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"I, Chatbot: Modeling the determinants of users' satisfaction and ..."
Muhammad Ashfaq et al. (2020)
- Muhammad Ashfaq
, Jiang Yun, Shubin Yu
, Sandra Maria Correia Loureiro
:
I, Chatbot: Modeling the determinants of users' satisfaction and continuance intention of AI-powered service agents. Telematics Informatics 54: 101473 (2020)
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