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"A survey on skill-based routing with applications to service operations ..."
Jinsheng Chen, Jing Dong, Pengyi Shi (2020)
- Jinsheng Chen, Jing Dong, Pengyi Shi:
A survey on skill-based routing with applications to service operations management. Queueing Syst. Theory Appl. 96(1-2): 53-82 (2020)
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