Stop the war!Остановите войну!
for scientists:
default search action
Google
Google Scholar
Semantic Scholar
Internet Archive Scholar
CiteSeerX
ORCIDSearch dblp for Publications
export results for "stream:streams/conf/conversations:"
download as .bib file
@proceedings{DBLP:conf/conversations/2023,
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Sebastian Hobert and
Petter Bae Brandtzaeg},
title = {Chatbot Research and Design - 7th International Workshop, {CONVERSATIONS}
2023, Oslo, Norway, November 22-23, 2023, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {14524},
publisher = {Springer},
year = {2024},
url = {https://doi.org/10.1007/978-3-031-54975-5},
doi = {10.1007/978-3-031-54975-5},
isbn = {978-3-031-54974-8},
timestamp = {Mon, 25 Mar 2024 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/2023.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/BraggaarVML23,
author = {Anouck Braggaar and
Jasmin Verhagen and
Gabri{\"{e}}lla Martijn and
Christine Liebrecht},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Sebastian Hobert and
Petter Bae Brandtzaeg},
title = {Conversational Repair Strategies to Cope with Errors and Breakdowns
in Customer Service Chatbot Conversations},
booktitle = {Chatbot Research and Design - 7th International Workshop, {CONVERSATIONS}
2023, Oslo, Norway, November 22-23, 2023, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {14524},
pages = {23--41},
publisher = {Springer},
year = {2023},
url = {https://doi.org/10.1007/978-3-031-54975-5\_2},
doi = {10.1007/978-3-031-54975-5\_2},
timestamp = {Mon, 15 Apr 2024 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/BraggaarVML23.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/Cicco23,
author = {Roberta De Cicco},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Sebastian Hobert and
Petter Bae Brandtzaeg},
title = {Exploring the Dark Corners of Human-Chatbot Interactions: {A} Literature
Review on Conversational Agent Abuse},
booktitle = {Chatbot Research and Design - 7th International Workshop, {CONVERSATIONS}
2023, Oslo, Norway, November 22-23, 2023, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {14524},
pages = {185--203},
publisher = {Springer},
year = {2023},
url = {https://doi.org/10.1007/978-3-031-54975-5\_11},
doi = {10.1007/978-3-031-54975-5\_11},
timestamp = {Mon, 01 Apr 2024 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/Cicco23.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/CocchiBP23,
author = {Arturo Cocchi and
Tibor Bosse and
Michelle van Pinxteren},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Sebastian Hobert and
Petter Bae Brandtzaeg},
title = {Should Conversational Agents Care About Our Gender Identity?},
booktitle = {Chatbot Research and Design - 7th International Workshop, {CONVERSATIONS}
2023, Oslo, Norway, November 22-23, 2023, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {14524},
pages = {149--163},
publisher = {Springer},
year = {2023},
url = {https://doi.org/10.1007/978-3-031-54975-5\_9},
doi = {10.1007/978-3-031-54975-5\_9},
timestamp = {Mon, 25 Mar 2024 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/CocchiBP23.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/CoxO23,
author = {Samuel Rhys Cox and
Wei Tsang Ooi},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Sebastian Hobert and
Petter Bae Brandtzaeg},
title = {Conversational Interactions with NPCs in LLM-Driven Gaming: Guidelines
from a Content Analysis of Player Feedback},
booktitle = {Chatbot Research and Design - 7th International Workshop, {CONVERSATIONS}
2023, Oslo, Norway, November 22-23, 2023, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {14524},
pages = {167--184},
publisher = {Springer},
year = {2023},
url = {https://doi.org/10.1007/978-3-031-54975-5\_10},
doi = {10.1007/978-3-031-54975-5\_10},
timestamp = {Mon, 01 Apr 2024 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/CoxO23.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/HanschmannGM23,
author = {Leon Hanschmann and
Ulrich Gnewuch and
Alexander Maedche},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Sebastian Hobert and
Petter Bae Brandtzaeg},
title = {Saleshat: {A} LLM-Based Social Robot for Human-Like Sales Conversations},
booktitle = {Chatbot Research and Design - 7th International Workshop, {CONVERSATIONS}
2023, Oslo, Norway, November 22-23, 2023, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {14524},
pages = {61--76},
publisher = {Springer},
year = {2023},
url = {https://doi.org/10.1007/978-3-031-54975-5\_4},
doi = {10.1007/978-3-031-54975-5\_4},
timestamp = {Mon, 01 Apr 2024 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/HanschmannGM23.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/HohnMDSM23,
author = {Sviatlana H{\"{o}}hn and
Bettina Migge and
Doris Dippold and
Britta Schneider and
Sjouke Mauw},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Sebastian Hobert and
Petter Bae Brandtzaeg},
title = {Language Ideology Bias in Conversational Technology},
booktitle = {Chatbot Research and Design - 7th International Workshop, {CONVERSATIONS}
2023, Oslo, Norway, November 22-23, 2023, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {14524},
pages = {133--148},
publisher = {Springer},
year = {2023},
url = {https://doi.org/10.1007/978-3-031-54975-5\_8},
doi = {10.1007/978-3-031-54975-5\_8},
timestamp = {Mon, 01 Apr 2024 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/HohnMDSM23.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/PenneyPSG23,
author = {Jacob Penney and
Jo{\~{a}}o Felipe Pimentel and
Igor Steinmacher and
Marco Aur{\'{e}}lio Gerosa},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Sebastian Hobert and
Petter Bae Brandtzaeg},
title = {Anticipating User Needs: Insights from Design Fiction on Conversational
Agents for Computational Thinking},
booktitle = {Chatbot Research and Design - 7th International Workshop, {CONVERSATIONS}
2023, Oslo, Norway, November 22-23, 2023, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {14524},
pages = {204--219},
publisher = {Springer},
year = {2023},
url = {https://doi.org/10.1007/978-3-031-54975-5\_12},
doi = {10.1007/978-3-031-54975-5\_12},
timestamp = {Mon, 15 Apr 2024 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/PenneyPSG23.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/TraubingerHGGG23,
author = {Verena Traubinger and
Sebastian Heil and
Juli{\'{a}}n Grigera and
Alejandra Garrido and
Martin Gaedke},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Sebastian Hobert and
Petter Bae Brandtzaeg},
title = {In Search of Dark Patterns in Chatbots},
booktitle = {Chatbot Research and Design - 7th International Workshop, {CONVERSATIONS}
2023, Oslo, Norway, November 22-23, 2023, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {14524},
pages = {117--132},
publisher = {Springer},
year = {2023},
url = {https://doi.org/10.1007/978-3-031-54975-5\_7},
doi = {10.1007/978-3-031-54975-5\_7},
timestamp = {Mon, 15 Apr 2024 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/TraubingerHGGG23.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/WangTS23,
author = {Boxuan Wang and
Mari{\"{e}}t Theune and
Sumit Srivastava},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Sebastian Hobert and
Petter Bae Brandtzaeg},
title = {Examining Lexical Alignment in Human-Agent Conversations with {GPT-3.5}
and {GPT-4} Models},
booktitle = {Chatbot Research and Design - 7th International Workshop, {CONVERSATIONS}
2023, Oslo, Norway, November 22-23, 2023, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {14524},
pages = {94--114},
publisher = {Springer},
year = {2023},
url = {https://doi.org/10.1007/978-3-031-54975-5\_6},
doi = {10.1007/978-3-031-54975-5\_6},
timestamp = {Mon, 15 Apr 2024 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/WangTS23.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/Wit23,
author = {Jan de Wit},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Sebastian Hobert and
Petter Bae Brandtzaeg},
title = {Leveraging Large Language Models as Simulated Users for Initial, Low-Cost
Evaluations of Designed Conversations},
booktitle = {Chatbot Research and Design - 7th International Workshop, {CONVERSATIONS}
2023, Oslo, Norway, November 22-23, 2023, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {14524},
pages = {77--93},
publisher = {Springer},
year = {2023},
url = {https://doi.org/10.1007/978-3-031-54975-5\_5},
doi = {10.1007/978-3-031-54975-5\_5},
timestamp = {Mon, 01 Apr 2024 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/Wit23.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/ZantenB23,
author = {Nina van Zanten and
Roel Boumans},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Sebastian Hobert and
Petter Bae Brandtzaeg},
title = {Voting Assistant Chatbot for Increasing Voter Turnout at Local Elections:
An Exploratory Study},
booktitle = {Chatbot Research and Design - 7th International Workshop, {CONVERSATIONS}
2023, Oslo, Norway, November 22-23, 2023, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {14524},
pages = {3--22},
publisher = {Springer},
year = {2023},
url = {https://doi.org/10.1007/978-3-031-54975-5\_1},
doi = {10.1007/978-3-031-54975-5\_1},
timestamp = {Mon, 25 Mar 2024 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/ZantenB23.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/delHoyoAlonsoRVZM23,
author = {Rafael del{-}Hoyo{-}Alonso and
Vega Rodrigalvarez{-}Chamarro and
Jorge Vea{-}Murgu{\'{\i}}a and
I{\~{n}}igo Zubizarreta and
Juli{\'{a}}n Moyano{-}Collado},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Sebastian Hobert and
Petter Bae Brandtzaeg},
title = {Arag{\'{o}}n Open Data Assistant, Lesson Learned of an Intelligent
Assistant for Open Data Access},
booktitle = {Chatbot Research and Design - 7th International Workshop, {CONVERSATIONS}
2023, Oslo, Norway, November 22-23, 2023, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {14524},
pages = {42--57},
publisher = {Springer},
year = {2023},
url = {https://doi.org/10.1007/978-3-031-54975-5\_3},
doi = {10.1007/978-3-031-54975-5\_3},
timestamp = {Mon, 01 Apr 2024 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/delHoyoAlonsoRVZM23.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/conversations/2022,
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Chatbot Research and Design - 6th International Workshop, {CONVERSATIONS}
2022, Amsterdam, The Netherlands, November 22-23, 2022, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {13815},
publisher = {Springer},
year = {2023},
url = {https://doi.org/10.1007/978-3-031-25581-6},
doi = {10.1007/978-3-031-25581-6},
isbn = {978-3-031-25580-9},
timestamp = {Fri, 03 Feb 2023 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/2022.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/AbbasFB22,
author = {Nadia Abbas and
Asbj{\o}rn F{\o}lstad and
Cato Alexander Bj{\o}rkli},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Chatbots as Part of Digital Government Service Provision - {A} User
Perspective},
booktitle = {Chatbot Research and Design - 6th International Workshop, {CONVERSATIONS}
2022, Amsterdam, The Netherlands, November 22-23, 2022, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {13815},
pages = {66--82},
publisher = {Springer},
year = {2022},
url = {https://doi.org/10.1007/978-3-031-25581-6\_5},
doi = {10.1007/978-3-031-25581-6\_5},
timestamp = {Fri, 10 Feb 2023 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/AbbasFB22.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/AbboCG22,
author = {Giulio Antonio Abbo and
Pietro Crovari and
Franca Garzotto},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Enhancing Conversational Troubleshooting with Multi-modality: Design
and Implementation},
booktitle = {Chatbot Research and Design - 6th International Workshop, {CONVERSATIONS}
2022, Amsterdam, The Netherlands, November 22-23, 2022, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {13815},
pages = {103--117},
publisher = {Springer},
year = {2022},
url = {https://doi.org/10.1007/978-3-031-25581-6\_7},
doi = {10.1007/978-3-031-25581-6\_7},
timestamp = {Fri, 10 Feb 2023 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/AbboCG22.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/AngeniusG22,
author = {Max Angenius and
Maliheh Ghajargar},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Interactive Journaling with {AI:} Probing into Words and Language
as Interaction Design Materials},
booktitle = {Chatbot Research and Design - 6th International Workshop, {CONVERSATIONS}
2022, Amsterdam, The Netherlands, November 22-23, 2022, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {13815},
pages = {150--170},
publisher = {Springer},
year = {2022},
url = {https://doi.org/10.1007/978-3-031-25581-6\_10},
doi = {10.1007/978-3-031-25581-6\_10},
timestamp = {Fri, 10 Feb 2023 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/AngeniusG22.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/ChiraMMACKKA22,
author = {Chloe Chira and
Evangelos Mathioudis and
Christina Michailidou and
Pantelis Agathangelou and
Georgia Christodoulou and
Ioannis Katakis and
Efstratios Kontopoulos and
Konstantinos Avgerinakis},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {An Affective Multi-modal Conversational Agent for Non Intrusive Data
Collection from Patients with Brain Diseases},
booktitle = {Chatbot Research and Design - 6th International Workshop, {CONVERSATIONS}
2022, Amsterdam, The Netherlands, November 22-23, 2022, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {13815},
pages = {134--149},
publisher = {Springer},
year = {2022},
url = {https://doi.org/10.1007/978-3-031-25581-6\_9},
doi = {10.1007/978-3-031-25581-6\_9},
timestamp = {Fri, 10 Feb 2023 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/ChiraMMACKKA22.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/HenkelLG22,
author = {Tanja Henkel and
Annemiek J. Linn and
Margot J. van der Goot},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Understanding the Intention to Use Mental Health Chatbots Among {LGBTQIA+}
Individuals: Testing and Extending the {UTAUT}},
booktitle = {Chatbot Research and Design - 6th International Workshop, {CONVERSATIONS}
2022, Amsterdam, The Netherlands, November 22-23, 2022, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {13815},
pages = {83--100},
publisher = {Springer},
year = {2022},
url = {https://doi.org/10.1007/978-3-031-25581-6\_6},
doi = {10.1007/978-3-031-25581-6\_6},
timestamp = {Fri, 10 Feb 2023 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/HenkelLG22.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/HooijdonkML22,
author = {Charlotte van Hooijdonk and
Gabri{\"{e}}lla Martijn and
Christine Liebrecht},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {A Framework and Content Analysis of Social Cues in the Introductions
of Customer Service Chatbots},
booktitle = {Chatbot Research and Design - 6th International Workshop, {CONVERSATIONS}
2022, Amsterdam, The Netherlands, November 22-23, 2022, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {13815},
pages = {118--133},
publisher = {Springer},
year = {2022},
url = {https://doi.org/10.1007/978-3-031-25581-6\_8},
doi = {10.1007/978-3-031-25581-6\_8},
timestamp = {Fri, 10 Feb 2023 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/HooijdonkML22.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/LeeuwisH22,
author = {Lotte Leeuwis and
Linwei He},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Hi, I'm Cecil(y) the Smoking Cessation Chatbot: The Effectiveness
of Motivational Interviewing and Confrontational Counseling Chatbots
and the Moderating Role of the Need for Autonomy and Self-efficacy},
booktitle = {Chatbot Research and Design - 6th International Workshop, {CONVERSATIONS}
2022, Amsterdam, The Netherlands, November 22-23, 2022, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {13815},
pages = {3--17},
publisher = {Springer},
year = {2022},
url = {https://doi.org/10.1007/978-3-031-25581-6\_1},
doi = {10.1007/978-3-031-25581-6\_1},
timestamp = {Tue, 07 May 2024 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/LeeuwisH22.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/LiebrechtKA22,
author = {Christine Liebrecht and
Naomi Kamoen and
Celine Aerts},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Voice Your Opinion! Young Voters' Usage and Perceptions of a Text-Based,
Voice-Based and Text-Voice Combined Conversational Agent Voting Advice
Application {(CAVAA)}},
booktitle = {Chatbot Research and Design - 6th International Workshop, {CONVERSATIONS}
2022, Amsterdam, The Netherlands, November 22-23, 2022, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {13815},
pages = {34--49},
publisher = {Springer},
year = {2022},
url = {https://doi.org/10.1007/978-3-031-25581-6\_3},
doi = {10.1007/978-3-031-25581-6\_3},
timestamp = {Fri, 10 Feb 2023 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/LiebrechtKA22.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/NiedererSC22,
author = {Tom Niederer and
Daniel Schloss and
Noemi Christensen},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Designing Context-Aware Chatbots for Product Configuration},
booktitle = {Chatbot Research and Design - 6th International Workshop, {CONVERSATIONS}
2022, Amsterdam, The Netherlands, November 22-23, 2022, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {13815},
pages = {190--210},
publisher = {Springer},
year = {2022},
url = {https://doi.org/10.1007/978-3-031-25581-6\_12},
doi = {10.1007/978-3-031-25581-6\_12},
timestamp = {Fri, 10 Feb 2023 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/NiedererSC22.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/NordbergG22,
author = {Oda Elise Nordberg and
Frode Guribye},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Interacting with the News Through Voice User Interfaces},
booktitle = {Chatbot Research and Design - 6th International Workshop, {CONVERSATIONS}
2022, Amsterdam, The Netherlands, November 22-23, 2022, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {13815},
pages = {18--33},
publisher = {Springer},
year = {2022},
url = {https://doi.org/10.1007/978-3-031-25581-6\_2},
doi = {10.1007/978-3-031-25581-6\_2},
timestamp = {Fri, 10 Feb 2023 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/NordbergG22.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/SilvaCLH22,
author = {Susana C. Silva and
Roberta De Cicco and
Maria Levi and
Maik Hammerschmidt},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Value Creation in Gamified Chatbot Interactions and Its Impact on
Brand Engagement},
booktitle = {Chatbot Research and Design - 6th International Workshop, {CONVERSATIONS}
2022, Amsterdam, The Netherlands, November 22-23, 2022, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {13815},
pages = {50--65},
publisher = {Springer},
year = {2022},
url = {https://doi.org/10.1007/978-3-031-25581-6\_4},
doi = {10.1007/978-3-031-25581-6\_4},
timestamp = {Tue, 21 Mar 2023 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/SilvaCLH22.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/StolwijkK22,
author = {Gina E. M. Stolwijk and
Florian A. Kunneman},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Increasing the Coverage of Clarification Responses for a Cooking Assistant},
booktitle = {Chatbot Research and Design - 6th International Workshop, {CONVERSATIONS}
2022, Amsterdam, The Netherlands, November 22-23, 2022, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {13815},
pages = {171--189},
publisher = {Springer},
year = {2022},
url = {https://doi.org/10.1007/978-3-031-25581-6\_11},
doi = {10.1007/978-3-031-25581-6\_11},
timestamp = {Fri, 10 Feb 2023 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/StolwijkK22.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/conversations/2021,
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Chatbot Research and Design - 5th International Workshop, {CONVERSATIONS}
2021, Virtual Event, November 23-24, 2021, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {13171},
publisher = {Springer},
year = {2022},
url = {https://doi.org/10.1007/978-3-030-94890-0},
doi = {10.1007/978-3-030-94890-0},
isbn = {978-3-030-94889-4},
timestamp = {Thu, 28 Apr 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/2021.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/AlvesWCS21,
author = {Luiz Philipe Serrano Alves and
Igor Scaliante Wiese and
Ana Paula Chaves and
Igor Steinmacher},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {How to Find My Task? Chatbot to Assist Newcomers in Choosing Tasks
in {OSS} Projects},
booktitle = {Chatbot Research and Design - 5th International Workshop, {CONVERSATIONS}
2021, Virtual Event, November 23-24, 2021, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {13171},
pages = {90--107},
publisher = {Springer},
year = {2021},
url = {https://doi.org/10.1007/978-3-030-94890-0\_6},
doi = {10.1007/978-3-030-94890-0\_6},
timestamp = {Wed, 03 May 2023 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/AlvesWCS21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/ChavesG21,
author = {Ana Paula Chaves and
Marco Aur{\'{e}}lio Gerosa},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {The Impact of Chatbot Linguistic Register on User Perceptions: {A}
Replication Study},
booktitle = {Chatbot Research and Design - 5th International Workshop, {CONVERSATIONS}
2021, Virtual Event, November 23-24, 2021, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {13171},
pages = {143--159},
publisher = {Springer},
year = {2021},
url = {https://doi.org/10.1007/978-3-030-94890-0\_9},
doi = {10.1007/978-3-030-94890-0\_9},
timestamp = {Wed, 03 May 2023 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/ChavesG21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/CiccoIAAP21,
author = {Roberta De Cicco and
Serena Iacobucci and
Antonio Aquino and
Francesca Romana Alparone and
Riccardo Palumbo},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Understanding Users' Acceptance of Chatbots: An Extended {TAM} Approach},
booktitle = {Chatbot Research and Design - 5th International Workshop, {CONVERSATIONS}
2021, Virtual Event, November 23-24, 2021, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {13171},
pages = {3--22},
publisher = {Springer},
year = {2021},
url = {https://doi.org/10.1007/978-3-030-94890-0\_1},
doi = {10.1007/978-3-030-94890-0\_1},
timestamp = {Wed, 18 May 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/CiccoIAAP21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/FelixR21,
author = {Beatriz F{\'{e}}lix and
Jorge Ribeiro},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Understanding People's Expectations When Designing a Chatbot for Cancer
Patients},
booktitle = {Chatbot Research and Design - 5th International Workshop, {CONVERSATIONS}
2021, Virtual Event, November 23-24, 2021, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {13171},
pages = {39--54},
publisher = {Springer},
year = {2021},
url = {https://doi.org/10.1007/978-3-030-94890-0\_3},
doi = {10.1007/978-3-030-94890-0\_3},
timestamp = {Fri, 22 Mar 2024 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/FelixR21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/Hobert21,
author = {Sebastian Hobert},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Individualized Learning Patterns Require Individualized Conversations
- Data-Driven Insights from the Field on How Chatbots Instruct Students
in Solving Exercises},
booktitle = {Chatbot Research and Design - 5th International Workshop, {CONVERSATIONS}
2021, Virtual Event, November 23-24, 2021, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {13171},
pages = {55--69},
publisher = {Springer},
year = {2021},
url = {https://doi.org/10.1007/978-3-030-94890-0\_4},
doi = {10.1007/978-3-030-94890-0\_4},
timestamp = {Wed, 18 May 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/Hobert21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/KamoenML21,
author = {Naomi Kamoen and
Tessa McCartan and
Christine Liebrecht},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Conversational Agent Voting Advice Applications: {A} Comparison Between
a Structured, Semi-structured, and Non-structured Chatbot Design for
Communicating with Voters About Political Issues},
booktitle = {Chatbot Research and Design - 5th International Workshop, {CONVERSATIONS}
2021, Virtual Event, November 23-24, 2021, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {13171},
pages = {160--175},
publisher = {Springer},
year = {2021},
url = {https://doi.org/10.1007/978-3-030-94890-0\_10},
doi = {10.1007/978-3-030-94890-0\_10},
timestamp = {Wed, 18 May 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/KamoenML21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/KoebelLMTC21,
author = {Kathrin Koebel and
Martin Lacayo and
Madhumitha Murali and
Ioannis Tarnanas and
Arzu {\c{C}}{\"{o}}ltekin},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Expert Insights for Designing Conversational User Interfaces as Virtual
Assistants and Companions for Older Adults with Cognitive Impairments},
booktitle = {Chatbot Research and Design - 5th International Workshop, {CONVERSATIONS}
2021, Virtual Event, November 23-24, 2021, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {13171},
pages = {23--38},
publisher = {Springer},
year = {2021},
url = {https://doi.org/10.1007/978-3-030-94890-0\_2},
doi = {10.1007/978-3-030-94890-0\_2},
timestamp = {Thu, 02 Jun 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/KoebelLMTC21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/LoboRPD21,
author = {In{\^{e}}s Lobo and
Diogo Rato and
Rui Prada and
Frank Dignum},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Socially Aware Interactions: From Dialogue Trees to Natural Language
Dialogue Systems},
booktitle = {Chatbot Research and Design - 5th International Workshop, {CONVERSATIONS}
2021, Virtual Event, November 23-24, 2021, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {13171},
pages = {124--140},
publisher = {Springer},
year = {2021},
url = {https://doi.org/10.1007/978-3-030-94890-0\_8},
doi = {10.1007/978-3-030-94890-0\_8},
timestamp = {Thu, 28 Apr 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/LoboRPD21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/MooshammerE21,
author = {Sandra Mooshammer and
Katrin Etzrodt},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Social Research with Gender-Neutral Voices in Chatbots - The Generation
and Evaluation of Artificial Gender-Neutral Voices with Praat and
Google WaveNet},
booktitle = {Chatbot Research and Design - 5th International Workshop, {CONVERSATIONS}
2021, Virtual Event, November 23-24, 2021, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {13171},
pages = {176--191},
publisher = {Springer},
year = {2021},
url = {https://doi.org/10.1007/978-3-030-94890-0\_11},
doi = {10.1007/978-3-030-94890-0\_11},
timestamp = {Wed, 18 May 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/MooshammerE21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/Pawlik21,
author = {V. Phoebe Pawlik},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Design Matters! How Visual Gendered Anthropomorphic Design Cues Moderate
the Determinants of the Behavioral Intention Towards Using Chatbots},
booktitle = {Chatbot Research and Design - 5th International Workshop, {CONVERSATIONS}
2021, Virtual Event, November 23-24, 2021, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {13171},
pages = {192--208},
publisher = {Springer},
year = {2021},
url = {https://doi.org/10.1007/978-3-030-94890-0\_12},
doi = {10.1007/978-3-030-94890-0\_12},
timestamp = {Wed, 18 May 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/Pawlik21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/TauleFF21,
author = {Tina Taule and
Asbj{\o}rn F{\o}lstad and
Knut Inge Fostervold},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {How Can a Chatbot Support Human Resource Management? Exploring the
Operational Interplay},
booktitle = {Chatbot Research and Design - 5th International Workshop, {CONVERSATIONS}
2021, Virtual Event, November 23-24, 2021, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {13171},
pages = {73--89},
publisher = {Springer},
year = {2021},
url = {https://doi.org/10.1007/978-3-030-94890-0\_5},
doi = {10.1007/978-3-030-94890-0\_5},
timestamp = {Thu, 02 Jun 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/TauleFF21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/YildizBD21,
author = {Eren Yildiz and
Suna Bensch and
Frank Dignum},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Incorporating Social Practices in Dialogue Systems},
booktitle = {Chatbot Research and Design - 5th International Workshop, {CONVERSATIONS}
2021, Virtual Event, November 23-24, 2021, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {13171},
pages = {108--123},
publisher = {Springer},
year = {2021},
url = {https://doi.org/10.1007/978-3-030-94890-0\_7},
doi = {10.1007/978-3-030-94890-0\_7},
timestamp = {Wed, 18 May 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/YildizBD21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/conversations/2020,
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Chatbot Research and Design - 4th International Workshop, {CONVERSATIONS}
2020, Virtual Event, November 23-24, 2020, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {12604},
publisher = {Springer},
year = {2021},
url = {https://doi.org/10.1007/978-3-030-68288-0},
doi = {10.1007/978-3-030-68288-0},
isbn = {978-3-030-68287-3},
timestamp = {Tue, 02 Feb 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/2020.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/CataniaSCG20,
author = {Fabio Catania and
Micol Spitale and
Giulia Cosentino and
Franca Garzotto},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Conversational Agents to Promote Children's Verbal Communication Skills},
booktitle = {Chatbot Research and Design - 4th International Workshop, {CONVERSATIONS}
2020, Virtual Event, November 23-24, 2020, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {12604},
pages = {158--172},
publisher = {Springer},
year = {2020},
url = {https://doi.org/10.1007/978-3-030-68288-0\_11},
doi = {10.1007/978-3-030-68288-0\_11},
timestamp = {Thu, 23 Jun 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/CataniaSCG20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/CiccoSP20,
author = {Roberta De Cicco and
Susana Cristina Lima da Costa e Silva and
Riccardo Palumbo},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Should a Chatbot Disclose Itself? Implications for an Online Conversational
Retailer},
booktitle = {Chatbot Research and Design - 4th International Workshop, {CONVERSATIONS}
2020, Virtual Event, November 23-24, 2020, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {12604},
pages = {3--15},
publisher = {Springer},
year = {2020},
url = {https://doi.org/10.1007/978-3-030-68288-0\_1},
doi = {10.1007/978-3-030-68288-0\_1},
timestamp = {Sun, 02 Oct 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/CiccoSP20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/CroesA20,
author = {Emmelyn A. J. Croes and
Marjolijn L. Antheunis},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {36 Questions to Loving a Chatbot: Are People Willing to Self-disclose
to a Chatbot?},
booktitle = {Chatbot Research and Design - 4th International Workshop, {CONVERSATIONS}
2020, Virtual Event, November 23-24, 2020, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {12604},
pages = {81--95},
publisher = {Springer},
year = {2020},
url = {https://doi.org/10.1007/978-3-030-68288-0\_6},
doi = {10.1007/978-3-030-68288-0\_6},
timestamp = {Tue, 02 Feb 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/CroesA20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/CrovariPGC20,
author = {Pietro Crovari and
Sara Pid{\`{o}} and
Franca Garzotto and
Stefano Ceri},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Show, Don't Tell. Reflections on the Design of Multi-modal Conversational
Interfaces},
booktitle = {Chatbot Research and Design - 4th International Workshop, {CONVERSATIONS}
2020, Virtual Event, November 23-24, 2020, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {12604},
pages = {64--77},
publisher = {Springer},
year = {2020},
url = {https://doi.org/10.1007/978-3-030-68288-0\_5},
doi = {10.1007/978-3-030-68288-0\_5},
timestamp = {Tue, 02 Mar 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/CrovariPGC20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/Etzrodt20,
author = {Katrin Etzrodt},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {The Ontological Classification of Conversational Agents - An Adaptation
of Piaget's Equilibration Theory},
booktitle = {Chatbot Research and Design - 4th International Workshop, {CONVERSATIONS}
2020, Virtual Event, November 23-24, 2020, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {12604},
pages = {48--63},
publisher = {Springer},
year = {2020},
url = {https://doi.org/10.1007/978-3-030-68288-0\_4},
doi = {10.1007/978-3-030-68288-0\_4},
timestamp = {Thu, 11 Feb 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/Etzrodt20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/GootHD20,
author = {Margot J. van der Goot and
Laura Hafkamp and
Zo{\"{e}} Dankfort},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Customer Service Chatbots: {A} Qualitative Interview Study into the
Communication Journey of Customers},
booktitle = {Chatbot Research and Design - 4th International Workshop, {CONVERSATIONS}
2020, Virtual Event, November 23-24, 2020, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {12604},
pages = {190--204},
publisher = {Springer},
year = {2020},
url = {https://doi.org/10.1007/978-3-030-68288-0\_13},
doi = {10.1007/978-3-030-68288-0\_13},
timestamp = {Thu, 11 Feb 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/GootHD20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/HohnB20,
author = {Sviatlana H{\"{o}}hn and
Kerstin Bongard{-}Blanchy},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Heuristic Evaluation of {COVID-19} Chatbots},
booktitle = {Chatbot Research and Design - 4th International Workshop, {CONVERSATIONS}
2020, Virtual Event, November 23-24, 2020, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {12604},
pages = {131--144},
publisher = {Springer},
year = {2020},
url = {https://doi.org/10.1007/978-3-030-68288-0\_9},
doi = {10.1007/978-3-030-68288-0\_9},
timestamp = {Thu, 11 Feb 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/HohnB20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/JanssenCB20,
author = {Antje Henriette Annette Janssen and
Davinia Rodr{\'{\i}}guez Cardona and
Michael H. Breitner},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {More than FAQ! Chatbot Taxonomy for Business-to-Business Customer
Services},
booktitle = {Chatbot Research and Design - 4th International Workshop, {CONVERSATIONS}
2020, Virtual Event, November 23-24, 2020, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {12604},
pages = {175--189},
publisher = {Springer},
year = {2020},
url = {https://doi.org/10.1007/978-3-030-68288-0\_12},
doi = {10.1007/978-3-030-68288-0\_12},
timestamp = {Tue, 02 Mar 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/JanssenCB20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/KlopfensteinL20,
author = {Lorenz Cuno Klopfenstein and
Matteo Di Lorenzi},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Go to Chapter {X} to Explore Interactive Narrative on Smart Assistants},
booktitle = {Chatbot Research and Design - 4th International Workshop, {CONVERSATIONS}
2020, Virtual Event, November 23-24, 2020, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {12604},
pages = {145--157},
publisher = {Springer},
year = {2020},
url = {https://doi.org/10.1007/978-3-030-68288-0\_10},
doi = {10.1007/978-3-030-68288-0\_10},
timestamp = {Thu, 11 Feb 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/KlopfensteinL20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/KvaleFHSF20,
author = {Knut Kvale and
Eleonora Freddi and
Stig Hodnebrog and
Olav Alexander Sell and
Asbj{\o}rn F{\o}lstad},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Understanding the User Experience of Customer Service Chatbots: What
Can We Learn from Customer Satisfaction Surveys?},
booktitle = {Chatbot Research and Design - 4th International Workshop, {CONVERSATIONS}
2020, Virtual Event, November 23-24, 2020, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {12604},
pages = {205--218},
publisher = {Springer},
year = {2020},
url = {https://doi.org/10.1007/978-3-030-68288-0\_14},
doi = {10.1007/978-3-030-68288-0\_14},
timestamp = {Tue, 02 Mar 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/KvaleFHSF20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/LiebrechtSH20,
author = {Christine Liebrecht and
Lena Sander and
Charlotte van Hooijdonk},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Too Informal? How a Chatbot's Communication Style Affects Brand Attitude
and Quality of Interaction},
booktitle = {Chatbot Research and Design - 4th International Workshop, {CONVERSATIONS}
2020, Virtual Event, November 23-24, 2020, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {12604},
pages = {16--31},
publisher = {Springer},
year = {2020},
url = {https://doi.org/10.1007/978-3-030-68288-0\_2},
doi = {10.1007/978-3-030-68288-0\_2},
timestamp = {Tue, 02 Feb 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/LiebrechtSH20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/LowMR20,
author = {Christian L{\"{o}}w and
Lukas Moshuber and
Albert Rafetseder},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {Gr{\"{a}}tzelbot: Social Companion Technology for Community Building
among University Freshmen},
booktitle = {Chatbot Research and Design - 4th International Workshop, {CONVERSATIONS}
2020, Virtual Event, November 23-24, 2020, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {12604},
pages = {114--128},
publisher = {Springer},
year = {2020},
url = {https://doi.org/10.1007/978-3-030-68288-0\_8},
doi = {10.1007/978-3-030-68288-0\_8},
timestamp = {Tue, 02 Feb 2021 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/LowMR20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/RuaneFV20,
author = {Elayne Ruane and
Sinead Farrell and
Anthony Ventresque},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {User Perception of Text-Based Chatbot Personality},
booktitle = {Chatbot Research and Design - 4th International Workshop, {CONVERSATIONS}
2020, Virtual Event, November 23-24, 2020, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {12604},
pages = {32--47},
publisher = {Springer},
year = {2020},
url = {https://doi.org/10.1007/978-3-030-68288-0\_3},
doi = {10.1007/978-3-030-68288-0\_3},
timestamp = {Thu, 14 Oct 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/RuaneFV20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/WezelCA20,
author = {Marloes M. C. van Wezel and
Emmelyn A. J. Croes and
Marjolijn L. Antheunis},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie L.{-}C. Law and
Ewa Luger and
Morten Goodwin and
Petter Bae Brandtzaeg},
title = {"I'm Here for You": Can Social Chatbots Truly Support Their Users?
{A} Literature Review},
booktitle = {Chatbot Research and Design - 4th International Workshop, {CONVERSATIONS}
2020, Virtual Event, November 23-24, 2020, Revised Selected Papers},
series = {Lecture Notes in Computer Science},
volume = {12604},
pages = {96--113},
publisher = {Springer},
year = {2020},
url = {https://doi.org/10.1007/978-3-030-68288-0\_7},
doi = {10.1007/978-3-030-68288-0\_7},
timestamp = {Sun, 02 Oct 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/WezelCA20.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/conversations/2019,
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie Lai{-}Chong Law and
Ole{-}Christoffer Granmo and
Ewa Luger and
Petter Bae Brandtz{\ae}g},
title = {Chatbot Research and Design - Third International Workshop, {CONVERSATIONS}
2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {11970},
publisher = {Springer},
year = {2020},
url = {https://doi.org/10.1007/978-3-030-39540-7},
doi = {10.1007/978-3-030-39540-7},
isbn = {978-3-030-39539-1},
timestamp = {Mon, 28 Aug 2023 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/2019.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/BaezDC19,
author = {Marcos B{\'{a}}ez and
Florian Daniel and
Fabio Casati},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie Lai{-}Chong Law and
Ole{-}Christoffer Granmo and
Ewa Luger and
Petter Bae Brandtz{\ae}g},
title = {Conversational Web Interaction: Proposal of a Dialog-Based Natural
Language Interaction Paradigm for the Web},
booktitle = {Chatbot Research and Design - Third International Workshop, {CONVERSATIONS}
2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {11970},
pages = {94--110},
publisher = {Springer},
year = {2019},
url = {https://doi.org/10.1007/978-3-030-39540-7\_7},
doi = {10.1007/978-3-030-39540-7\_7},
timestamp = {Mon, 28 Aug 2023 21:17:53 +0200},
biburl = {https://dblp.org/rec/conf/conversations/BaezDC19.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/CataniaBG19,
author = {Fabio Catania and
Eleonora Beccaluva and
Franca Garzotto},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie Lai{-}Chong Law and
Ole{-}Christoffer Granmo and
Ewa Luger and
Petter Bae Brandtz{\ae}g},
title = {The Conversational Agent "Emoty" Perceived by People with Neurodevelopmental
Disorders: Is It a Human or a Machine?},
booktitle = {Chatbot Research and Design - Third International Workshop, {CONVERSATIONS}
2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {11970},
pages = {65--78},
publisher = {Springer},
year = {2019},
url = {https://doi.org/10.1007/978-3-030-39540-7\_5},
doi = {10.1007/978-3-030-39540-7\_5},
timestamp = {Sat, 09 Apr 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/CataniaBG19.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/FeineGMM19,
author = {Jasper Feine and
Ulrich Gnewuch and
Stefan Morana and
Alexander Maedche},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie Lai{-}Chong Law and
Ole{-}Christoffer Granmo and
Ewa Luger and
Petter Bae Brandtz{\ae}g},
title = {Gender Bias in Chatbot Design},
booktitle = {Chatbot Research and Design - Third International Workshop, {CONVERSATIONS}
2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {11970},
pages = {79--93},
publisher = {Springer},
year = {2019},
url = {https://doi.org/10.1007/978-3-030-39540-7\_6},
doi = {10.1007/978-3-030-39540-7\_6},
timestamp = {Sun, 25 Oct 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/FeineGMM19.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/FolstadT19,
author = {Asbj{\o}rn F{\o}lstad and
Cameron Taylor},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie Lai{-}Chong Law and
Ole{-}Christoffer Granmo and
Ewa Luger and
Petter Bae Brandtz{\ae}g},
title = {Conversational Repair in Chatbots for Customer Service: The Effect
of Expressing Uncertainty and Suggesting Alternatives},
booktitle = {Chatbot Research and Design - Third International Workshop, {CONVERSATIONS}
2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {11970},
pages = {201--214},
publisher = {Springer},
year = {2019},
url = {https://doi.org/10.1007/978-3-030-39540-7\_14},
doi = {10.1007/978-3-030-39540-7\_14},
timestamp = {Fri, 07 Feb 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/FolstadT19.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/GootP19,
author = {Margot J. van der Goot and
Tyler Pilgrim},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie Lai{-}Chong Law and
Ole{-}Christoffer Granmo and
Ewa Luger and
Petter Bae Brandtz{\ae}g},
title = {Exploring Age Differences in Motivations for and Acceptance of Chatbot
Communication in a Customer Service Context},
booktitle = {Chatbot Research and Design - Third International Workshop, {CONVERSATIONS}
2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {11970},
pages = {173--186},
publisher = {Springer},
year = {2019},
url = {https://doi.org/10.1007/978-3-030-39540-7\_12},
doi = {10.1007/978-3-030-39540-7\_12},
timestamp = {Thu, 06 Feb 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/GootP19.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/HeyselaarB19,
author = {Evelien Heyselaar and
Tibor Bosse},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie Lai{-}Chong Law and
Ole{-}Christoffer Granmo and
Ewa Luger and
Petter Bae Brandtz{\ae}g},
title = {Using Theory of Mind to Assess Users' Sense of Agency in Social Chatbots},
booktitle = {Chatbot Research and Design - Third International Workshop, {CONVERSATIONS}
2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {11970},
pages = {158--169},
publisher = {Springer},
year = {2019},
url = {https://doi.org/10.1007/978-3-030-39540-7\_11},
doi = {10.1007/978-3-030-39540-7\_11},
timestamp = {Thu, 06 Feb 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/HeyselaarB19.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/HobertB19,
author = {Sebastian Hobert and
Florian Berens},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie Lai{-}Chong Law and
Ole{-}Christoffer Granmo and
Ewa Luger and
Petter Bae Brandtz{\ae}g},
title = {Small Talk Conversations and the Long-Term Use of Chatbots in Educational
Settings - Experiences from a Field Study},
booktitle = {Chatbot Research and Design - Third International Workshop, {CONVERSATIONS}
2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {11970},
pages = {260--272},
publisher = {Springer},
year = {2019},
url = {https://doi.org/10.1007/978-3-030-39540-7\_18},
doi = {10.1007/978-3-030-39540-7\_18},
timestamp = {Tue, 21 Jan 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/HobertB19.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/IschenAVNS19,
author = {Carolin Ischen and
Theo B. Araujo and
Hilde A. M. Voorveld and
Guda van Noort and
Edith G. Smit},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie Lai{-}Chong Law and
Ole{-}Christoffer Granmo and
Ewa Luger and
Petter Bae Brandtz{\ae}g},
title = {Privacy Concerns in Chatbot Interactions},
booktitle = {Chatbot Research and Design - Third International Workshop, {CONVERSATIONS}
2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {11970},
pages = {34--48},
publisher = {Springer},
year = {2019},
url = {https://doi.org/10.1007/978-3-030-39540-7\_3},
doi = {10.1007/978-3-030-39540-7\_3},
timestamp = {Tue, 07 May 2024 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/IschenAVNS19.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/JalotaTMNU19,
author = {Rricha Jalota and
Priyansh Trivedi and
Gaurav Maheshwari and
Axel{-}Cyrille Ngonga Ngomo and
Ricardo Usbeck},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie Lai{-}Chong Law and
Ole{-}Christoffer Granmo and
Ewa Luger and
Petter Bae Brandtz{\ae}g},
title = {An Approach for Ex-Post-Facto Analysis of Knowledge Graph-Driven Chatbots
- The DBpedia Chatbot},
booktitle = {Chatbot Research and Design - Third International Workshop, {CONVERSATIONS}
2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {11970},
pages = {19--33},
publisher = {Springer},
year = {2019},
url = {https://doi.org/10.1007/978-3-030-39540-7\_2},
doi = {10.1007/978-3-030-39540-7\_2},
timestamp = {Sat, 30 May 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/JalotaTMNU19.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/KvaleSHF19,
author = {Knut Kvale and
Olav Alexander Sell and
Stig Hodnebrog and
Asbj{\o}rn F{\o}lstad},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie Lai{-}Chong Law and
Ole{-}Christoffer Granmo and
Ewa Luger and
Petter Bae Brandtz{\ae}g},
title = {Improving Conversations: Lessons Learnt from Manual Analysis of Chatbot
Dialogues},
booktitle = {Chatbot Research and Design - Third International Workshop, {CONVERSATIONS}
2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {11970},
pages = {187--200},
publisher = {Springer},
year = {2019},
url = {https://doi.org/10.1007/978-3-030-39540-7\_13},
doi = {10.1007/978-3-030-39540-7\_13},
timestamp = {Fri, 07 Feb 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/KvaleSHF19.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/LabanA19,
author = {Guy Laban and
Theo B. Araujo},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie Lai{-}Chong Law and
Ole{-}Christoffer Granmo and
Ewa Luger and
Petter Bae Brandtz{\ae}g},
title = {Working Together with Conversational Agents: The Relationship of Perceived
Cooperation with Service Performance Evaluations},
booktitle = {Chatbot Research and Design - Third International Workshop, {CONVERSATIONS}
2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {11970},
pages = {215--228},
publisher = {Springer},
year = {2019},
url = {https://doi.org/10.1007/978-3-030-39540-7\_15},
doi = {10.1007/978-3-030-39540-7\_15},
timestamp = {Thu, 19 Mar 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/LabanA19.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/LiebrechtH19,
author = {Christine Liebrecht and
Charlotte van Hooijdonk},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie Lai{-}Chong Law and
Ole{-}Christoffer Granmo and
Ewa Luger and
Petter Bae Brandtz{\ae}g},
title = {Creating Humanlike Chatbots: What Chatbot Developers Could Learn from
Webcare Employees in Adopting a Conversational Human Voice},
booktitle = {Chatbot Research and Design - Third International Workshop, {CONVERSATIONS}
2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {11970},
pages = {51--64},
publisher = {Springer},
year = {2019},
url = {https://doi.org/10.1007/978-3-030-39540-7\_4},
doi = {10.1007/978-3-030-39540-7\_4},
timestamp = {Thu, 14 Oct 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/LiebrechtH19.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/McAllisterKMMBK19,
author = {Patrick McAllister and
James Kerr and
Michael F. McTear and
Maurice D. Mulvenna and
Raymond R. Bond and
Karen Kirby and
Joseph Morning and
Danni Glover},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie Lai{-}Chong Law and
Ole{-}Christoffer Granmo and
Ewa Luger and
Petter Bae Brandtz{\ae}g},
title = {Towards Chatbots to Support Bibliotherapy Preparation and Delivery},
booktitle = {Chatbot Research and Design - Third International Workshop, {CONVERSATIONS}
2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {11970},
pages = {127--142},
publisher = {Springer},
year = {2019},
url = {https://doi.org/10.1007/978-3-030-39540-7\_9},
doi = {10.1007/978-3-030-39540-7\_9},
timestamp = {Mon, 03 Jan 2022 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/McAllisterKMMBK19.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/MullerMMW19,
author = {Lea Katharina M{\"{u}}ller and
Jens Mattke and
Christian Maier and
Tim Weitzel},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie Lai{-}Chong Law and
Ole{-}Christoffer Granmo and
Ewa Luger and
Petter Bae Brandtz{\ae}g},
title = {Conversational Agents in Healthcare: Using {QCA} to Explain Patients'
Resistance to Chatbots for Medication},
booktitle = {Chatbot Research and Design - Third International Workshop, {CONVERSATIONS}
2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {11970},
pages = {3--18},
publisher = {Springer},
year = {2019},
url = {https://doi.org/10.1007/978-3-030-39540-7\_1},
doi = {10.1007/978-3-030-39540-7\_1},
timestamp = {Tue, 16 Aug 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/MullerMMW19.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/NordbergWNFNMG19,
author = {Oda Elise Nordberg and
Jo Dugstad Wake and
Emilie Sektnan Nordby and
Eivind Flobak and
Tine Nordgreen and
Suresh Kumar Mukhiya and
Frode Guribye},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie Lai{-}Chong Law and
Ole{-}Christoffer Granmo and
Ewa Luger and
Petter Bae Brandtz{\ae}g},
title = {Designing Chatbots for Guiding Online Peer Support Conversations for
Adults with {ADHD}},
booktitle = {Chatbot Research and Design - Third International Workshop, {CONVERSATIONS}
2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {11970},
pages = {113--126},
publisher = {Springer},
year = {2019},
url = {https://doi.org/10.1007/978-3-030-39540-7\_8},
doi = {10.1007/978-3-030-39540-7\_8},
timestamp = {Thu, 06 Feb 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/NordbergWNFNMG19.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/TegosDPT19,
author = {Stergios Tegos and
Stavros N. Demetriadis and
Georgios Psathas and
Thrasyvoulos Tsiatsos},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie Lai{-}Chong Law and
Ole{-}Christoffer Granmo and
Ewa Luger and
Petter Bae Brandtz{\ae}g},
title = {A Configurable Agent to Advance Peers' Productive Dialogue in MOOCs},
booktitle = {Chatbot Research and Design - Third International Workshop, {CONVERSATIONS}
2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {11970},
pages = {245--259},
publisher = {Springer},
year = {2019},
url = {https://doi.org/10.1007/978-3-030-39540-7\_17},
doi = {10.1007/978-3-030-39540-7\_17},
timestamp = {Sat, 30 Sep 2023 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/TegosDPT19.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/VaananenHVP19,
author = {Kaisa V{\"{a}}{\"{a}}n{\"{a}}nen and
Aleksi Hiltunen and
Jari Varsaluoma and
Iikka Pietil{\"{a}}},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie Lai{-}Chong Law and
Ole{-}Christoffer Granmo and
Ewa Luger and
Petter Bae Brandtz{\ae}g},
title = {CivicBots - Chatbots for Supporting Youth in Societal Participation},
booktitle = {Chatbot Research and Design - Third International Workshop, {CONVERSATIONS}
2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {11970},
pages = {143--157},
publisher = {Springer},
year = {2019},
url = {https://doi.org/10.1007/978-3-030-39540-7\_10},
doi = {10.1007/978-3-030-39540-7\_10},
timestamp = {Sun, 02 Oct 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/conf/conversations/VaananenHVP19.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/conversations/WolffNHS19,
author = {Raphael Meyer von Wolff and
Jonas N{\"{o}}rtemann and
Sebastian Hobert and
Matthias Schumann},
editor = {Asbj{\o}rn F{\o}lstad and
Theo B. Araujo and
Symeon Papadopoulos and
Effie Lai{-}Chong Law and
Ole{-}Christoffer Granmo and
Ewa Luger and
Petter Bae Brandtz{\ae}g},
title = {Chatbots for the Information Acquisition at Universities - {A} Student's
View on the Application Area},
booktitle = {Chatbot Research and Design - Third International Workshop, {CONVERSATIONS}
2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected
Papers},
series = {Lecture Notes in Computer Science},
volume = {11970},
pages = {231--244},
publisher = {Springer},
year = {2019},
url = {https://doi.org/10.1007/978-3-030-39540-7\_16},
doi = {10.1007/978-3-030-39540-7\_16},
timestamp = {Tue, 21 Jan 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/conversations/WolffNHS19.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
a service of 
manage site settings
To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.
retrieved on 2024-05-25 04:44 CEST from data curated by the dblp team
all metadata released as open data under CC0 1.0 license
see also: Terms of Use | Privacy Policy | Imprint
dblp was originally created in 1993 at:
since 2018, dblp has been operated and maintained by:
the dblp computer science bibliography is funded and supported by:
