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@article{DBLP:journals/ijisss/Cater-Steel09,
  author       = {Aileen Cater{-}Steel},
  title        = {{IT} Service Departments Struggle to Adopt a Service-Oriented Philosophy},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {1},
  number       = {2},
  pages        = {69--77},
  year         = {2009},
  url          = {https://doi.org/10.4018/jisss.2009040105},
  doi          = {10.4018/JISSS.2009040105},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/Cater-Steel09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/Conger09,
  author       = {Sue A. Conger},
  title        = {Information Technology Service Management and Opportunities for Information
                  Systems Curricula},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {1},
  number       = {2},
  pages        = {58--68},
  year         = {2009},
  url          = {https://doi.org/10.4018/jisss.2009040104},
  doi          = {10.4018/JISSS.2009040104},
  timestamp    = {Wed, 02 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijisss/Conger09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/CunninghamGHK09,
  author       = {Lawrence F. Cunningham and
                  James H. Gerlach and
                  Michael D. Harper and
                  Deborah L. Kellogg},
  title        = {Perceived Risk for Multiple Services in the Consumer Buying Cycle},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {1},
  number       = {4},
  pages        = {33--49},
  year         = {2009},
  url          = {https://doi.org/10.4018/jisss.2009062903},
  doi          = {10.4018/JISSS.2009062903},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/CunninghamGHK09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/Galinec09,
  author       = {Darko Galinec},
  title        = {Procurement Business Service Modeling in Service-Based Process Architecture
                  of Equipping System},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {1},
  number       = {4},
  pages        = {50--60},
  year         = {2009},
  url          = {https://doi.org/10.4018/jisss.2009062904},
  doi          = {10.4018/JISSS.2009062904},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/Galinec09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/JeongCP09,
  author       = {Byungho Jeong and
                  Chen{-}Yang Cheng and
                  Vittal Prabhu},
  title        = {Modeling and Analysis of Surgery Patient Identification Using {RFID}},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {1},
  number       = {4},
  pages        = {1--14},
  year         = {2009},
  url          = {https://doi.org/10.4018/jisss.2009062901},
  doi          = {10.4018/JISSS.2009062901},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/JeongCP09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/KarginBD09,
  author       = {Banu Kargin and
                  Nuri Basoglu and
                  Tugrul U. Daim},
  title        = {Adoption Factors of Mobile Services},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {1},
  number       = {1},
  pages        = {15--34},
  year         = {2009},
  url          = {https://doi.org/10.4018/jisss.2009010102},
  doi          = {10.4018/JISSS.2009010102},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/KarginBD09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/Kim09,
  author       = {Soo Kim},
  title        = {Creativity {\&} Innovation: Imperatives for Global Business and
                  Development},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {1},
  number       = {3},
  pages        = {45--46},
  year         = {2009},
  url          = {https://doi.org/10.4018/jisss.2009070103},
  doi          = {10.4018/JISSS.2009070103},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/Kim09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/LevyMZ09,
  author       = {Yair Levy and
                  Kenneth E. Murphy and
                  Stelios H. Zanakis},
  title        = {A Value-Satisfaction Taxonomy of {IS} Effectiveness {(VSTISE):} {A}
                  Case Study of User Satisfaction with {IS} and User-Perceived Value
                  of {IS}},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {1},
  number       = {1},
  pages        = {93--118},
  year         = {2009},
  url          = {https://doi.org/10.4018/jisss.2009010106},
  doi          = {10.4018/JISSS.2009010106},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/LevyMZ09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/Lexhagen09,
  author       = {Maria Lexhagen},
  title        = {Customer Perceived Value of Travel and Tourism Web Sites},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {1},
  number       = {1},
  pages        = {35--53},
  year         = {2009},
  url          = {https://doi.org/10.4018/jisss.2009010103},
  doi          = {10.4018/JISSS.2009010103},
  timestamp    = {Mon, 26 Oct 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijisss/Lexhagen09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/MoraROG09,
  author       = {Manuel Mora and
                  Mahesh S. Raisinghani and
                  Rory O'Connor and
                  Ovsei Gelman},
  title        = {Toward an Integrated Conceptualization of the Service and Service
                  System Concepts: {A} Systems Approach},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {1},
  number       = {2},
  pages        = {36--57},
  year         = {2009},
  url          = {https://doi.org/10.4018/jisss.2009040103},
  doi          = {10.4018/JISSS.2009040103},
  timestamp    = {Mon, 13 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/MoraROG09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/Ozcelik09,
  author       = {Yasin Ozcelik},
  title        = {Effects of Online Service Providers for Nonprofits on Fundraising
                  Markets: An Economic Analysis},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {1},
  number       = {4},
  pages        = {15--32},
  year         = {2009},
  url          = {https://doi.org/10.4018/jisss.2009062902},
  doi          = {10.4018/JISSS.2009062902},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/Ozcelik09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/PapaA09,
  author       = {Marco Papa and
                  Marina Avgeri},
  title        = {Online Services Delivered by {NTO} Portals: {A} Cross-Country Examination},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {1},
  number       = {3},
  pages        = {65--82},
  year         = {2009},
  url          = {https://doi.org/10.4018/jisss.2009070105},
  doi          = {10.4018/JISSS.2009070105},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/PapaA09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/Pinhanez09,
  author       = {Claudio S. Pinhanez},
  title        = {A Service Science Perspective on Human-Computer Interface Issues of
                  Online Service Applications},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {1},
  number       = {2},
  pages        = {17--35},
  year         = {2009},
  url          = {https://doi.org/10.4018/jisss.2009040102},
  doi          = {10.4018/JISSS.2009040102},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijisss/Pinhanez09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/PopoliP09,
  author       = {Paolo Popoli and
                  Arturo Popoli},
  title        = {Old and New Paradigms for {IT} Services Offshoring},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {1},
  number       = {3},
  pages        = {47--64},
  year         = {2009},
  url          = {https://doi.org/10.4018/jisss.2009070104},
  doi          = {10.4018/JISSS.2009070104},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/PopoliP09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/SpohrerK09,
  author       = {Jim Spohrer and
                  Stephen K. Kwan},
  title        = {Service Science, Management, Engineering, and Design {(SSMED):} An
                  Emerging Discipline - Outline {\&} References},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {1},
  number       = {3},
  pages        = {1--31},
  year         = {2009},
  url          = {https://doi.org/10.4018/jisss.2009070101},
  doi          = {10.4018/JISSS.2009070101},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/SpohrerK09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/SunL09,
  author       = {Lili Sun and
                  Yan Li},
  title        = {Using Usage Control to Access {XML} Databases},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {1},
  number       = {3},
  pages        = {32--44},
  year         = {2009},
  url          = {https://doi.org/10.4018/jisss.2009070102},
  doi          = {10.4018/JISSS.2009070102},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/SunL09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/Targowski09,
  author       = {Andrew S. Targowski},
  title        = {The Architecture of Service Systems as the Framework for the Definition
                  of Service Science Scope},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {1},
  number       = {1},
  pages        = {54--77},
  year         = {2009},
  url          = {https://doi.org/10.4018/jisss.2009010104},
  doi          = {10.4018/JISSS.2009010104},
  timestamp    = {Mon, 13 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/Targowski09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/Vassiliadis09,
  author       = {Bill Vassiliadis},
  title        = {The Grid as a Virtual Enterprise Enabler},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {1},
  number       = {1},
  pages        = {78--92},
  year         = {2009},
  url          = {https://doi.org/10.4018/jisss.2009010105},
  doi          = {10.4018/JISSS.2009010105},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/Vassiliadis09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/WahlS09,
  author       = {Terje Wahl and
                  Guttorm Sindre},
  title        = {A Survey of Development Methods for Semantic Web Service Systems},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {1},
  number       = {2},
  pages        = {1--16},
  year         = {2009},
  url          = {https://doi.org/10.4018/jisss.2009040101},
  doi          = {10.4018/JISSS.2009040101},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/WahlS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/Wall09,
  author       = {William P. Wall},
  title        = {Developing Global Competitiveness in Healthcare: {A} Thai Healthcare
                  Organization's Perspective},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {1},
  number       = {4},
  pages        = {61--72},
  year         = {2009},
  url          = {https://doi.org/10.4018/jisss.2009062905},
  doi          = {10.4018/JISSS.2009062905},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/Wall09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/WangXHW09,
  author       = {John Wang and
                  Jun Xia and
                  Kimberly Hollister and
                  Yawei Wang},
  title        = {Comparative Analysis of International Education Systems},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {1},
  number       = {1},
  pages        = {1--14},
  year         = {2009},
  url          = {https://doi.org/10.4018/jisss.2009010101},
  doi          = {10.4018/JISSS.2009010101},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/WangXHW09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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