"A fuzzy model of customer satisfaction index in e-commerce."

Xiaohong Liu et al. (2008)

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DOI: 10.1016/J.MATCOM.2007.11.017

access: closed

type: Journal Article

metadata version: 2023-05-24

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Xiaohong Liu, Xianyi Zeng, Yang Xu, Ludovic Koehl:
A fuzzy model of customer satisfaction index in e-commerce. Math. Comput. Simul. 77(5-6): 512-521 (2008)

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