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"Outsourcing von CRM-Teilprozessen an Betreiber von ..."
Matthias Meyer, Jörg Schumacher (2003)
- Matthias Meyer, Jörg Schumacher:
Outsourcing von CRM-Teilprozessen an Betreiber von Internetmarktplätzen - Möglichkeiten und Vorteile für Anbieter und Betreiber. Wirtschaftsinf. 45(2): 165-175 (2003)
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