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"The Use of Importance-Performance Analysis (IPA) in Evaluating Japan's ..."

Meng Seng Wong, Hideki Nishimoto, George Philip (2011)

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DOI: 10.4067/S0718-18762011000200003

access: open

type: Journal Article

metadata version: 2022-06-10

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Meng Seng Wong, Hideki Nishimoto, George Philip:
The Use of Importance-Performance Analysis (IPA) in Evaluating Japan's E-government Services. J. Theor. Appl. Electron. Commer. Res. 6(2): 17-30 (2011)

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