"Call center data analysis and model validation."

Ger Koole, Siqiao Li, Sihan Ding (2025)

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DOI: 10.1007/S11134-025-09935-4

access: closed

type: Journal Article

metadata version: 2025-04-01

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Ger Koole, Siqiao Li, Sihan Ding:
Call center data analysis and model validation. Queueing Syst. Theory Appl. 109(1): 7 (2025)

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