"Strategic planning and customer intelligence in academic libraries."

Reinhold Decker, Michael Höppner (2006)

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DOI: 10.1108/07378830610715374

access: closed

type: Journal Article

metadata version: 2020-05-13

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Reinhold Decker, Michael Höppner:
Strategic planning and customer intelligence in academic libraries. Libr. Hi Tech 24(4): 504-514 (2006)

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