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@inproceedings{DBLP:conf/egov/AlbanoDZ09,
  author       = {Gian Luigi Albano and
                  Federico Dini and
                  Roberto Zampino},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Bidding for Complex Projects: Evidence from Italian Government's Acquisitions
                  of {IT} Services},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {353--363},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_30},
  doi          = {10.1007/978-3-642-03516-6\_30},
  timestamp    = {Fri, 08 Sep 2023 14:38:12 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/AlbanoDZ09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/ArendsenH09,
  author       = {Rex Arendsen and
                  Marc J. ter Hedde},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {On the Origin of Intermediary E-Government Services},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {270--281},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_23},
  doi          = {10.1007/978-3-642-03516-6\_23},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ArendsenH09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/BeckerBLN09,
  author       = {J{\"{o}}rg Becker and
                  Philipp Bergener and
                  Lukasz Lis and
                  Bj{\"{o}}rn Niehaves},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Explaining the Behavioral Intention towards {BI} Implementation in
                  Public Administrations - {A} Principal-Agent Theory Approach},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {399--411},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_34},
  doi          = {10.1007/978-3-642-03516-6\_34},
  timestamp    = {Sat, 24 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BeckerBLN09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/BeckerBR09,
  author       = {J{\"{o}}rg Becker and
                  Philipp Bergener and
                  Michael R{\"{a}}ckers},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Process-Based Governance in Public Administrations Using Activity-Based
                  Costing},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {176--187},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_15},
  doi          = {10.1007/978-3-642-03516-6\_15},
  timestamp    = {Sat, 24 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BeckerBR09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/BeckerNK09,
  author       = {J{\"{o}}rg Becker and
                  Bj{\"{o}}rn Niehaves and
                  Andreas Krause},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Shared Service Center vs. Shared Service Network: {A} Multiple Case
                  Study Analysis of Factors Impacting on Shared Service Configurations},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {115--126},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_10},
  doi          = {10.1007/978-3-642-03516-6\_10},
  timestamp    = {Sat, 24 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/BeckerNK09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/BekkersM09,
  author       = {Victor Bekkers and
                  Rebecca Moody},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Visual Culture and Electronic Government: Exploring a New Generation
                  of E-Government},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {257--269},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_22},
  doi          = {10.1007/978-3-642-03516-6\_22},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BekkersM09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/BharosaZJG09,
  author       = {Nitesh Bharosa and
                  Bart van Zanten and
                  Marijn Janssen and
                  Martijn Groenleer},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Transforming Crisis Management: Field Studies on the Efforts to Migrate
                  from System-Centric to Network-Centric Operations},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {65--75},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_6},
  doi          = {10.1007/978-3-642-03516-6\_6},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/BharosaZJG09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/CharalabidisLA09,
  author       = {Yannis Charalabidis and
                  Fenareti Lampathaki and
                  Dimitris Askounis},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Metadata Sets for e-Government Resources: The Extended e-Government
                  Metadata Schema (eGMS+)},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {341--352},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_29},
  doi          = {10.1007/978-3-642-03516-6\_29},
  timestamp    = {Fri, 02 Jun 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/CharalabidisLA09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/De09,
  author       = {Rahul De'},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Caste Structures and E-Governance in a Developing Country},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {40--53},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_4},
  doi          = {10.1007/978-3-642-03516-6\_4},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/De09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/ErmanT09,
  author       = {Nusa Erman and
                  Ljupco Todorovski},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Mapping the E-Government Research with Social Network Analysis},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {13--25},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_2},
  doi          = {10.1007/978-3-642-03516-6\_2},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ErmanT09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/FuruliO09,
  author       = {Karin Furuli and
                  Svein {\O}lnes},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Finding the Right Services for a Citizen Portal Lessons Learned from
                  the Norwegian Mypage Portal},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {282--292},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_24},
  doi          = {10.1007/978-3-642-03516-6\_24},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/FuruliO09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/HogrebeBN09,
  author       = {Frank Hogrebe and
                  Nadine Blinn and
                  Markus N{\"{u}}ttgens},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Survey of E-Government Portals in European Capitals and Large Cities:
                  {A} Benchmarking Study of G2B-Services},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {188--197},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_16},
  doi          = {10.1007/978-3-642-03516-6\_16},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/HogrebeBN09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/JansenL09,
  author       = {Arild Jansen and
                  Einar L{\o}vdal},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Can {ICT} Reform Public Agencies?},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {88--102},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_8},
  doi          = {10.1007/978-3-642-03516-6\_8},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/JansenL09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/JansenVGAD09,
  author       = {Jurjen Jansen and
                  Sjoerd de Vries and
                  Thea van der Geest and
                  Rex Arendsen and
                  Jan van Dijk},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {The State of Client-Centered Public Service Delivery in the Netherlands},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {293--304},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_25},
  doi          = {10.1007/978-3-642-03516-6\_25},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/JansenVGAD09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/LiuTH09,
  author       = {Jianwei Liu and
                  Yao{-}Hua Tan and
                  Joris Hulstijn},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {{IT} Enabled Risk Management for Taxation and Customs: The Case of
                  {AEO} Assessment in the Netherlands},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {376--387},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_32},
  doi          = {10.1007/978-3-642-03516-6\_32},
  timestamp    = {Mon, 23 Nov 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/LiuTH09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/MagoutasM09,
  author       = {Babis Magoutas and
                  Gregoris Mentzas},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Refinement, Validation and Benchmarking of a Model for E-Government
                  Service Quality},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {139--150},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_12},
  doi          = {10.1007/978-3-642-03516-6\_12},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/MagoutasM09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/NiehavesM09,
  author       = {Bj{\"{o}}rn Niehaves and
                  Robert Malsch},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Democratizing Process Innovation? On Citizen Involvement in Public
                  Sector {BPM}},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {245--256},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_21},
  doi          = {10.1007/978-3-642-03516-6\_21},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/NiehavesM09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/NielsenMA09,
  author       = {Jeppe Agger Nielsen and
                  Rony Medaglia and
                  Kim Normann Andersen},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Time to Give in: Firm Belief in Administrative Reform as a Driver
                  for Delivering Benefits from {IT}},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {103--114},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_9},
  doi          = {10.1007/978-3-642-03516-6\_9},
  timestamp    = {Fri, 02 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/NielsenMA09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/PapadomichelakiM09,
  author       = {Xenia Papadomichelaki and
                  Gregoris Mentzas},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {A Multiple-Item Scale for Assessing E-Government Service Quality},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {163--175},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_14},
  doi          = {10.1007/978-3-642-03516-6\_14},
  timestamp    = {Sun, 25 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PapadomichelakiM09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/PerssonG09,
  author       = {Anders Persson and
                  G{\"{o}}ran Goldkuhl},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Joined-Up E-Government - Needs and Options in Local Governments},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {76--87},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_7},
  doi          = {10.1007/978-3-642-03516-6\_7},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PerssonG09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/PietersonT09,
  author       = {Willem Pieterson and
                  Marije Teerling},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Channel Integration in Governmental Service Delivery: The Effects
                  on Citizen Behavior and Perceptions},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {222--233},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_19},
  doi          = {10.1007/978-3-642-03516-6\_19},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/PietersonT09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/RukanovaWT09,
  author       = {Boriana Rukanova and
                  Rolf T. Wigand and
                  Yao{-}Hua Tan},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {From National to Supranational Government Inter-Organizational Systems:
                  An Extended Typology},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {317--327},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_27},
  doi          = {10.1007/978-3-642-03516-6\_27},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/RukanovaWT09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/SaitiP09,
  author       = {Anna Saiti and
                  Georgia Prokopiadou},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Impact of Information and Communication Technologies on School Administration:
                  Research on the Greek Schools of Secondary Education},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {305--316},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_26},
  doi          = {10.1007/978-3-642-03516-6\_26},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SaitiP09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/Scholl09,
  author       = {Hans Jochen Scholl},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Profiling the {EG} Research Community and Its Core},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {1--12},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_1},
  doi          = {10.1007/978-3-642-03516-6\_1},
  timestamp    = {Fri, 09 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/Scholl09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/ShvaikoVZCFH09,
  author       = {Pavel Shvaiko and
                  Adolfo Villafiorita and
                  Alessandro Zorer and
                  Lourino Chemane and
                  Teot{\'{o}}nio Fumo and
                  Jussi Hinkkanen},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {eGIF4M: eGovernment Interoperability Framework for Mozambique},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {328--340},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_28},
  doi          = {10.1007/978-3-642-03516-6\_28},
  timestamp    = {Fri, 02 Jun 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/ShvaikoVZCFH09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/SolarAVIC09,
  author       = {Mauricio Solar and
                  Hern{\'{a}}n Astudillo and
                  Gonzalo Valdes and
                  Marcelo Iribarren and
                  Gast{\'{o}}n Concha},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Identifying Weaknesses for Chilean E-Government Implementation in
                  Public Agencies with Maturity Model},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {151--162},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_13},
  doi          = {10.1007/978-3-642-03516-6\_13},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SolarAVIC09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/SorrentinoNA09,
  author       = {Maddalena Sorrentino and
                  Raffaella Naggi and
                  Pietro Luca Agostini},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {E-Government Implementation Evaluation: Opening the Black Box},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {127--138},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_11},
  doi          = {10.1007/978-3-642-03516-6\_11},
  timestamp    = {Fri, 02 Jun 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/SorrentinoNA09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/SorumMA09,
  author       = {Hanne S{\o}rum and
                  Rony Medaglia and
                  Kim Normann Andersen},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Assessment of Website Quality: Scandinavian Web Awards Right on Track?},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {198--209},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_17},
  doi          = {10.1007/978-3-642-03516-6\_17},
  timestamp    = {Fri, 02 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/SorumMA09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/TauberR09,
  author       = {Arne Tauber and
                  Thomas R{\"{o}}ssler},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Professional Presentation in Austrian E-Government},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {388--398},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_33},
  doi          = {10.1007/978-3-642-03516-6\_33},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/TauberR09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/UddinH09,
  author       = {Mohammed Shahadat Uddin and
                  Liaquat Hossain},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Towards Coordination Preparedness of Soft-Target Organisation},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {54--64},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_5},
  doi          = {10.1007/978-3-642-03516-6\_5},
  timestamp    = {Fri, 02 Jun 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/UddinH09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/VeenstraZ09,
  author       = {Anne Fleur van Veenstra and
                  Arre Zuurmond},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Opening the Black Box: Exploring the Effect of Transformation on Online
                  Service Delivery in Local Governments},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {234--244},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_20},
  doi          = {10.1007/978-3-642-03516-6\_20},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/VeenstraZ09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/WangBM09,
  author       = {Long Wang and
                  Justus Bross and
                  Christoph Meinel},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Post Recommendation in Social Web Site},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {210--221},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_18},
  doi          = {10.1007/978-3-642-03516-6\_18},
  timestamp    = {Mon, 22 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/WangBM09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/WimmerB09,
  author       = {Maria A. Wimmer and
                  Melanie Bicking},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Qualitative Data Analysis of Issue Interrelations and Interdependencies
                  for E-Government Research Planning},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {26--39},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_3},
  doi          = {10.1007/978-3-642-03516-6\_3},
  timestamp    = {Mon, 09 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/WimmerB09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/egov/Yu09,
  author       = {Chien{-}Chih Yu},
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Role-Based and Service-Oriented Security Management in the E-Government
                  Environment},
  booktitle    = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  pages        = {364--375},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6\_31},
  doi          = {10.1007/978-3-642-03516-6\_31},
  timestamp    = {Fri, 02 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/egov/Yu09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@proceedings{DBLP:conf/egov/2009,
  editor       = {Maria A. Wimmer and
                  Hans Jochen Scholl and
                  Marijn Janssen and
                  Roland Traunm{\"{u}}ller},
  title        = {Electronic Government, 8th International Conference, {EGOV} 2009,
                  Linz, Austria, August 31 - September 3, 2009. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5693},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-03516-6},
  doi          = {10.1007/978-3-642-03516-6},
  isbn         = {978-3-642-03515-9},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/egov/2009.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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