"Can Online Wait Be Managed? The Effect of Filler Interfaces and ..."

Younghwa Lee, Andrew N. K. Chen, Virginia Ilie (2012)

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type: Journal Article

metadata version: 2020-05-15

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Younghwa Lee, Andrew N. K. Chen, Virginia Ilie:
Can Online Wait Be Managed? The Effect of Filler Interfaces and Presentation Modes on Perceived Waiting Time Online. MIS Q. 36(2): 365-394 (2012)

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