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@inproceedings{DBLP:conf/ifip13/AlsumaitSR02,
  author       = {Asmaa Alsumait and
                  Ahmed Seffah and
                  Thiruvengadam Radhakrishnan},
  editor       = {Judy Hammond and
                  Tom Gross and
                  Janet Wesson},
  title        = {Use Case Maps: {A} Roadmap for Usability and Software Integrated Specification},
  booktitle    = {Usability: Gaining a Competitive Edge, {IFIP} 17\({}^{\mbox{th}}\)
                  World Computer Congress - {TC13} Stream on Usability: Gaining a Competitive
                  Edge, August 25-29, 2002, Montr{\'{e}}al, Qu{\'{e}}bec,
                  Canada},
  series       = {{IFIP} Conference Proceedings},
  volume       = {226},
  pages        = {119--131},
  publisher    = {Kluwer},
  year         = {2002},
  timestamp    = {Mon, 24 May 2010 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip13/AlsumaitSR02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/ifip13/BevanCMA02,
  author       = {Nigel Bevan and
                  Nigel Claridge and
                  Martin C. Maguire and
                  Maria Athousaki},
  editor       = {Judy Hammond and
                  Tom Gross and
                  Janet Wesson},
  title        = {Specifying and Evaluating Usability Requirements Using the Common
                  Industry Format: Four Case Studies},
  booktitle    = {Usability: Gaining a Competitive Edge, {IFIP} 17\({}^{\mbox{th}}\)
                  World Computer Congress - {TC13} Stream on Usability: Gaining a Competitive
                  Edge, August 25-29, 2002, Montr{\'{e}}al, Qu{\'{e}}bec,
                  Canada},
  series       = {{IFIP} Conference Proceedings},
  volume       = {226},
  pages        = {149--159},
  publisher    = {Kluwer},
  year         = {2002},
  timestamp    = {Tue, 15 Oct 2013 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip13/BevanCMA02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/ifip13/EngelbergS02,
  author       = {Daniel Engelberg and
                  Ahmed Seffah},
  editor       = {Judy Hammond and
                  Tom Gross and
                  Janet Wesson},
  title        = {A Framework for Rapid Mid-Fidelity Prototyping of Web Sites},
  booktitle    = {Usability: Gaining a Competitive Edge, {IFIP} 17\({}^{\mbox{th}}\)
                  World Computer Congress - {TC13} Stream on Usability: Gaining a Competitive
                  Edge, August 25-29, 2002, Montr{\'{e}}al, Qu{\'{e}}bec,
                  Canada},
  series       = {{IFIP} Conference Proceedings},
  volume       = {226},
  pages        = {203--215},
  publisher    = {Kluwer},
  year         = {2002},
  timestamp    = {Wed, 29 Oct 2003 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/ifip13/EngelbergS02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/ifip13/GreunenW02,
  author       = {Darelle van Greunen and
                  Janet Wesson},
  editor       = {Judy Hammond and
                  Tom Gross and
                  Janet Wesson},
  title        = {Formal Usability Testing of Interactive Educational Software: {A}
                  Case Study},
  booktitle    = {Usability: Gaining a Competitive Edge, {IFIP} 17\({}^{\mbox{th}}\)
                  World Computer Congress - {TC13} Stream on Usability: Gaining a Competitive
                  Edge, August 25-29, 2002, Montr{\'{e}}al, Qu{\'{e}}bec,
                  Canada},
  series       = {{IFIP} Conference Proceedings},
  volume       = {226},
  pages        = {161--176},
  publisher    = {Kluwer},
  year         = {2002},
  timestamp    = {Tue, 21 Dec 2004 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/ifip13/GreunenW02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/ifip13/Iivari02,
  author       = {Netta Iivari},
  editor       = {Judy Hammond and
                  Tom Gross and
                  Janet Wesson},
  title        = {Analyzing the Role of Organizational Culture in the Implementation
                  of User-Centered Design: Disentangling the Approaches for Cultural
                  Analysis},
  booktitle    = {Usability: Gaining a Competitive Edge, {IFIP} 17\({}^{\mbox{th}}\)
                  World Computer Congress - {TC13} Stream on Usability: Gaining a Competitive
                  Edge, August 25-29, 2002, Montr{\'{e}}al, Qu{\'{e}}bec,
                  Canada},
  series       = {{IFIP} Conference Proceedings},
  volume       = {226},
  pages        = {57--71},
  publisher    = {Kluwer},
  year         = {2002},
  timestamp    = {Fri, 30 Aug 2002 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip13/Iivari02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/ifip13/Jokela02,
  author       = {Timo Jokela},
  editor       = {Judy Hammond and
                  Tom Gross and
                  Janet Wesson},
  title        = {A Method-Independent Process Model of User-Centred Design},
  booktitle    = {Usability: Gaining a Competitive Edge, {IFIP} 17\({}^{\mbox{th}}\)
                  World Computer Congress - {TC13} Stream on Usability: Gaining a Competitive
                  Edge, August 25-29, 2002, Montr{\'{e}}al, Qu{\'{e}}bec,
                  Canada},
  series       = {{IFIP} Conference Proceedings},
  volume       = {226},
  pages        = {23--38},
  publisher    = {Kluwer},
  year         = {2002},
  timestamp    = {Fri, 30 Aug 2002 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip13/Jokela02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/ifip13/KaiserR02,
  author       = {Johannes Kaiser and
                  Martin Reichenbach},
  editor       = {Judy Hammond and
                  Tom Gross and
                  Janet Wesson},
  title        = {Evaluating Security Tools towards Usable Security: {A} Usability Taxonomy
                  for the Evaluation of Security Tools Based on a Categorization of
                  User Errors},
  booktitle    = {Usability: Gaining a Competitive Edge, {IFIP} 17\({}^{\mbox{th}}\)
                  World Computer Congress - {TC13} Stream on Usability: Gaining a Competitive
                  Edge, August 25-29, 2002, Montr{\'{e}}al, Qu{\'{e}}bec,
                  Canada},
  series       = {{IFIP} Conference Proceedings},
  volume       = {226},
  pages        = {247--256},
  publisher    = {Kluwer},
  year         = {2002},
  timestamp    = {Fri, 30 Aug 2002 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip13/KaiserR02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/ifip13/Ketola02,
  author       = {Pekka Ketola},
  editor       = {Judy Hammond and
                  Tom Gross and
                  Janet Wesson},
  title        = {Usability Engineering Milestones in Complex Product Development -
                  Experiences at Nokia Mobile Phones: Industrial Experience},
  booktitle    = {Usability: Gaining a Competitive Edge, {IFIP} 17\({}^{\mbox{th}}\)
                  World Computer Congress - {TC13} Stream on Usability: Gaining a Competitive
                  Edge, August 25-29, 2002, Montr{\'{e}}al, Qu{\'{e}}bec,
                  Canada},
  series       = {{IFIP} Conference Proceedings},
  volume       = {226},
  pages        = {103--118},
  publisher    = {Kluwer},
  year         = {2002},
  timestamp    = {Fri, 30 Aug 2002 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip13/Ketola02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/ifip13/KotzeO02,
  author       = {Paula Kotz{\'{e}} and
                  Lars Oestreicher},
  editor       = {Judy Hammond and
                  Tom Gross and
                  Janet Wesson},
  title        = {Teaching Human-Computer Interaction: Qualitative Support for an Alternative
                  Approach},
  booktitle    = {Usability: Gaining a Competitive Edge, {IFIP} 17\({}^{\mbox{th}}\)
                  World Computer Congress - {TC13} Stream on Usability: Gaining a Competitive
                  Edge, August 25-29, 2002, Montr{\'{e}}al, Qu{\'{e}}bec,
                  Canada},
  series       = {{IFIP} Conference Proceedings},
  volume       = {226},
  pages        = {267--281},
  publisher    = {Kluwer},
  year         = {2002},
  timestamp    = {Fri, 30 Aug 2002 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip13/KotzeO02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/ifip13/Lindgaard02,
  author       = {Gitte Lindgaard},
  editor       = {Judy Hammond and
                  Tom Gross and
                  Janet Wesson},
  title        = {Deconstructing Silos: The Business Value of Usability in the 21\({}^{\mbox{st}}\)
                  Century},
  booktitle    = {Usability: Gaining a Competitive Edge, {IFIP} 17\({}^{\mbox{th}}\)
                  World Computer Congress - {TC13} Stream on Usability: Gaining a Competitive
                  Edge, August 25-29, 2002, Montr{\'{e}}al, Qu{\'{e}}bec,
                  Canada},
  series       = {{IFIP} Conference Proceedings},
  volume       = {226},
  pages        = {3--20},
  publisher    = {Kluwer},
  year         = {2002},
  timestamp    = {Fri, 30 Aug 2002 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip13/Lindgaard02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/ifip13/LindgaardD02,
  author       = {Gitte Lindgaard and
                  Cathy Dudek},
  editor       = {Judy Hammond and
                  Tom Gross and
                  Janet Wesson},
  title        = {User Satisfaction, Aesthetics and Usability: Beyond Reductionism},
  booktitle    = {Usability: Gaining a Competitive Edge, {IFIP} 17\({}^{\mbox{th}}\)
                  World Computer Congress - {TC13} Stream on Usability: Gaining a Competitive
                  Edge, August 25-29, 2002, Montr{\'{e}}al, Qu{\'{e}}bec,
                  Canada},
  series       = {{IFIP} Conference Proceedings},
  volume       = {226},
  pages        = {231--246},
  publisher    = {Kluwer},
  year         = {2002},
  timestamp    = {Thu, 08 Jul 2004 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip13/LindgaardD02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/ifip13/MaguireB02,
  author       = {Martin C. Maguire and
                  Nigel Bevan},
  editor       = {Judy Hammond and
                  Tom Gross and
                  Janet Wesson},
  title        = {User Requirements Analysis: {A} Review of Supporting Methods},
  booktitle    = {Usability: Gaining a Competitive Edge, {IFIP} 17\({}^{\mbox{th}}\)
                  World Computer Congress - {TC13} Stream on Usability: Gaining a Competitive
                  Edge, August 25-29, 2002, Montr{\'{e}}al, Qu{\'{e}}bec,
                  Canada},
  series       = {{IFIP} Conference Proceedings},
  volume       = {226},
  pages        = {133--148},
  publisher    = {Kluwer},
  year         = {2002},
  timestamp    = {Tue, 15 Oct 2013 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip13/MaguireB02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/ifip13/McCoy02,
  author       = {Thomas McCoy},
  editor       = {Judy Hammond and
                  Tom Gross and
                  Janet Wesson},
  title        = {Usability: Who Cares?: An Analysis of Indifference Towards Usability
                  within the {IT} Industry},
  booktitle    = {Usability: Gaining a Competitive Edge, {IFIP} 17\({}^{\mbox{th}}\)
                  World Computer Congress - {TC13} Stream on Usability: Gaining a Competitive
                  Edge, August 25-29, 2002, Montr{\'{e}}al, Qu{\'{e}}bec,
                  Canada},
  series       = {{IFIP} Conference Proceedings},
  volume       = {226},
  pages        = {283--294},
  publisher    = {Kluwer},
  year         = {2002},
  timestamp    = {Fri, 30 Aug 2002 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip13/McCoy02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/ifip13/MetzkerR02,
  author       = {Eduard Metzker and
                  Harald Reiterer},
  editor       = {Judy Hammond and
                  Tom Gross and
                  Janet Wesson},
  title        = {Use and Reuse of {HCI} Knowledge in the Software Development Lifecycle:
                  Existing Approaches and What Developers Thinks},
  booktitle    = {Usability: Gaining a Competitive Edge, {IFIP} 17\({}^{\mbox{th}}\)
                  World Computer Congress - {TC13} Stream on Usability: Gaining a Competitive
                  Edge, August 25-29, 2002, Montr{\'{e}}al, Qu{\'{e}}bec,
                  Canada},
  series       = {{IFIP} Conference Proceedings},
  volume       = {226},
  pages        = {39--55},
  publisher    = {Kluwer},
  year         = {2002},
  timestamp    = {Fri, 30 Aug 2002 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip13/MetzkerR02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/ifip13/Morenkov02,
  author       = {Dmitri Morenkov},
  editor       = {Judy Hammond and
                  Tom Gross and
                  Janet Wesson},
  title        = {Keep on Trying: Online Securities Trading Sites},
  booktitle    = {Usability: Gaining a Competitive Edge, {IFIP} 17\({}^{\mbox{th}}\)
                  World Computer Congress - {TC13} Stream on Usability: Gaining a Competitive
                  Edge, August 25-29, 2002, Montr{\'{e}}al, Qu{\'{e}}bec,
                  Canada},
  series       = {{IFIP} Conference Proceedings},
  volume       = {226},
  pages        = {217--230},
  publisher    = {Kluwer},
  year         = {2002},
  timestamp    = {Fri, 30 Aug 2002 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip13/Morenkov02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/ifip13/NarasimhanL02,
  author       = {Sheila Narasimhan and
                  Gitte Lindgaard},
  editor       = {Judy Hammond and
                  Tom Gross and
                  Janet Wesson},
  title        = {The Importance of User Roles in Feature Bundling Decisions in Wireless
                  Handheld Devices: Strategic User Needs Analysis {(SUNA)}},
  booktitle    = {Usability: Gaining a Competitive Edge, {IFIP} 17\({}^{\mbox{th}}\)
                  World Computer Congress - {TC13} Stream on Usability: Gaining a Competitive
                  Edge, August 25-29, 2002, Montr{\'{e}}al, Qu{\'{e}}bec,
                  Canada},
  series       = {{IFIP} Conference Proceedings},
  volume       = {226},
  pages        = {73--88},
  publisher    = {Kluwer},
  year         = {2002},
  timestamp    = {Fri, 30 Aug 2002 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip13/NarasimhanL02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/ifip13/Ozkan02,
  author       = {Nadine Ozkan},
  editor       = {Judy Hammond and
                  Tom Gross and
                  Janet Wesson},
  title        = {Exploring the Use of the Mobile Phone},
  booktitle    = {Usability: Gaining a Competitive Edge, {IFIP} 17\({}^{\mbox{th}}\)
                  World Computer Congress - {TC13} Stream on Usability: Gaining a Competitive
                  Edge, August 25-29, 2002, Montr{\'{e}}al, Qu{\'{e}}bec,
                  Canada},
  series       = {{IFIP} Conference Proceedings},
  volume       = {226},
  pages        = {89--102},
  publisher    = {Kluwer},
  year         = {2002},
  timestamp    = {Fri, 30 Aug 2002 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip13/Ozkan02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/ifip13/Parker02,
  author       = {Caroline Parker},
  editor       = {Judy Hammond and
                  Tom Gross and
                  Janet Wesson},
  title        = {Improving Usability in Decision Support Systems: Practical Use of
                  the Decision Enquiry Approach for Requirements Analysis},
  booktitle    = {Usability: Gaining a Competitive Edge, {IFIP} 17\({}^{\mbox{th}}\)
                  World Computer Congress - {TC13} Stream on Usability: Gaining a Competitive
                  Edge, August 25-29, 2002, Montr{\'{e}}al, Qu{\'{e}}bec,
                  Canada},
  series       = {{IFIP} Conference Proceedings},
  volume       = {226},
  pages        = {257--266},
  publisher    = {Kluwer},
  year         = {2002},
  timestamp    = {Fri, 30 Aug 2002 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip13/Parker02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/ifip13/PatilMN02,
  author       = {Basawaraj Patil and
                  Klaus Maetzel and
                  Erich J. Neuhold},
  editor       = {Judy Hammond and
                  Tom Gross and
                  Janet Wesson},
  title        = {{EQUAL:} Towards an Inclusive Design Approach to Novice Programming
                  Language and Computing Environments for Native Users},
  booktitle    = {Usability: Gaining a Competitive Edge, {IFIP} 17\({}^{\mbox{th}}\)
                  World Computer Congress - {TC13} Stream on Usability: Gaining a Competitive
                  Edge, August 25-29, 2002, Montr{\'{e}}al, Qu{\'{e}}bec,
                  Canada},
  series       = {{IFIP} Conference Proceedings},
  volume       = {226},
  pages        = {177--190},
  publisher    = {Kluwer},
  year         = {2002},
  timestamp    = {Fri, 30 Aug 2002 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip13/PatilMN02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/ifip13/SilvaBGN02,
  author       = {Luciano Silva and
                  Olga Regina Pereira Bellon and
                  Paulo F. U. Gotardo and
                  Percy Nohama},
  editor       = {Judy Hammond and
                  Tom Gross and
                  Janet Wesson},
  title        = {MouseLupe: An Accessibility Tool for People with Low Vision},
  booktitle    = {Usability: Gaining a Competitive Edge, {IFIP} 17\({}^{\mbox{th}}\)
                  World Computer Congress - {TC13} Stream on Usability: Gaining a Competitive
                  Edge, August 25-29, 2002, Montr{\'{e}}al, Qu{\'{e}}bec,
                  Canada},
  series       = {{IFIP} Conference Proceedings},
  volume       = {226},
  pages        = {191--202},
  publisher    = {Kluwer},
  year         = {2002},
  timestamp    = {Thu, 22 Jul 2004 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip13/SilvaBGN02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@proceedings{DBLP:conf/ifip13/2002,
  editor       = {Judy Hammond and
                  Tom Gross and
                  Janet Wesson},
  title        = {Usability: Gaining a Competitive Edge, {IFIP} 17\({}^{\mbox{th}}\)
                  World Computer Congress - {TC13} Stream on Usability: Gaining a Competitive
                  Edge, August 25-29, 2002, Montr{\'{e}}al, Qu{\'{e}}bec,
                  Canada},
  series       = {{IFIP} Conference Proceedings},
  volume       = {226},
  publisher    = {Kluwer},
  year         = {2002},
  isbn         = {1-4020-7187-6},
  timestamp    = {Fri, 30 Aug 2002 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip13/2002.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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