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@article{DBLP:journals/ijisss/CaoBG12,
  author       = {Qidong Cao and
                  Xue Bai and
                  Thomas E. Griffin},
  title        = {An Empirical Investigation of Factors Affecting Web-Based and Face-to-Face
                  Student Satisfactions with Course Website},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {4},
  number       = {2},
  pages        = {19--32},
  year         = {2012},
  url          = {https://doi.org/10.4018/jisss.2012040102},
  doi          = {10.4018/JISSS.2012040102},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/CaoBG12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/CaoLS12,
  author       = {Qing Cao and
                  Karyl B. Leggio and
                  Marc J. Schniederjans},
  title        = {Efficiency Measurement in: Branch Bank Service with Data Envelopment
                  Analysis},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {4},
  number       = {2},
  pages        = {1--18},
  year         = {2012},
  url          = {https://doi.org/10.4018/jisss.2012040101},
  doi          = {10.4018/JISSS.2012040101},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/CaoLS12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/CarlucciS12,
  author       = {Daniela Carlucci and
                  Giovanni Schiuma},
  title        = {Assessing and Managing Organizational Climate in Healthcare Organizations:
                  An Intellectual Capital Based Perspective},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {4},
  number       = {4},
  pages        = {49--61},
  year         = {2012},
  url          = {https://doi.org/10.4018/jisss.2012100103},
  doi          = {10.4018/JISSS.2012100103},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/CarlucciS12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/Chantrapornhchai12,
  author       = {Chantana Chantrapornhchai},
  title        = {Development of a Faculty Work Load System: {A} Case Study in a Public
                  University},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {4},
  number       = {3},
  pages        = {71--86},
  year         = {2012},
  url          = {https://doi.org/10.4018/jisss.2012070106},
  doi          = {10.4018/JISSS.2012070106},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/Chantrapornhchai12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/CuaR12,
  author       = {Francisco Chia Cua and
                  Steve Reames},
  title        = {Framing the Business Case for {IT} Purchases: Do {I} Use the Executive
                  Sponsor's Rationale or Do {I} Use Process Innovation?},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {4},
  number       = {3},
  pages        = {40--51},
  year         = {2012},
  url          = {https://doi.org/10.4018/jisss.2012070103},
  doi          = {10.4018/JISSS.2012070103},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/CuaR12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/HaapalainenP12,
  author       = {P{\"{a}}ivi Haapalainen and
                  Kirsi Pusa},
  title        = {Knowledge Management Processes: Storing, Searching and Sharing Knowledge
                  in Practice},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {4},
  number       = {3},
  pages        = {29--39},
  year         = {2012},
  url          = {https://doi.org/10.4018/jisss.2012070102},
  doi          = {10.4018/JISSS.2012070102},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/HaapalainenP12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/HejaziL12,
  author       = {Sara Hejazi and
                  Yair Levy},
  title        = {The Role of Responsibility Factors of Reducing Inefficiencies in {IS}
                  Projects on Six Sigma Certification in Service Organizations},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {4},
  number       = {3},
  pages        = {1--28},
  year         = {2012},
  url          = {https://doi.org/10.4018/jisss.2012070101},
  doi          = {10.4018/JISSS.2012070101},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/HejaziL12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/LiuC12,
  author       = {Chung{-}Chu Liu and
                  Jason C. H. Chen},
  title        = {Developing and Prioritizing Measures of Emotional Capital in Public
                  Service Organizations},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {4},
  number       = {3},
  pages        = {52--60},
  year         = {2012},
  url          = {https://doi.org/10.4018/jisss.2012070104},
  doi          = {10.4018/JISSS.2012070104},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/LiuC12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/MathewB12,
  author       = {Saji K. Mathew and
                  Pratap Chandra Biswal},
  title        = {Mark-Down Pricing: The Study of an Indian Fashion Retailer},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {4},
  number       = {3},
  pages        = {61--70},
  year         = {2012},
  url          = {https://doi.org/10.4018/jisss.2012070105},
  doi          = {10.4018/JISSS.2012070105},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/MathewB12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/MoertiniYRT12,
  author       = {Veronica S. Moertini and
                  Tety Yuliaty and
                  Wisnu Rumono and
                  Buddy S. Tjhia},
  title        = {The Academic {MIS} Model Used in Higher Education to Resolve Typical
                  Problems in Indonesia: {A} Case Study},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {4},
  number       = {1},
  pages        = {67--82},
  year         = {2012},
  url          = {https://doi.org/10.4018/jisss.2012010105},
  doi          = {10.4018/JISSS.2012010105},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/MoertiniYRT12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/NgCWV12,
  author       = {Wee Siong Ng and
                  Justin Cheng and
                  XianJun Wang and
                  Sivakumar Viswanathan},
  title        = {An Efficient Information Services-Centric Framework for Commuter},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {4},
  number       = {1},
  pages        = {22--39},
  year         = {2012},
  url          = {https://doi.org/10.4018/jisss.2012010102},
  doi          = {10.4018/JISSS.2012010102},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/NgCWV12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/ReinaCLV12,
  author       = {Rocco Reina and
                  Teresa Cetani and
                  Assunta Lacroce and
                  Marzia Ventura},
  title        = {A Healthcare Project: Managing Knowledge through Electronic Medical
                  Record -Empirical Cases},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {4},
  number       = {4},
  pages        = {1--19},
  year         = {2012},
  url          = {https://doi.org/10.4018/jisss.2012100101},
  doi          = {10.4018/JISSS.2012100101},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/ReinaCLV12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/RijaB12,
  author       = {Maurizio Rija and
                  Giovanni Bronzetti},
  title        = {Innovative {IC} Framework in the Non-Profit Sector},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {4},
  number       = {4},
  pages        = {62--73},
  year         = {2012},
  url          = {https://doi.org/10.4018/jisss.2012100104},
  doi          = {10.4018/JISSS.2012100104},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/RijaB12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/ShibaniSGSG12,
  author       = {Abdussalam Shibani and
                  Robby Soetanto and
                  Eshmaiel Ganjian and
                  Amrit Sagoo and
                  Nawal Gherbal},
  title        = {An Empirical Investigation of Total Quality Management in Libya: {A}
                  Proposed Guideline of Implementation},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {4},
  number       = {1},
  pages        = {40--52},
  year         = {2012},
  url          = {https://doi.org/10.4018/IJISSS.2012010103},
  doi          = {10.4018/IJISSS.2012010103},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/ShibaniSGSG12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/SillanpaaL12,
  author       = {Virpi Sillanp{\"{a}}{\"{a}} and
                  Harri Laihonen},
  title        = {Managing Intellectual Capital in Non-Profit Elderly Care Organizations},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {4},
  number       = {4},
  pages        = {74--87},
  year         = {2012},
  url          = {https://doi.org/10.4018/jisss.2012100105},
  doi          = {10.4018/JISSS.2012100105},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/SillanpaaL12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/SinghK12,
  author       = {Shveta Singh and
                  Arpita Khare},
  title        = {Focus Group Technique to Study Customer Attitude Towards Online Travel
                  Services in India},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {4},
  number       = {2},
  pages        = {33--47},
  year         = {2012},
  url          = {https://doi.org/10.4018/jisss.2012040103},
  doi          = {10.4018/JISSS.2012040103},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/SinghK12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/Smith12,
  author       = {Alan D. Smith},
  title        = {E-Personalization and Its Tactical and Beneficial Relationships to
                  E-Tailing},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {4},
  number       = {2},
  pages        = {48--71},
  year         = {2012},
  url          = {https://doi.org/10.4018/jisss.2012040104},
  doi          = {10.4018/JISSS.2012040104},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/Smith12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/ThiesV12,
  author       = {Gunnar Thies and
                  Gottfried Vossen},
  title        = {Identification, Specification, and Development of Web-Oriented Architectures},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {4},
  number       = {1},
  pages        = {1--21},
  year         = {2012},
  url          = {https://doi.org/10.4018/jisss.2012010101},
  doi          = {10.4018/JISSS.2012010101},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/ThiesV12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/ThompsonBOL12,
  author       = {John Thompson and
                  Mary Bellanca and
                  Nicole Owens and
                  George Lorenzo},
  title        = {Essential Computer Skills for College Students},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {4},
  number       = {1},
  pages        = {53--66},
  year         = {2012},
  url          = {https://doi.org/10.4018/jisss.2012010104},
  doi          = {10.4018/JISSS.2012010104},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/ThompsonBOL12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/Tripathi12,
  author       = {Gireesh Chandra Tripathi},
  title        = {Prepayment Risk Modeling for Residential Mortgage Backed Securities:
                  The Unique Indian Experience},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {4},
  number       = {2},
  pages        = {72--86},
  year         = {2012},
  url          = {https://doi.org/10.4018/jisss.2012040105},
  doi          = {10.4018/JISSS.2012040105},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/Tripathi12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/VarrialeBPF12,
  author       = {Luisa Varriale and
                  Paola Briganti and
                  Rosaria La Peruta and
                  Maria Ferrara},
  title        = {Organizational Conflict and Knowledge Creation: {A} Multiple Method
                  Study in the Italian Health Care System},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {4},
  number       = {4},
  pages        = {20--48},
  year         = {2012},
  url          = {https://doi.org/10.4018/jisss.2012100102},
  doi          = {10.4018/JISSS.2012100102},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/VarrialeBPF12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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