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"Redesigning business processes: a methodology based on simulation and ..."
Laura Maruster, N. R. T. P. van Beest (2009)
- Laura Maruster, N. R. T. P. van Beest:
Redesigning business processes: a methodology based on simulation and process mining techniques. Knowl. Inf. Syst. 21(3): 267-297 (2009)
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