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@inproceedings{DBLP:conf/icegov/Adhikari09,
  author       = {Ganesh Prasad Adhikari},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Issues in national identification database system of Nepal},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {329--333},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693110},
  doi          = {10.1145/1693042.1693110},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Adhikari09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Akdogan09,
  author       = {Itir Akdogan},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Evaluating and improving e-participation in Istanbul},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {103--108},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693064},
  doi          = {10.1145/1693042.1693064},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Akdogan09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Amatya09,
  author       = {Swoyambhu Man Amatya},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Functioning of rural tele-centers in Nepal: a case study of Kavre
                  tele-centre},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {311--313},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693106},
  doi          = {10.1145/1693042.1693106},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Amatya09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Andrade09,
  author       = {Andr{\'{e}} Andrade},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {The strategic planning and {ICT} in the Brazilian Justice},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {91--96},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693061},
  doi          = {10.1145/1693042.1693061},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Andrade09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AraujoS09,
  author       = {Cl{\'{a}}udia Josimar Abr{\~{a}}o de Ara{\'{u}}jo and
                  Fl{\'{a}}vio S. Corr{\^{e}}a da Silva},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Governmental virtual institutions},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {404--406},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693132},
  doi          = {10.1145/1693042.1693132},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AraujoS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ArenasZ09,
  author       = {Juliana Arenas and
                  Holmes Zambrano},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Web-based {GIS} applications for government},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {383--384},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693125},
  doi          = {10.1145/1693042.1693125},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ArenasZ09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/AwotwiO09,
  author       = {Johanna Ekua Awotwi and
                  George Owusu},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Ghana's community information centers (CiCs): e-governance success
                  or mirage?},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {305--310},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693105},
  doi          = {10.1145/1693042.1693105},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/AwotwiO09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Ayyad09,
  author       = {Majed Ayyad},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Using the Actor-Network Theory to interpret e-government implementation
                  barriers},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {183--190},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693080},
  doi          = {10.1145/1693042.1693080},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Ayyad09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/BuccellaC09,
  author       = {Agustina Buccella and
                  Alejandra Cechich},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {A semantic-based architecture for supporting geographic e-services},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {27--35},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693049},
  doi          = {10.1145/1693042.1693049},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/BuccellaC09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Camargo09,
  author       = {Francisco Camargo},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Managing the implementation of the government online strategy in Colombia},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {198--201},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693082},
  doi          = {10.1145/1693042.1693082},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Camargo09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CardonaPSLRF09,
  author       = {Diego Cardona and
                  Miguel Porrua and
                  Javier Saenz and
                  Marcelo Lasagna and
                  Silvana Rubino and
                  Florencia Ferrer},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {MuNet, a new way to improve municipalities},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {240--245},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693090},
  doi          = {10.1145/1693042.1693090},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/CardonaPSLRF09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Carranza-Tresoldi09,
  author       = {Javier Carranza{-}Tresoldi},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Argentine subnational case and Chilean national case of revenue internet
                  services: is there a new e-tax benchmark arising in South America?},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {138--143},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693070},
  doi          = {10.1145/1693042.1693070},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Carranza-Tresoldi09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CasasbuenasBP09,
  author       = {G. Juli{\'{a}}n Casasbuenas and
                  G. Alejandro Barrera and
                  M. Olga P. Paz},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {From the internet for accountability project to the territorial e-government
                  strategy in Colombia},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {315--320},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693108},
  doi          = {10.1145/1693042.1693108},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/CasasbuenasBP09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CellaryS09,
  author       = {Wojciech Cellary and
                  Sergiusz Strykowski},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {e-government based on cloud computing and service-oriented architecture},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {5--10},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693045},
  doi          = {10.1145/1693042.1693045},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/CellaryS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ChengHP09,
  author       = {Jun Cheng and
                  Xiaobin Huang and
                  Kai Peng},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {The research of government collaboration patterns based on the government
                  information resource interchange framework},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {51--56},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693053},
  doi          = {10.1145/1693042.1693053},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ChengHP09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ChoppellaS09,
  author       = {Venkatesh Choppella and
                  K. R. Srivathsan},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Fostering community interaction through the Trivandrum City Police
                  Portal},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {365--368},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693119},
  doi          = {10.1145/1693042.1693119},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ChoppellaS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/CorradiniPR09,
  author       = {Flavio Corradini and
                  Alberto Polzonetti and
                  Oliviero Riganelli},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Holistic development of online public services},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {227--234},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693088},
  doi          = {10.1145/1693042.1693088},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/CorradiniPR09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DasP09,
  author       = {Rama Krushna Das and
                  Manas Ranjan Patra},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {{SOA} for e-governance in India: potentials and pitfalls},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {36--41},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693050},
  doi          = {10.1145/1693042.1693050},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DasP09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/DashS09,
  author       = {Shefali S. Dash and
                  Inder Pal Singh Sethi},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {National Do Not Call Registry in India: a step towards restricting
                  unsolicited telemarketing calls},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {335--340},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693112},
  doi          = {10.1145/1693042.1693112},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/DashS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Daza09,
  author       = {Saulo Daza},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {{GEL-XML} (e-government - extensible markup language) implementation
                  experience for Colombian government information exchange in the environment
                  sector},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {57--60},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693054},
  doi          = {10.1145/1693042.1693054},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Daza09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Daza09a,
  author       = {Saulo Daza},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Language evolution for the information exchange of the Colombian State,
                  {GEL-XML}},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {392--395},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693128},
  doi          = {10.1145/1693042.1693128},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Daza09a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/FaniranO09,
  author       = {Sanjo O. Faniran and
                  Kayode M. Olaniyan},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {e-governance diffusion in Nigeria: the case for citizens' demand},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {145--149},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693072},
  doi          = {10.1145/1693042.1693072},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/FaniranO09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/FarooqKSA09,
  author       = {Muhammad Kashif Farooq and
                  Malik Jahan Khan and
                  Shafay Shamail and
                  Mian M. Awais},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Intelligent project approval cycle for local government: case-based
                  reasoning approach},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {68--73},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693057},
  doi          = {10.1145/1693042.1693057},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/FarooqKSA09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Ferreira09,
  author       = {Adriana Sime{\~{a}}o Ferreira},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Electronic delations within Courts of Accounts in Brazil},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {402--403},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693131},
  doi          = {10.1145/1693042.1693131},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Ferreira09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Finger09,
  author       = {Matthias Finger},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {e-gov and public sector reform: what roles for government in e-government?},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {1--4},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693044},
  doi          = {10.1145/1693042.1693044},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Finger09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/FongM09,
  author       = {Simon Fong and
                  Ho Si Meng},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {A web-based performance monitoring system for e-government services},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {74--82},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693058},
  doi          = {10.1145/1693042.1693058},
  timestamp    = {Tue, 27 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/FongM09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/FongY09,
  author       = {Simon Fong and
                  Zhuang Yan},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Design of a web-based tendering system for e-government procurement},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {321--328},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693109},
  doi          = {10.1145/1693042.1693109},
  timestamp    = {Tue, 27 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/FongY09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GaoYF09,
  author       = {Jianhua Gao and
                  Wensheng Yang and
                  Guixi Fang},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {A study on government-dominated e-government outsourcing model},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {235--239},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693089},
  doi          = {10.1145/1693042.1693089},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/GaoYF09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GharawiPG09,
  author       = {Mohammed A. Gharawi and
                  Theresa A. Pardo and
                  Santiago Guerrero},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Issues and strategies for conducting cross-national e-government comparative
                  research},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {163--170},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693076},
  doi          = {10.1145/1693042.1693076},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/GharawiPG09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GongJOZ09,
  author       = {Yiwei Gong and
                  Marijn Janssen and
                  Sietse Overbeek and
                  Arre Zuurmond},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Enabling flexible processes by {ECA} orchestration architecture},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {19--26},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693048},
  doi          = {10.1145/1693042.1693048},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/GongJOZ09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/GrullonT09,
  author       = {Mario Grullon and
                  Domingo Tavarez},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Progress and challenges for e-government in the Dominican Republic},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {411--413},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693135},
  doi          = {10.1145/1693042.1693135},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/GrullonT09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Guerrero09,
  author       = {Santiago Guerrero},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Making smart {IT} choices: a bridge between theory and practice},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {171--175},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693077},
  doi          = {10.1145/1693042.1693077},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Guerrero09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/HabibF09,
  author       = {Ahsan Habib and
                  Md. Mustafijur Rahman Faysal},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Paperless office: first step to Digital Bangladesh},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {400--401},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693130},
  doi          = {10.1145/1693042.1693130},
  timestamp    = {Fri, 17 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/HabibF09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Herrera09,
  author       = {Vladimir Alexander Navarro Herrera},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Techno-legal culture},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {97--101},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693062},
  doi          = {10.1145/1693042.1693062},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Herrera09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/JiangLDY09,
  author       = {Yuanfu Jiang and
                  Jiazhen Liu and
                  Peng Du and
                  Tan Yu},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Study on the outsourcing management of e-government in China},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {377--380},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693123},
  doi          = {10.1145/1693042.1693123},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/JiangLDY09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Kariuki09,
  author       = {Paul Kariuki},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {An analysis of the impact of digital community hubs in facilitating
                  {ICT} diffusion in peri-urban areas: a case of Inanda Ntuzuma Kwamashu
                  {(INK)} digital hub, Durban, South Africa},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {150--154},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693073},
  doi          = {10.1145/1693042.1693073},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Kariuki09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/KassimH09,
  author       = {Erne Suzila Kassim and
                  Husnayati Hussin},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Investigating government-to-business system success: a conceptual
                  framework},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {176--182},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693078},
  doi          = {10.1145/1693042.1693078},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/KassimH09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Kommalage09,
  author       = {Mahinda Kommalage},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Usage of information technology for the purpose of health education
                  in Sri Lanka},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {271--273},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693097},
  doi          = {10.1145/1693042.1693097},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Kommalage09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LangerVWSB09,
  author       = {Lucie Langer and
                  Melanie Volkamer and
                  Stefan G. Weber and
                  Axel Schmidt and
                  Johannes Buchmann},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Towards long-term free and secret electronic elections providing voter-verifiability
                  in the bulletin board model},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {203--210},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693084},
  doi          = {10.1145/1693042.1693084},
  timestamp    = {Mon, 16 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LangerVWSB09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LezcanoO09,
  author       = {Jos{\'{e}} Mar{\'{\i}}a Lezcano and
                  Noem{\'{\i}} Olivera},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {The Electronic Ombudsman},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {218--225},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693086},
  doi          = {10.1145/1693042.1693086},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LezcanoO09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LuzuriagaMC09,
  author       = {Juan M. Luzuriaga and
                  Rodolfo Mart{\'{\i}}nez and
                  Alejandra Cechich},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Design and implementation of an electronic signature solution in the
                  Justice Area},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {299--304},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693104},
  doi          = {10.1145/1693042.1693104},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/LuzuriagaMC09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Mantilla09,
  author       = {Camilo Cristancho Mantilla},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {e-democracy and inclusion: the role for government agencies in mobilizing
                  participation},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {211--217},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693085},
  doi          = {10.1145/1693042.1693085},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Mantilla09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ManzoorQLFS09,
  author       = {Sajid Manzoor and
                  Taimur A. Qureshi and
                  Muhammad D. Liaqat and
                  Muhammad Kashif Farooq and
                  Shafay Shamail},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {A comparison between Cadastre 2014 and cadastral systems of different
                  countries},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {293--297},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693102},
  doi          = {10.1145/1693042.1693102},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ManzoorQLFS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MatheusR09,
  author       = {Ricardo Matheus and
                  Manuella Maia Ribeiro},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Models for citizen engagement in Latin American: case studies of public
                  digital budgeting},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {109--116},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693065},
  doi          = {10.1145/1693042.1693065},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MatheusR09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MatheusR09a,
  author       = {Ricardo Matheus and
                  Manuella Maia Ribeiro},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Telemedicine in Brazilian public policy management},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {274--279},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693098},
  doi          = {10.1145/1693042.1693098},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MatheusR09a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MatheusR09b,
  author       = {Ricardo Matheus and
                  Manuella Maia Ribeiro},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Online anti-corruption tools in Latin America},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {381--382},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693124},
  doi          = {10.1145/1693042.1693124},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MatheusR09b.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/MatheusR09c,
  author       = {Ricardo Matheus and
                  Manuella Maia Ribeiro},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Public online consultation of federal ministries and federal regulatory
                  agencies in Brazil},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {390--391},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693127},
  doi          = {10.1145/1693042.1693127},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/MatheusR09c.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Mendoza09,
  author       = {Teylor Valbuena Mendoza},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Digital inclusion of indigenous people in Colombia, by the digitalization
                  and safeguarding of their intangible cultural heritage},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {407--408},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693133},
  doi          = {10.1145/1693042.1693133},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Mendoza09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Misra09,
  author       = {Harekrishna Misra},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Managing rural citizen interfaces in e-governance systems: a study
                  in Indian context},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {155--162},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693074},
  doi          = {10.1145/1693042.1693074},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/Misra09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Misuraca09,
  author       = {Gianluca Misuraca},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Futuring e-government: governance and policy implications for designing
                  an ICT-enabled knowledge society},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {83--90},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693060},
  doi          = {10.1145/1693042.1693060},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Misuraca09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NandaMM09,
  author       = {Sohag Sundar Nanda and
                  Sanghamitra Mohanty and
                  Soumya Mishra},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {{UNL:} a novel initiative for bridging digital divide},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {375--376},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693122},
  doi          = {10.1145/1693042.1693122},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/NandaMM09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Naranmandakh09,
  author       = {T. Naranmandakh},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {e-government initiatives and universal service program: achievements
                  and key issues in Mongolia},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {259--264},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693094},
  doi          = {10.1145/1693042.1693094},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Naranmandakh09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/NascimentoLML09,
  author       = {Francisco Assis M. do Nascimento and
                  Fernando Lehnen and
                  Morecy V. Mor{\'{e}} and
                  Salom{\~{a}}o A. Leizer},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {{GIF:} a web-based system for tax management and fiscal intelligence
                  applications to the municipal tax administration},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {127--133},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693068},
  doi          = {10.1145/1693042.1693068},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/NascimentoLML09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/OviedoNV09,
  author       = {Darling Solano Oviedo and
                  Ligia P{\'{e}}rez Negrete and
                  Oswaldo Velez{-}Langs},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Citizen participation through web: e-democracy in Monteria},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {117--125},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693066},
  doi          = {10.1145/1693042.1693066},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/OviedoNV09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PeresGV09,
  author       = {Marco Peres and
                  Felipe Guzm{\'{a}}n and
                  Teylor Valbuena},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Online government strategy development model for interactional and
                  transactional phases in the territorial order},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {352--358},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693116},
  doi          = {10.1145/1693042.1693116},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PeresGV09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/PokharelP09,
  author       = {Manish Pokharel and
                  Jong Sou Park},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Cloud computing: future solution for e-governance},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {409--410},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693134},
  doi          = {10.1145/1693042.1693134},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/PokharelP09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Rahman09,
  author       = {Hakikur Rahman},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Framework of e-governance at the local government level},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {372--374},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693121},
  doi          = {10.1145/1693042.1693121},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Rahman09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Raup-KounovskyHCP09,
  author       = {Anna N. Raup{-}Kounovsky and
                  Jana Hrdinov{\'{a}} and
                  Donna S. Canestraro and
                  Theresa A. Pardo},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Public sector {IT} governance: from frameworks to action},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {369--371},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693120},
  doi          = {10.1145/1693042.1693120},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Raup-KounovskyHCP09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/RodriguezGV09,
  author       = {Roc{\'{\i}}o Andrea Rodr{\'{\i}}guez and
                  Daniel Alberto Giulianelli and
                  Pablo Mart{\'{\i}}n Vera},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Extended measurement framework for analyzing e-governance situation
                  in different countries},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {359--364},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693117},
  doi          = {10.1145/1693042.1693117},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/RodriguezGV09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Rozo09,
  author       = {Alberto Jim{\'{e}}nez Rozo},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Supply of accounting and financial information entities in charge
                  of control surveillance: a proposal for the streamlining of procedures},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {396--399},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693129},
  doi          = {10.1145/1693042.1693129},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Rozo09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Saha09,
  author       = {Pallab Saha},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Architecting the connected government: practices and innovations in
                  Singapore},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {11--17},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693046},
  doi          = {10.1145/1693042.1693046},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Saha09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SambuuD09,
  author       = {Uyanga Sambuu and
                  Enkhtuya Dandar},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {e-taxation in Mongolia: current state, lessons learnt, and future
                  challenges},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {134--137},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693069},
  doi          = {10.1145/1693042.1693069},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SambuuD09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SarantisCA09,
  author       = {Demetrios Sarantis and
                  Yannis Charalabidis and
                  Dimitris Askounis},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {An ontology for stakeholder collaboration and knowledge exploitation
                  in e-government project management},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {61--67},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693056},
  doi          = {10.1145/1693042.1693056},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SarantisCA09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Shah09,
  author       = {Bimal Pratap Shah},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Search engine visibility of national tourism promotion websites: a
                  case of Nepal},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {287--292},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693101},
  doi          = {10.1145/1693042.1693101},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Shah09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ShahDS09,
  author       = {Neeta Shah and
                  Ashutosh Dhanesha and
                  Dravida Seetharam},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Crowdsourcing for e-governance: case study},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {253--258},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693093},
  doi          = {10.1145/1693042.1693093},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ShahDS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SobhanA09,
  author       = {M. Abdus Sobhan and
                  Mahbubul Alam},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {{OPM:} an initiative of {ICT} project and overall technical, managerial
                  and policy making experience},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {385--389},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693126},
  doi          = {10.1145/1693042.1693126},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SobhanA09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/SonawaneRPP09,
  author       = {R. K. Sonawane and
                  Anil G. Rao and
                  Sanjay P. Pawde and
                  U. B. Pawar},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Replication strategies for implementation of e-governance project
                  at Jalgaon City Municipal Corporation, Maharashtra State, India, in
                  the context of {KDMC} model},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {414--416},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693136},
  doi          = {10.1145/1693042.1693136},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/SonawaneRPP09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/VermaJ09,
  author       = {Neeta Verma and
                  Lokesh Joshi},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Guidelines for Indian government websites: standards for enhancing
                  web usability},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {281--286},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693100},
  doi          = {10.1145/1693042.1693100},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/VermaJ09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/VermaM09,
  author       = {Neeta Verma and
                  Alka Mishra},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {india.gov.in - India's approach in constructing one-stop-solution
                  towards e-government},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {247--252},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693092},
  doi          = {10.1145/1693042.1693092},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/VermaM09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/VermaMSK09,
  author       = {Neeta Verma and
                  Durga Prasad Misra and
                  Pankaj K. P. Shreyaskar and
                  M. Kamala Kannan},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Enabling citizens to leverage the provisions of the {RTI} act of India:
                  an {ICT} driven case study},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {341--346},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693113},
  doi          = {10.1145/1693042.1693113},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/VermaMSK09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/WaemaM09,
  author       = {Timothy Mwololo Waema and
                  Jason Muthama Musyoka},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Shifting shores: investigating how the shift from electronic to mobile
                  government interacts with the development practice in Kenya},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {191--197},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693081},
  doi          = {10.1145/1693042.1693081},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/WaemaM09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/WokochaN09,
  author       = {Addison Mark Wokocha and
                  Steve Nwokeocha},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {e-governance: lessons from the capacity building project and online
                  registration of teachers in Nigeria},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {265--270},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693096},
  doi          = {10.1145/1693042.1693096},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/WokochaN09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/Zerpa09,
  author       = {Cristina Zerpa},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Improving governance with an e-government maturity model},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {347--351},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693115},
  doi          = {10.1145/1693042.1693115},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/Zerpa09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/ZhengDP09,
  author       = {Lei Zheng and
                  Sharon S. Dawes and
                  Theresa A. Pardo},
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {Leadership behaviors in cross-boundary information sharing and integration:
                  comparing the {US} and China},
  booktitle    = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  pages        = {43--50},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1693042.1693052},
  doi          = {10.1145/1693042.1693052},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icegov/ZhengDP09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/icegov/2009,
  editor       = {Tomasz Janowski and
                  Jim Davies},
  title        = {{ICEGOV} 2009, Proceedings of the 3rd International Conference on
                  Theory and Practice of Electronic Governance, Bogota, Colombia, November
                  10-13, 2009},
  series       = {{ACM} International Conference Proceeding Series},
  volume       = {322},
  publisher    = {{ACM}},
  year         = {2009},
  isbn         = {978-1-60558-663-2},
  timestamp    = {Wed, 20 Jun 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/2009.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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