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ORCID"A framework for Experience Management in Public Organisations."
Simon C. Lambert, Alvaro E. Arenas, Alistair J. Miles (2005)
- Simon C. Lambert, Alvaro E. Arenas, Alistair J. Miles:
A framework for Experience Management in Public Organisations. Rev. Colomb. de Computación 6(2): 7-27 (2005)
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