"Architecture for Business Intelligence Design on the IT Service Management ..."

C. P. Marin Ortega, C. P. Pérez Lorences, Jorge Marx Gómez (2014)

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DOI: 10.1007/978-3-642-39928-2_10

access: closed

type: Part in Book or Collection

metadata version: 2017-05-16

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C. P. Marin Ortega, C. P. Pérez Lorences, Jorge Marx Gómez:
Architecture for Business Intelligence Design on the IT Service Management Scope. Engineering and Management of IT-based Service Systems 2014: 201-213

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