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"Hybrid modeling methodology for integrating customers' behaviors into ..."
Ying Tian et al. (2022)
- Ying Tian, Ming Zhao, Ming Liu, Yajing Liao, Chong Huang, Mingyao Hu:
Hybrid modeling methodology for integrating customers' behaviors into system simulation to improve service operations management. Simul. Model. Pract. Theory 115: 102445 (2022)
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