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"Why is self-service technology (SST) unpopular? Extending the IS success ..."
Jiunn-Woei Lian (2021)
- Jiunn-Woei Lian:
Why is self-service technology (SST) unpopular? Extending the IS success model. Libr. Hi Tech 39(4): 1154-1173 (2021)
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