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@article{DBLP:journals/msom/0001T21,
author = {K. C. Diwas and
Sokol Tushe},
title = {The Effects of Multisiting on Productivity and Quality},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {4},
pages = {803--818},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0879},
doi = {10.1287/MSOM.2020.0879},
timestamp = {Thu, 23 Sep 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/0001T21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/AbdallahV21,
author = {Tarek Abdallah and
Gustavo J. Vulcano},
title = {Demand Estimation Under the Multinomial Logit Model from Sales Transaction
Data},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {5},
pages = {1196--1216},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0878},
doi = {10.1287/MSOM.2020.0878},
timestamp = {Wed, 03 Nov 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/AbdallahV21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/AkkayaBL21,
author = {Duygu Akkaya and
Kostas Bimpikis and
Hau L. Lee},
title = {Government Interventions to Promote Agricultural Innovation},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {2},
pages = {437--452},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0834},
doi = {10.1287/MSOM.2019.0834},
timestamp = {Thu, 16 Sep 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/AkkayaBL21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/AlpS21,
author = {Osman Alp and
Alper Sen},
title = {Delegation of Stocking Decisions Under Asymmetric Demand Information},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {1},
pages = {55--69},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0810},
doi = {10.1287/MSOM.2019.0810},
timestamp = {Thu, 16 Sep 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/AlpS21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/AltmanYOAR21,
author = {Daniel Altman and
Galit B. Yom{-}Tov and
Marcelo Olivares and
Shelly Ashtar and
Anat Rafaeli},
title = {Do Customer Emotions Affect Agent Speed? An Empirical Study of Emotional
Load in Online Customer Contact Centers},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {4},
pages = {854--875},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0897},
doi = {10.1287/MSOM.2020.0897},
timestamp = {Thu, 16 Sep 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/AltmanYOAR21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/AngelusO21,
author = {Alexandar Angelus and
{\"{O}}zalp {\"{O}}zer},
title = {When Variability Trumps Volatility: Optimal Control and Value of Reverse
Logistics in Supply Chains with Multiple Flows of Product},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {5},
pages = {1175--1195},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0874},
doi = {10.1287/MSOM.2020.0874},
timestamp = {Wed, 03 Nov 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/AngelusO21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/ArbabianCM21,
author = {Mohammad Ebrahim Arbabian and
Shi Chen and
Kamran Moinzadeh},
title = {Capacity Expansions with Bundled Supplies of Attributes: An Application
to Server Procurement in Cloud Computing},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {1},
pages = {191--209},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0827},
doi = {10.1287/MSOM.2019.0827},
timestamp = {Wed, 07 Apr 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/ArbabianCM21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/ArnostiJK21,
author = {Nick Arnosti and
Ramesh Johari and
Yash Kanoria},
title = {Managing Congestion in Matching Markets},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {3},
pages = {620--636},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0927},
doi = {10.1287/MSOM.2020.0927},
timestamp = {Tue, 01 Jun 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/ArnostiJK21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/AtaDZ21,
author = {Baris Ata and
Yichuan Ding and
Stefanos A. Zenios},
title = {An Achievable-Region-Based Approach for Kidney Allocation Policy Design
with Endogenous Patient Choice},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {1},
pages = {36--54},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0807},
doi = {10.1287/MSOM.2019.0807},
timestamp = {Wed, 07 Apr 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/AtaDZ21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/AvivS21,
author = {Yossi Aviv and
Noam Shamir},
title = {Financial Cross-Ownership and Information Dissemination in a Supply
Chain},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {6},
pages = {1524--1538},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0910},
doi = {10.1287/MSOM.2020.0910},
timestamp = {Wed, 15 Dec 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/AvivS21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/BabichMT21,
author = {Volodymyr Babich and
Simone Marinesi and
Gerry Tsoukalas},
title = {Does Crowdfunding Benefit Entrepreneurs and Venture Capital Investors?},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {2},
pages = {508--524},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0835},
doi = {10.1287/MSOM.2019.0835},
timestamp = {Thu, 16 Sep 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/BabichMT21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/BalseiroCG21,
author = {Santiago R. Balseiro and
Ozan Candogan and
Huseyin Gurkan},
title = {Multistage Intermediation in Display Advertising},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {3},
pages = {714--730},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0854},
doi = {10.1287/MSOM.2019.0854},
timestamp = {Tue, 01 Jun 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/BalseiroCG21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/BavafaJ21,
author = {Hessam Bavafa and
J{\'{o}}nas Oddur J{\'{o}}nasson},
title = {Recovering from Critical Incidents: Evidence from Paramedic Performance},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {4},
pages = {914--932},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0863},
doi = {10.1287/MSOM.2019.0863},
timestamp = {Mon, 20 Sep 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/BavafaJ21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/Belavina21,
author = {Elena Belavina},
title = {Grocery Store Density and Food Waste},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {1},
pages = {1--18},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0800},
doi = {10.1287/MSOM.2019.0800},
timestamp = {Wed, 07 Apr 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/Belavina21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/BenjaafarH21,
author = {Saif Benjaafar and
Ming Hu},
title = {Introduction to the Special Issue on Sharing Economy and Innovative
Marketplaces},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {3},
pages = {549--552},
year = {2021},
url = {https://doi.org/10.1287/msom.2021.0998},
doi = {10.1287/MSOM.2021.0998},
timestamp = {Thu, 05 Aug 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/BenjaafarH21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/BernsteinDK21,
author = {Fernando Bernstein and
Gregory A. DeCroix and
N. Bora Keskin},
title = {Competition Between Two-Sided Platforms Under Demand and Supply Congestion
Effects},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {5},
pages = {1043--1061},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0866},
doi = {10.1287/MSOM.2020.0866},
timestamp = {Wed, 03 Nov 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/BernsteinDK21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/BetchevaEJ21,
author = {Lidia Betcheva and
Feryal Erhun and
Houyuan Jiang},
title = {{OM} Forum - Supply Chain Thinking in Healthcare: Lessons and Outlooks},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {6},
pages = {1333--1353},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0920},
doi = {10.1287/MSOM.2020.0920},
timestamp = {Wed, 15 Dec 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/BetchevaEJ21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/BhaskaranER21,
author = {Sreekumar R. Bhaskaran and
S. Sinan Erzurumlu and
Karthik Ramachandran},
title = {Sequential Product Development and Introduction by Cash-Constrained
Start-Ups},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {6},
pages = {1505--1523},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0895},
doi = {10.1287/MSOM.2020.0895},
timestamp = {Wed, 15 Dec 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/BhaskaranER21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/BirgeCCS21,
author = {John R. Birge and
Ozan Candogan and
Hongfan Chen and
Daniela Sab{\'{a}}n},
title = {Optimal Commissions and Subscriptions in Networked Markets},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {3},
pages = {569--588},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0853},
doi = {10.1287/MSOM.2019.0853},
timestamp = {Tue, 01 Jun 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/BirgeCCS21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/BuellPN21,
author = {Ryan W. Buell and
Ethan Porter and
Michael I. Norton},
title = {Surfacing the Submerged State: Operational Transparency Increases
Trust in and Engagement with Government},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {4},
pages = {781--802},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0877},
doi = {10.1287/MSOM.2020.0877},
timestamp = {Thu, 16 Sep 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/BuellPN21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/BurtchGM21,
author = {Gordon Burtch and
Diwakar Gupta and
Paola Martin},
title = {Referral Timing and Fundraising Success in Crowdfunding},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {3},
pages = {676--694},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0876},
doi = {10.1287/MSOM.2020.0876},
timestamp = {Tue, 01 Jun 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/BurtchGM21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/CakiciM21,
author = {{\"{O}}zden Engin {\c{C}}akici and
Alex F. Mills},
title = {On the Role of Teletriage in Healthcare Demand Management},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {6},
pages = {1483--1504},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0908},
doi = {10.1287/MSOM.2020.0908},
timestamp = {Sat, 25 Dec 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/CakiciM21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/CalmonGL21,
author = {Andre P. Calmon and
Stephen C. Graves and
Stef Lemmens},
title = {Warranty Matching in a Consumer Electronics Closed-Loop Supply Chain},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {5},
pages = {1314--1331},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0889},
doi = {10.1287/MSOM.2020.0889},
timestamp = {Wed, 03 Nov 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/CalmonGL21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/CarewNSAS21,
author = {Stephanie Carew and
Mahesh Nagarajan and
Steven M. Shechter and
Jugpal Arneja and
Erik Skarsgard},
title = {Dynamic Capacity Allocation for Elective Surgeries: Reducing Urgency-Weighted
Wait Times},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {2},
pages = {407--424},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0846},
doi = {10.1287/MSOM.2019.0846},
timestamp = {Sun, 02 Oct 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/CarewNSAS21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/ChakrabortyS21,
author = {Soudipta Chakraborty and
Robert Swinney},
title = {Signaling to the Crowd: Private Quality Information and Rewards-Based
Crowdfunding},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {1},
pages = {155--169},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0833},
doi = {10.1287/MSOM.2019.0833},
timestamp = {Wed, 07 Apr 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/ChakrabortyS21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/ChanCPS21,
author = {Tat Y. Chan and
Yijun Chen and
Lamar Pierce and
Daniel C. Snow},
title = {The Influence of Peers in Worker Misconduct: Evidence from Restaurant
Theft},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {4},
pages = {952--973},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0848},
doi = {10.1287/MSOM.2019.0848},
timestamp = {Tue, 21 Feb 2023 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/ChanCPS21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/ChanMS21,
author = {Tian Heong Chan and
J{\"{u}}rgen Mihm and
Manuel E. Sosa},
title = {Revisiting the Role of Collaboration in Creating Breakthrough Inventions},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {5},
pages = {1005--1024},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0858},
doi = {10.1287/MSOM.2019.0858},
timestamp = {Wed, 15 Dec 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/ChanMS21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/ChenG21,
author = {Annie I. Chen and
Stephen C. Graves},
title = {Item Aggregation and Column Generation for Online-Retail Inventory
Placement},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {5},
pages = {1062--1076},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0867},
doi = {10.1287/MSOM.2020.0867},
timestamp = {Wed, 03 Nov 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/ChenG21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/ChenKL21,
author = {Li Chen and
Sang{-}Hyun Kim and
Hau L. Lee},
title = {Vehicle Maintenance Contracting in Developing Economies: The Role
of Social Enterprise},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {6},
pages = {1651--1668},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0901},
doi = {10.1287/MSOM.2020.0901},
timestamp = {Wed, 15 Dec 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/ChenKL21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/ChenKSS21,
author = {Rachel R. Chen and
Subodha Kumar and
Jaya Singhal and
Kalyan Singhal},
title = {Note: The Value and Cost of the Customer's Waiting Time},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {6},
pages = {1539--1542},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0914},
doi = {10.1287/MSOM.2020.0914},
timestamp = {Wed, 15 Dec 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/ChenKSS21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/ChoudharySN21,
author = {Vivek Choudhary and
Masha Shunko and
Serguei Netessine},
title = {Does Immediate Feedback Make You Not Try as Hard? {A} Study on Automotive
Telematics},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {4},
pages = {835--853},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0924},
doi = {10.1287/MSOM.2020.0924},
timestamp = {Thu, 16 Sep 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/ChoudharySN21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/CuiLLY21,
author = {Ruomeng Cui and
Jingyun Li and
Meng Li and
Lili Yu},
title = {Wholesale Price Discrimination in Global Sourcing},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {5},
pages = {1096--1117},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0862},
doi = {10.1287/MSOM.2019.0862},
timestamp = {Wed, 03 Nov 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/CuiLLY21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/CuiRW21,
author = {Hailong Cui and
Sampath Rajagopalan and
Amy R. Ward},
title = {Impact of Task-Level Worker Specialization, Workload, and Product
Personalization on Consumer Returns},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {2},
pages = {346--366},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0836},
doi = {10.1287/MSOM.2019.0836},
timestamp = {Tue, 07 May 2024 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/CuiRW21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/CummingsBM21,
author = {Kayla S. Cummings and
Banafsheh Behzad and
Susan E. Martonosi},
title = {Centers for Disease Control and Prevention as a Strategic Agent in
the Pediatric Vaccine Market: An Analytical Approach},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {6},
pages = {1398--1412},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0902},
doi = {10.1287/MSOM.2020.0902},
timestamp = {Wed, 15 Dec 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/CummingsBM21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/DavisH21,
author = {Andrew M. Davis and
Kyle Hyndman},
title = {Private Information and Dynamic Bargaining in Supply Chains: An Experimental
Study},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {6},
pages = {1449--1467},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0896},
doi = {10.1287/MSOM.2020.0896},
timestamp = {Wed, 15 Dec 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/DavisH21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/DelanaST21,
author = {Kraig Delana and
Nicos Savva and
Tolga Tezcan},
title = {Proactive Customer Service: Operational Benefits and Economic Frictions},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {1},
pages = {70--87},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0811},
doi = {10.1287/MSOM.2019.0811},
timestamp = {Wed, 07 Apr 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/DelanaST21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/DhanorkarDL21,
author = {Suvrat S. Dhanorkar and
Karen Donohue and
Kevin W. Linderman},
title = {Online Business-to-Business Markets for Industrial Product Reuse:
Evidence from an Operational Policy Change},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {6},
pages = {1373--1397},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0898},
doi = {10.1287/MSOM.2020.0898},
timestamp = {Wed, 15 Dec 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/DhanorkarDL21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/DrentA21,
author = {Melvin Drent and
Joachim J. Arts},
title = {Expediting in Two-Echelon Spare Parts Inventory Systems},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {6},
pages = {1431--1448},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0888},
doi = {10.1287/MSOM.2020.0888},
timestamp = {Wed, 15 Dec 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/DrentA21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/ErtekinA21,
author = {Necati Ertekin and
Anupam Agrawal},
title = {How Does a Return Period Policy Change Affect Multichannel Retailer
Profitability?},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {1},
pages = {210--229},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0830},
doi = {10.1287/MSOM.2019.0830},
timestamp = {Wed, 07 Apr 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/ErtekinA21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/FanCT21,
author = {Xiaoshuai Fan and
Ying{-}Ju Chen and
Christopher S. Tang},
title = {Mechanism Design for Managing Hidden Rebates and Inflated Quotes of
a Procurement Service Provider},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {5},
pages = {1275--1296},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0885},
doi = {10.1287/MSOM.2020.0885},
timestamp = {Wed, 03 Nov 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/FanCT21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/FarahaniDGJ21,
author = {Mehdi Hosseinabadi Farahani and
Milind Dawande and
Haresh Gurnani and
Ganesh Janakiraman},
title = {Better to Bend than to Break: Sharing Supply Risk Using the Supply-Flexibility
Contract},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {5},
pages = {1257--1274},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0886},
doi = {10.1287/MSOM.2020.0886},
timestamp = {Tue, 07 May 2024 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/FarahaniDGJ21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/FengKW21,
author = {Guiyun Feng and
Guangwen Kong and
Zizhuo Wang},
title = {We Are on the Way: Analysis of On-Demand Ride-Hailing Systems},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {5},
pages = {1237--1256},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0880},
doi = {10.1287/MSOM.2020.0880},
timestamp = {Tue, 12 Apr 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/FengKW21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/FisherGN21,
author = {Marshall L. Fisher and
Santiago Gallino and
Serguei Netessine},
title = {Does Online Training Work in Retail?},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {4},
pages = {876--894},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0906},
doi = {10.1287/MSOM.2020.0906},
timestamp = {Thu, 16 Sep 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/FisherGN21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/FisherGN21a,
author = {Marshall L. Fisher and
Santiago Gallino and
Serguei Netessine},
title = {Setting Retail Staffing Levels: {A} Methodology Validated with Implementation},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {6},
pages = {1562--1579},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0917},
doi = {10.1287/MSOM.2020.0917},
timestamp = {Wed, 15 Dec 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/FisherGN21a.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/GargJ21,
author = {Nikhil Garg and
Ramesh Johari},
title = {Designing Informative Rating Systems: Evidence from an Online Labor
Market},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {3},
pages = {589--605},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0921},
doi = {10.1287/MSOM.2020.0921},
timestamp = {Tue, 09 Aug 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/GargJ21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/GeHFZ21,
author = {Jiwen Ge and
Doroth{\'{e}}e Honhon and
Jan C. Fransoo and
Lei Zhao},
title = {Supplying to Mom and Pop: Traditional Retail Channel Selection in
Megacities},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {1},
pages = {19--35},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0806},
doi = {10.1287/MSOM.2019.0806},
timestamp = {Thu, 28 Sep 2023 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/GeHFZ21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/GoldschmidtKTC21,
author = {Kyle H. Goldschmidt and
Mirko Kremer and
Douglas J. Thomas and
Christopher W. Craighead},
title = {Strategic Sourcing Under Severe Disruption Risk: Learning Failures
and Under-Diversification Bias},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {4},
pages = {761--780},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0907},
doi = {10.1287/MSOM.2020.0907},
timestamp = {Thu, 16 Sep 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/GoldschmidtKTC21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/HassinN21,
author = {Refael Hassin and
Adam Nathaniel},
title = {Self-Selected Task Allocation},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {6},
pages = {1669--1682},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0904},
doi = {10.1287/MSOM.2020.0904},
timestamp = {Wed, 15 Dec 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/HassinN21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/HassinR21,
author = {Refael Hassin and
Ricky Roet{-}Green},
title = {On Queue-Length Information when Customers Travel to a Queue},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {4},
pages = {989--1004},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0909},
doi = {10.1287/MSOM.2020.0909},
timestamp = {Thu, 16 Sep 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/HassinR21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/HeMQW21,
author = {Long He and
Guangrui Ma and
Wei Qi and
Xin Wang},
title = {Charging an Electric Vehicle-Sharing Fleet},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {2},
pages = {471--487},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0851},
doi = {10.1287/MSOM.2019.0851},
timestamp = {Thu, 16 Sep 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/HeMQW21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/HouLDS21,
author = {Chengfan Hou and
Mengshi Lu and
Tianhu Deng and
Zuo{-}Jun Max Shen},
title = {Coordinating Project Outsourcing Through Bilateral Contract Negotiations},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {6},
pages = {1543--1561},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0911},
doi = {10.1287/MSOM.2020.0911},
timestamp = {Wed, 15 Dec 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/HouLDS21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/HuLZ21,
author = {Ming Hu and
Jingchen Liu and
Xin Zhai},
title = {Intertemporal Segmentation via Flexible-Duration Group Buying},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {5},
pages = {1157--1174},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0869},
doi = {10.1287/MSOM.2020.0869},
timestamp = {Wed, 03 Nov 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/HuLZ21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/HuangY21,
author = {Tingliang Huang and
Zhe Yin},
title = {Dynamic Probabilistic Selling When Customers Have Boundedly Rational
Expectations},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {6},
pages = {1597--1615},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0894},
doi = {10.1287/MSOM.2020.0894},
timestamp = {Wed, 15 Dec 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/HuangY21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/IzadyM21,
author = {Navid Izady and
Israa Mohamed},
title = {A Clustered Overflow Configuration of Inpatient Beds in Hospitals},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {1},
pages = {139--154},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0820},
doi = {10.1287/MSOM.2019.0820},
timestamp = {Wed, 07 Apr 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/IzadyM21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/JiangHB21,
author = {Zhaohui (Zoey) Jiang and
Yan Huang and
Damian R. Beil},
title = {The Role of Problem Specification in Crowdsourcing Contests for Design
Problems: {A} Theoretical and Empirical Analysis},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {3},
pages = {637--656},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0873},
doi = {10.1287/MSOM.2020.0873},
timestamp = {Tue, 01 Jun 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/JiangHB21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/JiangKZ21,
author = {Zhong{-}Zhong Jiang and
Guangwen Kong and
Yinghao Zhang},
title = {Making the Most of Your Regret: Workers' Relocation Decisions in On-Demand
Platforms},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {3},
pages = {695--713},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0916},
doi = {10.1287/MSOM.2020.0916},
timestamp = {Tue, 01 Jun 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/JiangKZ21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/Kaplan21,
author = {Edward H. Kaplan},
title = {{OM} Forum - Perspectives on Policy Modeling: 2018 {MSOM} Fellow Award},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {2},
pages = {267--273},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0849},
doi = {10.1287/MSOM.2019.0849},
timestamp = {Fri, 09 Apr 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/Kaplan21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/KepplerSL21,
author = {Samantha M. Keppler and
Karen R. Smilowitz and
Paul M. Leonardi},
title = {Contextual Trustworthiness of Organizational Partners: Evidence from
Nine School Networks},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {4},
pages = {974--988},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0892},
doi = {10.1287/MSOM.2020.0892},
timestamp = {Thu, 16 Sep 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/KepplerSL21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/KeyvanshokoohSO21,
author = {Esmaeil Keyvanshokooh and
Cong Shi and
Mark P. Van Oyen},
title = {Online Advance Scheduling with Overtime: {A} Primal-Dual Approach},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {1},
pages = {246--266},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0832},
doi = {10.1287/MSOM.2019.0832},
timestamp = {Tue, 07 May 2024 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/KeyvanshokoohSO21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/KorpeogluKT21,
author = {C. Gizem Korpeoglu and
Ersin K{\"{o}}rpeoglu and
Sidika Tun{\c{c}}},
title = {Optimal Duration of Innovation Contests},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {3},
pages = {657--675},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0935},
doi = {10.1287/MSOM.2020.0935},
timestamp = {Thu, 16 Sep 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/KorpeogluKT21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/LeeKD21,
author = {Hyun Seok (Huck) Lee and
Saravanan Kesavan and
Vinayak Deshpande},
title = {Managing the Impact of Fitting Room Traffic on Retail Sales: Using
Labor to Reduce Phantom Stockouts},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {6},
pages = {1580--1596},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0884},
doi = {10.1287/MSOM.2020.0884},
timestamp = {Wed, 15 Dec 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/LeeKD21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/LegrosJK21,
author = {Benjamin Legros and
Oualid Jouini and
Ger Koole},
title = {Should We Wait Before Outsourcing? Analysis of a Revenue-Generating
Blended Contact Center},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {5},
pages = {1118--1138},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0859},
doi = {10.1287/MSOM.2019.0859},
timestamp = {Mon, 03 Jan 2022 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/LegrosJK21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/Li21,
author = {Krista J. Li},
title = {Behavior-Based Quality Discrimination},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {2},
pages = {425--436},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0847},
doi = {10.1287/MSOM.2019.0847},
timestamp = {Thu, 16 Sep 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/Li21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/LiL21,
author = {Xi Li and
Qian Liu},
title = {Contract Unobservability and Downstream Competition},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {6},
pages = {1468--1482},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0905},
doi = {10.1287/MSOM.2020.0905},
timestamp = {Wed, 15 Dec 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/LiL21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/LiangA21,
author = {Liping Liang and
Derek R. Atkins},
title = {Rewarding Suppliers' Performance via Allocation of Business},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {2},
pages = {331--345},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0856},
doi = {10.1287/MSOM.2019.0856},
timestamp = {Thu, 16 Sep 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/LiangA21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/LimJA21,
author = {Yun Fong Lim and
Song Jiu and
Marcus Ang},
title = {Integrating Anticipative Replenishment Allocation with Reactive Fulfillment
for Online Retailing Using Robust Optimization},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {6},
pages = {1616--1633},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0926},
doi = {10.1287/MSOM.2020.0926},
timestamp = {Wed, 15 Dec 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/LimJA21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/LiuZZ21,
author = {Zekun Liu and
Dennis J. Zhang and
Fuqiang Zhang},
title = {Information Sharing on Retail Platforms},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {3},
pages = {606--619},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0915},
doi = {10.1287/MSOM.2020.0915},
timestamp = {Tue, 07 May 2024 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/LiuZZ21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/MejiaMG21,
author = {Jorge Mejia and
Shawn Mankad and
Anandasivam Gopal},
title = {Service Quality Using Text Mining: Measurement and Consequences},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {6},
pages = {1354--1372},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0883},
doi = {10.1287/MSOM.2020.0883},
timestamp = {Mon, 28 Aug 2023 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/MejiaMG21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/MengBT21,
author = {Lesley Meng and
Robert J. Batt and
Christian Terwiesch},
title = {The Impact of Facility Layout on Service Worker Behavior: An Empirical
Study of Nurses in the Emergency Department},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {4},
pages = {819--834},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0953},
doi = {10.1287/MSOM.2020.0953},
timestamp = {Thu, 16 Sep 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/MengBT21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/MiaoC21,
author = {Sentao Miao and
Xiuli Chao},
title = {Dynamic Joint Assortment and Pricing Optimization with Demand Learning},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {2},
pages = {525--545},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0857},
doi = {10.1287/MSOM.2019.0857},
timestamp = {Fri, 26 Mar 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/MiaoC21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/MillsHW21,
author = {Alex F. Mills and
Jonathan E. Helm and
Yu Wang},
title = {Surge Capacity Deployment in Hospitals: Effectiveness of Response
and Mitigation Strategies},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {2},
pages = {367--387},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0838},
doi = {10.1287/MSOM.2019.0838},
timestamp = {Sat, 30 Sep 2023 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/MillsHW21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/MunZR21,
author = {Kwon Gi Mun and
Yao Zhao and
Raza Ali Rafique},
title = {Designing Hydro Supply Chains for Energy, Food, and Flood},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {2},
pages = {274--293},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0842},
doi = {10.1287/MSOM.2019.0842},
timestamp = {Thu, 16 Sep 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/MunZR21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/MusalemOS21,
author = {Andr{\'{e}}s Musalem and
Marcelo Olivares and
Ariel Schilkrut},
title = {Retail in High Definition: Monitoring Customer Assistance Through
Video Analytics},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {5},
pages = {1025--1042},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0865},
doi = {10.1287/MSOM.2020.0865},
timestamp = {Wed, 03 Nov 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/MusalemOS21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/NadarKG21,
author = {Emre Nadar and
Baris Emre Kaya and
Kemal G{\"{u}}ler},
title = {New-Product Diffusion in Closed-Loop Supply Chains},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {6},
pages = {1413--1430},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0864},
doi = {10.1287/MSOM.2019.0864},
timestamp = {Wed, 15 Dec 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/NadarKG21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/PangXZ21,
author = {Zhan Pang and
Wenqiang Xiao and
Xuying Zhao},
title = {Preorder Price Guarantee in e-Commerce},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {1},
pages = {123--138},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0819},
doi = {10.1287/MSOM.2019.0819},
timestamp = {Wed, 07 Apr 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/PangXZ21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/Perakis21,
author = {Georgia Perakis},
title = {Statement of the \emph{Manufacturing {\&} Service Operations Management}
Journal},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {3},
pages = {547--548},
year = {2021},
url = {https://doi.org/10.1287/msom.2021.0990},
doi = {10.1287/MSOM.2021.0990},
timestamp = {Tue, 01 Jun 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/Perakis21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/PierceWZ21,
author = {Lamar Pierce and
Laura W. Wang and
Dennis J. Zhang},
title = {Peer Bargaining and Productivity in Teams: Gender and the Inequitable
Division of Pay},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {4},
pages = {933--951},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0821},
doi = {10.1287/MSOM.2019.0821},
timestamp = {Thu, 16 Sep 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/PierceWZ21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/RoelsS21,
author = {Guillaume Roels and
Bradley R. Staats},
title = {{OM} Forum - People-Centric Operations: Achievements and Future Research
Directions},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {4},
pages = {745--757},
year = {2021},
url = {https://doi.org/10.1287/msom.2021.0977},
doi = {10.1287/MSOM.2021.0977},
timestamp = {Thu, 16 Sep 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/RoelsS21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/RoelsS21a,
author = {Guillaume Roels and
Bradley R. Staats},
title = {Introduction to the \emph{Manufacturing {\&} Service Operations
Management} Special Issue on People-Centric Operations},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {4},
pages = {758--760},
year = {2021},
url = {https://doi.org/10.1287/msom.2021.1021},
doi = {10.1287/MSOM.2021.1021},
timestamp = {Thu, 16 Sep 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/RoelsS21a.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/ShenLS21,
author = {Hao Shen and
Yong Liang and
Zuo{-}Jun Max Shen},
title = {Reliable Hub Location Model for Air Transportation Networks Under
Random Disruptions},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {2},
pages = {388--406},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0845},
doi = {10.1287/MSOM.2019.0845},
timestamp = {Thu, 01 Jun 2023 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/ShenLS21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/SongZX21,
author = {Ju Myung Song and
Yao Zhao and
Xin Xu},
title = {Incentives and Gaming in Collaborative Projects Under Risk-Sharing
Partnerships},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {2},
pages = {453--470},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0840},
doi = {10.1287/MSOM.2019.0840},
timestamp = {Wed, 07 Apr 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/SongZX21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/SunLYT21,
author = {Libo Sun and
Guodong Lyu and
Yugang Yu and
Chung{-}Piaw Teo},
title = {Cross-Border E-Commerce Data Set: Choosing the Right Fulfillment Option},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {5},
pages = {1297--1313},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0887},
doi = {10.1287/MSOM.2020.0887},
timestamp = {Wed, 03 Nov 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/SunLYT21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/TanriseverJEL21,
author = {Fehmi Tanrisever and
Nitin R. Joglekar and
S. Sinan Erzurumlu and
Moren L{\'{e}}vesque},
title = {Managing Capital Market Frictions via Cost-Reduction Investments},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {1},
pages = {88--105},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0814},
doi = {10.1287/MSOM.2019.0814},
timestamp = {Wed, 07 Apr 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/TanriseverJEL21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/TianJX21,
author = {Lin Tian and
Baojun Jiang and
Yifan Xu},
title = {Manufacturer's Entry in the Product-Sharing Market},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {3},
pages = {553--568},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0919},
doi = {10.1287/MSOM.2020.0919},
timestamp = {Tue, 01 Jun 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/TianJX21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/TrivellaNFMP21,
author = {Alessio Trivella and
Selvaprabu Nadarajah and
Stein{-}Erik Fleten and
Denis Mazieres and
David Pisinger},
title = {Managing Shutdown Decisions in Merchant Commodity and Energy Production:
{A} Social Commerce Perspective},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {2},
pages = {311--330},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0850},
doi = {10.1287/MSOM.2019.0850},
timestamp = {Thu, 16 Sep 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/TrivellaNFMP21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/WangNGS21,
author = {Yulan Wang and
Baozhuang Niu and
Pengfei Guo and
Jing{-}Sheng Song},
title = {Direct Sourcing or Agent Sourcing? Contract Negotiation in Procurement
Outsourcing},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {2},
pages = {294--310},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0843},
doi = {10.1287/MSOM.2019.0843},
timestamp = {Thu, 25 Aug 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/WangNGS21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/WeiKJ21,
author = {Lai Wei and
Roman Kapuscinski and
Stefanus Jasin},
title = {Shipping Consolidation Across Two Warehouses with Delivery Deadline
and Expedited Options for E-commerce and Omni-channel Retailers},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {6},
pages = {1634--1650},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0903},
doi = {10.1287/MSOM.2020.0903},
timestamp = {Wed, 15 Dec 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/WeiKJ21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/WowakBPK21,
author = {Kaitlin D. Wowak and
George P. Ball and
Corinne Post and
David J. Ketchen Jr.},
title = {The Influence of Female Directors on Product Recall Decisions},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {4},
pages = {895--913},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0841},
doi = {10.1287/MSOM.2019.0841},
timestamp = {Thu, 16 Sep 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/WowakBPK21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/XuZP21,
author = {Liang (Leon) Xu and
Hui Zhao and
Nicholas C. Petruzzi},
title = {Inducing Compliance with Postmarket Studies for Drugs Under FDA's
Accelerated Approval Pathway},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {1},
pages = {170--190},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0822},
doi = {10.1287/MSOM.2019.0822},
timestamp = {Tue, 18 Jul 2023 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/XuZP21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/Yang21,
author = {Luyi Yang},
title = {Invite Your Friend and You'll Move Up in Line: Optimal Design of Referral
Priority Programs},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {5},
pages = {1139--1156},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0868},
doi = {10.1287/MSOM.2020.0868},
timestamp = {Thu, 14 Oct 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/Yang21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/Yom-TovYX21,
author = {Galit B. Yom{-}Tov and
Liron Yedidsion and
Yueming Xie},
title = {An Invitation Control Policy for Proactive Service Systems: Balancing
Efficiency, Value, and Service Level},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {5},
pages = {1077--1095},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0852},
doi = {10.1287/MSOM.2019.0852},
timestamp = {Thu, 14 Oct 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/Yom-TovYX21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/YuanDCG21,
author = {Xuchuan Yuan and
Tinglong Dai and
Lucy Gongtao Chen and
Srinagesh Gavirneni},
title = {Co-Opetition in Service Clusters with Waiting-Area Entertainment},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {1},
pages = {106--122},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0815},
doi = {10.1287/MSOM.2019.0815},
timestamp = {Sun, 02 Oct 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/YuanDCG21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/ZhangLS21,
author = {Yiling Zhang and
Mengshi Lu and
Siqian Shen},
title = {On the Values of Vehicle-to-Grid Electricity Selling in Electric Vehicle
Sharing},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {2},
pages = {488--507},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0855},
doi = {10.1287/MSOM.2019.0855},
timestamp = {Sun, 03 Dec 2023 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/msom/ZhangLS21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/ZhaoXS21,
author = {Hui Zhao and
Liang (Leon) Xu and
Enno Siemsen},
title = {Inventory Sharing and Demand-Side Underweighting},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {5},
pages = {1217--1236},
year = {2021},
url = {https://doi.org/10.1287/msom.2020.0875},
doi = {10.1287/MSOM.2020.0875},
timestamp = {Tue, 18 Jul 2023 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/ZhaoXS21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/msom/ZhouFCT21,
author = {Junjie Zhou and
Xiaoshuai Fan and
Ying{-}Ju Chen and
Christopher S. Tang},
title = {Information Provision and Farmer Welfare in Developing Economies},
journal = {Manuf. Serv. Oper. Manag.},
volume = {23},
number = {1},
pages = {230--245},
year = {2021},
url = {https://doi.org/10.1287/msom.2019.0831},
doi = {10.1287/MSOM.2019.0831},
timestamp = {Wed, 07 Apr 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/msom/ZhouFCT21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
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