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"Shared Servicespace: Arbeits- und akteursorientierte Gestaltung ..."
Florian Theißing (2006)
- Florian Theißing:
Shared Servicespace: Arbeits- und akteursorientierte Gestaltung computerunterstützter Kundeninteraktion (Shared Servicespace: Work- and Agent-oriented Design of Computer-Supported Customer Interaction). Bremen University, Germany, 2006
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