. Wimmer and
                  Cristiano Codagnone and
                  Xiaofeng Ma},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {Developing an E-Government Research Roadmap: Method and Example from
                  E-GovRTD2020},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {1--12},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_1},
  doi          = {10.1007/978-3-540-74444-3\_1},
  timestamp    = {Mon, 09 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/WimmerCM07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/WittmannBKS07,
  author       = {Georg Wittmann and
                  Markus Breitschaft and
                  Thomas Krabichler and
                  Ernst Stahl},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {Selection of Appropriate Payment Methods for E-Government - Model
                  and Application},
  booktitle    = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  pages        = {191--203},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3\_17},
  doi          = {10.1007/978-3-540-74444-3\_17},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/WittmannBKS07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2007,
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund},
  title        = {Electronic Government, 6th International Conference, {EGOV} 2007,
                  Regensburg, Germany, September 3-7, 2007, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4656},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-74444-3},
  doi          = {10.1007/978-3-540-74444-3},
  isbn         = {978-3-540-74443-6},
  timestamp    = {Mon, 09 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2007.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Andersen06,
  author       = {Kim Viborg Andersen},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {e-Participation Behind Closed Doors: Online Evaluation of Teaching
                  Performance},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {119--127},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_11},
  doi          = {10.1007/11823100\_11},
  timestamp    = {Mon, 09 Sep 2019 15:35:36 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Andersen06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Bekkers06,
  author       = {Victor Bekkers},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Flexibility of Information Architecture in e-Government Chains},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {243--255},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_22},
  doi          = {10.1007/11823100\_22},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Bekkers06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BerceBCOMS06,
  author       = {Jaro Berce and
                  Annaflavia Bianchi and
                  Clara Centeno and
                  David Osimo and
                  Jeremy Millard and
                  Jamal Shahin},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {The Organisation and Coordination of European e-Government Research
                  for the {EU} in 2010},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {37--46},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_4},
  doi          = {10.1007/11823100\_4},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BerceBCOMS06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BruggemeierDL06,
  author       = {Martin Br{\"{u}}ggemeier and
                  Angela Dovifat and
                  Klaus Lenk},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {"Open Choice": Improving Public Sector Performance with Process Reorganization
                  Methodology},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {186--194},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_17},
  doi          = {10.1007/11823100\_17},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BruggemeierDL06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CarrattaDF06,
  author       = {Tommaso Carratta and
                  Lucy Dadayan and
                  Enrico Ferro},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {{ROI} Analysis in e-Government Assessment Trials: The Case of Sistema
                  Piemonte},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {329--340},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_29},
  doi          = {10.1007/11823100\_29},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CarrattaDF06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ChappeletK06,
  author       = {Jean{-}Loup Chappelet and
                  Kristian Pierre Kilchenmann},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {From Market Squares to Homepages: {A} Survey of Swiss MPs' Interactivity},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {83--95},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_8},
  doi          = {10.1007/11823100\_8},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ChappeletK06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CharalabidisAGLM06,
  author       = {Yannis Charalabidis and
                  Dimitris Askounis and
                  George Gionis and
                  Fenareti Lampathaki and
                  Kostas S. Metaxiotis},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Organising Municipal e-Government Systems: {A} Multi-facet Taxonomy
                  of e-Services for Citizens and Businesses},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {195--206},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_18},
  doi          = {10.1007/11823100\_18},
  timestamp    = {Fri, 02 Jun 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CharalabidisAGLM06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CresswellPC06,
  author       = {Anthony M. Cresswell and
                  Theresa A. Pardo and
                  Donna S. Canestraro},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Digital Capability Assessment for eGovernment: {A} Multi-dimensional
                  Approach},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {293--304},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_26},
  doi          = {10.1007/11823100\_26},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CresswellPC06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DawesP06,
  author       = {Sharon S. Dawes and
                  Theresa A. Pardo},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Maximizing Knowledge for Program Evaluation: Critical Issues and Practical
                  Challenges of {ICT} Strategies},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {58--69},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_6},
  doi          = {10.1007/11823100\_6},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/DawesP06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/De06,
  author       = {Rahul De'},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Evaluation of E-Government Systems: Project Assessment vs Development
                  Assessment},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {317--328},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_28},
  doi          = {10.1007/11823100\_28},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/De06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DeursenDE06,
  author       = {Alexander van Deursen and
                  Jan van Dijk and
                  Wolfgang Ebbers},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Why E-government Usage Lags Behind: Explaining the Gap Between Potential
                  and Actual Usage of Electronic Public Services in the Netherlands},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {269--280},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_24},
  doi          = {10.1007/11823100\_24},
  timestamp    = {Mon, 26 Jun 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/DeursenDE06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Ekelin06,
  author       = {Annelie Ekelin},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {To Be or Not to Be Active: Exploring Practices of e-Participation},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {107--118},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_10},
  doi          = {10.1007/11823100\_10},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Ekelin06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Gil-GarciaHF06,
  author       = {J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Natalie Helbig and
                  Enrico Ferro},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Is It Only About Internet Access? An Empirical Test of a Multi-dimensional
                  Digital Divide},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {139--149},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_13},
  doi          = {10.1007/11823100\_13},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Gil-GarciaHF06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GronlundA06,
  author       = {{\AA}ke Gr{\"{o}}nlund and
                  Annika Andersson},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {e-Gov Research Quality Improvements Since 2003: More Rigor, but Research
                  (Perhaps) Redefined},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {1--12},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_1},
  doi          = {10.1007/11823100\_1},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/GronlundA06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HansenR06,
  author       = {Henning Sten Hansen and
                  Kristian Hegner Reinau},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {The Citizens in E-Participation},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {70--82},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_7},
  doi          = {10.1007/11823100\_7},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HansenR06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Jansen06,
  author       = {Arild Jansen},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {What Role Has Scandinavian {IS} Tradition in eGovernment Implementations},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {47--57},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_5},
  doi          = {10.1007/11823100\_5},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Jansen06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JarvenpaaVS06,
  author       = {Matti J{\"{a}}rvenp{\"{a}}{\"{a}} and
                  Maiju Virtanen and
                  Airi Salminen},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Semantic Portal for Legislative Information},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {219--230},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_20},
  doi          = {10.1007/11823100\_20},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/JarvenpaaVS06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Joia06,
  author       = {Luiz Antonio Joia},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Assessing the Intangible Value of {G2G} Endeavours},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {305--316},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_27},
  doi          = {10.1007/11823100\_27},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Joia06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JongL06,
  author       = {Menno de Jong and
                  Leo Lentz},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Municipalities on the Web: User-Friendliness of Government Information
                  on the Internet},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {174--185},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_16},
  doi          = {10.1007/11823100\_16},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/JongL06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KlaassenKG06,
  author       = {Rob Klaassen and
                  Joyce Karreman and
                  Thea van der Geest},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Designing Government Portal Navigation Around Citizens' Needs},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {162--173},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_15},
  doi          = {10.1007/11823100\_15},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KlaassenKG06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KolsakerL06,
  author       = {Ailsa Kolsaker and
                  Liz Lee{-}Kelley},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {'Mind the Gap': e-Government and e-Democracy},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {96--106},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_9},
  doi          = {10.1007/11823100\_9},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KolsakerL06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Medaglia06,
  author       = {Rony Medaglia},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Local Networking for e-Services: {A} {UK} Case Study},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {256--268},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_23},
  doi          = {10.1007/11823100\_23},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Medaglia06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MoeRS06,
  author       = {Carl Erik Moe and
                  Anne Cathrine Risvand and
                  Maung K. Sein},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Limits of Public Procurement: Information Systems Acquisition},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {281--292},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_25},
  doi          = {10.1007/11823100\_25},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MoeRS06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PalmiraniB06,
  author       = {Monica Palmirani and
                  Raffaella Brighi},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Time Model for Managing the Dynamic of Normative System},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {207--218},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_19},
  doi          = {10.1007/11823100\_19},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PalmiraniB06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PapadomichelakiMHAM06,
  author       = {Xenia Papadomichelaki and
                  Babis Magoutas and
                  Christos Halaris and
                  Dimitris Apostolou and
                  Gregoris Mentzas},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {A Review of Quality Dimensions in e-Government Services},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {128--138},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_12},
  doi          = {10.1007/11823100\_12},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PapadomichelakiMHAM06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RiedlJ06,
  author       = {Reinhard Riedl and
                  Manuel Juen},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {{IT} Auditing in E-Government},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {341--352},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_30},
  doi          = {10.1007/11823100\_30},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RiedlJ06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SannarnesHA06,
  author       = {M{\o}yfrid K{\aa}rstad Sannarnes and
                  Helle Zinner Henriksen and
                  Kim Viborg Andersen},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {The E-Government Melting Pot: Lacking New Public Management and Innovation
                  Flavor?},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {25--36},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_3},
  doi          = {10.1007/11823100\_3},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SannarnesHA06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SantisLMM06,
  author       = {Luca De Santis and
                  Caterina Lupo and
                  Carlo Marchetti and
                  Massimo Mecella},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {The x-Leges System: Peer-to-Peer for Legislative Document Exchange},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {231--242},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_21},
  doi          = {10.1007/11823100\_21},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SantisLMM06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Scholl06,
  author       = {Hans Jochen Scholl},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Is E-Government Research a Flash in the Pan or Here for the Long Shot?},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {13--24},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_2},
  doi          = {10.1007/11823100\_2},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Scholl06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/StanziolaELM06,
  author       = {Enrique Stanziola and
                  Mauricio Minuto Espil and
                  Luis Landoni and
                  Santiago Montoya},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Hidden Negative Social Effects of Poor e-Government Services Design},
  booktitle    = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  pages        = {150--161},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100\_14},
  doi          = {10.1007/11823100\_14},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/StanziolaELM06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2006,
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Electronic Government, 5th International Conference, {EGOV} 2006,
                  Krakow, Poland, September 4-8, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4084},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11823100},
  doi          = {10.1007/11823100},
  isbn         = {3-540-37686-0},
  timestamp    = {Mon, 09 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2006.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Aichholzer05,
  author       = {Georg Aichholzer},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Service Take-Up and Impacts of E-Government in Austria},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {93--104},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_9},
  doi          = {10.1007/11545156\_9},
  timestamp    = {Mon, 09 Sep 2019 15:35:36 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Aichholzer05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AktherOK05,
  author       = {Mohammad Shakil Akther and
                  Takshi Onishi and
                  Tetsuo Kidokoro},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {E-Government Practice: What One Country Could Learn from Other},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {145--150},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_14},
  doi          = {10.1007/11545156\_14},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AktherOK05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Al-KhamaysehL05,
  author       = {Shadi Al{-}Khamayseh and
                  Elaine Lawrence},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Mobile Government - Converging Technologies and Transition Strategies},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {358--365},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Mon, 09 Sep 2019 15:35:36 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Al-KhamaysehL05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AlbinssonF05,
  author       = {Lars Albinsson and
                  Olov Forsgren},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {The Electronic Assistant E-Me - an Important Element in a Design Language
                  for Co-design},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {19--26},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AlbinssonF05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ArcieriDFNPPT05,
  author       = {Franco Arcieri and
                  Andrea Dimitri and
                  Fabio Fioravanti and
                  Enrico Nardelli and
                  Katia Pallucca and
                  Alberto Postiglione and
                  Maurizio Talamo},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {An Infrastructural Approach to Secure Interoperability of Electronic
                  IDs: The Bridging Backbone},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {291--299},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_28},
  doi          = {10.1007/11545156\_28},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/ArcieriDFNPPT05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BeckerAND05,
  author       = {J{\"{o}}rg Becker and
                  Lars Algermissen and
                  Bj{\"{o}}rn Niehaves and
                  Patrick Delfmann},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Business Process Reference Models for Reorganizing Public Administrations
                  - {A} Case Study},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {134--142},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Thu, 22 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BeckerAND05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Bekkers05,
  author       = {Victor Bekkers},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {The Governance of Back Office Integration in E-Government: Some Dutch
                  Experiences},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {12--25},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_2},
  doi          = {10.1007/11545156\_2},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Bekkers05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BercicV05,
  author       = {Bostjan Bercic and
                  Mirko Vintar},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Presentation of Life-Events with Logical Theories},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {44--51},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BercicV05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BerntzenW05,
  author       = {Lasse Berntzen and
                  Marte Winsvold},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {A Web-based Tool to Support Citizen Initiative},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {241--248},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BerntzenW05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BiagioliFST05,
  author       = {Carlo Biagioli and
                  Enrico Francesconi and
                  Pier{-}Luigi Spinosa and
                  Mirco Taddei},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Legislative Drafting Support Tool Based on {XML} Standards},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {390--397},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BiagioliFST05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BiaisottiST05,
  author       = {Maria Angela Biasiotti and
                  Maria{-}Teresa Sagri and
                  Daniela Tiscornia},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {{LOIS:} Building a Multilingual Wordnet for the Legal Domain},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {419--427},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 14 Sep 2007 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BiaisottiST05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Bolici05,
  author       = {Francesco Bolici},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {PA's Boundaries and the Organizational Knowledge Processes},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {218--225},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_21},
  doi          = {10.1007/11545156\_21},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Bolici05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BuenoHBMS05,
  author       = {T{\^{a}}nia C. D'Agostini Bueno and
                  Hugo Cesar Hoeschl and
                  Andre Bortolon and
                  Eduardo da Silva Mattos and
                  Cristina Souza Santos},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Knowledge Engineering Suite: {A} Tool to Create Ontologies for Automatic
                  Knowledge Representation in Knowledge-Based Systems},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {249--260},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_24},
  doi          = {10.1007/11545156\_24},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BuenoHBMS05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BurtonKHSI05,
  author       = {Craig Burton and
                  Shanika Karunasekera and
                  Aaron Harwood and
                  Duana Stanley and
                  Ioanna Ioannou},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {A Distributed Network Architecture for Robust Internet Voting Systems},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {300--308},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_29},
  doi          = {10.1007/11545156\_29},
  timestamp    = {Fri, 02 Jun 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BurtonKHSI05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CagnoneR05,
  author       = {Francesco Cagnone and
                  Andrea Resca},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {ICT, Political Parties and Social Movements: Organizational Forms
                  and Modes of Participation},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {197--204},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CagnoneR05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ChunPG05,
  author       = {Soon Ae Chun and
                  Edwin Portscher and
                  James Geller},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Monitoring and Updating Regulations and Policies for Government Services},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {81--92},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_8},
  doi          = {10.1007/11545156\_8},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ChunPG05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ChutimaskulC05,
  author       = {Wichian Chutimaskul and
                  Siriporn Chirasirimongkol},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Embedded Object-Oriented Technology for eGovernment Requirement Elicitation},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {27--34},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ChutimaskulC05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CindioS05,
  author       = {Fiorella de Cindio and
                  Leonardo Sonnante},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Technology for eDemocracy: a Classification based on Italian Best
                  Practices},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {256--264},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Thu, 22 Sep 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CindioS05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CloetePCB05,
  author       = {Laurens Cloete and
                  Hina Patel and
                  Louis Coetzee and
                  Etienne Barnard},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Technology in Support of Accessible eGovernment},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {249--255},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CloetePCB05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CorradiniPP05,
  author       = {Flavio Corradini and
                  Alberto Polzonetti and
                  Romeo Pruno},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {eGovernment Administrative and Semantic Cooperation: The Role of "Intelligent
                  Documents"},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {150--157},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CorradiniPP05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CostaLV05,
  author       = {Ricardo Andr{\'{e}} Costa and
                  M{\'{a}}rio Jorge Leit{\~{a}}o and
                  Isidro Vila Verde},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Electronic Voting: An All-Purpose Platform},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {309--316},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_30},
  doi          = {10.1007/11545156\_30},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CostaLV05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DadayanF05,
  author       = {Lucy Dadayan and
                  Enrico Ferro},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {When Technology Meets the Mind: {A} Comparative Study of the Technology
                  Acceptance Model},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {137--144},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_13},
  doi          = {10.1007/11545156\_13},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/DadayanF05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Dawes05,
  author       = {Sharon S. Dawes},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Monitoring and Evaluation Measures and Conditions of Success in Public
                  Sector Knowledge Networks},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {275--282},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Dawes05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DawesSC05,
  author       = {Sharon S. Dawes and
                  Alberto Silitti and
                  David Carter},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Integration, Innovation, and the Politics of Technology: Emerging
                  Themes from Cross-National eGovernment Research},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {475--478},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/DawesSC05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/De05,
  author       = {Rahul De'},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {E-Government Systems in Developing Countries: Stakeholders and Conflict},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {26--37},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_3},
  doi          = {10.1007/11545156\_3},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/De05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Dmitriev05,
  author       = {Dmitri Dmitriev},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Semantic Interlingua for the Knowledge Base Creation},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {11--18},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Dmitriev05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/EspilLMFE05,
  author       = {Mauricio Minuto Espil and
                  Luis Landoni and
                  Santiago Montoya and
                  Eduardo Finn and
                  Daniel Minuto Espil},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {{CRM} + e-Benefit: an eGovernment Tax-System Initiative},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {434--441},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/EspilLMFE05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Evangelidis05,
  author       = {Adrianos Evangelidis},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Evaluation of a Risk-Modelling Tool at the Business Case of eService
                  Projects - Results from a Workshop in the {UK}},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {105--112},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_10},
  doi          = {10.1007/11545156\_10},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Evangelidis05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FadhelT05,
  author       = {Ben Ja{\^{a}}far Fadhel and
                  Mamadou Tadiou Kone},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {An eGovernment Web Services Platform on the Semantic Web},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {143--149},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Wed, 25 Jan 2006 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/FadhelT05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FaganMM05,
  author       = {G. Honor Fagan and
                  Michael Murray and
                  Paul McCusker},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {'Digitally Renewing Democracy'? The Potential for eConsultation in
                  Northern Ireland and the Republic of Ireland},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {213--218},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FaganMM05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FariselliCB05,
  author       = {Patrizia Fariselli and
                  Julia Culver{-}Hopper and
                  Olana Bojic},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Integrated eGovernment Services for Business: a Comparative Study
                  of the CIMIC-State of New Jersey Project and Projects in the European
                  Union},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {129--133},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FariselliCB05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GarciaMP05,
  author       = {Ana Cristina Bicharra Garcia and
                  Cristiano Maciel and
                  Fernando Bicharra Pinto},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {A Quality Inspection Method to Evaluate E-Government Sites},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {198--209},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_19},
  doi          = {10.1007/11545156\_19},
  timestamp    = {Thu, 23 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/GarciaMP05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Gatautis05,
  author       = {Rimantas Gatautis},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Public Services in Lithuania: Findings from the Preliminary Students'
                  Survey},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {343--350},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Gatautis05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GermanakosCS05,
  author       = {Panagiotis Germanakos and
                  Eleni Christodoulou and
                  George Samaras},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {An Overview Description of a Multi-channel eGovernment Open Interoperable
                  Architecture - Communication Technologies and Constraints},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {78--87},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/GermanakosCS05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GlasseyG05,
  author       = {Olivier Glassey and
                  Thomas F. Gordon},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Feasibility Study for a Legal Knowledge System in the County of Herford},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {186--197},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_18},
  doi          = {10.1007/11545156\_18},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/GlasseyG05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GortmakerJW05,
  author       = {Jeffrey Gortmaker and
                  Marijn Janssen and
                  Ren{\'{e}} W. Wagenaar},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Accountability of Electronic Cross-Agency Service-Delivery Processes},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {49--56},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_5},
  doi          = {10.1007/11545156\_5},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/GortmakerJW05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GrandiMMRST05,
  author       = {Fabio Grandi and
                  Federica Mandreoli and
                  Riccardo Martoglia and
                  Enrico Ronchetti and
                  Maria Rita Scalas and
                  Paolo Tiberio},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Personalized Access to Multi-version Norm Texts in an eGovernment
                  Scenario},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {281--290},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_27},
  doi          = {10.1007/11545156\_27},
  timestamp    = {Mon, 26 Jun 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/GrandiMMRST05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Gronlund05,
  author       = {{\AA}ke Gr{\"{o}}nlund},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {{DSS} in a Local Government Context - How to Support Decisions Nobody
                  Wants to Make?},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {69--80},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_7},
  doi          = {10.1007/11545156\_7},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Gronlund05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Guijarro05,
  author       = {Luis Guijarro},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Policy and Practice in Standards Selection for E-Government Interoperability
                  Frameworks},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {163--173},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_16},
  doi          = {10.1007/11545156\_16},
  timestamp    = {Sun, 02 Apr 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Guijarro05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GutierrezBFFORV05,
  author       = {Claudio Gutierrez and
                  M. Cecilia Bastarrica and
                  Rodrigo Frez and
                  Cristian Fuenzalida and
                  Sergio F. Ochoa and
                  Pedro O. Rossel and
                  Agust{\'{\i}}n Villena},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {eGovernment in Chile and the Adoption of {XML} as Standard},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {110--120},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Thu, 10 Nov 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/GutierrezBFFORV05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HaraldsenPSS05,
  author       = {Merethe Haraldsen and
                  Tero P{\"{a}}iv{\"{a}}rinta and
                  Maung K. Sein and
                  Thilde Dalsmo Stray},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Generating Information Requirements for eGovernment Portals through
                  Life-Events and Genres},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {35--43},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HaraldsenPSS05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HayatR05,
  author       = {Amir Hayat and
                  Christian Rechberger},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Interoperable Certification Authorities In The European Union: {A}
                  Practical Solution},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {374--381},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HayatR05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HitzelbergerF05,
  author       = {Patrik Hitzelberger and
                  Fernand Feltz},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Challenges of Bringing the Next Stage of Family Benefits in Luxembourg
                  Online},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {428--433},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HitzelbergerF05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Hjort-MadsenB05,
  author       = {Kristian Hjort{-}Madsen and
                  Jakob Burkard},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Establishing Enterprise Architectures in Government: {A} Case Study
                  on Interoperability},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {86--93},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Hjort-MadsenB05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HofR05,
  author       = {Sonja Hof and
                  Peter Reichst{\"{a}}dter},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Digital Rights Management Systems to Support eGovernment Applications},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {382--389},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HofR05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/IsomakiH05,
  author       = {Hannakaisa Isom{\"{a}}ki and
                  Sonja Hof},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {On Information, Law and User Interfaces of eGovernment Services},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {398--408},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/IsomakiH05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JanowskiEO05,
  author       = {Tomasz Janowski and
                  Elsa Estevez and
                  Adegboyega K. Ojo},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {A Project Framework for eGovernment},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {311--320},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/JanowskiEO05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JiangHT05,
  author       = {Minwei Jiang and
                  Dongping Hua and
                  Binyong Tang},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Decentralized eGovernment Services Organization Based on Semantic
                  Web},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {174--184},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/JiangHT05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Joia05,
  author       = {Luiz Antonio Joia},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {An Inter-American Network for Capacity-Building in Electronic Government},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {409--418},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Joia05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Karning05,
  author       = {Bernhard Karning},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {www.HELP.gv.at - Austria's Central eGovernment Platform},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {442--448},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Karning05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KimC05,
  author       = {Seongcheol Kim and
                  Keunhee Cho},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Achieving Administrative Transparency Through Information Systems:
                  {A} Case Study in the Seoul Metropolitan Government},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {113--123},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_11},
  doi          = {10.1007/11545156\_11},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KimC05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KimIP05,
  author       = {Tae Hyun Kim and
                  Kwang Hyuk Im and
                  Sang{-}Chan Park},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Intelligent Measuring and Improving Model for Customer Satisfaction
                  Level in e-Government},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {38--48},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_4},
  doi          = {10.1007/11545156\_4},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KimIP05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Klischewski05,
  author       = {Ralf Klischewski},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Citizen Information Services Enabled by Semantic Web? The Case of
                  the Schleswig-Holstein Responsibility Finder},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {328--335},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Klischewski05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KrabinaPT05,
  author       = {Bernhard Krabina and
                  Thomas Prorok and
                  Hendrik Tamm},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {{RISER:} Trans-European eService in Civil Registration},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {449--455},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KrabinaPT05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KrimmerV05,
  author       = {Robert Krimmer and
                  Melanie Volkamer},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Bits or Paper? Comparing Remote Electronic Voting to Postal Voting},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {225--232},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KrimmerV05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LarsenM05,
  author       = {Bettina Larsen and
                  Michael E. Milakovich},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Citizen Relationship Management and E-Government},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {57--68},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_6},
  doi          = {10.1007/11545156\_6},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LarsenM05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LeitnerK05,
  author       = {Christine Leitner and
                  Matthias Kreuzeder},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Organisational Changes, Skills and the Role of Leadership Required
                  by eGovernment},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {210--217},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_20},
  doi          = {10.1007/11545156\_20},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LeitnerK05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LekorweT05,
  author       = {Mogopodi H. Lekorwe and
                  D. M. Totev},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Task Oriented Languages for eGovernment Materials},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {265--274},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LekorweT05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LoukisPI05,
  author       = {Euripidis N. Loukis and
                  Thom Pick and
                  Karel Van Isacker},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Evaluation of Large Public Sector Is Projects: Experience from the
                  ICTEPAN-Project},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {301--310},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Mon, 30 Jul 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LoukisPI05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Makolm05,
  author       = {Josef Makolm},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {A Holistic Reference Framework for eGovernment: from Science to Practice},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {465--474},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Makolm05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MarcoGLY05,
  author       = {Javier Garc{\'{\i}}a Marco and
                  Fernando Galindo and
                  Pilar Lasala and
                  Andr{\'{e}}s Yubero},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Towards an Ontology for Knowledge Organisation in the Field of eGovernment},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {158--165},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MarcoGLY05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MarcoL05,
  author       = {Javier Garc{\'{\i}}a Marco and
                  Pilar Lasala},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Measuring eGovernment Performance},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {292--300},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MarcoL05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MoeAH05,
  author       = {Carl Erik Moe and
                  Kim Viborg Andersen and
                  Helle Zinner Henriksen},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {eProcurement: Love of Life and Overnight Temptations},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {351--357},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MoeAH05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MugelliniKP05,
  author       = {Elena Mugellini and
                  Omar Abou Khaled and
                  Maria Chiara Pettenati},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {A Model Driven Approach for eGovernment Service Marketplace Specification},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {69--77},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MugelliniKP05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Muller05,
  author       = {Beno{\^{\i}}t M{\"{u}}ller},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {eGovernment, Interoperability and Innovation},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {102--109},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Muller05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/OikonomidisTRKK05,
  author       = {Nikolaos Oikonomidis and
                  Sergiu Tcaciuc and
                  Christoph Ruland and
                  Athanasios Karantjias and
                  Alexandros Kaliontzoglou},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Design Principles and Aspects for Cross-Border Municipal Services
                  Deployment},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {321--327},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/OikonomidisTRKK05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PaivarintaS05,
  author       = {Tero P{\"{a}}iv{\"{a}}rinta and
                  {\O}ystein S{\ae}b{\o}},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Being Specific on eDemocracy by Explicit Identification of Democracy
                  Models and Communication Genres},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {185--196},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PaivarintaS05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PenichetGFL05,
  author       = {Victor M. Ruiz Penichet and
                  Jos{\'{e}} A. Gallud and
                  Antonio Fern{\'{a}}ndez{-}Caballero and
                  Mar{\'{\i}}a Dolores Lozano},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Complaints and Suggestions Web-Based Collaborative Procedure},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {336--342},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Wed, 22 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/PenichetGFL05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PeristerasT05,
  author       = {Vassilios Peristeras and
                  Konstantinos A. Tarabanis},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Providing Pan-European E-Government Services with the Use of Semantic
                  Web Services Technologies: {A} Generic Process Model},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {226--236},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_22},
  doi          = {10.1007/11545156\_22},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/PeristerasT05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PetrauskasA05,
  author       = {Rimantas Petrauskas and
                  Arunas Augustinaitis},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {eParticipation Development in Lithuania: Research Projects},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {233--240},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PetrauskasA05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PietersonED05,
  author       = {Willem Pieterson and
                  Wolfgang Ebbers and
                  Jan van Dijk},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {The Opportunities and Barriers of User Profiling in the Public Sector},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {269--280},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_26},
  doi          = {10.1007/11545156\_26},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PietersonED05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Pries-Heje05,
  author       = {Jan Pries{-}Heje},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {eGovernment and Structural Reform on Bornholm: {A} Case Study},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {124--136},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_12},
  doi          = {10.1007/11545156\_12},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Pries-Heje05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/QuinteroTMG05,
  author       = {Rolando Quintero and
                  Miguel Torres Ruiz and
                  Marco Moreno and
                  Giovanni Guzm{\'{a}}n},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {{SIGES-PERE:} {A} Collaborative {GIS} for Radiological Disaster Management},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {174--185},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_17},
  doi          = {10.1007/11545156\_17},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/QuinteroTMG05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RentonM05,
  author       = {Alastair Renton and
                  Ann Macintosh},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Exploiting Argument Mapping Techniques to Support Policy-Making},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {219--224},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RentonM05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SabucedoA05,
  author       = {Luis {\'{A}}lvarez Sabucedo and
                  Luis E. Anido{-}Rif{\'{o}}n},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {A Proposal for a Semantic-Driven eGovernment Service Architecture},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {237--248},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_23},
  doi          = {10.1007/11545156\_23},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SabucedoA05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Sacco05,
  author       = {Giovanni Maria Sacco},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Guided Interactive Information Access for E-Citizens},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {261--268},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_25},
  doi          = {10.1007/11545156\_25},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Sacco05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Sanchez-NielsenC05,
  author       = {Elena S{\'{a}}nchez{-}Nielsen and
                  Francisco Ch{\'{a}}vez{-}Guti{\'{e}}rrez},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Service Oriented Architecture for Spanish Legislative Assemblies:
                  a Model of eGovernment},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {61--68},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Sanchez-NielsenC05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Scholl05,
  author       = {Hans Jochen Scholl},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Organizational Transformation Through E-Government: Myth or Reality?},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {1--11},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_1},
  doi          = {10.1007/11545156\_1},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Scholl05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SeelT05,
  author       = {Christian Seel and
                  Oliver Thomas},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Monitoring the Performance of eGovernment},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {283--291},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SeelT05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Segaard05,
  author       = {Signe Bock Segaard},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Citizen Participation {ICT} and New Opportunities for Citizen Participation},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {205--212},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Segaard05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/StojanovicS05,
  author       = {Nenad Stojanovic and
                  Ljiljana Stojanovic},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {A Change-Aware Framework for the Knowledge Management in eGovernment},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {3--10},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/StojanovicS05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TambourisT05,
  author       = {Efthimios Tambouris and
                  Konstantinos A. Tarabanis},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Towards a European eGovernment Metadata Framework to Facilitate Semantic
                  Interoperability},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {94--101},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/TambourisT05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TorresMQG05,
  author       = {Miguel Torres Ruiz and
                  Marco Moreno and
                  Rolando Quintero and
                  Giovanni Guzm{\'{a}}n},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Web-Mapping Application Based on Ontologies to Retrieve Geo-Information},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {166--173},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Thu, 08 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/TorresMQG05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ViriliS05,
  author       = {Francesco Virili and
                  Maddalena Sorrentino},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Web Services, {IT} Integration and Value Generation in eGovernment:
                  an Exploratory Case Study},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {121--128},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ViriliS05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Wellendorf05,
  author       = {Morten Wellendorf},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Electronic Records Management - Action Space in the In-use Phase of
                  an {IT} Implementation},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {52--60},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Wellendorf05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Wilm05,
  author       = {Peter Wilm},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {An Universal Voting System Suitable for eParticipation in Large Communities},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {456--464},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Wilm05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/YuW05,
  author       = {Chien{-}Chih Yu and
                  Hsing{-}I Wang},
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Measuring the Performance of Digital Divide Strategies: The Balanced
                  Scorecard Approach},
  booktitle    = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  pages        = {151--162},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156\_15},
  doi          = {10.1007/11545156\_15},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/YuW05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ZavadskasKT05,
  author       = {Edmundas Kazimieras Zavadskas and
                  Arturas Kaklauskas and
                  Vaidotas Trinkunas},
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {eGovernment and Intelligent Systems for International Trade},
  booktitle    = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  pages        = {366--373},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  timestamp    = {Fri, 05 Aug 2005 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ZavadskasKT05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2005,
  editor       = {Maria A. Wimmer and
                  Roland Traunm{\"{u}}ller and
                  {\AA}ke Gr{\"{o}}nlund and
                  Kim Viborg Andersen},
  title        = {Electronic Government: 4th International Conference, {EGOV} 2005,
                  Copenhagen, Denmark, August 22-26, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3591},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11545156},
  doi          = {10.1007/11545156},
  isbn         = {3-540-28466-4},
  timestamp    = {Mon, 09 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2005.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2005wp,
  editor       = {Kim Viborg Andersen and
                  {\AA}ke Gr{\"{o}}nlund and
                  Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  title        = {Electronic Government - Workshop and Poster Proceedings of the Fourth
                  International {EGOV} Conference 2005, August 22-26, 2005, Copenhagen,
                  Denmark},
  series       = {Schriftenreihe Informatik},
  volume       = {13},
  publisher    = {Universit{\"{a}}tsverlag Rudolf Trauner, Linz, Austria},
  year         = {2005},
  isbn         = {3-85487-830-3},
  timestamp    = {Mon, 09 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2005wp.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Aichholzer04,
  author       = {Georg Aichholzer},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Electronic Access to Public Sector Information: Some Key Issues},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {525--528},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_91},
  doi          = {10.1007/978-3-540-30078-6\_91},
  timestamp    = {Tue, 14 May 2019 10:00:41 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Aichholzer04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Andersson04,
  author       = {Annika Andersson},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Digital Divides Revisited: Towards a Model for Analysis},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {289--299},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_48},
  doi          = {10.1007/978-3-540-30078-6\_48},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Andersson04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ArcieriFNT04,
  author       = {Franco Arcieri and
                  Fabio Fioravanti and
                  Enrico Nardelli and
                  Maurizio Talamo},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Reliable Peer-to-Peer Access for Italian Citizens to Digital Government
                  Services on the Internet},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {250--255},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_41},
  doi          = {10.1007/978-3-540-30078-6\_41},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/ArcieriFNT04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ArendsenE04,
  author       = {Rex Arendsen and
                  Tom M. van Engers},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Reduction of the Administrative Burden: An e-Government Perspective},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {200--206},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_33},
  doi          = {10.1007/978-3-540-30078-6\_33},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ArendsenE04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AtkinsonBM04,
  author       = {Katie Atkinson and
                  Trevor J. M. Bench{-}Capon and
                  Peter McBurney},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {{PARMENIDES:} Facilitating Democratic Debate},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {313--316},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_52},
  doi          = {10.1007/978-3-540-30078-6\_52},
  timestamp    = {Tue, 07 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AtkinsonBM04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AugstenBG04,
  author       = {Nikolaus Augsten and
                  Michael H. B{\"{o}}hlen and
                  Johann Gamper},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Reducing the Integration of Public Administration Databases to Approximate
                  Tree Matching},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {102--107},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_17},
  doi          = {10.1007/978-3-540-30078-6\_17},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AugstenBG04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AugustinaitisP04,
  author       = {Arunas Augustinaitis and
                  Rimantas Petrauskas},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Master Studies on e-Governance Administration: The First Experience
                  in Lithuania},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {453--456},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_77},
  doi          = {10.1007/978-3-540-30078-6\_77},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AugustinaitisP04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AuksztolP04,
  author       = {Jerzy Auksztol and
                  Tomasz Przechlewski},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Towards Flexible Geographic Information Infrastructure for e-Government},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {377--380},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_62},
  doi          = {10.1007/978-3-540-30078-6\_62},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AuksztolP04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BanaszakR04,
  author       = {Boguslaw Banaszak and
                  Katarzyna Rodziewicz},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Trust and Security. Digital Citizen Cards in Poland},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {342--346},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_57},
  doi          = {10.1007/978-3-540-30078-6\_57},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BanaszakR04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BaptistaLSP04,
  author       = {Cl{\'{a}}udio de Souza Baptista and
                  F{\'{a}}bio Luiz Leite Jr. and
                  Elvis Rodrigues da Silva and
                  Anselmo Cardoso de Paiva},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Using Open Source {GIS} in e-Government Applications},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {418--421},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_71},
  doi          = {10.1007/978-3-540-30078-6\_71},
  timestamp    = {Fri, 02 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BaptistaLSP04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BartelsS04,
  author       = {Ullrich Bartels and
                  Frank Steimke},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {How to Modernize the People Registration Process: Experiences in the
                  Leading e-Government Project in Germany},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {246--249},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_40},
  doi          = {10.1007/978-3-540-30078-6\_40},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BartelsS04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BatistaK04,
  author       = {Luciano Batista and
                  Peter Kawalek},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Translating Customer-Focused Strategic Issues into Operational Processes
                  Through {CRM} - {A} Public Sector Approach},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {128--133},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_22},
  doi          = {10.1007/978-3-540-30078-6\_22},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BatistaK04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BeckerNADF04,
  author       = {J{\"{o}}rg Becker and
                  Bj{\"{o}}rn Niehaves and
                  Lars Algermissen and
                  Patrick Delfmann and
                  Thorsten Falk},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {e-Government Success Factors},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {503--506},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_87},
  doi          = {10.1007/978-3-540-30078-6\_87},
  timestamp    = {Thu, 22 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BeckerNADF04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BellmanR04,
  author       = {Beryl Bellman and
                  Felix Rausch},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Enterprise Architecture for e-Government},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {48--56},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_9},
  doi          = {10.1007/978-3-540-30078-6\_9},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BellmanR04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BenamouBK04,
  author       = {Norbert Benamou and
                  Alain Busson and
                  Alain Keravel},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Impact of e-Government Interoperability in Local Governments},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {82--87},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_13},
  doi          = {10.1007/978-3-540-30078-6\_13},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BenamouBK04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Berntzen04,
  author       = {Lasse Berntzen},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Content Analysis of a Local Government Initiated Discussion Forum},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {300--307},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_50},
  doi          = {10.1007/978-3-540-30078-6\_50},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Berntzen04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BiasiottiN04,
  author       = {Maria Angela Biasiotti and
                  Roberta Nannucci},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Teaching e-Government in Italy},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {460--463},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_79},
  doi          = {10.1007/978-3-540-30078-6\_79},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BiasiottiN04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BobrowskiBP04,
  author       = {Leon Bobrowski and
                  Mariusz Buzun and
                  Karol Przybszewski},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Integration of Public Information at the Regional Level - Challenges
                  and Opportunities},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {529--533},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_92},
  doi          = {10.1007/978-3-540-30078-6\_92},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BobrowskiBP04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BochicchioCL04,
  author       = {Mario A. Bochicchio and
                  Maria Grazia Celentano and
                  Antonella Longo},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Innovation Needs in the e-Government Scenario: {A} Survey},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {347--354},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_58},
  doi          = {10.1007/978-3-540-30078-6\_58},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BochicchioCL04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Bolici04,
  author       = {Francesco Bolici},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Knowledge and Boundaries in e-Government},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {573--574},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_107},
  doi          = {10.1007/978-3-540-30078-6\_107},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Bolici04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BurinskieneR04,
  author       = {Marija Burinskiene and
                  Vitalija Rudzkiene},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Presentation Strategy of Data Analysis and Knowledge for Web-Based
                  Decision Support in Sustainable Urban Development},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {150--155},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_26},
  doi          = {10.1007/978-3-540-30078-6\_26},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BurinskieneR04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CardosoRL04,
  author       = {Jorge C. S. Cardoso and
                  Artur Rocha and
                  Jo{\~{a}}o Correia Lopes},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {{M-GIS} - Mobile and Interoperable Access to Geographic Information},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {400--405},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_67},
  doi          = {10.1007/978-3-540-30078-6\_67},
  timestamp    = {Fri, 02 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/CardosoRL04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Chappelet04,
  author       = {Jean{-}Loup Chappelet},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {e-Government as an Enabler of Public Management Reform: The Case of
                  Switzerland},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {283--288},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_47},
  doi          = {10.1007/978-3-540-30078-6\_47},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Chappelet04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ChutimaskulF04,
  author       = {Wichian Chutimaskul and
                  Suree Funilkul},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {The Framework of e-Democracy Development},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {27--30},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_5},
  doi          = {10.1007/978-3-540-30078-6\_5},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ChutimaskulF04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CloeteBP04,
  author       = {Laurens Cloete and
                  Etienne Barnard and
                  Hina Patel},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Initial Experiments on the Effectiveness of Telephone Access to Government
                  Services},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {564--565},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_103},
  doi          = {10.1007/978-3-540-30078-6\_103},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CloeteBP04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ContentiTMB04,
  author       = {Mariangela Contenti and
                  Alessandro Termini and
                  Massimo Mecella and
                  Roberto Baldoni},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Supporting Inter-administration Cooperation: The EU-PUBLI.com Approach},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {226--233},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_37},
  doi          = {10.1007/978-3-540-30078-6\_37},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ContentiTMB04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Costake04,
  author       = {Nicolae Costake},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {e-Governance: Some Performance and Quality Assurance Aspects},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {266--269},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_44},
  doi          = {10.1007/978-3-540-30078-6\_44},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Costake04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DElia04,
  author       = {Isabella D'Elia},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {e-Government and Information Society: The First Regional Law in Italy},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {432--435},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_74},
  doi          = {10.1007/978-3-540-30078-6\_74},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/DElia04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DavenportH04,
  author       = {Elisabeth Davenport and
                  Keith S. Horton},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {A Social Shaping Perspective on an e-Governmental System(ic) Failure},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {186--193},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_31},
  doi          = {10.1007/978-3-540-30078-6\_31},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/DavenportH04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DeS04,
  author       = {Rahul De' and
                  Chiranjib Sen},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {The Complex Nature of e-Government Projects: {A} Case Study of Bhoomi,
                  an Initiative in Karnataka, India},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {556--557},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_99},
  doi          = {10.1007/978-3-540-30078-6\_99},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/DeS04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DenesA04,
  author       = {Tibor Denes and
                  Karl{-}Erik Andersson},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Framework for the e-Government Jigsaw Puzzle, a Policy Implementation
                  of Infra-e-Service on National Basis},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {560--561},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_101},
  doi          = {10.1007/978-3-540-30078-6\_101},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/DenesA04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DovifatKBLR04,
  author       = {Angela Dovifat and
                  Doreen Kubisch and
                  Martin Br{\"{u}}ggemeier and
                  Klaus Lenk and
                  Christoph Reichard},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Explaining Successes and Failures of e-Government Implementation with
                  Micropolitics},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {308--312},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_51},
  doi          = {10.1007/978-3-540-30078-6\_51},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/DovifatKBLR04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ElovaaraEEHNW04,
  author       = {Pirjo Elovaara and
                  Sara Eriks{\'{e}}n and
                  Annelie Ekelin and
                  Christina Hansson and
                  Monica Nilsson and
                  Jeff Winter},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Educational Programs in e-Government - An Active, Practice- and Design-Oriented
                  Network?},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {457--459},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_78},
  doi          = {10.1007/978-3-540-30078-6\_78},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ElovaaraEEHNW04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/EriksenEEHW04,
  author       = {Sara Eriks{\'{e}}n and
                  Annelie Ekelin and
                  Pirjo Elovaara and
                  Christina Hansson and
                  Jeff Winter},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {What Have We Learned from the {TANGO} Arena for Regional Cooperation
                  Around e-Government in Southern Sweden?},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {156--163},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_27},
  doi          = {10.1007/978-3-540-30078-6\_27},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/EriksenEEHW04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/EvangelidisMD04,
  author       = {Adrianos Evangelidis and
                  Ann Macintosh and
                  Elisabeth Davenport},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {{FRAMES} Towards Risk Modelling in e-Government Services: {A} {UK}
                  Perspective},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {270--277},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_45},
  doi          = {10.1007/978-3-540-30078-6\_45},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/EvangelidisMD04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FariselliBC04,
  author       = {Patrizia Fariselli and
                  Olana Bojic and
                  Julia Culver{-}Hopper},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Demand and Supply of Public Information Online for Business: {A} Comparison
                  of {EU} Countries and the {US}},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {534--537},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_93},
  doi          = {10.1007/978-3-540-30078-6\_93},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FariselliBC04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FavierM04,
  author       = {Laurence Favier and
                  Jo{\"{e}}l Mekhantar},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Trade Unions in e-Democracy},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {570--572},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_106},
  doi          = {10.1007/978-3-540-30078-6\_106},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FavierM04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FeltzH04,
  author       = {Fernand Feltz and
                  Patrik Hitzelberger},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Towards the Idea of a One-Stop-Administration: Experiences from the
                  Reorganisation of the Register of Companies in Luxembourg},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {577--579},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_109},
  doi          = {10.1007/978-3-540-30078-6\_109},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FeltzH04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FerroCP04,
  author       = {Enrico Ferro and
                  Marco Cantamessa and
                  Emilio Paolucci},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Economies of Scale in e-Government: Time for Evidence},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {172--177},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_29},
  doi          = {10.1007/978-3-540-30078-6\_29},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FerroCP04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FigueiredoMKBRDST04,
  author       = {Adriana Maria C. M. Figueiredo and
                  Manuel de Jesus Mendes and
                  Aqueo Kamada and
                  Jos{\'{e}} Renato Borelli and
                  Marcos Ant{\^{o}}nio Rodrigues and
                  Luciano Lan{\c{c}}ia Damasceno and
                  Jos{\'{e}} Gonzaga Souza and
                  Neil Paiva Tizzo},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Applying {MDA} Concepts in an e-Government Platform},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {260--265},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_43},
  doi          = {10.1007/978-3-540-30078-6\_43},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FigueiredoMKBRDST04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Galindo04,
  author       = {Fernando Galindo},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {The {LEFIS} Network},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {436--442},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_75},
  doi          = {10.1007/978-3-540-30078-6\_75},
  timestamp    = {Fri, 02 Jun 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Galindo04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Gronlund04,
  author       = {{\AA}ke Gr{\"{o}}nlund},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {State of the Art in e-Gov Research - {A} Survey},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {178--185},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_30},
  doi          = {10.1007/978-3-540-30078-6\_30},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Gronlund04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Guijarro04,
  author       = {Luis Guijarro},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Analysis of the Interoperability Frameworks in e-Government Initiatives},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {36--39},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_7},
  doi          = {10.1007/978-3-540-30078-6\_7},
  timestamp    = {Sun, 02 Apr 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Guijarro04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HalarisV04,
  author       = {Christos Halaris and
                  Giannis Verginadis},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {e-Government: {A} Strategy for Deploying Social Security Related Electronic
                  Services},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {552--555},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_98},
  doi          = {10.1007/978-3-540-30078-6\_98},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HalarisV04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Hansen04,
  author       = {Henning Sten Hansen},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Geographic Information and Public Participation in Environmental Decision-Making},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {414--417},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_70},
  doi          = {10.1007/978-3-540-30078-6\_70},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Hansen04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Henriksen04,
  author       = {Helle Zinner Henriksen},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {The Diffusion of e-Services in Danish Municipalities},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {164--171},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_28},
  doi          = {10.1007/978-3-540-30078-6\_28},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Henriksen04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HintsaJ04,
  author       = {Juha Hintsa and
                  Dietmar Jost},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Impact Analysis of Two World Custom Organization Technical Instruments
                  - Customs Data Model and Unique Consignment Reference - On Customs
                  Operations and Performance: Survey at 18 Customs Administrations},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {134--137},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_23},
  doi          = {10.1007/978-3-540-30078-6\_23},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HintsaJ04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HofR04,
  author       = {Sonja Hof and
                  Peter Reichst{\"{a}}dter},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Securing e-Government},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {336--341},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_56},
  doi          = {10.1007/978-3-540-30078-6\_56},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HofR04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HoogwoutV04,
  author       = {Marcel Hoogwout and
                  Robbin te Velde},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Digital Building Permit Application: {A} Feasibility Study for a Shared
                  Services Solution in the Netherlands},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {234--239},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_38},
  doi          = {10.1007/978-3-540-30078-6\_38},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HoogwoutV04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HuijboomH04,
  author       = {Noor Huijboom and
                  Marcel Hoogwout},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Trust in e-Government Cooperation},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {332--335},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_55},
  doi          = {10.1007/978-3-540-30078-6\_55},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HuijboomH04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Joia04,
  author       = {Luiz Antonio Joia},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {An Unsuccessful {G2G} Endeavor in Brazil},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {207--210},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_34},
  doi          = {10.1007/978-3-540-30078-6\_34},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Joia04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JooKK04,
  author       = {In{-}Hak Joo and
                  Kwang{-}Soo Kim and
                  Min{-}Soo Kim},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Fire Service in Korea: Advanced Emergency 119 System Based on {GIS}
                  Technology},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {396--399},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_66},
  doi          = {10.1007/978-3-540-30078-6\_66},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/JooKK04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KabourakiGM04,
  author       = {Konstantina Kabouraki and
                  Stefanos Gritzalis and
                  Konstantinos Moulinos},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Towards a Privacy Audit Programmes Comparison Framework},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {328--331},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_54},
  doi          = {10.1007/978-3-540-30078-6\_54},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KabourakiGM04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Kaiser04,
  author       = {Siegfried Kaiser},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Qualification Requirements in e-Government: The Need for Information
                  Systems in Public Administration Education},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {464--467},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_80},
  doi          = {10.1007/978-3-540-30078-6\_80},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Kaiser04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KalloniatisKG04,
  author       = {Christos Kalloniatis and
                  Evangelia Kavakli and
                  Stefanos Gritzalis},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Security Requirements Engineering for e-Government Applications: Analysis
                  of Current Frameworks},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {66--71},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_11},
  doi          = {10.1007/978-3-540-30078-6\_11},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KalloniatisKG04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KaracapilidisLD04,
  author       = {Nikos I. Karacapilidis and
                  Euripidis N. Loukis and
                  Stavros Dimopoulos},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {A Web-Based System for Supporting Structured Collaboration in the
                  Public Sector},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {218--225},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_36},
  doi          = {10.1007/978-3-540-30078-6\_36},
  timestamp    = {Mon, 03 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/KaracapilidisLD04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KiskisP04,
  author       = {Mindaugas Kiskis and
                  Rimantas Petrauskas},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Self-regulation Model for e-Governance Legal Framework},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {422--427},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_72},
  doi          = {10.1007/978-3-540-30078-6\_72},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KiskisP04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Klein04,
  author       = {Michel R. Klein},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Government Support for Energy Saving Projects},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {97--101},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_16},
  doi          = {10.1007/978-3-540-30078-6\_16},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Klein04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Klischewski04,
  author       = {Ralf Klischewski},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Information Integration or Process Integration? How to Achieve Interoperability
                  in Administration},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {57--65},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_10},
  doi          = {10.1007/978-3-540-30078-6\_10},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Klischewski04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LacsonM04,
  author       = {Jose Luis Lacson and
                  Kanta Matsuura},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {The Challenge of Providing a Voter Registration System for Millions
                  of Filipinos Living Overseas},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {547--548},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_96},
  doi          = {10.1007/978-3-540-30078-6\_96},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LacsonM04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LeenesS04,
  author       = {Ronald Leenes and
                  J{\"{o}}rgen Svensson},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Electronic Services in a Decentralized State},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {496--502},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_86},
  doi          = {10.1007/978-3-540-30078-6\_86},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LeenesS04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Loos04,
  author       = {Eug{\`{e}}ne Loos},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Electronic Public Service Delivery: Exploring the Use of Focus Groups
                  for Ex Ante Program Evaluation},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {138--143},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_24},
  doi          = {10.1007/978-3-540-30078-6\_24},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Loos04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LuoWLWX04,
  author       = {Yingwei Luo and
                  Wenjun Wang and
                  Xinpeng Liu and
                  Xiaolin Wang and
                  Zhuoqun Xu},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Spatial Application Integrating Infrastructure},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {381--386},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_63},
  doi          = {10.1007/978-3-540-30078-6\_63},
  timestamp    = {Fri, 14 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LuoWLWX04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LutzM04,
  author       = {Gerhard Lutz and
                  Gamal Moukabary},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {The Challenge of Inter-administration e-Government},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {256--259},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_42},
  doi          = {10.1007/978-3-540-30078-6\_42},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LutzM04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Makolm04,
  author       = {Josef Makolm},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Registers as Part of Back Office Integration: The Austrian Experience},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {521--524},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_90},
  doi          = {10.1007/978-3-540-30078-6\_90},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Makolm04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Mambrey04,
  author       = {Peter Mambrey},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Networked {ICT} to Foster e-Democracy?},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {31--35},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_6},
  doi          = {10.1007/978-3-540-30078-6\_6},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Mambrey04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Martinez-MoyanoG04,
  author       = {Ignacio J. Martinez{-}Moyano and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Rules, Norms, and Individual Preferences for Action: An Institutional
                  Framework to Understand the Dynamics of e-Government Evolution},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {194--199},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_32},
  doi          = {10.1007/978-3-540-30078-6\_32},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Martinez-MoyanoG04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MastersMS04,
  author       = {Zo{\"{e}} Masters and
                  Ann Macintosh and
                  Ella Smith},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Young People and e-Democracy: Creating a Culture of Participation},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {15--22},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_3},
  doi          = {10.1007/978-3-540-30078-6\_3},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MastersMS04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Millard04,
  author       = {Jeremy Millard},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Reorganisation of Government Back-Offices for Better Electronic Public
                  Services},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {363--370},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_60},
  doi          = {10.1007/978-3-540-30078-6\_60},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Millard04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Moe04,
  author       = {Carl Erik Moe},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Public e-Procurement - Determinants of Attitudes Towards Adoption},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {278--282},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_46},
  doi          = {10.1007/978-3-540-30078-6\_46},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Moe04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MohamedB04,
  author       = {Azlinah Mohamed and
                  Syed Helmy Syed Abu Bakar},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Evolution of Information Systems in Malaysia},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {543--546},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_95},
  doi          = {10.1007/978-3-540-30078-6\_95},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MohamedB04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/MullnerG04,
  author       = {Thomas M{\"{u}}llner and
                  Dominik G. Grimm},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Applications and Interfaces for e-Government},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {472--475},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_82},
  doi          = {10.1007/978-3-540-30078-6\_82},
  timestamp    = {Wed, 17 Feb 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/MullnerG04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Neskovic04,
  author       = {Sinisa Neskovic},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {A Generic Architectural Framework of Municipal Information Systems:
                  {A} Vision},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {568--569},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_105},
  doi          = {10.1007/978-3-540-30078-6\_105},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Neskovic04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Nogueras-IsoLMZ04,
  author       = {Javier Nogueras{-}Iso and
                  Miguel {\'{A}}ngel Latre{-}Abad{\'{\i}}a and
                  Pedro R. Muro{-}Medrano and
                  F. Javier Zarazaga{-}Soria},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Building e-Government Services over Spatial Data Infrastructures},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {387--391},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_64},
  doi          = {10.1007/978-3-540-30078-6\_64},
  timestamp    = {Fri, 02 Jun 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Nogueras-IsoLMZ04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Norris04,
  author       = {Donald F. Norris},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {e-Government Impacts at the American Grassroots: An Initial Assessment},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {371--376},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_61},
  doi          = {10.1007/978-3-540-30078-6\_61},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Norris04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/OliveiraCB04,
  author       = {Marco Amaro Oliveira and
                  Alexandre Valle de Carvalho and
                  Lu{\'{\i}}s B{\'{a}}rtolo},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Public Discussion of Oporto's Municipal Master Plan: An e-Democracy
                  Service Supported by a Geographical Information System},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {410--413},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_69},
  doi          = {10.1007/978-3-540-30078-6\_69},
  timestamp    = {Thu, 22 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/OliveiraCB04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Olsson04,
  author       = {Anders R. Olsson},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Electronic Democracy and Power},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {7--14},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_2},
  doi          = {10.1007/978-3-540-30078-6\_2},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Olsson04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PalkovitsR04,
  author       = {Silke Palkovits and
                  Andreas Rapp},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Comprehensive Process Management in Public Administrations - {A} Case
                  Study},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {93--96},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_15},
  doi          = {10.1007/978-3-540-30078-6\_15},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PalkovitsR04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PapamichailR04,
  author       = {K. Nadia Papamichail and
                  Ian Robertson},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {A Process Support System to Coordinate Societal Decision Processes},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {566--567},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_104},
  doi          = {10.1007/978-3-540-30078-6\_104},
  timestamp    = {Thu, 15 Jun 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PapamichailR04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ParycekSW04,
  author       = {Peter Parycek and
                  Johannes Schneider and
                  Michael G. Wagner},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {An e-Learning Tool for the Austrian Citizen Card},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {468--471},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_81},
  doi          = {10.1007/978-3-540-30078-6\_81},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ParycekSW04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PasicSG04,
  author       = {Aljosa Pasic and
                  Anne{-}Marie Sassen and
                  Alicia Garcia},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {e-Government Intermediation},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {88--92},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_14},
  doi          = {10.1007/978-3-540-30078-6\_14},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PasicSG04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PeristerasT04,
  author       = {Vassilios Peristeras and
                  Konstantinos A. Tarabanis},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Advancing the Government Enterprise Architecture - {GEA:} The Service
                  Execution Object Model},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {476--483},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_83},
  doi          = {10.1007/978-3-540-30078-6\_83},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/PeristerasT04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/PovedaGG04,
  author       = {Jos{\'{e}} Poveda and
                  Michael Gould and
                  Carlos Granell},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Composition of e-Commerce and Geographic Information Services for
                  Emergency Management},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {562--563},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_102},
  doi          = {10.1007/978-3-540-30078-6\_102},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PovedaGG04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ProkopiadouPM04,
  author       = {Georgia Prokopiadou and
                  Christos Papatheodorou and
                  Dionysis Moschopoulos},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Encoding of Public Records and Procedures in Electronic Registries},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {515--520},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_89},
  doi          = {10.1007/978-3-540-30078-6\_89},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ProkopiadouPM04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ProsserKKU04,
  author       = {Alexander Prosser and
                  Robert Kofler and
                  Robert Krimmer and
                  Martin Karl Unger},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Implementation of Quorum-Based Decisions in an Election Committee},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {122--127},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_21},
  doi          = {10.1007/978-3-540-30078-6\_21},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ProsserKKU04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RegnerWKW04,
  author       = {Peter Regner and
                  Thomas Wiesinger and
                  Josef K{\"{u}}ng and
                  Roland R. Wagner},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Software Acquisition Based on Business Models},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {108--111},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_18},
  doi          = {10.1007/978-3-540-30078-6\_18},
  timestamp    = {Wed, 24 Jan 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/RegnerWKW04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/RiquelmeB04,
  author       = {Hernan Riquelme and
                  Passarat Buranasantikul},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {e-Government in Australia: {A} Citizen's Perspective},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {317--327},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_53},
  doi          = {10.1007/978-3-540-30078-6\_53},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RiquelmeB04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Rotthier04,
  author       = {Sabine Rotthier},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {e-Government Policies, Strategies and Implementation: e-Government
                  in the Federal Country Belgium},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {549--551},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_97},
  doi          = {10.1007/978-3-540-30078-6\_97},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Rotthier04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Saarenpaa04,
  author       = {Ahti Saarenp{\"{a}}{\"{a}}},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Information and Law in the Constitutional State},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {443--452},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_76},
  doi          = {10.1007/978-3-540-30078-6\_76},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Saarenpaa04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SabucedoA04,
  author       = {Luis {\'{A}}lvarez Sabucedo and
                  Luis E. Anido{-}Rif{\'{o}}n},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {A Review of Current e-Government Initiatives in Spain},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {428--431},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_73},
  doi          = {10.1007/978-3-540-30078-6\_73},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SabucedoA04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SaeboN04,
  author       = {{\O}ystein S{\ae}b{\o} and
                  Hallgeir Nilsen},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {The Support for Different Democracy Models by the Use of a Web-Based
                  Discussion Board},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {23--26},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_4},
  doi          = {10.1007/978-3-540-30078-6\_4},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SaeboN04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SagriT04,
  author       = {Maria{-}Teresa Sagri and
                  Daniela Tiscornia},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Semantic Lexicons for Accessing Legal Information},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {72--81},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_12},
  doi          = {10.1007/978-3-540-30078-6\_12},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SagriT04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Scholl04,
  author       = {Hans Jochen Scholl},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Electronic Government: Scope and Scale of Process Change},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {355--362},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_59},
  doi          = {10.1007/978-3-540-30078-6\_59},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Scholl04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SchollS04,
  author       = {Margit Scholl and
                  Sabine Schr{\"{o}}ter},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Customer Support for Job Learning on Demand},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {112--115},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_19},
  doi          = {10.1007/978-3-540-30078-6\_19},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SchollS04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Schweighofer04,
  author       = {Erich Schweighofer},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {An e-Government Interface for the Director-General - Or: How to Support
                  Decision Makers with an Electronic Chief Secretary?},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {144--149},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_25},
  doi          = {10.1007/978-3-540-30078-6\_25},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Schweighofer04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/SorrentinoV04,
  author       = {Maddalena Sorrentino and
                  Francesco Virili},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Web Services and Value Generation in the Public Sector},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {489--495},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_85},
  doi          = {10.1007/978-3-540-30078-6\_85},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SorrentinoV04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/StaniszkisKNSS04,
  author       = {Witold Staniszkis and
                  Edyta Kalka and
                  Grzegorz Nittner and
                  Eliza Staniszkis and
                  Jakub Strychowski},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Integration of Pre-existing Heterogeneous Information Sources in a
                  Knowledge Management System},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {507--514},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_88},
  doi          = {10.1007/978-3-540-30078-6\_88},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/StaniszkisKNSS04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TambourisT04,
  author       = {Efthimios Tambouris and
                  Konstantinos A. Tarabanis},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {An Overview of DC-Based e-Government Metadata Standards and Initiatives},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {40--47},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_8},
  doi          = {10.1007/978-3-540-30078-6\_8},
  timestamp    = {Mon, 03 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/TambourisT04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TorresLMQG04,
  author       = {Miguel Torres Ruiz and
                  Serguei Levachkine and
                  Marco Moreno and
                  Rolando Quintero and
                  Giovanni Guzm{\'{a}}n},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Implementing Spatial Analyzer Module into a Distributed GIS-Application},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {406--409},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_68},
  doi          = {10.1007/978-3-540-30078-6\_68},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/TorresLMQG04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TraunmullerCK04,
  author       = {Roland Traunm{\"{u}}ller and
                  Wichian Chutimaskul and
                  Bernhard Karning},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Regional Developments in Global Connection},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {538--542},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_94},
  doi          = {10.1007/978-3-540-30078-6\_94},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/TraunmullerCK04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/TraunmullerW04,
  author       = {Roland Traunm{\"{u}}ller and
                  Maria Wimmer},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {e-Government: The Challenges Ahead},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {1--6},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_1},
  doi          = {10.1007/978-3-540-30078-6\_1},
  timestamp    = {Mon, 09 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/TraunmullerW04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/VerginadisGM04,
  author       = {Giannis Verginadis and
                  Dimitris Gouscos and
                  Gregoris Mentzas},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Modeling e-Government Service Workflows Through Recurring Patterns},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {483--488},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_84},
  doi          = {10.1007/978-3-540-30078-6\_84},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/VerginadisGM04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Winter04,
  author       = {Jeff Winter},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Law, Knowledge and Mobility in Local Planning},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {575--576},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_108},
  doi          = {10.1007/978-3-540-30078-6\_108},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Winter04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/XenakisM04,
  author       = {Alexandros Xenakis and
                  Ann Macintosh},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Levels of Difficulty in Introducing e-Voting},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {116--121},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_20},
  doi          = {10.1007/978-3-540-30078-6\_20},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/XenakisM04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/XenakisM04a,
  author       = {Alexandros Xenakis and
                  Ann Macintosh},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {{G2G} Collaboration to Support the Deployment of e-Voting in the {UK:}
                  {A} Discussion Paper},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {240--245},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_39},
  doi          = {10.1007/978-3-540-30078-6\_39},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/XenakisM04a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/YangKNL04,
  author       = {Dong{-}Hoon Yang and
                  Seongcheol Kim and
                  Changi Nam and
                  In{-}gul Lee},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {The Future of e-Government: Collaboration Across Citizen, Business,
                  and Government},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {558--559},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_100},
  doi          = {10.1007/978-3-540-30078-6\_100},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/YangKNL04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/YuW04,
  author       = {Chien{-}Chih Yu and
                  Hsing{-}I Wang},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {An Integrated Framework for Analyzing Domestic and International Digital
                  Divides},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {293--299},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_49},
  doi          = {10.1007/978-3-540-30078-6\_49},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/YuW04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Zarazaga-SoriaNBM04,
  author       = {F. Javier Zarazaga{-}Soria and
                  Javier Nogueras{-}Iso and
                  Rub{\'{e}}n B{\'{e}}jar and
                  Pedro R. Muro{-}Medrano},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Political Aspects of Spatial Data Infrastructures},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {392--395},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_65},
  doi          = {10.1007/978-3-540-30078-6\_65},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Zarazaga-SoriaNBM04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ZhangMFSAKKL04,
  author       = {Sheng Zhang and
                  Fillia Makedon and
                  James Ford and
                  Calliope Sudborough and
                  Lin Ai and
                  Sarantos Kapidakis and
                  Vangelis Karkaletsis and
                  Euripidis N. Loukis},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {An International Trade Negotiation Framework for e-Government},
  booktitle    = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  pages        = {211--217},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-540-30078-6\_35},
  doi          = {10.1007/978-3-540-30078-6\_35},
  timestamp    = {Mon, 30 Jul 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ZhangMFSAKKL04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/egov/2004,
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Electronic Government: Third International Conference, {EGOV} 2004,
                  Zaragoza, Spain, August 30 - September 3, 2004, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3183},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/b99836},
  doi          = {10.1007/B99836},
  isbn         = {3-540-22916-7},
  timestamp    = {Tue, 14 May 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2004.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AdamWZ03,
  author       = {Otmar Adam and
                  Dirk Werth and
                  Fabrice Zangl},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Conceiving and Implementing Pan-european Integrated Public Services},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {135--138},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_24},
  doi          = {10.1007/10929179\_24},
  timestamp    = {Tue, 14 May 2019 10:00:41 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AdamWZ03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AdamsHGM03,
  author       = {Nicholas J. Adams and
                  Simon Haston and
                  Nat Gillespie and
                  Ann Macintosh},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Conventional and Electronic Service Delivery within Public Authorities:
                  The Issues and Lessons from the Private Sector},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {129--134},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_23},
  doi          = {10.1007/10929179\_23},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AdamsHGM03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AdityaBDV03,
  author       = {Riza Aditya and
                  Colin Boyd and
                  Ed Dawson and
                  Kapali Viswanathan},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Secure e-Voting for Preferential Elections},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {246--249},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_44},
  doi          = {10.1007/10929179\_44},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AdityaBDV03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Aichholzer03,
  author       = {Georg Aichholzer},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Enhancing e-Governance through Scenario Approaches},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {117--120},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_20},
  doi          = {10.1007/10929179\_20},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Aichholzer03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Aidemark03,
  author       = {Jan Aidemark},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {A Knowledge Perspective on e-Democracy},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {319--324},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_57},
  doi          = {10.1007/10929179\_57},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Aidemark03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Andersen03,
  author       = {Kim Viborg Andersen},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Six Actions to Initiate {PPR}},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {207--212},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_38},
  doi          = {10.1007/10929179\_38},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Andersen03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/AnderssonG03,
  author       = {Annika Andersson and
                  {\AA}ke Gr{\"{o}}nlund},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {e-Society Accessibility: Identifying Research Gaps},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {15--20},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_2},
  doi          = {10.1007/10929179\_2},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AnderssonG03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Andresen03,
  author       = {Katja Andresen},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {For the Good of the Public - What Can We Do for You? Effective Partnering
                  between Local Government and Business for Service Delivery},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {438--441},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_79},
  doi          = {10.1007/10929179\_79},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Andresen03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/ArgyrakisGK03,
  author       = {John Argyrakis and
                  Stefanos Gritzalis and
                  Chris Kioulafas},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Privacy Enhancing Technologies: {A} Review},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {282--287},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_51},
  doi          = {10.1007/10929179\_51},
  timestamp    = {Sat, 05 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ArgyrakisGK03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Awan03,
  author       = {Mahmood A. Awan},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {e-Government: Assessment of {GCC} (Gulf Co-operating Council) Countries
                  and Services Provided},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {500--503},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_94},
  doi          = {10.1007/10929179\_94},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Awan03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BanerjeeJ03,
  author       = {Aneesh Banerjee and
                  Sachin Jain},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {e-Governance in India: Models That Can Be Applied in Other Developing
                  Countries},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {488--491},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_91},
  doi          = {10.1007/10929179\_91},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BanerjeeJ03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BarnardCP03,
  author       = {Etienne Barnard and
                  Laurens Cloete and
                  Hina Patel},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Language and Technology Literacy Barriers to Accessing Government
                  Services},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {37--42},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_6},
  doi          = {10.1007/10929179\_6},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BarnardCP03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BeckerAN03,
  author       = {J{\"{o}}rg Becker and
                  Lars Algermissen and
                  Bj{\"{o}}rn Niehaves},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Processes in e-Government Focus: {A} Procedure Model for Process Oriented
                  Reorganisation in Public Administrations on the Local Level},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {147--150},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_27},
  doi          = {10.1007/10929179\_27},
  timestamp    = {Thu, 22 Feb 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BeckerAN03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BercicV03,
  author       = {Bostjan Bercic and
                  Mirko Vintar},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Ontologies, Web Services, and Intelligent Agents: Ideas for Further
                  Development of Life-Event Portals},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {329--334},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_59},
  doi          = {10.1007/10929179\_59},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BercicV03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BertolettiMSAB03,
  author       = {Marco Bertoletti and
                  Paolo Missier and
                  Monica Scannapieco and
                  Pietro Aimetti and
                  Carlo Batini},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {The Service to Businesses Project: Improving Government-to-Business
                  Relationships in Italy},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {468--471},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_86},
  doi          = {10.1007/10929179\_86},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BertolettiMSAB03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BoliciCSV03,
  author       = {Francesco Bolici and
                  Franca Cantoni and
                  Maddalena Sorrentino and
                  Francesco Virili},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Cooperating Strategies in e-Government},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {313--318},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_56},
  doi          = {10.1007/10929179\_56},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BoliciCSV03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/BottermanEGL03,
  author       = {Maarten Botterman and
                  Emile Ettedgui and
                  Irma Graafland and
                  Andreas Ligtvoet},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Citizens and e-Government: An International Comparison of the Demand-Side
                  of e-Government},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {448--451},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_81},
  doi          = {10.1007/10929179\_81},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BottermanEGL03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CarvalhoRO03,
  author       = {Alexandre Valle de Carvalho and
                  Artur Rocha and
                  Marco Amaro Oliveira},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {{SINUP:} Using {GIS} to Support e-Democracy},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {341--334},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_61},
  doi          = {10.1007/10929179\_61},
  timestamp    = {Thu, 22 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CarvalhoRO03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/CavaG03,
  author       = {Inmaculada Cava and
                  Luis Guijarro},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Interoperability Issues of Shared Infrastructures for e-Government},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {369--372},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_67},
  doi          = {10.1007/10929179\_67},
  timestamp    = {Sun, 02 Apr 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CavaG03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Chung03,
  author       = {Chan{-}Mo Chung},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Governing Internet in Korea: {NEIS} and Domain Names},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {480--483},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_89},
  doi          = {10.1007/10929179\_89},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Chung03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Chutimaskul03,
  author       = {Wichian Chutimaskul},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {e-Government Requirement Elicitation},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {496--499},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_93},
  doi          = {10.1007/10929179\_93},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Chutimaskul03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Costake03,
  author       = {Nicolae Costake},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Anti-corruption Information Systems and e-Government in Transforming
                  Countries. {A} Point of View},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {401--406},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_72},
  doi          = {10.1007/10929179\_72},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Costake03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Decman03,
  author       = {Mitja Decman},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Trust in e-Government: Digital Signatures without Time Stamping?},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {256--259},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_46},
  doi          = {10.1007/10929179\_46},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Decman03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Denman-MaierP03,
  author       = {Edith Denman{-}Maier and
                  Peter Parycek},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Cross-Cultural Factors in Global e-Government},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {456--459},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_83},
  doi          = {10.1007/10929179\_83},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Denman-MaierP03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/DoroshevichS03,
  author       = {Mikhail Doroshevich and
                  Marina Sokolova},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {{ICT} in Belarus},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {484--487},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_90},
  doi          = {10.1007/10929179\_90},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/DoroshevichS03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Edwards03,
  author       = {Arthur R. Edwards},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Supporting Voting Decisions: Two Municipal Referendum Websites},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {177--180},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_33},
  doi          = {10.1007/10929179\_33},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Edwards03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Elsas03,
  author       = {Alexander Elsas},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Integration of e-Government and e-Commerce with Web Services},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {373--376},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_68},
  doi          = {10.1007/10929179\_68},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Elsas03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/EriksenDFA03,
  author       = {Sara Eriks{\'{e}}n and
                  Yvonne Dittrich and
                  Markus Fiedler and
                  Marie Aurell},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {It Takes More than Two... Developing a {TANGO} Arena for Regional
                  Cooperation around e-Government},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {472--475},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_87},
  doi          = {10.1007/10929179\_87},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/EriksenDFA03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Falck03,
  author       = {Margrit Falck},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Process-Controlling - An Instrument to Support the Sustainability
                  of Process Improvements},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {101--104},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_17},
  doi          = {10.1007/10929179\_17},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Falck03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FangZYT03,
  author       = {Youlin Fang and
                  Weihua Zhang and
                  Dongqing Yang and
                  Shiwei Tang},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Towards a Semantic e-Community},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {476--479},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_88},
  doi          = {10.1007/10929179\_88},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FangZYT03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/FlakMS03,
  author       = {Leif Skiftenes Flak and
                  Carl Erik Moe and
                  {\O}ystein S{\ae}b{\o}},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {On the Evolution of e-Government: The User Imperative},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {139--142},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_25},
  doi          = {10.1007/10929179\_25},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FlakMS03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GamperA03,
  author       = {Johann Gamper and
                  Nikolaus Augsten},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {The Role of Web Services in Digital Government},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {161--166},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_30},
  doi          = {10.1007/10929179\_30},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/GamperA03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GarciaTZHDLB03,
  author       = {Thais Helena Bigliazzi Garcia and
                  Irineu Theiss and
                  Patr{\'{\i}}cia Bonina Zimath and
                  Hugo Cesar Hoeschl and
                  Fabr{\'{\i}}cio Tadeu Donatti and
                  Gean Marques Loureiro and
                  T{\^{a}}nia C. D'Agostini Bueno},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Consumer-SC: An e-Gov Portal for Consumers Rights Protection in Brazil},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {151--156},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_28},
  doi          = {10.1007/10929179\_28},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/GarciaTZHDLB03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GlasseyC03,
  author       = {Olivier Glassey and
                  Jean{-}Loup Chappelet},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {From e-Government to e-Governance: {A} Survey of the Federal and Cantonal
                  e-Policies in Switzerland},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {25--30},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_4},
  doi          = {10.1007/10929179\_4},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/GlasseyC03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GouscosLMG03,
  author       = {Dimitris Gouscos and
                  Maria A. Lambrou and
                  Gregoris Mentzas and
                  Panagiotis Georgiadis},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {A Methodological Approach for Defining One-Stop e-Government Service
                  Offerings},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {173--176},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_32},
  doi          = {10.1007/10929179\_32},
  timestamp    = {Wed, 16 Jan 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/GouscosLMG03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/GreenwoodBM03,
  author       = {Katie Greenwood and
                  Trevor J. M. Bench{-}Capon and
                  Peter McBurney},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Structuring Dialogue between the People and Their Representatives},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {55--62},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_9},
  doi          = {10.1007/10929179\_9},
  timestamp    = {Tue, 07 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/GreenwoodBM03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Gronlund03,
  author       = {{\AA}ke Gr{\"{o}}nlund},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Framing e-Gov: e=mc3},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {191--198},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_36},
  doi          = {10.1007/10929179\_36},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Gronlund03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HeindlPK03,
  author       = {Patricia Heindl and
                  Alexander Prosser and
                  Robert Krimmer},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Constitutional and Technical Requirements for Democracy over the Internet:
                  e-Democracy},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {417--420},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_75},
  doi          = {10.1007/10929179\_75},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HeindlPK03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HenriksenA03,
  author       = {Helle Zinner Henriksen and
                  Kim Viborg Andersen},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {e-Procurement Adoption: Theory and Practice},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {121--124},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_21},
  doi          = {10.1007/10929179\_21},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HenriksenA03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/HoeschlRRGBCT03,
  author       = {Hugo Cesar Hoeschl and
                  {\'{E}}rica Bezerra Queiroz Ribeiro and
                  Louise Barcia Ramos Reis and
                  Thais Helena Bigliazzi Garcia and
                  Andre Bortolon and
                  Filipe Corr{\^{e}}a da Costa and
                  Irineu Theiss},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Santa Catarina Information Technology Nucleus {NECATI}},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {492--495},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_92},
  doi          = {10.1007/10929179\_92},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HoeschlRRGBCT03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Hof03,
  author       = {Sonja Hof},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Security Aspects within e-Government},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {266--271},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_48},
  doi          = {10.1007/10929179\_48},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Hof03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Hoogwout03,
  author       = {Marcel Hoogwout},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Super Pilots, Subsidizing or Self-Organization: Stimulating e-Government
                  Initiatives in Dutch Local Governments},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {85--90},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_14},
  doi          = {10.1007/10929179\_14},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Hoogwout03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JanssenW03,
  author       = {Marijn Janssen and
                  Ren{\'{e}} W. Wagenaar},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {From Legacy to Modularity: {A} Roadmap Towards Modular Architectures
                  Using Web Services Technology},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {95--100},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_16},
  doi          = {10.1007/10929179\_16},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/JanssenW03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Joia03,
  author       = {Luiz Antonio Joia},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Information Technology as an Enabler for Innovation in Government-to-Citizen
                  Processes},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {430--433},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_77},
  doi          = {10.1007/10929179\_77},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Joia03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/JooLKL03,
  author       = {In{-}Hak Joo and
                  Ki Won Lee and
                  Min{-}Soo Kim and
                  Jong{-}Hun Lee},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {{ISP} (Information Strategy Planning) for 4S-Based Integration of
                  Spatial Information Systems as Korean Nationwide Project},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {351--354},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_63},
  doi          = {10.1007/10929179\_63},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/JooLKL03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KawalekWN03,
  author       = {Peter Kawalek and
                  David Graham Wastell and
                  Michael Newman},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Problematisation and Obfuscation in e-Government},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {228--233},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_41},
  doi          = {10.1007/10929179\_41},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KawalekWN03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KiskisP03,
  author       = {Mindaugas Kiskis and
                  Rimantas Petrauskas},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {e-Governance: Two Views on Legal Environment},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {407--412},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_73},
  doi          = {10.1007/10929179\_73},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KiskisP03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KleinDR03,
  author       = {Michel R. Klein and
                  Jacques Dang and
                  Dominique Roux},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Supporting the Management of Learning Resources for the French Local
                  Government Training Network},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {300--304},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_54},
  doi          = {10.1007/10929179\_54},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KleinDR03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Klischewski03,
  author       = {Ralf Klischewski},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Semantic Web for e-Government},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {288--295},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_52},
  doi          = {10.1007/10929179\_52},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Klischewski03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KorhonenPP03,
  author       = {Jarmo Korhonen and
                  Lasse Pajunen and
                  Juha Puustj{\"{a}}rvi},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Requirements for Using Agent-Based Automation in Distributed e-Government
                  Applications},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {157--160},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_29},
  doi          = {10.1007/10929179\_29},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KorhonenPP03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/KubicekMW03,
  author       = {Herbert Kubicek and
                  Jeremy Millard and
                  Hilmar Westholm},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Methodology for Analysing the Relationship between the Reorganisation
                  of the Back Office and Better Electronic Public Services},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {199--206},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_37},
  doi          = {10.1007/10929179\_37},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/KubicekMW03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LassnigM03,
  author       = {Markus Lassnig and
                  Mark Markus},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Usage of e-Government Services in European Regions},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {143--148},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_26},
  doi          = {10.1007/10929179\_26},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LassnigM03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Latre03,
  author       = {Jos{\'{e}} Luis Bermejo Latre},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Implementing e-Government in Spain},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {442--447},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_80},
  doi          = {10.1007/10929179\_80},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Latre03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LebenV03,
  author       = {Anamarija Leben and
                  Mirko Vintar},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Life-Event Approach: Comparison between Countries},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {434--437},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_78},
  doi          = {10.1007/10929179\_78},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LebenV03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LimS03,
  author       = {Shinyoung Lim and
                  Youjin Song},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Secure Online Internet Reservation of e-Government Service {(ORGS)}
                  Using Java Card Applications Toolkit {(J-CAT)}},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {272--277},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_49},
  doi          = {10.1007/10929179\_49},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LimS03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Lines03,
  author       = {K{\aa}re Lines},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {"How to Create Things with Words" - Symbolic Power and {MIS} in the
                  Health Care Sector},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {31--36},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_5},
  doi          = {10.1007/10929179\_5},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Lines03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LoukisK03,
  author       = {Euripidis N. Loukis and
                  Spyros Kokolakis},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Computer Supported Collaboration in the Public Sector: The {ICTE-PAN}
                  Project},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {181--186},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_34},
  doi          = {10.1007/10929179\_34},
  timestamp    = {Mon, 30 Jul 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LoukisK03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Lowe03,
  author       = {Charles Lowe},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Experiences of Take-Up of e-Government in Europe},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {460--463},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_84},
  doi          = {10.1007/10929179\_84},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Lowe03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LuhrsALH03,
  author       = {Rolf L{\"{u}}hrs and
                  Steffen Albrecht and
                  Maren L{\"{u}}bcke and
                  Birgit Hohberg},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {How to Grow? Online Consultation about Growth in the City of Hamburg:
                  Methods, Techniques, Success Factors},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {79--84},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_13},
  doi          = {10.1007/10929179\_13},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LuhrsALH03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/LupoB03,
  author       = {Caterina Lupo and
                  Carlo Batini},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {A Federative Approach to Laws Access by Citizens: The "Normeinrete"
                  System},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {413--416},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_74},
  doi          = {10.1007/10929179\_74},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/LupoB03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/egov/Makolm03,
  author       = {Josef Makolm},
  editor       = {Roland Traunm{\"{u}}ller},
  title        = {Process Reengineering on Base of Law . The New Austrian States Budgeting
                  and Bookkeeping System},
  booktitle    = {Electronic Government, Second International Conference, {EGOV} 2003,
                  Prague, Czech Republic, September 1-5, 2003, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2739},
  pages        = {325--328},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/10929179\_58},
  doi          = {10.1007/10929179\_58},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Makolm03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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