"Estimating the Implied Value of the Customer's Waiting Time."

Lawrence W. Robinson, Rachel R. Chen (2011)

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DOI: 10.1287/MSOM.1100.0304

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type: Journal Article

metadata version: 2024-05-07

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Lawrence W. Robinson, Rachel R. Chen:
Estimating the Implied Value of the Customer's Waiting Time. Manuf. Serv. Oper. Manag. 13(1): 53-57 (2011)

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