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@article{DBLP:journals/jocec/AnagunBIO22,
  author       = {Yildiray Anag{\"{u}}n and
                  Nur Sultan Bolel and
                  Sahin Isik and
                  Serif Ercan Ozkan},
  title        = {Deep Learning-Based Customer Complaint Management},
  journal      = {J. Organ. Comput. Electron. Commer.},
  volume       = {32},
  number       = {3-4},
  pages        = {217--231},
  year         = {2022},
  url          = {https://doi.org/10.1080/10919392.2023.2210049},
  doi          = {10.1080/10919392.2023.2210049},
  timestamp    = {Sun, 06 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jocec/AnagunBIO22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jocec/BenlahbibBN22,
  author       = {Abdessamad Benlahbib and
                  Achraf Boumhidi and
                  El Habib Nfaoui},
  title        = {Mining Online Reviews to Support Customers' Decision-Making Process
                  in E-Commerce Platforms: a Narrative literature Review},
  journal      = {J. Organ. Comput. Electron. Commer.},
  volume       = {32},
  number       = {1},
  pages        = {69--97},
  year         = {2022},
  url          = {https://doi.org/10.1080/10919392.2022.2053454},
  doi          = {10.1080/10919392.2022.2053454},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jocec/BenlahbibBN22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jocec/EstevaoTC22,
  author       = {Jo{\~{a}}o Vaz Est{\^{e}}v{\~{a}}o and
                  Leonor Teixeira and
                  Maria Jo{\~{a}}o Carneiro},
  title        = {The Relevance of Destination Management Systems' Functionalities:
                  a Model based on Stakeholders' View},
  journal      = {J. Organ. Comput. Electron. Commer.},
  volume       = {32},
  number       = {1},
  pages        = {21--44},
  year         = {2022},
  url          = {https://doi.org/10.1080/10919392.2022.2036568},
  doi          = {10.1080/10919392.2022.2036568},
  timestamp    = {Thu, 22 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jocec/EstevaoTC22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jocec/HsiaoLW22,
  author       = {Wei{-}Hung Hsiao and
                  Yu{-}Hsiu Lin and
                  Ing{-}Long Wu},
  title        = {Advergame for Purchase Intention via Game and Brand Attitudes from
                  Antecedents of System Design, Psychological State, and Game Content:
                  Interactive Role of Brand familiarity},
  journal      = {J. Organ. Comput. Electron. Commer.},
  volume       = {32},
  number       = {1},
  pages        = {45--68},
  year         = {2022},
  url          = {https://doi.org/10.1080/10919392.2022.2038526},
  doi          = {10.1080/10919392.2022.2038526},
  timestamp    = {Fri, 02 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jocec/HsiaoLW22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jocec/HuHYY22,
  author       = {Han{-}fen Hu and
                  Paul Jen{-}Hwa Hu and
                  HsiuJu Rebecca Yen and
                  Benjamin P.{-}C. Yen},
  title        = {Examining the Mediating Roles of Green Image and Readiness in Firms'
                  Green Information Technology Practices: An Organizational Legitimation
                  Perspective},
  journal      = {J. Organ. Comput. Electron. Commer.},
  volume       = {32},
  number       = {2},
  pages        = {130--152},
  year         = {2022},
  url          = {https://doi.org/10.1080/10919392.2022.2069455},
  doi          = {10.1080/10919392.2022.2069455},
  timestamp    = {Fri, 02 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jocec/HuHYY22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jocec/Kopplin22,
  author       = {Cristopher Siegfried Kopplin},
  title        = {Chatbots in the Workplace: {A} Technology Acceptance Study Applying
                  Uses and Gratifications in Coworking Spaces},
  journal      = {J. Organ. Comput. Electron. Commer.},
  volume       = {32},
  number       = {3-4},
  pages        = {232--257},
  year         = {2022},
  url          = {https://doi.org/10.1080/10919392.2023.2215666},
  doi          = {10.1080/10919392.2023.2215666},
  timestamp    = {Sun, 06 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jocec/Kopplin22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jocec/MeloJCKNR22,
  author       = {Isotilia Costa Melo and
                  P. N. Alves Junior and
                  J. S. Callefi and
                  T. K. Kodama and
                  Marcelo Seido Nagano and
                  Daisy Aparecida do Nascimento Rebelatto},
  title        = {A Performance Index for Traditional Retailers Incorporating Digital
                  Marketplace: Benchmarking Through Data Envelopment Analysis {(DEA)}},
  journal      = {J. Organ. Comput. Electron. Commer.},
  volume       = {32},
  number       = {3-4},
  pages        = {196--216},
  year         = {2022},
  url          = {https://doi.org/10.1080/10919392.2023.2177070},
  doi          = {10.1080/10919392.2023.2177070},
  timestamp    = {Fri, 18 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jocec/MeloJCKNR22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jocec/MoraGRA22,
  author       = {Manuel Mora and
                  Jorge Marx G{\'{o}}mez and
                  Paola Yuritzy Reyes{-}Delgado and
                  Olayele Adelakun},
  title        = {An integrative Agile {ITSM} Framework of Tenets and Practices - its
                  Design and Exploratory Utilization},
  journal      = {J. Organ. Comput. Electron. Commer.},
  volume       = {32},
  number       = {2},
  pages        = {99--129},
  year         = {2022},
  url          = {https://doi.org/10.1080/10919392.2022.2068905},
  doi          = {10.1080/10919392.2022.2068905},
  timestamp    = {Tue, 26 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jocec/MoraGRA22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jocec/SharmaM22,
  author       = {Kalpit Sharma and
                  Arunabha Mukhopadhyay},
  title        = {Sarima-Based Cyber-Risk Assessment and Mitigation Model for {A} Smart
                  City's Traffic Management Systems (Scram)},
  journal      = {J. Organ. Comput. Electron. Commer.},
  volume       = {32},
  number       = {1},
  pages        = {1--20},
  year         = {2022},
  url          = {https://doi.org/10.1080/10919392.2022.2054259},
  doi          = {10.1080/10919392.2022.2054259},
  timestamp    = {Sat, 10 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jocec/SharmaM22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jocec/TsenKS22,
  author       = {Elinor Tsen and
                  Ryan K. L. Ko and
                  Sergeja Slapnicar},
  title        = {An exploratory study of organizational cyber resilience, its precursors
                  and outcomes},
  journal      = {J. Organ. Comput. Electron. Commer.},
  volume       = {32},
  number       = {2},
  pages        = {153--174},
  year         = {2022},
  url          = {https://doi.org/10.1080/10919392.2022.2068906},
  doi          = {10.1080/10919392.2022.2068906},
  timestamp    = {Sat, 10 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jocec/TsenKS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jocec/XuCO22,
  author       = {Yue Xu and
                  Weiping Chen and
                  Terence T. Ow},
  title        = {How Does an Enterprise Use Social Media Posts To Acquire Online Social
                  Capital? {A} Measurement Perspective Based on WeChat Users' Digital
                  Footprints},
  journal      = {J. Organ. Comput. Electron. Commer.},
  volume       = {32},
  number       = {3-4},
  pages        = {175--195},
  year         = {2022},
  url          = {https://doi.org/10.1080/10919392.2022.2162288},
  doi          = {10.1080/10919392.2022.2162288},
  timestamp    = {Fri, 18 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jocec/XuCO22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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