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@inproceedings{DBLP:conf/icexss/DinhD21,
  author       = {Thang Le Dinh and
                  Nguyen Anh Khoa Dam},
  editor       = {Giovanna Di Marzo Serugendo and
                  Monica Dragoicea and
                  Jolita Ralyt{\'{e}}},
  title        = {Smart Data as a Service},
  booktitle    = {International Conference on Exploring Service Science, {IESS} 2021,
                  Geneva, Switzerland, March 24-25, 2021},
  pages        = {3001},
  publisher    = {edp sciences},
  year         = {2021},
  url          = {https://doi.org/10.1051/itmconf/20213803001},
  doi          = {10.1051/ITMCONF/20213803001},
  timestamp    = {Wed, 08 May 2024 17:47:31 +0200},
  biburl       = {https://dblp.org/rec/conf/icexss/DinhD21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/icexss/DinhTDM21,
  author       = {Thang Le Dinh and
                  Thanh Thoa Pham Thi and
                  Nguyen Anh Khoa Dam and
                  William Menvielle},
  editor       = {Giovanna Di Marzo Serugendo and
                  Monica Dragoicea and
                  Jolita Ralyt{\'{e}}},
  title        = {A Service Science Perspective on Resilience of Service Organisations},
  booktitle    = {International Conference on Exploring Service Science, {IESS} 2021,
                  Geneva, Switzerland, March 24-25, 2021},
  pages        = {2002},
  publisher    = {edp sciences},
  year         = {2021},
  url          = {https://doi.org/10.1051/itmconf/20213802002},
  doi          = {10.1051/ITMCONF/20213802002},
  timestamp    = {Wed, 08 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icexss/DinhTDM21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/icexss/FantozziLNP21,
  author       = {Paolo Fantozzi and
                  Luigi Laura and
                  Antonio Nuzzo and
                  Riccardo Piselli},
  editor       = {Giovanna Di Marzo Serugendo and
                  Monica Dragoicea and
                  Jolita Ralyt{\'{e}}},
  title        = {Justice as a Service},
  booktitle    = {International Conference on Exploring Service Science, {IESS} 2021,
                  Geneva, Switzerland, March 24-25, 2021},
  pages        = {2007},
  publisher    = {edp sciences},
  year         = {2021},
  url          = {https://doi.org/10.1051/itmconf/20213802007},
  doi          = {10.1051/ITMCONF/20213802007},
  timestamp    = {Wed, 08 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icexss/FantozziLNP21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/icexss/Leonard21,
  author       = {Michel L{\'{e}}onard},
  editor       = {Giovanna Di Marzo Serugendo and
                  Monica Dragoicea and
                  Jolita Ralyt{\'{e}}},
  title        = {Preface},
  booktitle    = {International Conference on Exploring Service Science, {IESS} 2021,
                  Geneva, Switzerland, March 24-25, 2021},
  pages        = {1},
  publisher    = {edp sciences},
  year         = {2021},
  url          = {https://doi.org/10.1051/itmconf/20213800001},
  doi          = {10.1051/ITMCONF/20213800001},
  timestamp    = {Wed, 08 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icexss/Leonard21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/icexss/LeonardD21,
  author       = {Michel L{\'{e}}onard and
                  Monica Dragoicea},
  editor       = {Giovanna Di Marzo Serugendo and
                  Monica Dragoicea and
                  Jolita Ralyt{\'{e}}},
  title        = {Responsible Service Logic},
  booktitle    = {International Conference on Exploring Service Science, {IESS} 2021,
                  Geneva, Switzerland, March 24-25, 2021},
  pages        = {3003},
  publisher    = {edp sciences},
  year         = {2021},
  url          = {https://doi.org/10.1051/itmconf/20213803003},
  doi          = {10.1051/ITMCONF/20213803003},
  timestamp    = {Wed, 08 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icexss/LeonardD21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/icexss/MarcoV21,
  author       = {Marco De Marco and
                  Eleonora Veglianti},
  editor       = {Giovanna Di Marzo Serugendo and
                  Monica Dragoicea and
                  Jolita Ralyt{\'{e}}},
  title        = {Toward a (Smart) Service science},
  booktitle    = {International Conference on Exploring Service Science, {IESS} 2021,
                  Geneva, Switzerland, March 24-25, 2021},
  pages        = {3002},
  publisher    = {edp sciences},
  year         = {2021},
  url          = {https://doi.org/10.1051/itmconf/20213803002},
  doi          = {10.1051/ITMCONF/20213803002},
  timestamp    = {Wed, 08 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icexss/MarcoV21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/icexss/MilosoVMM21,
  author       = {Antonio Miloso and
                  Eleonora Veglianti and
                  Marco De Marco and
                  Elisabetta Magnaghi},
  editor       = {Giovanna Di Marzo Serugendo and
                  Monica Dragoicea and
                  Jolita Ralyt{\'{e}}},
  title        = {Insights on road safety with open data: the case of Rome},
  booktitle    = {International Conference on Exploring Service Science, {IESS} 2021,
                  Geneva, Switzerland, March 24-25, 2021},
  pages        = {2006},
  publisher    = {edp sciences},
  year         = {2021},
  url          = {https://doi.org/10.1051/itmconf/20213802006},
  doi          = {10.1051/ITMCONF/20213802006},
  timestamp    = {Wed, 08 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icexss/MilosoVMM21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/icexss/MorinM21,
  author       = {Jean{-}Henry Morin and
                  Laurent Moccozet},
  editor       = {Giovanna Di Marzo Serugendo and
                  Monica Dragoicea and
                  Jolita Ralyt{\'{e}}},
  title        = {Build to think, build to learn: What can fabrication and creativity
                  bring to rethink (higher) education?},
  booktitle    = {International Conference on Exploring Service Science, {IESS} 2021,
                  Geneva, Switzerland, March 24-25, 2021},
  pages        = {2004},
  publisher    = {edp sciences},
  year         = {2021},
  url          = {https://doi.org/10.1051/itmconf/20213802004},
  doi          = {10.1051/ITMCONF/20213802004},
  timestamp    = {Wed, 08 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icexss/MorinM21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/icexss/PadovanTd21,
  author       = {Diego Padovan and
                  Javid Taheri and
                  Fabrizio d'Amore},
  editor       = {Giovanna Di Marzo Serugendo and
                  Monica Dragoicea and
                  Jolita Ralyt{\'{e}}},
  title        = {Safeguarding Information in Service Science with Service Integration},
  booktitle    = {International Conference on Exploring Service Science, {IESS} 2021,
                  Geneva, Switzerland, March 24-25, 2021},
  pages        = {2005},
  publisher    = {edp sciences},
  year         = {2021},
  url          = {https://doi.org/10.1051/itmconf/20213802005},
  doi          = {10.1051/ITMCONF/20213802005},
  timestamp    = {Wed, 08 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icexss/PadovanTd21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/icexss/PoleseDCW21,
  author       = {Francesco Polese and
                  Monica Dragoicea and
                  Luca Carrubbo and
                  Leonard Walletzk{\'{y}}},
  editor       = {Giovanna Di Marzo Serugendo and
                  Monica Dragoicea and
                  Jolita Ralyt{\'{e}}},
  title        = {Why Service Science matters in approaching a "resilient" Society},
  booktitle    = {International Conference on Exploring Service Science, {IESS} 2021,
                  Geneva, Switzerland, March 24-25, 2021},
  pages        = {2001},
  publisher    = {edp sciences},
  year         = {2021},
  url          = {https://doi.org/10.1051/itmconf/20213802001},
  doi          = {10.1051/ITMCONF/20213802001},
  timestamp    = {Wed, 08 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icexss/PoleseDCW21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/icexss/SerugendoF21,
  author       = {Giovanna Di Marzo Serugendo and
                  Lamia Friha},
  editor       = {Giovanna Di Marzo Serugendo and
                  Monica Dragoicea and
                  Jolita Ralyt{\'{e}}},
  title        = {Digital innovation process in the academic sector - The case of the
                  University of Geneva},
  booktitle    = {International Conference on Exploring Service Science, {IESS} 2021,
                  Geneva, Switzerland, March 24-25, 2021},
  pages        = {3004},
  publisher    = {edp sciences},
  year         = {2021},
  url          = {https://doi.org/10.1051/itmconf/20213803004},
  doi          = {10.1051/ITMCONF/20213803004},
  timestamp    = {Wed, 08 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icexss/SerugendoF21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/icexss/Spohrer21,
  author       = {Jim Spohrer},
  editor       = {Giovanna Di Marzo Serugendo and
                  Monica Dragoicea and
                  Jolita Ralyt{\'{e}}},
  title        = {Service innovation roadmaps and responsible entities learning},
  booktitle    = {International Conference on Exploring Service Science, {IESS} 2021,
                  Geneva, Switzerland, March 24-25, 2021},
  pages        = {1001},
  publisher    = {edp sciences},
  year         = {2021},
  url          = {https://doi.org/10.1051/itmconf/20213801001},
  doi          = {10.1051/ITMCONF/20213801001},
  timestamp    = {Wed, 08 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icexss/Spohrer21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/icexss/VegliantiZM21,
  author       = {Eleonora Veglianti and
                  Cinzia Dal Zotto and
                  Marco De Marco},
  editor       = {Giovanna Di Marzo Serugendo and
                  Monica Dragoicea and
                  Jolita Ralyt{\'{e}}},
  title        = {Smart working in the {COVID-19} emergency: {A} comparative study of
                  the banking and insurance sectors},
  booktitle    = {International Conference on Exploring Service Science, {IESS} 2021,
                  Geneva, Switzerland, March 24-25, 2021},
  pages        = {2003},
  publisher    = {edp sciences},
  year         = {2021},
  url          = {https://doi.org/10.1051/itmconf/20213802003},
  doi          = {10.1051/ITMCONF/20213802003},
  timestamp    = {Wed, 08 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icexss/VegliantiZM21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/icexss/Yurchyshyna21,
  author       = {Anastasiya Yurchyshyna},
  editor       = {Giovanna Di Marzo Serugendo and
                  Monica Dragoicea and
                  Jolita Ralyt{\'{e}}},
  title        = {Service Development for Progression of Dance},
  booktitle    = {International Conference on Exploring Service Science, {IESS} 2021,
                  Geneva, Switzerland, March 24-25, 2021},
  pages        = {2008},
  publisher    = {edp sciences},
  year         = {2021},
  url          = {https://doi.org/10.1051/itmconf/20213802008},
  doi          = {10.1051/ITMCONF/20213802008},
  timestamp    = {Wed, 08 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icexss/Yurchyshyna21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@proceedings{DBLP:conf/icexss/2021,
  editor       = {Giovanna Di Marzo Serugendo and
                  Monica Dragoicea and
                  Jolita Ralyt{\'{e}}},
  title        = {International Conference on Exploring Service Science, {IESS} 2021,
                  Geneva, Switzerland, March 24-25, 2021},
  publisher    = {edp sciences},
  year         = {2021},
  url          = {https://www.itm-conferences.org/articles/itmconf/abs/2021/03/contents/contents.html},
  timestamp    = {Wed, 08 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icexss/2021.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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