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"Customer-Driven Misconduct: How Competition Corrupts Business Practices."
Victor Manuel Bennett et al. (2013)
- Victor Manuel Bennett, Lamar Pierce, Jason A. Snyder, Michael W. Toffel:
Customer-Driven Misconduct: How Competition Corrupts Business Practices. Manag. Sci. 59(8): 1725-1742 (2013)
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